AthomeTrip is a Korean online travel agency (OTA) for tours, tickets and attraction passes in New York, the US West and Cancún, with offices in Seoul and New York. For operators, it brings outbound Korean travelers booking in their own language, with New York its stronghold across observation decks, museums, Broadway shows, cruises and airport transfers, plus Pick Pass attraction bundles, and more than a million cumulative travelers.

Connecting AthomeTrip to Ventrata will sync your availability and prices and deliver bookings, changes and cancellations with tickets issued automatically.

To learn more about partnering with AthomeTrip, visit www.athometrip.com.

Primary website	www.athometrip.com
Tags	OTA · Tours & Activities OTA · Event & Festival Ticketing
Destination markets	🌎 Global
Source markets	🌎 Global
Specialties	Korean travelers, strongest in New York
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Ventrata Booked GMV (last 12 months)	US$100k+
Developed by	AthomeTrip (using Ventrata's OCTO API)

This reseller connection lets you sell your products through AthomeTrip without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – AthomeTrip checks your live availability in Ventrata.
Pricing Sync – AthomeTrip gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from AthomeTrip are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the AthomeTrip Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with AthomeTrip for them to sell your products. To inquire about partnering with them, contact them via www.athometrip.com.
You must have AthomeTrip created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select AthomeTrip from the list of partners.
Select AthomeTrip Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple AthomeTrip connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to AthomeTrip

Securely share the OCTO API key shown on the connection you've created with your AthomeTrip contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the AthomeTrip team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

📗 TIP

AthomeTrip can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the AthomeTrip Connection

Allow or disallow products: limit which destinations, products and options AthomeTrip can access. See how to allow or disallow products.
Rename the connection to tell several AthomeTrip connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the AthomeTrip connection works: which Ventrata OCTO API calls AthomeTrip makes, when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: AthomeTrip pulls everything it needs from Ventrata. It reads your products, checks your availability and prices, and sends bookings and cancellations. Ventrata doesn't push changes to AthomeTrip, so anything you change in Ventrata reaches AthomeTrip the next time it checks.

Timings are typical for AthomeTrip and rounded, and they can change if AthomeTrip changes how it syncs.

