TuriTop is a Spanish online booking system for tour, activity and attraction operators, based in Tenerife, combining a booking engine, a channel manager connected to more than 70 OTAs, a B2B marketplace for agencies and hotels, payment gateways and a QR check-in app. Its 1,000+ active operators span water sports, guided tours, wine tourism, diving, whale watching, theme parks and events, with booking pages in more than 30 languages.
Connecting TuriTop to Ventrata lets you resell products from operators that use TuriTop as their booking system. Ventrata reads their live availability from TuriTop, and every booking you take is created directly in the operator's TuriTop account.
To learn more about TuriTop, visit turitop.com.
📒 NOTE
This connection is coming soon. It's in development. If you'd like to use it, contact our Technical Support or your Ventrata Customer Success Manager.
Primary website | |
Tags | Booking / Ticketing System |
Connection features | Availability Sync · Bookings Sync |
Developed by | Ventrata (using TuriTop OCTO API) |
This operator connection (also called a backend) lets you resell products from operators that use TuriTop as their primary booking system, with every booking created directly in TuriTop. Features of this connection include:
Availability Sync – live availability comes from the operator's TuriTop account.
Bookings Sync – bookings, updates and cancellations post from Ventrata to TuriTop, and TuriTop issues the tickets or vouchers.
Creating the TuriTop Connection
🔐 Required Role Permissions: See Operators, Modify Operators, See Products, Modify Products
Before you begin:
You must have a commercial agreement with the operator for their rates and terms.
You must have the OCTO API Key for the operator. See the steps below.
You must recreate the operator's products in Ventrata. See how to create products. The connection syncs availability, pricing and bookings, but doesn't create products in Ventrata.
Step 1: Configure the Operator in Ventrata
Ask the operator for the OCTO API Key for your account.
In the Ventrata Dashboard, go to Products → Operators and open the operator. If they don't exist yet, create them as an operator first.
In the Backend Partner section, select TuriTop and enter the OCTO API Key.
Press Update Operator.
📒 NOTE – Each OCTO API Key connects you to one operator. Set up each TuriTop operator separately.
Step 2: Connect Each Product
Open the operator's product in Products → Products and edit it. Check that Operator is set to this operator.
Tick Backend Connected. Tick Backend Availability to use availability from TuriTop.
Press Update Product.
Mapping Products to TuriTop
‼️ IMPORTANT
Mapping tells Ventrata which TuriTop product, option and units to check availability for and book. If a backend-connected product isn't mapped correctly, its bookings fail. A red highlight across the product row shows an incorrectly mapped product.
In the Ventrata Dashboard, go to Products → Products and open the product.
Open the Mappings tab. It appears once the product is set to Backend Connected.
For each Ventrata option and unit, select the matching TuriTop product, option and units from the dropdowns, which Ventrata loads from TuriTop. Don't leave any field empty.
Press Save Changes.
📗 TIP
Make a test booking after mapping, and ask the operator to confirm it arrived in their TuriTop account.
Managing the TuriTop Connection
Update the mapping when the operator changes products, options or units in TuriTop.
Replace the key on the operator if TuriTop or the operator issues a new one.
Switch Backend Availability or Backend Pricing off on a product to use Ventrata's own availability or prices instead. Bookings still post to TuriTop.
Connection Features Detailed
This section is for anyone who wants to know exactly how the TuriTop connection works. Here the direction is the opposite of a reseller connection: Ventrata calls TuriTop, using TuriTop OCTO API. For each feature, it explains which calls Ventrata makes, when, and what that means for you.
In short: Ventrata asks TuriTop for availability whenever someone looks at a backend-connected product, and creates every booking in the operator's TuriTop account. TuriTop doesn't send changes back to Ventrata.
Timings are typical for TuriTop and rounded, and they can change.
Product Mapping | ✅ |
You map each Ventrata product, option and unit to the operator's TuriTop product in the Ventrata Dashboard. This works as follows:
What this means for you: if something is missing from the dropdown, the operator hasn't made it available to you in TuriTop. Ask them to. |
Content Sync | ❌ |
Ventrata doesn't import product content from TuriTop. Ventrata doesn't import product content from TuriTop. You create and describe the products in Ventrata yourself. |
Availability Sync | ✅ |
With Backend Availability on, Ventrata checks the operator's live availability in TuriTop. This works as follows:
What this means for you: customers book against the operator's live TuriTop availability, so you can't oversell a slot the operator has already sold elsewhere. |
Pricing Sync | ❌ |
Ventrata doesn't read prices from TuriTop. Ventrata doesn't read prices from TuriTop. Products use the prices you set in Ventrata, and bookings still post to TuriTop. |
Promotions Sync | ❌ |
Promotions aren't sent to TuriTop. Promotions aren't sent to TuriTop. Your Ventrata promotions still apply to the price your customer pays in Ventrata. |
Bookings Sync | ✅ |
Bookings made in Ventrata for a backend-connected product are created in the operator's TuriTop account. This works as follows:
‼️ IMPORTANT – Bookings sync one way, from Ventrata to TuriTop. If the operator changes or cancels a booking in TuriTop, Ventrata isn't notified. Ask the operator to tell you about any changes they make. |
Pickups/Dropoff Sync | ❌ |
Pickup and drop-off details aren't passed to TuriTop. Pickup and drop-off details aren't passed to TuriTop. Share them with the operator another way if a product needs them. |
Custom Questions Sync | ❌ |
Answers to your booking questions aren't passed to TuriTop. Answers to your booking questions aren't passed to TuriTop. Share them with the operator another way if they need them. |
Extras Sync | ❌ |
Extras and add-ons aren't booked in TuriTop. Extras and add-ons aren't booked in TuriTop. Only the main product, option and units are. |
Redemption Sync | ❌ |
Redemptions and other status changes in TuriTop aren't sent back to Ventrata after a booking is confirmed. Redemptions and other status changes in TuriTop aren't sent back to Ventrata after a booking is confirmed. |
Pass Walkup Scanning Sync | ❌ |
Pass walk-up scanning isn't available with TuriTop. Pass walk-up scanning isn't available with TuriTop. |
Gift Card Sync | ❌ |
Ventrata gift cards aren't passed to TuriTop. Ventrata gift cards aren't passed to TuriTop. Gift card payments stay in Ventrata. |
✅ supported · ❌ not supported
Good to know: limits and details of the TuriTop connection
Good to know: limits and details of the TuriTop connection
Live availability: availability comes from TuriTop as people browse.
One-way bookings: changes the operator makes in TuriTop don't reach Ventrata.
FAQs
I get an error when I save the operator's backend configuration.
I get an error when I save the operator's backend configuration.
The OCTO API Key or endpoint is most likely incorrect. Check them with your operator. If the issue persists, contact our Technical Support.
There's no Backend Connected box in the product settings.
There's no Backend Connected box in the product settings.
The operator set on the product most likely doesn't have a backend configured. Check the operator's Backend Partner settings and try again. If the issue persists, contact our Technical Support.
The product, option or unit I want to map isn't in the dropdown.
The product, option or unit I want to map isn't in the dropdown.
The dropdowns list what the operator has made available to you in TuriTop. Ask the operator. If the issue persists, contact our Technical Support.
Bookings fail for a backend-connected product.
Bookings fail for a backend-connected product.
Check the product's mapping first: every option and unit must be mapped. Then check that the slot is still available in TuriTop. If the issue persists, contact our Technical Support.
Useful Resources
📚 More about Ventrata connections
Partner Information
TuriTop
Ventrata Partner ID: 01a1687b-d11f-7473-adac-498770f7713e