Pelago is the experiences platform of Singapore Airlines, selling attraction tickets, tours, transfers, activities and travel extras in 20 currencies and seven languages. For operators, it brings Asia Pacific outbound travelers, including KrisFlyer members who earn or redeem miles as they book and Singapore Airlines and Scoot passengers with fare-linked discounts.
To learn more about Pelago, visit pelago.com.
📒 NOTE
Ventrata doesn't currently support a reseller connection with Pelago. Pelago isn't available under Connections → Connections in the Ventrata Dashboard yet, so your availability, prices and bookings can't sync with Pelago automatically.
Primary website | |
Tags | OTA · Tours & Activities OTA · Airline & Transport Channel |
Connection status | 🚧 Not yet available |
How it would connect | Pelago would connect directly to Ventrata's OCTO API |
Next step | Introduce Pelago to [email protected] |
Requesting a Pelago Connection
We're always open to new integrations. Pelago can connect to Ventrata directly through OCTO, the open API standard for tours, activities and attractions that Ventrata helped found. Once it's connected, Pelago could check your live availability and prices in Ventrata, and bookings, changes and cancellations made on Pelago would be created in Ventrata instantly, with Ventrata tickets issued to the customer.
To set up an integration project:
Introduce us. If you work with Pelago, send one email to your Pelago contact and [email protected], so both teams are in the same thread. Say which products you'd like to sell through Pelago.
We take it from here. Ventrata's connectivity team contacts Pelago, shares Ventrata's OCTO API documentation and test credentials, and agrees the plan with them.
Pelago builds and certifies the connection. Pelago builds against the OCTO API and passes OCTO certification, then Ventrata certifies it with test bookings. Most resellers finish development in 2 to 10 business days.
Connect and sell. Once it's live, Pelago appears under Connections → Connections, and you connect it like any other reseller.
If Pelago works with its own API specification rather than OCTO, we're happy to consider that too. We'll discuss the options with Pelago after your introduction.
📗 TIP
See How to Request a New API Connection or Partner for what to include in your introduction email, with a sample you can copy.
Working with Pelago in the Meantime
Until a connection is live, you can still sell through Pelago in whichever way suits you, for example:
Reseller Portal: let Pelago book your products itself through your Reseller Portal, so its bookings go straight into Ventrata.
Manual bookings: enter Pelago bookings yourself in the Backoffice, so your capacity stays accurate.
Through another connected platform: check the List of Supported Connections & Partners in case Pelago sells through a platform that's already connected to Ventrata.
FAQs
Does Ventrata integrate with Pelago?
Does Ventrata integrate with Pelago?
Not yet. There's no reseller connection between Ventrata and Pelago today, so availability, prices and bookings don't sync automatically. You can request one: introduce Pelago to [email protected], as described above.
Can Pelago connect to Ventrata?
Can Pelago connect to Ventrata?
Yes. Pelago can connect through Ventrata's OCTO API, the same open standard behind Ventrata's 350+ API connections. Nothing needs to be built on your side. If Pelago prefers its own API specification, we're happy to consider that as well.
How do I request a Pelago integration?
How do I request a Pelago integration?
Email your Pelago contact and [email protected] together, and say which products you'd like to sell. Ventrata's connectivity team takes it from there. See How to Request a New API Connection or Partner for details.
How long does it take?
How long does it take?
It depends on Pelago's development team. Most resellers finish building in 2 to 10 business days, followed by OCTO certification and Ventrata's own checks. We keep you updated throughout.
What will the Pelago connection do once it's live?
What will the Pelago connection do once it's live?
Like Ventrata's other OCTO reseller connections, Pelago could check your live availability and prices in Ventrata, and bookings, changes and cancellations made on Pelago would be created in Ventrata instantly, with Ventrata tickets issued to the customer. See Connections & Partners Explained for how connections work.
📚 More about Ventrata connections
Partner Information
Encounters Pte. Ltd.
25 Airline Road, Airline House, Singapore 819829
Singapore
Ventrata Partner ID: ecc51c13-9af1-4f26-9a9b-fbce2399b66f