CM.com is a Dutch listed customer engagement company trading since 1999, built around an AI platform spanning messaging, marketing, service and payments for more than 10,000 businesses. Its ticketing arm, which includes Global Ticket, sells for events, festivals, museums, parks and seated venues across Europe.com, with their live availability and tickets inside your Ventrata account.
To learn more about CM.com, visit cm.com.
📒 NOTE
Ventrata doesn't currently support an operator backend connection with CM.com. CM.com isn't available as a Backend Partner on your operators in the Ventrata Dashboard yet, so availability, prices and bookings for operators that use CM.com can't sync automatically.
Primary website | |
Tags | – |
Connection status | 🚧 Not yet available |
How it would connect | Ventrata would connect to CM.com, ideally through the OCTO standard |
Next step | Introduce CM.com to [email protected] |
Requesting a CM.com Connection
We're always open to new integrations. The quickest route is for CM.com to offer an OCTO API, the open API standard for tours, activities and attractions that Ventrata helped found, which Ventrata connects to directly. Once it's connected, you could resell products from operators that use CM.com, with live availability and prices from CM.com, and every booking created directly in the operator's CM.com account.
To set up an integration project:
Introduce us. If you resell products from operators that use CM.com, send one email to your contact at CM.com, or ask your operator to, and copy [email protected], so both teams are in the same thread. Say which operators and products you'd like to connect.
We take it from here. Ventrata's connectivity team contacts CM.com and agrees the integration plan with them.
CM.com and Ventrata build and certify the connection. CM.com offers an OCTO API, or shares its own API, and the connection is tested with test bookings before it goes live.
Connect and sell. Once it's live, you select CM.com as the Backend Partner on your operators under Products → Operators, like any other backend.
If CM.com works with its own API specification rather than OCTO, we're happy to consider that too. We'll discuss the options with CM.com after your introduction.
📗 TIP
See How to Request a New API Connection or Partner for what to include in your introduction email, with a sample you can copy.
Working with CM.com Operators in the Meantime
Until a connection is live, you can still resell products from operators that use CM.com, for example:
Manage availability in Ventrata: set up the operator's products in Ventrata and keep their availability up to date there. See how to create products.
Send bookings to the operator: pass each booking to the operator, so they can enter it in CM.com.
Through another connected platform: check the List of Supported Connections & Partners in case the operator also uses a booking system that's already connected to Ventrata.
FAQs
Does Ventrata integrate with CM.com?
Does Ventrata integrate with CM.com?
Not yet. There's no operator backend connection between Ventrata and CM.com today, so availability, prices and bookings for operators that use CM.com don't sync automatically. You can request one: introduce CM.com to [email protected], as described above.
Can CM.com connect to Ventrata?
Can CM.com connect to Ventrata?
Yes. The quickest route is an OCTO API from CM.com, which Ventrata connects to directly. If CM.com prefers its own API specification, we're happy to consider that as well.
How do I request a CM.com integration?
How do I request a CM.com integration?
Email your contact at CM.com, or ask your operator to, and copy [email protected]. Say which operators and products you'd like to connect. See How to Request a New API Connection or Partner for details.
What will the CM.com connection do once it's live?
What will the CM.com connection do once it's live?
Like Ventrata's other operator backends, you'll map your Ventrata products to the operator's CM.com products, take live availability and prices from CM.com, and every booking you make will be created in the operator's CM.com account. See Connections & Partners Explained for how connections work.
📚 More about Ventrata connections
Partner Information
CM.com N.V.
Konijnenberg 24, 4825 BD Breda
Netherlands
Ventrata Partner ID: a8c22bb4-7a14-433c-be0c-2ceb1334e30e