TripAdmit is guest engagement software for tours and activities, covering digital tipping for guides, AI-assisted review collection, post-tour messaging, social following growth and in-tour upsells. It is sold to operators and individual guides across Europe, North America and the Caribbean as a revenue and reputation tool rather than a source of demand.
Connecting TripAdmit to Ventrata delivers your bookings, changes and cancellations with guest details to TripAdmit.
To learn more about TripAdmit, visit tripadmit.com.
Primary website | |
Tags | Tipping |
Developed by | TripAdmit (using Ventrata's OCTO API) |
This app connection links your Ventrata account with TripAdmit so it can send post-tour messages, tipping links and review requests to the right guests. Features of this connection include:
Reads your bookings – matches each guest to their booking, including changes and cancellations.
Sends post-tour messages – tipping links and review requests go to the right guests automatically.
Reads your products and availability – for the products enabled on the connection.
‼️ IMPORTANT
TripAdmit will process your guests' personal data. Review your privacy policy and terms before connecting.
Creating the TripAdmit Connection
🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key
Before you begin:
You must have an agreement with TripAdmit to use their services.
In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select TripAdmit from the list of partners.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple TripAdmit connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.
📗 TIP
If needed, you can also allow or disallow products or destinations on the connection level to limit what TripAdmit can access.
Sharing Access with TripAdmit
Securely share the OCTO API key shown on the connection you've created with your TripAdmit contact so they can complete the setup on their side.
Your Ventrata configuration is complete. You can revoke access at any time by deactivating the connection.
Managing the TripAdmit Connection
Revoke access by deactivating the connection.
Allow or disallow products: limit which destinations, products and options TripAdmit can access. See how to allow or disallow products.
Rename the connection to tell several TripAdmit connections apart.
Connection Features Detailed
This section is for anyone who wants to know exactly how the TripAdmit connection works: what TripAdmit does with your Ventrata data, and which Ventrata OCTO API calls it makes.
Reads products and availability | ✅ |
Reads the products enabled on the connection. TripAdmit reads the products and availability you enable on the connection.
What this means for you: Limit what it sees with allow/disallow settings. |
Reads bookings | ✅ |
Retrieves your bookings, updates and cancellations. TripAdmit reads bookings for the products enabled on the connection. It also sees changes and cancellations to those bookings.
What this means for you: Bookings you take in Ventrata reach the partner without re-keying. |
✅ supported
FAQs
TripAdmit can't see some of my products.
TripAdmit can't see some of my products.
Check which destinations, products and options are allowed on the connection, and confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.
📚 More about Ventrata connections
Partner Information
TripAdmit Limited
8 Stapolin Ave, Baldoyle, Dublin 13, Ireland
Ventrata Partner ID: ff9464c1-3a21-4021-a9f4-5f6bb10ac5e3