# Ventrata Help Center

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## English

### Dashboard

- [How to Log In to Your Ventrata Account](https://support.ventrata.com/en/articles/12257553-how-to-log-in-to-your-ventrata-account.md): Step-by-step guide to logging into your Ventrata account with secure authentication via password or passkey.
- [How to Use the Dashboard](https://support.ventrata.com/en/articles/9576530-how-to-use-the-dashboard.md): A simple overview of your operation’s performance, showing key metrics and trends to help you quickly assess overall progress.
- [Product and Branding Image Guide](https://support.ventrata.com/en/articles/11767583-product-and-branding-image-guide.md): Upload and manage visuals to improve visibility across sales channels and customer-facing communication.
- [Booking Emails Guide](https://support.ventrata.com/en/articles/12131510-booking-emails-guide.md): A guide to all emails sent during the booking process.
- [How to Use Tags](https://support.ventrata.com/en/articles/13940766-how-to-use-tags.md): Learn how to create, assign tags to organise content and manage associations across products and settings.
- [Ventrata Glossary](https://support.ventrata.com/en/articles/9669291-ventrata-glossary.md): A list of terms and their descriptions used in the Ventrata infrastructure.
- [How to Access and Use the WorkOS Admin Portal](https://support.ventrata.com/en/articles/12301124-how-to-access-and-use-the-workos-admin-portal.md): Manage your organisation’s SSO, directory sync, domains, and authentication logs via the WorkOS Admin Portal in Ventrata.
- [How to Import Bookings Using the Import Tool](https://support.ventrata.com/en/articles/16160416-how-to-import-bookings-using-the-import-tool.md): Import bookings in bulk using the Ventrata Import Tool.
- [How to Use the Bookings Table](https://support.ventrata.com/en/articles/9357364-how-to-use-the-bookings-table.md): The Bookings tab houses all of your reservations, item or gift purchases, and keeps record of your customers and resource allocations.
- [How to Use the Booking Level](https://support.ventrata.com/en/articles/9490682-how-to-use-the-booking-level.md): Booking Level refers to the booking detail, which appears when you select a specific booking on the Bookings page.
- [How to Upgrade Bookings from the Dashboard](https://support.ventrata.com/en/articles/9662578-how-to-upgrade-bookings-from-the-dashboard.md): Upgrade from one product to another seamlessly while maintaining important booking data intact.
- [How to Use the Tickets Table](https://support.ventrata.com/en/articles/9357390-how-to-use-the-tickets-table.md): Tickets are the bottom layer of the booking hierarchy: an order can have multiple bookings, while a booking can contain multiple tickets
- [How to Use the Orders Table](https://support.ventrata.com/en/articles/9357371-how-to-use-the-orders-table.md): An order is the top layer of the booking hierarchy in that an order can have multiple bookings, while a booking can contain multiple tickets
- [How to Create and Use Tasks](https://support.ventrata.com/en/articles/9357386-how-to-create-and-use-tasks.md): Manage bookings using Tasks to provide exceptional customer support.
- [How to Use the Extra Upgrades Table](https://support.ventrata.com/en/articles/9489714-how-to-use-the-extra-upgrades-table.md): Extras are non-booking items, such as mugs as souvenirs. They have their own price and are always sold with a booking.
- [How to Use the Item Purchases Table](https://support.ventrata.com/en/articles/9489715-how-to-use-the-item-purchases-table.md): Display all item purchases that are sold. Unlike bookings, retail items have no travel date, expiry or capacity descriptors.
- [How to Use the Adjustments Table](https://support.ventrata.com/en/articles/9489716-how-to-use-the-adjustments-table.md): Price adjustments change the price of a product to match the prices on the market or because a custom price is needed
- [How to Use Adjustments](https://support.ventrata.com/en/articles/9564579-how-to-use-adjustments.md): Price adjustments are changes to the price of a product to match the prices on the market, or because a custom price may be needed.
