America Israel is a travel agency in Tiberias, Israel, planning US trips for Israeli travelers with Hebrew-language support, combining flights, hotels, car rentals, theme parks, shows and attractions across eight destinations including Las Vegas, Orlando, New York and Los Angeles. For operators, it brings Hebrew-speaking Israeli leisure travelers booking long-lead as part of a package, with dedicated Hebrew sites for Las Vegas attractions and Orlando theme parks.

Connecting America Israel to Ventrata will sync your availability and prices and deliver bookings, changes and cancellations with tickets issued automatically.

To learn more about partnering with America Israel, visit americaisrael.co.il.

Primary website	americaisrael.co.il
Tags	Travel Agent
Destination markets	🇺🇸 US
Source markets	🇮🇱 Israel
Specialties	Hebrew-speaking Israeli travelers visiting the US
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Developed by	America Israel (using Ventrata's OCTO API)

This reseller connection lets you sell your products through America Israel without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – America Israel checks your live availability in Ventrata.
Pricing Sync – America Israel gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from America Israel are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the America Israel Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with America Israel for them to sell your products. To inquire about partnering with them, contact them via americaisrael.co.il.
You must have America Israel created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select America Israel from the list of partners.
Select America Israel Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple America Israel connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to America Israel

Securely share the OCTO API key shown on the connection you've created with your America Israel contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the America Israel team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

📗 TIP

America Israel can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the America Israel Connection

Allow or disallow products: limit which destinations, products and options America Israel can access. See how to allow or disallow products.
Rename the connection to tell several America Israel connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the America Israel connection works: which Ventrata OCTO API calls America Israel makes, when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: America Israel pulls everything it needs from Ventrata. It reads your products, checks your availability (and your prices, when it asks for them), and sends bookings and cancellations. Ventrata doesn't push changes to America Israel, so anything you change in Ventrata reaches America Israel the next time it checks.

Timings are typical for America Israel and rounded, and they can change if America Israel changes how it syncs.

Product Mapping	❌	You can't map products from Ventrata. America Israel maps them on its side, through your account manager or America Israel's portal. This works as follows: Get Products (`GET /products`) – when America Israel sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – America Israel re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on America Israel's side – America Israel links each Ventrata option and unit to its own listing and ticket types. Your America Israel account manager does this for you, or you do it in America Israel's own portal if America Israel offers one. You only share the connection's API key. What this means for you: America Israel can only sell what it has mapped. When you add a product, option or unit in Ventrata, America Israel may see it on its next refresh, but it won't sell it until it's mapped. So tell your America Israel account manager whenever you add one.
Content Sync	❌	America Israel doesn't read your product content from Ventrata. America Israel uses the descriptions, images and other content set up on its own side, so update your content with America Israel directly.
Availability Sync	✅	America Israel checks your live availability in Ventrata. Ventrata doesn't push availability changes to America Israel. This works as follows: Availability Check (`POST /availability`) – America Israel sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which America Israel needs to book that slot. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so America Israel can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. What this means for you: when you close a date, change capacity or sell out in Ventrata, America Israel shows it only after its next check, so there can be a short delay. Ventrata's check at booking still prevents overbooking.
Pricing Sync	✅	Your prices come back with every availability check, once America Israel asks for them with the octo/pricing capability. This works as follows: `octo/pricing` capability – America Israel asks for prices by adding `octo/pricing` to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices at all. Availability Check (`POST /availability`) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice America Israel, both from the reseller's pricing in Ventrata (retail and wholesale/commission). Group prices – when America Israel also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing. Booking Reservation (`POST /bookings`) and Booking Confirmation (`POST /bookings/{uuid}/confirm`) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at. ‼️ IMPORTANT – Ask for pricing to be enabled. When you ask America Israel to map your products, ask them to enable pricing (`octo/pricing`) as well, or switch it on yourself if you map in America Israel's portal. Otherwise it may be off, and America Israel won't receive your Ventrata prices. 📗 TIP – If prices on America Israel look wrong, check the America Israel reseller's pricing in Ventrata first: that's what America Israel reads.
Promotions Sync	❌	Your Ventrata promotions don't apply on America Israel. Prices on America Israel don't include promotions you create in Ventrata. Set up any promotions with America Israel directly.
Bookings Sync	✅	Bookings and cancellations made on America Israel are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on America Israel, America Israel sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, America Israel confirms the hold. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. America Israel gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, America Israel never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on America Israel, America Israel cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and America Israel has to contact you. Change: Booking Update (`PATCH /bookings/{uuid}`) – lets America Israel change a booking in place, for example a new date, time or number of people. Some resellers cancel and rebook instead. Typically with America Israel: America Israel also checks the bookings it has made, with List Bookings (`GET /bookings`) about every 5 hours, for example to reconcile its records. ‼️ IMPORTANT – Bookings sync one way, from America Israel to Ventrata. If you cancel, change or rebook a booking from America Israel in Ventrata, for example in the Dashboard, America Israel isn't notified. Contact America Israel so the booking is cancelled or changed on their side too, or ask the customer to cancel through America Israel.
Pickups/Dropoff Sync	❌	America Israel doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with America Israel how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	America Israel doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with America Israel how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through America Israel. Customers can only book your main products and options on America Israel. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to America Israel. Ventrata doesn't notify America Israel when a ticket is scanned or redeemed. America Israel only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	America Israel pass holders can't be scanned at your entrance without a booking. Customers from America Israel need a booking made through America Israel before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through America Israel. Gift cards bought in Ventrata can't be used on America Israel, and America Israel can't sell Ventrata gift cards.

✅ supported · ❌ not supported

Good to know: limits and details of the America Israel connection

Delays: availability and prices reach America Israel only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: America Israel can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What America Israel can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: America Israel issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: America Israel can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on America Israel.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

America Israel

americaisrael.co.il

Ventrata Partner ID: 01a0d006-b6d0-7df8-a21d-0b587538b56e

America Israel: Reseller Connection