📒 NOTE
Ventrata doesn't currently support a reseller connection with Zengen. Zengen isn't available under Connections → Connections in the Ventrata Dashboard yet, so your availability, prices and bookings can't sync with Zengen automatically.
Connection status | 🚧 Not yet available |
How it would connect | Zengen would connect directly to Ventrata's OCTO API |
Next step | Introduce Zengen to [email protected] |
Requesting a Zengen Connection
We're always open to new integrations. Zengen can connect to Ventrata directly through OCTO, the open API standard for tours, activities and attractions that Ventrata helped found. Once it's connected, Zengen could check your live availability and prices in Ventrata, and bookings, changes and cancellations made on Zengen would be created in Ventrata instantly, with Ventrata tickets issued to the customer.
To set up an integration project:
Introduce us. If you work with Zengen, send one email to your Zengen contact and [email protected], so both teams are in the same thread. Say which products you'd like to sell through Zengen.
We take it from here. Ventrata's connectivity team contacts Zengen, shares Ventrata's OCTO API documentation and test credentials, and agrees the plan with them.
Zengen builds and certifies the connection. Zengen builds against the OCTO API and passes OCTO certification, then Ventrata certifies it with test bookings. Most resellers finish development in 2 to 10 business days.
Connect and sell. Once it's live, Zengen appears under Connections → Connections, and you connect it like any other reseller.
If Zengen works with its own API specification rather than OCTO, we're happy to consider that too. We'll discuss the options with Zengen after your introduction.
📗 TIP
See How to Request a New API Connection or Partner for what to include in your introduction email, with a sample you can copy.
Working with Zengen in the Meantime
Until a connection is live, you can still sell through Zengen in whichever way suits you, for example:
Reseller Portal: let Zengen book your products itself through your Reseller Portal, so its bookings go straight into Ventrata.
Manual bookings: enter Zengen bookings yourself in the Backoffice, so your capacity stays accurate.
Through another connected platform: check the List of Supported Connections & Partners in case Zengen sells through a platform that's already connected to Ventrata.
FAQs
Does Ventrata integrate with Zengen?
Does Ventrata integrate with Zengen?
Not yet. There's no reseller connection between Ventrata and Zengen today, so availability, prices and bookings don't sync automatically. You can request one: introduce Zengen to [email protected], as described above.
Can Zengen connect to Ventrata?
Can Zengen connect to Ventrata?
Yes. Zengen can connect through Ventrata's OCTO API, the same open standard behind Ventrata's 350+ API connections. Nothing needs to be built on your side. If Zengen prefers its own API specification, we're happy to consider that as well.
How do I request a Zengen integration?
How do I request a Zengen integration?
Email your Zengen contact and [email protected] together, and say which products you'd like to sell. Ventrata's connectivity team takes it from there. See How to Request a New API Connection or Partner for details.
How long does it take?
How long does it take?
It depends on Zengen's development team. Most resellers finish building in 2 to 10 business days, followed by OCTO certification and Ventrata's own checks. We keep you updated throughout.
What will the Zengen connection do once it's live?
What will the Zengen connection do once it's live?
Like Ventrata's other OCTO reseller connections, Zengen could check your live availability and prices in Ventrata, and bookings, changes and cancellations made on Zengen would be created in Ventrata instantly, with Ventrata tickets issued to the customer. See Connections & Partners Explained for how connections work.
📚 More about Ventrata connections
Partner Information
Zengen
Ventrata Partner ID: c62add30-3842-418b-b2e0-dca1818886b2
