Day Out With The Kids is a UK family days-out discovery site and marketplace listing over 8,500 theme parks, zoos, farms, museums and attractions, with around 1,200 venues bookable directly and more than 30 million visitors. Its VIP Pass membership gives families discounted tickets and drives repeat visits. For operators, it brings UK domestic families with children planning weekends, school holidays and rainy-day outings close to home, booking admissions and family tickets, a segment distinct from inbound tourist channels.

Connecting Day Out With The Kids to Ventrata syncs your availability and prices and delivers bookings, changes and cancellations with tickets issued automatically.

To learn more about partnering with Day Out With The Kids, visit dayoutwiththekids.co.uk.

Primary website	dayoutwiththekids.co.uk
Tags	Discovery & Affiliates · Family Experiences · Deals & Corporate Benefits
Destination markets	🇬🇧 UK
Source markets	🇬🇧 UK
Specialties	Family days out with children close to home
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Ventrata Booked GMV (last 12 months)	US$10k+
Developed by	Day Out With The Kids (using Ventrata's OCTO API)

This reseller connection lets you sell your products through Day Out With The Kids without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – Day Out With The Kids checks your live availability in Ventrata.
Pricing Sync – Day Out With The Kids gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from Day Out With The Kids are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the Day Out With The Kids Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with Day Out With The Kids for them to sell your products. To inquire about partnering with them, contact them via dayoutwiththekids.co.uk. To start one, submit the form at dayoutwiththekids.co.uk/marketing-package-enquiry.
You must have Day Out With The Kids created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Day Out With The Kids from the list of partners.
Select Day Out With The Kids Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Day Out With The Kids connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to Day Out With The Kids

Securely share the OCTO API key shown on the connection you've created with your Day Out With The Kids contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Day Out With The Kids team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

📗 TIP

Day Out With The Kids can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the Day Out With The Kids Connection

Allow or disallow products: limit which destinations, products and options Day Out With The Kids can access. See how to allow or disallow products.
Rename the connection to tell several Day Out With The Kids connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the Day Out With The Kids connection works: which Ventrata OCTO API calls Day Out With The Kids makes, when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: Day Out With The Kids pulls everything it needs from Ventrata. It reads your products, checks your availability and prices, and sends bookings and cancellations. Ventrata doesn't push changes to Day Out With The Kids, so anything you change in Ventrata reaches Day Out With The Kids the next time it checks.

Timings are typical for Day Out With The Kids and rounded, and they can change if Day Out With The Kids changes how it syncs.