Product Mapping	❌	You can't map products from Ventrata. AthomeTrip maps them on its side, through your account manager or AthomeTrip's portal. This works as follows: Get Products (`GET /products`) – when AthomeTrip sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – AthomeTrip re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on AthomeTrip's side – AthomeTrip links each Ventrata option and unit to its own listing and ticket types. Your AthomeTrip account manager does this for you, or you do it in AthomeTrip's own portal if AthomeTrip offers one. You only share the connection's API key. Typically with AthomeTrip: AthomeTrip reads your full product list every few days. It re-reads each product every few minutes. What this means for you: AthomeTrip can only sell what it has mapped. When you add a product, option or unit in Ventrata, AthomeTrip may see it on its next refresh, but it won't sell it until it's mapped. So tell your AthomeTrip account manager whenever you add one.
Content Sync	✅ / ❌	AthomeTrip can read your product content, such as descriptions and images, from Ventrata. This works as follows: `octo/content` capability – when AthomeTrip adds it to the `Octo-Capabilities` header, Get Products (`GET /products`) and Get Product (`GET /products/{productId}`) also return your product content, such as descriptions, highlights, inclusions and images. Content changes in Ventrata reach AthomeTrip on its next product refresh. Typically with AthomeTrip: AthomeTrip requests `octo/content`.
Availability Sync	✅	AthomeTrip checks your live availability in Ventrata. Ventrata doesn't push availability changes to AthomeTrip. This works as follows: Availability Check (`POST /availability`) – AthomeTrip sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which AthomeTrip needs to book that slot. Availability Calendar (`POST /availability/calendar`) – returns one summary per day instead of every time slot, typically to show which dates are open in a date picker. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so AthomeTrip can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. Typically with AthomeTrip: Availability Check: AthomeTrip checks your products throughout the day, usually starting 12 days ahead and covering a single day per request, looks up to about 2 months ahead and re-checks the same product and dates about every 2 hours. Availability Calendar: AthomeTrip checks your products throughout the day, usually starting today and covering 30 days per request, looks up to about 6 months ahead and re-checks the same product and dates about every hour. Checks are spread through the day with no strong peak, which suggests a mix of scheduled syncs and live customer searches. What this means for you: when you close a date, change capacity or sell out in Ventrata, AthomeTrip shows it after its next check. For dates it checks regularly, that's within about 2 hours. Dates further ahead are usually checked less often.
Pricing Sync	✅	Your prices come back with every availability check, once AthomeTrip asks for them with the octo/pricing capability. This works as follows: `octo/pricing` capability – AthomeTrip asks for prices by adding `octo/pricing` to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices at all. Availability Check (`POST /availability`) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice AthomeTrip, both from the reseller's pricing in Ventrata (retail and wholesale/commission). Group prices – when AthomeTrip also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing. Booking Reservation (`POST /bookings`) and Booking Confirmation (`POST /bookings/{uuid}/confirm`) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at. Typically with AthomeTrip: AthomeTrip requests `octo/pricing` on all of its availability checks, so it sells at your Ventrata prices. AthomeTrip sends the number of people per unit type, so group prices are calculated for the actual booking. ‼️ IMPORTANT – Ask for pricing to be enabled. When you ask AthomeTrip to map your products, ask them to enable pricing (`octo/pricing`) as well, or switch it on yourself if you map in AthomeTrip's portal. Otherwise it may be off, and AthomeTrip won't receive your Ventrata prices. 📗 TIP – If prices on AthomeTrip look wrong, check the AthomeTrip reseller's pricing in Ventrata first: that's what AthomeTrip reads.
Promotions Sync	❌	Your Ventrata promotions don't apply on AthomeTrip. Prices on AthomeTrip don't include promotions you create in Ventrata. Set up any promotions with AthomeTrip directly.
Bookings Sync	✅	Bookings and cancellations made on AthomeTrip are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on AthomeTrip, AthomeTrip sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, AthomeTrip confirms the hold, with its own booking reference and the customer's contact details. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. AthomeTrip gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, AthomeTrip never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on AthomeTrip, AthomeTrip cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and AthomeTrip has to contact you. Change: AthomeTrip doesn't use Booking Update (`PATCH /bookings/{uuid}`), so a change most likely reaches Ventrata as a cancellation plus a new booking. Typically with AthomeTrip: AthomeTrip doesn't set a hold time, so the default hold time applies. A typical AthomeTrip booking is for about 2 people. ‼️ IMPORTANT – Bookings sync one way, from AthomeTrip to Ventrata. If you cancel, change or rebook a booking from AthomeTrip in Ventrata, for example in the Dashboard, AthomeTrip isn't notified. Contact AthomeTrip so the booking is cancelled or changed on their side too, or ask the customer to cancel through AthomeTrip.
Pickups/Dropoff Sync	❌	AthomeTrip doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with AthomeTrip how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	AthomeTrip doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with AthomeTrip how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through AthomeTrip. Customers can only book your main products and options on AthomeTrip. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to AthomeTrip. Ventrata doesn't notify AthomeTrip when a ticket is scanned or redeemed. AthomeTrip only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	AthomeTrip pass holders can't be scanned at your entrance without a booking. Customers from AthomeTrip need a booking made through AthomeTrip before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through AthomeTrip. Gift cards bought in Ventrata can't be used on AthomeTrip, and AthomeTrip can't sell Ventrata gift cards.

✅ supported · ✅ / ❌ limited · ❌ not supported

Good to know: limits and details of the AthomeTrip connection

Delays: availability and prices reach AthomeTrip only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: AthomeTrip can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What AthomeTrip can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: AthomeTrip issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: AthomeTrip can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on AthomeTrip.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

주식회사 앳홈트립 (ATHOMETRIP Inc.)

athometrip.com

Ventrata Partner ID: ba872e51-7242-47db-b454-d1ef8e7c0c97

AthomeTrip: Reseller Connection