London Kurztrip is the London short-break brand of HTS Touristik, a Darmstadt-based German travel agency specializing in short breaks to Britain since 2002, selling London attraction tickets, Underground and transport passes, sightseeing bus and Thames cruise tours, West End theater, football tickets and airport transfers, with coverage extending to Windsor, Brighton, Greenwich, Manchester and Liverpool. For operators, it brings German-speaking travelers planning a London city trip and booking ahead of travel in their own language, including group travelers, who combine attraction entries and passes with transport and theater.

Connecting London Kurztrip to Ventrata syncs your availability and prices and delivers bookings, changes and cancellations with tickets issued automatically.

To learn more about partnering with London Kurztrip, visit london-kurztrip.de.

Primary website	london-kurztrip.de
Tags	Travel Agent
Destination markets	🌎 Global
Source markets	🌎 Global
Specialties	London short breaks for German-speaking travelers
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Developed by	London Kurztrip (using Ventrata's OCTO API)

This reseller connection lets you sell your products through London Kurztrip without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – London Kurztrip checks your live availability in Ventrata.
Pricing Sync – London Kurztrip gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from London Kurztrip are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the London Kurztrip Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with London Kurztrip for them to sell your products. To inquire about partnering with them, contact them via london-kurztrip.de.
You must have London Kurztrip created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select London Kurztrip from the list of partners.
Select London Kurztrip Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple London Kurztrip connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to London Kurztrip

Securely share the OCTO API key shown on the connection you've created with your London Kurztrip contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the London Kurztrip team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

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London Kurztrip can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the London Kurztrip Connection

Allow or disallow products: limit which destinations, products and options London Kurztrip can access. See how to allow or disallow products.
Rename the connection to tell several London Kurztrip connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the London Kurztrip connection works: which Ventrata OCTO API calls London Kurztrip makes, when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: London Kurztrip pulls everything it needs from Ventrata. It reads your products, checks your availability (and your prices, when it asks for them), and sends bookings and cancellations. Ventrata doesn't push changes to London Kurztrip, so anything you change in Ventrata reaches London Kurztrip the next time it checks.

Timings are typical for London Kurztrip and rounded, and they can change if London Kurztrip changes how it syncs.

Product Mapping	❌	You can't map products from Ventrata. London Kurztrip maps them on its side, through your account manager or London Kurztrip's portal. This works as follows: Get Products (`GET /products`) – when London Kurztrip sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – London Kurztrip re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on London Kurztrip's side – London Kurztrip links each Ventrata option and unit to its own listing and ticket types. Your London Kurztrip account manager does this for you, or you do it in London Kurztrip's own portal if London Kurztrip offers one. You only share the connection's API key. Typically with London Kurztrip: London Kurztrip reads your full product list about every 12 hours. It re-reads each product about every 10 hours. What this means for you: London Kurztrip can only sell what it has mapped. When you add a product, option or unit in Ventrata, London Kurztrip may see it on its next refresh, but it won't sell it until it's mapped. So tell your London Kurztrip account manager whenever you add one.
Content Sync	❌	London Kurztrip doesn't read your product content from Ventrata. London Kurztrip uses the descriptions, images and other content set up on its own side, so update your content with London Kurztrip directly.
Availability Sync	✅	London Kurztrip checks your live availability in Ventrata. Ventrata doesn't push availability changes to London Kurztrip. This works as follows: Availability Check (`POST /availability`) – London Kurztrip sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which London Kurztrip needs to book that slot. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so London Kurztrip can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. Typically with London Kurztrip: Availability Check: London Kurztrip checks your products throughout the day and re-checks the same product and dates about every 11 hours. What this means for you: when you close a date, change capacity or sell out in Ventrata, London Kurztrip shows it after its next check. For dates it checks regularly, that's within about 11 hours. Dates further ahead are usually checked less often.
Pricing Sync	✅ / ❌	Your prices come back with availability only when London Kurztrip asks for them, and London Kurztrip doesn't always do so. This works as follows: `octo/pricing` capability – London Kurztrip asks for prices by adding `octo/pricing` to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices at all. Availability Check (`POST /availability`) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice London Kurztrip, both from the reseller's pricing in Ventrata (retail and wholesale/commission). Group prices – when London Kurztrip also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing. Booking Reservation (`POST /bookings`) and Booking Confirmation (`POST /bookings/{uuid}/confirm`) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at. Typically with London Kurztrip: London Kurztrip doesn't usually request `octo/pricing`, so it most likely uses prices stored on its side, which you'd keep up to date with London Kurztrip by hand. ‼️ IMPORTANT – Ask for pricing to be enabled. When you ask London Kurztrip to map your products, ask them to enable pricing (`octo/pricing`) as well, or switch it on yourself if you map in London Kurztrip's portal. Otherwise it may be off, and London Kurztrip won't receive your Ventrata prices.
Promotions Sync	❌	Your Ventrata promotions don't apply on London Kurztrip. Prices on London Kurztrip don't include promotions you create in Ventrata. Set up any promotions with London Kurztrip directly.
Bookings Sync	✅	Bookings and cancellations made on London Kurztrip are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on London Kurztrip, London Kurztrip sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, London Kurztrip confirms the hold. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. London Kurztrip gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, London Kurztrip never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on London Kurztrip, London Kurztrip cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and London Kurztrip has to contact you. Change: Booking Update (`PATCH /bookings/{uuid}`) – lets London Kurztrip change a booking in place, for example a new date, time or number of people. Some resellers cancel and rebook instead. ‼️ IMPORTANT – Bookings sync one way, from London Kurztrip to Ventrata. If you cancel, change or rebook a booking from London Kurztrip in Ventrata, for example in the Dashboard, London Kurztrip isn't notified. Contact London Kurztrip so the booking is cancelled or changed on their side too, or ask the customer to cancel through London Kurztrip.
Pickups/Dropoff Sync	❌	London Kurztrip doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with London Kurztrip how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	London Kurztrip doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with London Kurztrip how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through London Kurztrip. Customers can only book your main products and options on London Kurztrip. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to London Kurztrip. Ventrata doesn't notify London Kurztrip when a ticket is scanned or redeemed. London Kurztrip only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	London Kurztrip pass holders can't be scanned at your entrance without a booking. Customers from London Kurztrip need a booking made through London Kurztrip before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through London Kurztrip. Gift cards bought in Ventrata can't be used on London Kurztrip, and London Kurztrip can't sell Ventrata gift cards.

✅ supported · ✅ / ❌ limited · ❌ not supported

Good to know: limits and details of the London Kurztrip connection

Delays: availability and prices reach London Kurztrip only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: London Kurztrip can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What London Kurztrip can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: London Kurztrip issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: London Kurztrip can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on London Kurztrip.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

HTS Touristik Inh. Stefan Heinzl

Birngartenweg 111

64291 Darmstadt, Germany

london-kurztrip.de

Ventrata Partner ID: 0078fad1-fcf5-470f-a2a7-86beba8325ff

London Kurztrip: Reseller Connection