📒 NOTE
Ventrata doesn't currently support a reseller connection with Cityfy. Cityfy isn't available under Connections → Connections in the Ventrata Dashboard yet, so your availability, prices and bookings can't sync with Cityfy automatically.
Connection status | 🚧 Not yet available |
How it would connect | Cityfy would connect directly to Ventrata's OCTO API |
Next step | Introduce Cityfy to [email protected] |
Requesting a Cityfy Connection
We're always open to new integrations. Cityfy can connect to Ventrata directly through OCTO, the open API standard for tours, activities and attractions that Ventrata helped found. Once it's connected, Cityfy could check your live availability and prices in Ventrata, and bookings, changes and cancellations made on Cityfy would be created in Ventrata instantly, with Ventrata tickets issued to the customer.
To set up an integration project:
Introduce us. If you work with Cityfy, send one email to your Cityfy contact and [email protected], so both teams are in the same thread. Say which products you'd like to sell through Cityfy.
We take it from here. Ventrata's connectivity team contacts Cityfy, shares Ventrata's OCTO API documentation and test credentials, and agrees the plan with them.
Cityfy builds and certifies the connection. Cityfy builds against the OCTO API and passes OCTO certification, then Ventrata certifies it with test bookings. Most resellers finish development in 2 to 10 business days.
Connect and sell. Once it's live, Cityfy appears under Connections → Connections, and you connect it like any other reseller.
If Cityfy works with its own API specification rather than OCTO, we're happy to consider that too. We'll discuss the options with Cityfy after your introduction.
📗 TIP
See How to Request a New API Connection or Partner for what to include in your introduction email, with a sample you can copy.
Working with Cityfy in the Meantime
Until a connection is live, you can still sell through Cityfy in whichever way suits you, for example:
Reseller Portal: let Cityfy book your products itself through your Reseller Portal, so its bookings go straight into Ventrata.
Manual bookings: enter Cityfy bookings yourself in the Backoffice, so your capacity stays accurate.
Through another connected platform: check the List of Supported Connections & Partners in case Cityfy sells through a platform that's already connected to Ventrata.
FAQs
Does Ventrata integrate with Cityfy?
Does Ventrata integrate with Cityfy?
Not yet. There's no reseller connection between Ventrata and Cityfy today, so availability, prices and bookings don't sync automatically. You can request one: introduce Cityfy to [email protected], as described above.
Can Cityfy connect to Ventrata?
Can Cityfy connect to Ventrata?
Yes. Cityfy can connect through Ventrata's OCTO API, the same open standard behind Ventrata's 350+ API connections. Nothing needs to be built on your side. If Cityfy prefers its own API specification, we're happy to consider that as well.
How do I request a Cityfy integration?
How do I request a Cityfy integration?
Email your Cityfy contact and [email protected] together, and say which products you'd like to sell. Ventrata's connectivity team takes it from there. See How to Request a New API Connection or Partner for details.
How long does it take?
How long does it take?
It depends on Cityfy's development team. Most resellers finish building in 2 to 10 business days, followed by OCTO certification and Ventrata's own checks. We keep you updated throughout.
What will the Cityfy connection do once it's live?
What will the Cityfy connection do once it's live?
Like Ventrata's other OCTO reseller connections, Cityfy could check your live availability and prices in Ventrata, and bookings, changes and cancellations made on Cityfy would be created in Ventrata instantly, with Ventrata tickets issued to the customer. See Connections & Partners Explained for how connections work.
📚 More about Ventrata connections
Partner Information
Cityfy
Ventrata Partner ID: d666b86b-fa27-4ea9-b52e-fe5d8de1aa77