Tixtrack builds cloud ticketing and box office software for theaters, arenas and reserved-seating venues, with a focus on performing arts. Its NLiven platform and TixTrack Pro serve clients including London West End theaters from offices in New York, Los Angeles, London and Sydney, with 49 million tickets sold through the platform.
To learn more about Tixtrack, visit tixtrack.com.
📒 NOTE
Ventrata doesn't currently support an operator backend connection with Tixtrack. Tixtrack isn't available as a Backend Partner on your operators in the Ventrata Dashboard yet, so availability, prices and bookings for operators that use Tixtrack can't sync automatically.
Primary website | |
Tags | Booking / Ticketing System |
Connection status | 🚧 Not yet available |
How it would connect | Ventrata would connect to Tixtrack, ideally through the OCTO standard |
Next step | Introduce Tixtrack to [email protected] |
Requesting a Tixtrack Connection
We're always open to new integrations. The quickest route is for Tixtrack to offer an OCTO API, the open API standard for tours, activities and attractions that Ventrata helped found, which Ventrata connects to directly. Once it's connected, you could resell products from operators that use Tixtrack, with live availability and prices from Tixtrack, and every booking created directly in the operator's Tixtrack account.
To set up an integration project:
Introduce us. If you resell products from operators that use Tixtrack, send one email to your contact at Tixtrack, or ask your operator to, and copy [email protected], so both teams are in the same thread. Say which operators and products you'd like to connect.
We take it from here. Ventrata's connectivity team contacts Tixtrack and agrees the integration plan with them.
Tixtrack and Ventrata build and certify the connection. Tixtrack offers an OCTO API, or shares its own API, and the connection is tested with test bookings before it goes live.
Connect and sell. Once it's live, you select Tixtrack as the Backend Partner on your operators under Products → Operators, like any other backend.
If Tixtrack works with its own API specification rather than OCTO, we're happy to consider that too. We'll discuss the options with Tixtrack after your introduction.
📗 TIP
See How to Request a New API Connection or Partner for what to include in your introduction email, with a sample you can copy.
Working with Tixtrack Operators in the Meantime
Until a connection is live, you can still resell products from operators that use Tixtrack, for example:
Manage availability in Ventrata: set up the operator's products in Ventrata and keep their availability up to date there. See how to create products.
Send bookings to the operator: pass each booking to the operator, so they can enter it in Tixtrack.
Through another connected platform: check the List of Supported Connections & Partners in case the operator also uses a booking system that's already connected to Ventrata.
FAQs
Does Ventrata integrate with Tixtrack?
Does Ventrata integrate with Tixtrack?
Not yet. There's no operator backend connection between Ventrata and Tixtrack today, so availability, prices and bookings for operators that use Tixtrack don't sync automatically. You can request one: introduce Tixtrack to [email protected], as described above.
Can Tixtrack connect to Ventrata?
Can Tixtrack connect to Ventrata?
Yes. The quickest route is an OCTO API from Tixtrack, which Ventrata connects to directly. If Tixtrack prefers its own API specification, we're happy to consider that as well.
How do I request a Tixtrack integration?
How do I request a Tixtrack integration?
Email your contact at Tixtrack, or ask your operator to, and copy [email protected]. Say which operators and products you'd like to connect. See How to Request a New API Connection or Partner for details.
What will the Tixtrack connection do once it's live?
What will the Tixtrack connection do once it's live?
Like Ventrata's other operator backends, you'll map your Ventrata products to the operator's Tixtrack products, take live availability and prices from Tixtrack, and every booking you make will be created in the operator's Tixtrack account. See Connections & Partners Explained for how connections work.
📚 More about Ventrata connections
Partner Information
TixTrack, Inc.
1501 Broadway, 14th Floor, New York, NY 10036
United States
Ventrata Partner ID: edbf2dad-896d-435d-83ca-45a53e685898