- [How to Use the Customers Table](https://support.ventrata.com/en/articles/9489717-how-to-use-the-customers-table.md): Customers is a database of your customers’ contact information.
- [How to Use the Household Level](https://support.ventrata.com/en/articles/14805057-how-to-use-the-household-level.md): Households are a way to link all memberships and booking/redemption activity from one household.
- [How to Create Members and Memberships within Existing Households](https://support.ventrata.com/en/articles/14817487-how-to-create-members-and-memberships-within-existing-households.md)
- [How to Use the Gifts Table](https://support.ventrata.com/en/articles/9489719-how-to-use-the-gifts-table.md): The Gifts table provides an overview of all the gift cards sold through your operation.
- [How to Use the Resource Allocations Table](https://support.ventrata.com/en/articles/9489720-how-to-use-the-resource-allocations-table.md): Resource Allocations is an overview of allocated resources across all your bookings where resources where assigned.
- [How to Use the Email Payment Link Using the Backoffice](https://support.ventrata.com/en/articles/13886230-how-to-use-the-email-payment-link-using-the-backoffice.md): Create balance due bookings for phone and group sales and let customers pay later using a secure payment link.
- [How to Clear Customer Data](https://support.ventrata.com/en/articles/15177867-how-to-clear-customer-data.md): The General Data Protection Regulation \(GDPR\) is a strict EU privacy law that governs how businesses must handle customer data.
- [How to Use Two-Stage Redemption](https://support.ventrata.com/en/articles/16345985-how-to-use-two-stage-redemption.md): Use a two-stage redemption flow for products where attendance needs to be recorded before a ticket is used.
- [How to Use the Transactions Table](https://support.ventrata.com/en/articles/9576381-how-to-use-the-transactions-table.md): The Transactions tab captures any movement of monies that was recorded by the Ventrata dashboard.
- [How to Use the Transfers Table](https://support.ventrata.com/en/articles/9576416-how-to-use-the-transfers-table.md): Transfers refer to the movement of funds between accounts.
- [How to Use the Disputes Table](https://support.ventrata.com/en/articles/9576421-how-to-use-the-disputes-table.md): A credit card dispute occurs when a cardholder challenges a charge on their credit card statement.
- [How to Use the Ledgers Table](https://support.ventrata.com/en/articles/9490808-how-to-use-the-ledgers-table.md): Ledgers are accounting books or records that systematically track and summarise financial transactions of a business.
- [How to Use Ledgers](https://support.ventrata.com/en/articles/9527282-how-to-use-ledgers.md): Ledgers are accounting books or records that systematically track and summarise financial transactions of a business.
- [How to Use the Shifts Table](https://support.ventrata.com/en/articles/9577756-how-to-use-the-shifts-table.md): View your sellers' shifts in real time.
- [How to Reconcile a Shift](https://support.ventrata.com/en/articles/9576429-how-to-reconcile-a-shift.md): Ventrata allows cashiers to reconcile each shift and make sure amount turned in by sellers match the sales made through the terminal app.
- [How to Use the Shift Adjustments Table](https://support.ventrata.com/en/articles/9577176-how-to-use-the-shift-adjustments-table.md): View transaction adjustments made during shift reconciliation.
- [How to Use the Scans Table](https://support.ventrata.com/en/articles/9576561-how-to-use-the-scans-table.md): View information about ticket or voucher scans made by sellers.
- [How to Create Terminals](https://support.ventrata.com/en/articles/9577293-how-to-create-terminals.md): Terminals facilitate customer purchases and payments, whether through staffed counters or self-service machines.
- [How to Set up Presets](https://support.ventrata.com/en/articles/9521563-how-to-set-up-presets.md): Presets are an efficient tool that helps streamline the sale of popular products.
- [How to Create Locations](https://support.ventrata.com/en/articles/9533301-how-to-create-locations.md): A location is a physical or virtual site where travel tours or attractions are sold to customers.