Product Mapping	❌	You can't map products from Ventrata. Day Out With The Kids maps them on its side, through your account manager or Day Out With The Kids's portal. This works as follows: Get Products (`GET /products`) – when Day Out With The Kids sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – Day Out With The Kids re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on Day Out With The Kids's side – Day Out With The Kids links each Ventrata option and unit to its own listing and ticket types. Your Day Out With The Kids account manager does this for you, or you do it in Day Out With The Kids's own portal if Day Out With The Kids offers one. You only share the connection's API key. Typically with Day Out With The Kids: It re-reads each product about every 5 hours. What this means for you: Day Out With The Kids can only sell what it has mapped. When you add a product, option or unit in Ventrata, Day Out With The Kids may see it on its next refresh, but it won't sell it until it's mapped. So tell your Day Out With The Kids account manager whenever you add one.
Content Sync	❌	Day Out With The Kids doesn't read your product content from Ventrata. Day Out With The Kids uses the descriptions, images and other content set up on its own side, so update your content with Day Out With The Kids directly.
Availability Sync	✅	Day Out With The Kids checks your live availability in Ventrata. Ventrata doesn't push availability changes to Day Out With The Kids. This works as follows: Availability Check (`POST /availability`) – Day Out With The Kids sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which Day Out With The Kids needs to book that slot. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Day Out With The Kids can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. Typically with Day Out With The Kids: Availability Check: Day Out With The Kids checks your products around the clock, usually starting today and covering about 3 months per request, looks up to about 3 months ahead and re-checks the same product and dates about every 7 hours. Checks are spread evenly around the clock, which points to a scheduled background sync rather than live customer searches. What this means for you: when you close a date, change capacity or sell out in Ventrata, Day Out With The Kids shows it after its next check. For dates it checks regularly, that's within about 7 hours. Dates further ahead are usually checked less often.
Pricing Sync	✅	Your prices come back with every availability check, once Day Out With The Kids asks for them with the octo/pricing capability. This works as follows: `octo/pricing` capability – Day Out With The Kids asks for prices by adding `octo/pricing` to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices at all. Availability Check (`POST /availability`) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice Day Out With The Kids, both from the reseller's pricing in Ventrata (retail and wholesale/commission). Group prices – when Day Out With The Kids also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing. Booking Reservation (`POST /bookings`) and Booking Confirmation (`POST /bookings/{uuid}/confirm`) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at. Typically with Day Out With The Kids: Day Out With The Kids requests `octo/pricing` on all of its availability checks, so it sells at your Ventrata prices. Day Out With The Kids sends the number of people per unit type, so group prices are calculated for the actual booking. ‼️ IMPORTANT – Ask for pricing to be enabled. When you ask Day Out With The Kids to map your products, ask them to enable pricing (`octo/pricing`) as well, or switch it on yourself if you map in Day Out With The Kids's portal. Otherwise it may be off, and Day Out With The Kids won't receive your Ventrata prices. 📗 TIP – If prices on Day Out With The Kids look wrong, check the Day Out With The Kids reseller's pricing in Ventrata first: that's what Day Out With The Kids reads.
Promotions Sync	❌	Your Ventrata promotions don't apply on Day Out With The Kids. Prices on Day Out With The Kids don't include promotions you create in Ventrata. Set up any promotions with Day Out With The Kids directly.
Bookings Sync	✅	Bookings and cancellations made on Day Out With The Kids are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on Day Out With The Kids, Day Out With The Kids sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, Day Out With The Kids confirms the hold, with its own booking reference and the customer's contact details. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Day Out With The Kids gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, Day Out With The Kids never confirms, and the hold expires on its own and frees the places. Day Out With The Kids can also extend a hold with Extend Reservation (`POST /bookings/{uuid}/extend`). Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on Day Out With The Kids, Day Out With The Kids cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Day Out With The Kids has to contact you. Change: Day Out With The Kids doesn't use Booking Update (`PATCH /bookings/{uuid}`), so a change most likely reaches Ventrata as a cancellation plus a new booking. Typically with Day Out With The Kids: Day Out With The Kids holds places for about 30 minutes while the customer pays (`expirationMinutes`). A typical Day Out With The Kids booking is for about 2 people. It's normal to see more holds than confirmed bookings: holds from customers who don't finish paying simply expire. ‼️ IMPORTANT – Bookings sync one way, from Day Out With The Kids to Ventrata. If you cancel, change or rebook a booking from Day Out With The Kids in Ventrata, for example in the Dashboard, Day Out With The Kids isn't notified. Contact Day Out With The Kids so the booking is cancelled or changed on their side too, or ask the customer to cancel through Day Out With The Kids.
Pickups/Dropoff Sync	❌	Day Out With The Kids doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with Day Out With The Kids how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	Day Out With The Kids doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with Day Out With The Kids how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through Day Out With The Kids. Customers can only book your main products and options on Day Out With The Kids. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to Day Out With The Kids. Ventrata doesn't notify Day Out With The Kids when a ticket is scanned or redeemed. Day Out With The Kids only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	Day Out With The Kids pass holders can't be scanned at your entrance without a booking. Customers from Day Out With The Kids need a booking made through Day Out With The Kids before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through Day Out With The Kids. Gift cards bought in Ventrata can't be used on Day Out With The Kids, and Day Out With The Kids can't sell Ventrata gift cards.

✅ supported · ❌ not supported

Good to know: limits and details of the Day Out With The Kids connection

Delays: availability and prices reach Day Out With The Kids only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: Day Out With The Kids can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What Day Out With The Kids can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: Day Out With The Kids issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: Day Out With The Kids can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Day Out With The Kids.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

Day Out With The Kids Limited

First Floor, 1 The Courtyard, 707 Warwick Road, Solihull, B91 3DA

United Kingdom

dayoutwiththekids.co.uk

Ventrata Partner ID: 0d22ed78-7756-478f-8119-6a863dcd02e0

Day Out With The Kids: Reseller Connection