Rakuten Travel Experiences is the tours, attractions and dining arm of the Japanese internet group Rakuten, listing more than 11,000 bookable experiences, concentrated in Japan, and selling in Japanese, English and Chinese. For operators, it brings Rakuten members, domestic Japanese travelers and inbound visitors planning Japan itineraries.
To learn more about Rakuten, visit rakuten.com.
📒 NOTE
Ventrata doesn't currently support a reseller connection with Rakuten. Rakuten isn't available under Connections → Connections in the Ventrata Dashboard yet, so your availability, prices and bookings can't sync with Rakuten automatically.
Primary website | |
Tags | OTA · OTA with Tours & Activities Division · Loyalty & Rewards Channel |
Connection status | 🚧 Not yet available |
How it would connect | Rakuten would connect directly to Ventrata's OCTO API |
Next step | Introduce Rakuten to [email protected] |
Requesting a Rakuten Connection
We're always open to new integrations. Rakuten can connect to Ventrata directly through OCTO, the open API standard for tours, activities and attractions that Ventrata helped found. Once it's connected, Rakuten could check your live availability and prices in Ventrata, and bookings, changes and cancellations made on Rakuten would be created in Ventrata instantly, with Ventrata tickets issued to the customer.
To set up an integration project:
Introduce us. If you work with Rakuten, send one email to your Rakuten contact and [email protected], so both teams are in the same thread. Say which products you'd like to sell through Rakuten.
We take it from here. Ventrata's connectivity team contacts Rakuten, shares Ventrata's OCTO API documentation and test credentials, and agrees the plan with them.
Rakuten builds and certifies the connection. Rakuten builds against the OCTO API and passes OCTO certification, then Ventrata certifies it with test bookings. Most resellers finish development in 2 to 10 business days.
Connect and sell. Once it's live, Rakuten appears under Connections → Connections, and you connect it like any other reseller.
If Rakuten works with its own API specification rather than OCTO, we're happy to consider that too. We'll discuss the options with Rakuten after your introduction.
📗 TIP
See How to Request a New API Connection or Partner for what to include in your introduction email, with a sample you can copy.
Working with Rakuten in the Meantime
Until a connection is live, you can still sell through Rakuten in whichever way suits you, for example:
Reseller Portal: let Rakuten book your products itself through your Reseller Portal, so its bookings go straight into Ventrata.
Manual bookings: enter Rakuten bookings yourself in the Backoffice, so your capacity stays accurate.
Through another connected platform: check the List of Supported Connections & Partners in case Rakuten sells through a platform that's already connected to Ventrata.
FAQs
Does Ventrata integrate with Rakuten?
Does Ventrata integrate with Rakuten?
Not yet. There's no reseller connection between Ventrata and Rakuten today, so availability, prices and bookings don't sync automatically. You can request one: introduce Rakuten to [email protected], as described above.
Can Rakuten connect to Ventrata?
Can Rakuten connect to Ventrata?
Yes. Rakuten can connect through Ventrata's OCTO API, the same open standard behind Ventrata's 350+ API connections. Nothing needs to be built on your side. If Rakuten prefers its own API specification, we're happy to consider that as well.
How do I request a Rakuten integration?
How do I request a Rakuten integration?
Email your Rakuten contact and [email protected] together, and say which products you'd like to sell. Ventrata's connectivity team takes it from there. See How to Request a New API Connection or Partner for details.
How long does it take?
How long does it take?
It depends on Rakuten's development team. Most resellers finish building in 2 to 10 business days, followed by OCTO certification and Ventrata's own checks. We keep you updated throughout.
What will the Rakuten connection do once it's live?
What will the Rakuten connection do once it's live?
Like Ventrata's other OCTO reseller connections, Rakuten could check your live availability and prices in Ventrata, and bookings, changes and cancellations made on Rakuten would be created in Ventrata instantly, with Ventrata tickets issued to the customer. See Connections & Partners Explained for how connections work.
📚 More about Ventrata connections
Partner Information
Rakuten Group, Inc.
1-14-1 Tamagawa, Setagaya-ku, Tokyo 158-0094
Japan
Ventrata Partner ID: 818e3295-b4f4-49d5-b947-9f5de20874ec