- [How to Use Duties](https://support.ventrata.com/en/articles/9577174-how-to-use-duties.md): Duties are sets of identifiers for drivers.
- [How to Create Sellers](https://support.ventrata.com/en/articles/9576515-how-to-create-sellers.md): Sellers are direct staff selling your products in the field.
- [How to Use Targets](https://support.ventrata.com/en/articles/9577444-how-to-use-targets.md): Targets are a commission structure for sellers.
- [How to Use Messages](https://support.ventrata.com/en/articles/9576544-how-to-use-messages.md): Contact sellers or locations directly from the Ventrata dashboard, and allow your sellers to reach you using their terminal devices.
- [How to Use the Print Errors Table](https://support.ventrata.com/en/articles/9577169-how-to-use-the-print-errors-table.md): The Print Errors page is a log of all the print errors that occurred on your payment terminals.
- [How to Set up a Screensaver for Kiosks](https://support.ventrata.com/en/articles/11154252-how-to-set-up-a-screensaver-for-kiosks.md): Attract customers with eye-catching screensavers on your kiosks. Upload images, GIFs, or videos easily.
- [How to Use the New Content Management System \(CMS\) for my Website](https://support.ventrata.com/en/articles/10766597-how-to-use-the-new-content-management-system-cms-for-my-website.md): Explore the latest design, features and usability upgrades in the new Ventrata CMS.
- [How to Create Web Checkouts](https://support.ventrata.com/en/articles/9570895-how-to-create-web-checkouts.md): A web checkout is an online payment system that allows customers to purchase products or services directly through a website.
- [How to Manage Web Checkouts](https://support.ventrata.com/en/articles/9571967-how-to-manage-web-checkouts.md): After creating a web checkout, you can further customise it to enhance the user experience and effectively represent your company.
- [How to Create Pages](https://support.ventrata.com/en/articles/9587946-how-to-create-pages.md): Create informative content for your web checkout.
- [How to Point Your Ventrata Web Checkout to a Custom Domain](https://support.ventrata.com/en/articles/9527340-how-to-point-your-ventrata-web-checkout-to-a-custom-domain.md): Hosting your web checkout on a custom domain enhances brand consistency by providing a seamless experience for customers.
- [How to Create Articles](https://support.ventrata.com/en/articles/9952276-how-to-create-articles.md): Keep your customers informed with the latest news from your destinations.
- [How to Use the CMS Editor for Your Website](https://support.ventrata.com/en/articles/12731470-how-to-use-the-cms-editor-for-your-website.md): Use the CMS Editor to build pages with blocks, preview drafts, publish updates, and manage multilingual content—all from one place.
- [How to Use the CMS Editor: Pages](https://support.ventrata.com/en/articles/14718563-how-to-use-the-cms-editor-pages.md)
- [How to Use the CMS Editor: Header and Footer Menu](https://support.ventrata.com/en/articles/15599936-how-to-use-the-cms-editor-header-and-footer-menu.md): Customise the header and footer menu of your CMS — use global settings for your default landing page or create different navigations for each destination.
- [How to Use the CMS Editor: Settings](https://support.ventrata.com/en/articles/14720298-how-to-use-the-cms-editor-settings.md): Settings allow you to configure your brand colours and enable analytics tracking.
- [How to Use the CMS Editor: Block Library](https://support.ventrata.com/en/articles/14718586-how-to-use-the-cms-editor-block-library.md): Use the Block Library to mix and match content blocks and layouts.
- [CMS Editor Block Library: Heroes](https://support.ventrata.com/en/articles/15644585-cms-editor-block-library-heroes.md): Create the main header area of a page, displaying a title, optional description and background image, with multiple layout styles available.
- [CMS Editor Block Library: Products](https://support.ventrata.com/en/articles/15644731-cms-editor-block-library-products.md): Display products, product categories, and destinations using flexible layouts, with content sourced directly from your dashboard configuration.
