📒 NOTE
Ventrata doesn't currently support a reseller connection with iConcierge. iConcierge isn't available under Connections → Connections in the Ventrata Dashboard yet, so your availability, prices and bookings can't sync with iConcierge automatically.
Connection status | 🚧 Not yet available |
How it would connect | iConcierge would connect directly to Ventrata's OCTO API |
Next step | Introduce iConcierge to [email protected] |
Requesting an iConcierge Connection
We're always open to new integrations. iConcierge can connect to Ventrata directly through OCTO, the open API standard for tours, activities and attractions that Ventrata helped found. Once it's connected, iConcierge could check your live availability and prices in Ventrata, and bookings, changes and cancellations made on iConcierge would be created in Ventrata instantly, with Ventrata tickets issued to the customer.
To set up an integration project:
Introduce us. If you work with iConcierge, send one email to your iConcierge contact and [email protected], so both teams are in the same thread. Say which products you'd like to sell through iConcierge.
We take it from here. Ventrata's connectivity team contacts iConcierge, shares Ventrata's OCTO API documentation and test credentials, and agrees the plan with them.
iConcierge builds and certifies the connection. iConcierge builds against the OCTO API and passes OCTO certification, then Ventrata certifies it with test bookings. Most resellers finish development in 2 to 10 business days.
Connect and sell. Once it's live, iConcierge appears under Connections → Connections, and you connect it like any other reseller.
If iConcierge works with its own API specification rather than OCTO, we're happy to consider that too. We'll discuss the options with iConcierge after your introduction.
📗 TIP
See How to Request a New API Connection or Partner for what to include in your introduction email, with a sample you can copy.
Working with iConcierge in the Meantime
Until a connection is live, you can still sell through iConcierge in whichever way suits you, for example:
Reseller Portal: let iConcierge book your products itself through your Reseller Portal, so its bookings go straight into Ventrata.
Manual bookings: enter iConcierge bookings yourself in the Backoffice, so your capacity stays accurate.
Through another connected platform: check the List of Supported Connections & Partners in case iConcierge sells through a platform that's already connected to Ventrata.
FAQs
Does Ventrata integrate with iConcierge?
Does Ventrata integrate with iConcierge?
Not yet. There's no reseller connection between Ventrata and iConcierge today, so availability, prices and bookings don't sync automatically. You can request one: introduce iConcierge to [email protected], as described above.
Can iConcierge connect to Ventrata?
Can iConcierge connect to Ventrata?
Yes. iConcierge can connect through Ventrata's OCTO API, the same open standard behind Ventrata's 350+ API connections. Nothing needs to be built on your side. If iConcierge prefers its own API specification, we're happy to consider that as well.
How do I request an iConcierge integration?
How do I request an iConcierge integration?
Email your iConcierge contact and [email protected] together, and say which products you'd like to sell. Ventrata's connectivity team takes it from there. See How to Request a New API Connection or Partner for details.
How long does it take?
How long does it take?
It depends on iConcierge's development team. Most resellers finish building in 2 to 10 business days, followed by OCTO certification and Ventrata's own checks. We keep you updated throughout.
What will the iConcierge connection do once it's live?
What will the iConcierge connection do once it's live?
Like Ventrata's other OCTO reseller connections, iConcierge could check your live availability and prices in Ventrata, and bookings, changes and cancellations made on iConcierge would be created in Ventrata instantly, with Ventrata tickets issued to the customer. See Connections & Partners Explained for how connections work.
📚 More about Ventrata connections
Partner Information
iConcierge
Ventrata Partner ID: 350ab4bc-d218-4ac0-95af-03a46c31bf1f