- [CMS Editor Block Library: Media](https://support.ventrata.com/en/articles/15645377-cms-editor-block-library-media.md): Add product and marketing images, standalone or with supporting text.
- [CMS Editor Block Library: Content](https://support.ventrata.com/en/articles/15645413-cms-editor-block-library-content.md): Enrich your pages with structured content and media elements, including text, images, callouts, and other informational components.
- [CMS Editor Block Library: Reviews](https://support.ventrata.com/en/articles/15645631-cms-editor-block-library-reviews.md): Build trust by showcasing customer feedback, partner logos, and key highlights that reinforce credibility and value.
- [CMS Editor Block Library: Partners](https://support.ventrata.com/en/articles/15645660-cms-editor-block-library-partners.md): Showcase trusted partners on relevant web checkout pages.
- [CMS Editor Block Library: Contact](https://support.ventrata.com/en/articles/15645668-cms-editor-block-library-contact.md): Add a contact form that allows visitors to get in touch with you.
- [How to Create Agents](https://support.ventrata.com/en/articles/9565014-how-to-create-agents.md): An agent is a person employed by a reseller selling your products.
- [How to Use Bands](https://support.ventrata.com/en/articles/9564636-how-to-use-bands.md): Bands are how Ventrata structures commissions for Resellers.
- [How to Use Top-ups](https://support.ventrata.com/en/articles/9577579-how-to-use-top-ups.md): Top-ups are prepaid credits added to a reseller’s account, allowing them to make purchases.
- [How to Create Batches](https://support.ventrata.com/en/articles/9577928-how-to-create-batches.md): Batches are collections of vouchers which can be redeemed by customers.
- [How to Use the Invoices Table](https://support.ventrata.com/en/articles/9564807-how-to-use-the-invoices-table.md): The Invoices tab centralises all your reseller invoices, allowing you to create new ones and manage existing ones easily from one place.
- [How to Create Vouchers](https://support.ventrata.com/en/articles/9577651-how-to-create-vouchers.md): A reseller voucher is a document distributed by resellers that entitles customers to a service sold on behalf of the service provider.
- [How to Use the Vouchers Table](https://support.ventrata.com/en/articles/9577701-how-to-use-the-vouchers-table.md): Vouchers is are a set of allocated barcodes resellers can use to sell your products.
- [How to Use Rewards](https://support.ventrata.com/en/articles/9577735-how-to-use-rewards.md): Rewards allow concierges to collect points instead of money, which they can redeem with gift cards.
- [How to Create Resellers](https://support.ventrata.com/en/articles/9344461-how-to-create-resellers.md): Create resellers, who sell your tours to customers, adding value through additional services or customisation.
- [How to Set up the Reseller Level](https://support.ventrata.com/en/articles/9565233-how-to-set-up-the-reseller-level.md): Reseller Level contains information about the reseller, such as commission scheme, basic details, list of agents, outlets and branding.
- [How to Create Outlets](https://support.ventrata.com/en/articles/9565327-how-to-create-outlets.md): An outlet is a subsection of a reseller, for instance, a hotel chain.
- [Understanding Reseller Invoicing and Reporting](https://support.ventrata.com/en/articles/9532564-understanding-reseller-invoicing-and-reporting.md): Invoicing and managing payments with your resellers.
- [How to Use the Reseller Pricing Table](https://support.ventrata.com/en/articles/9565394-how-to-use-the-reseller-pricing-table.md): The reseller pricing table is an online product rate sheet used to set prices by product, source, reseller, band and other rate modifiers.
- [Sales Portal: Overview](https://support.ventrata.com/en/articles/9520511-sales-portal-overview.md): Sales portals \(also known as Concierge portals\) are a comfortable way to sell your products in Concierge mode from the web.
- [How to Create a New Sales Portal](https://support.ventrata.com/en/articles/9516209-how-to-create-a-new-sales-portal.md): Sales portals \(also known as Concierge portals\) are a comfortable way to sell your products in Concierge mode from the web.
- [How to Log in to Sales Portal](https://support.ventrata.com/en/articles/9516042-how-to-log-in-to-sales-portal.md): The Sales Portal enables your staff to make sales from a simplified interface, accessible to staff and partners.
- [How to Point Your Ventrata Sales Portal to a Custom Domain](https://support.ventrata.com/en/articles/9520623-how-to-point-your-ventrata-sales-portal-to-a-custom-domain.md): Hosting your sales portal on a custom domain enhances your brand's professional image and credibility.
- [How to Make a New Booking in Concierge Mode](https://support.ventrata.com/en/articles/9520659-how-to-make-a-new-booking-in-concierge-mode.md)
- [Connections and Webhooks](https://support.ventrata.com/en/articles/9577239-connections-and-webhooks.md)
- [How to Trigger Third-Party Notifications Using Webhooks](https://support.ventrata.com/en/articles/10521768-how-to-trigger-third-party-notifications-using-webhooks.md): Send custom emails created in third-party apps using webhooks.
- [How to Use the Products Table](https://support.ventrata.com/en/articles/9490836-how-to-use-the-products-table.md): The Products section encompasses the settings required to create a comprehensive portfolio of products.
- [How to Use the Availabilities Table](https://support.ventrata.com/en/articles/9577229-how-to-use-the-availabilities-table.md): View and debug availability variations.
- [How to Use Closures](https://support.ventrata.com/en/articles/9577223-how-to-use-closures.md): Closures close availability for products for select periods.
- [How to Use the Rates Table](https://support.ventrata.com/en/articles/9577129-how-to-use-the-rates-table.md)
- [How to Create Items](https://support.ventrata.com/en/articles/9565435-how-to-create-items.md): Create sales items that can be purchased individually or alongside a booking.
- [How to Create Stocks](https://support.ventrata.com/en/articles/9572472-how-to-create-stocks.md): Accurate inventory tracking helps strategic planning, pricing adjustments, and promotional offers.
- [How to Use Counters](https://support.ventrata.com/en/articles/9522467-how-to-use-counters.md): Ventrata offers the counters functionality for attractions that use turnstiles.
- [How to Use Challenges](https://support.ventrata.com/en/articles/11046317-how-to-use-challenges.md): Learn how to set up and use challenges.
- [How to Use Categories](https://support.ventrata.com/en/articles/9577201-how-to-use-categories.md): Sort your product offering into meaningful groups.
- [How to Use Brands](https://support.ventrata.com/en/articles/9521172-how-to-use-brands.md): Manage your different brands in a single place and assign them to your portals and web checkouts.
- [How to Create Destinations](https://support.ventrata.com/en/articles/9572543-how-to-create-destinations.md): Destinations allow you to split your operation into several separate ones.
- [How to Create Promotions](https://support.ventrata.com/en/articles/9577208-how-to-create-promotions.md): Promotions are discounts used in a variety of applications, from single tickets to entire bookings.
- [How to Use Questions](https://support.ventrata.com/en/articles/9564617-how-to-use-questions.md): Questions allow you to create customisable queries for customers to answer before completing a booking.
- [How to Set up Donations with Gift Aid](https://support.ventrata.com/en/articles/12606608-how-to-set-up-donations-with-gift-aid.md): Set up Gift Aid donations by adding a donation extra or product, tagging eligible units, and collecting required details.
- [How to Create Seasons](https://support.ventrata.com/en/articles/9572389-how-to-create-seasons.md): Seasons help define peak and off-peak times, allowing businesses to adjust their offering and prices accordingly.
- [How to Use Tax Rates](https://support.ventrata.com/en/articles/9576243-how-to-use-tax-rates.md)
- [How to Use Seasonal Tax Rates](https://support.ventrata.com/en/articles/9595741-how-to-use-seasonal-tax-rates.md): Automate the application of periodic tax rates, removing much of the manual grunt work.
- [How to Use Notices](https://support.ventrata.com/en/articles/9577878-how-to-use-notices.md): Advertise promotions or updates about upcoming tours using notices.
- [How to Create and Format Waivers](https://support.ventrata.com/en/articles/9495496-how-to-create-and-format-waivers.md): A signed waiver protects an organisation from liability for certain actions or events.
- [How to Create Product Itineraries for Google Things to do](https://support.ventrata.com/en/articles/11456684-how-to-create-product-itineraries-for-google-things-to-do.md): Create itineraries for your Google Things to do connection.
- [How to Create Products](https://support.ventrata.com/en/articles/9495702-how-to-create-products.md)
- [How to Set up the Product Level](https://support.ventrata.com/en/articles/9527369-how-to-set-up-the-product-level.md): Product Level is the product page which contains product settings such as tickets, rates, tour times or availability.
- [How to Create Tickets](https://support.ventrata.com/en/articles/9527201-how-to-create-tickets.md): Create tickets, or units, that customers can buy to attend your attraction.
- [How to Create and Manage Extras](https://support.ventrata.com/en/articles/9526507-how-to-create-and-manage-extras.md): Extras are non-booking items and they are created on the Product Level. They have their own price and are always sold with a booking.
- [How to Create and Use Cancellation and Reschedule Protection Extras](https://support.ventrata.com/en/articles/11721453-how-to-create-and-use-cancellation-and-reschedule-protection-extras.md): Learn how to set up extras for offering cancellation and reschedule protection on bookings.
- [How to Create Cancellation and Reschedule Fees](https://support.ventrata.com/en/articles/15587408-how-to-create-cancellation-and-reschedule-fees.md): Configure multiple fee tiers that are applied when customers cancel or reschedule their bookings through the Manage My Booking portal.
- [How to Create Options](https://support.ventrata.com/en/articles/9526549-how-to-create-options.md): Options allow you to create variations of your products, for example, based on language, duration or time of day.
- [How to Create Tours](https://support.ventrata.com/en/articles/9526393-how-to-create-tours.md): Tours allow you to create a schedule of tour times throughout a given day when customers can visit your attraction.
- [How to Create Tour Groups](https://support.ventrata.com/en/articles/9526376-how-to-create-tour-groups.md): Tour groups allow you to group tours together based on time of day to change pricing and availability.
- [How to Use Opening Hours](https://support.ventrata.com/en/articles/9527262-how-to-use-opening-hours.md): Opening hours determine which of your tours are available. Tours outside opening hours are not shown to customers.
- [How to Create Package Products](https://support.ventrata.com/en/articles/9526581-how-to-create-package-products.md): Create included products, or includes, that make up your package.
- [How to Create Comparisons \(Up-Sell\)](https://support.ventrata.com/en/articles/9527109-how-to-create-comparisons-up-sell.md): Create comparisons to products which can be offered INSTEAD OF another product.
- [How to Create Combinations \(Cross-Sell\)](https://support.ventrata.com/en/articles/9526928-how-to-create-combinations-cross-sell.md): Combinations offer a way to offer customers other products IN ADDITION to the one they already selected.
- [How to Create New Allocations](https://support.ventrata.com/en/articles/9503658-how-to-create-new-allocations.md): Allocations allow you to limit product availability for resellers.
- [How to Use Allocations](https://support.ventrata.com/en/articles/9503411-how-to-use-allocations.md): Allocations allow you to limit product availability for resellers.
- [How to Use Per-Booking Pricing](https://support.ventrata.com/en/articles/9553409-how-to-use-per-booking-pricing.md): Per-Booking Pricing is a set up that charges the customer for the entire booking instead of every ticket.
- [Availability and Rates Modifiers](https://support.ventrata.com/en/articles/9515904-availability-and-rates-modifiers.md): Modifiers allow you to specify your settings using criteria such as options, tours, seasons and others.
- [How to Export and Import Product Pricing](https://support.ventrata.com/en/articles/13768615-how-to-export-and-import-product-pricing.md): Manage pricing updates using CSV import.
- [How to Set Product Availability](https://support.ventrata.com/en/articles/9564539-how-to-set-product-availability.md): Availability defines when and how many visitors can book your products.
- [How to Manage Availability Using Resources](https://support.ventrata.com/en/articles/9506970-how-to-manage-availability-using-resources.md): Product availability encompasses a set of modifiers which are taken into account when a booking takes place.
- [Availability Management on the Product](https://support.ventrata.com/en/articles/11523259-availability-management-on-the-product.md): Learn how to manage product availability using resources.
- [Availability Management Using Manifests](https://support.ventrata.com/en/articles/11523325-availability-management-using-manifests.md): Learn how to use manifests to manage availability using resources.
- [Using Bulk Changes](https://support.ventrata.com/en/articles/11523888-using-bulk-changes.md): Learn how to use bulk changes to manage availability with resources.
- [How to Manage Availability Using Weight Limits](https://support.ventrata.com/en/articles/13529809-how-to-manage-availability-using-weight-limits.md): Control bookings based on maximum allowable weight at product or resource level
- [How to Create Membership Products](https://support.ventrata.com/en/articles/10411907-how-to-create-membership-products.md): Membership products allow customers to enrol to access exclusive benefits in exchange for a fee.
- [Create Membership Products](https://support.ventrata.com/en/articles/12569197-create-membership-products.md): Create and configure a membership product with rates, validity, and member info collection.
- [Create Member Tickets for Other Products](https://support.ventrata.com/en/articles/12569371-create-member-tickets-for-other-products.md): Add hidden member-only tickets to products so memberships can be redeemed exclusively by eligible customers.
- [Create Membership Benefits](https://support.ventrata.com/en/articles/12569392-create-membership-benefits.md): Add ticket or discount benefits to membership products, setting usage limits and linking them to hidden units or promotions.
- [How to Use Memberships in the Backoffice](https://support.ventrata.com/en/articles/10383340-how-to-use-memberships-in-the-backoffice.md): Sell and redeem memberships through the backoffice.
- [How to Sell Memberships in the Backoffice](https://support.ventrata.com/en/articles/13009790-how-to-sell-memberships-in-the-backoffice.md): Sell membership products via the New Order button in the top navigation.
- [How to Redeem Membership in the Backoffice](https://support.ventrata.com/en/articles/13009803-how-to-redeem-membership-in-the-backoffice.md): Redeem a membership by creating a new booking and applying the membership benefit to it.
- [How to Renew Memberships in the Backoffice](https://support.ventrata.com/en/articles/13009813-how-to-renew-memberships-in-the-backoffice.md): Renew memberships manually or automatically.
- [How to Create a Point to Point Product](https://support.ventrata.com/en/articles/9507718-how-to-create-a-point-to-point-product.md): Point to Point allows you to create products that offer transfer services from one point to another.
- [How to Manage Point to Point](https://support.ventrata.com/en/articles/9507777-how-to-manage-point-to-point.md): Manage rates and availability of Point to Point products.
- [How to Create and Manage Fares](https://support.ventrata.com/en/articles/9531139-how-to-create-and-manage-fares.md): Fares allow you to dynamically control the pricing by setting up one or multiple rules, where at least one or all of them have to be met.
- [How to Create Fare Groups](https://support.ventrata.com/en/articles/11410384-how-to-create-fare-groups.md): Learn how to combine dynamic pricing with other types of variability.
- [How to Set Fare Rates](https://support.ventrata.com/en/articles/11410400-how-to-set-fare-rates.md): Ensure correct pricing appears across all sales channels by setting base and modifier-specific rates.
- [How to Re-Arrange Fares](https://support.ventrata.com/en/articles/11410452-how-to-re-arrange-fares.md): Order your list for optimal performance.
- [How to Select Default Fare](https://support.ventrata.com/en/articles/11410465-how-to-select-default-fare.md): Set all your rates to a specific fare rate.
- [How to Use Fares](https://support.ventrata.com/en/articles/11410488-how-to-use-fares.md): Learn how to apply different fare types effectively across various sales scenarios.
- [How to Control Fares on the Booking Form](https://support.ventrata.com/en/articles/11410749-how-to-control-fares-on-the-booking-form.md): Learn how 'Fixed Fare' and 'Prevent Fare Change' control fare behaviour during booking edits in the backoffice.
- [How to Switch Fare Strategies without Affecting Existing Bookings](https://support.ventrata.com/en/articles/11737440-how-to-switch-fare-strategies-without-affecting-existing-bookings.md): Learn how to safely change your dynamic pricing strategy without impacting bookings that already have fares applied.
- [How to Bulk Update Fares](https://support.ventrata.com/en/articles/13340681-how-to-bulk-update-fares.md): Manage fare updates at scale using CSV import.
- [How to Create Operator Invoices](https://support.ventrata.com/en/articles/9577911-how-to-create-operator-invoices.md): Generate invoices for operator bookings to gain a clear and accurate record of transactions and help maintain transparency.
- [How to Create and Manage Operator Barcodes](https://support.ventrata.com/en/articles/9576493-how-to-create-and-manage-operator-barcodes.md): Follow this step-by-step guide to creating and managing operator barcodes.
- [How to Create Operators](https://support.ventrata.com/en/articles/9701166-how-to-create-operators.md): Set up operators to manage your API connections or upload voucher codes for your attractions.
- [How to Use Resources and Resource Groups](https://support.ventrata.com/en/articles/9521464-how-to-use-resources-and-resource-groups.md): While the purpose of resources is to manage transportation, resources can also be used to manage product capacity/availability.
- [How to Manage Seated Resources](https://support.ventrata.com/en/articles/9521298-how-to-manage-seated-resources.md): Manage your coach or boat seats, reduce manual logistics by setting up seated resources in your Ventrata dashboard.
- [How to Use Template Variables](https://support.ventrata.com/en/articles/10655658-how-to-use-template-variables.md): Learn how to use variables in Ventrata to customise receipts and vouchers.
- [How to Create Custom Receipt Templates](https://support.ventrata.com/en/articles/9577503-how-to-create-custom-receipt-templates.md): Create custom receipts with ads, legal info, and more.
- [How to Create and Use Email Templates](https://support.ventrata.com/en/articles/9491425-how-to-create-and-use-email-templates.md): Customise default email templates for customer communication with personalised messaging.
- [How to Create Voucher Templates](https://support.ventrata.com/en/articles/9577457-how-to-create-voucher-templates.md): Streamline the creation and distribution of vouchers for tickets, bookings or gift cards.
- [How to Create BOCA Templates](https://support.ventrata.com/en/articles/9652001-how-to-create-boca-templates.md): Create receipt templates for your BOCA printers.
- [Printing Variables](https://support.ventrata.com/en/articles/9531093-printing-variables.md): Use printing variables to customise your transaction, booking or ticket receipts.
- [How to Connect a Klaviyo Account](https://support.ventrata.com/en/articles/11122301-how-to-connect-a-klaviyo-account.md): Learn how to create a Klaviyo Account and connect it to Ventrata.
- [How to Create Campaigns Using Klaviyo](https://support.ventrata.com/en/articles/11137642-how-to-create-campaigns-using-klaviyo.md): Learn how to create email templates, custom events and flows in Klaviyo, and linking them to campaigns in Ventrata.
- [Klaviyo Variables](https://support.ventrata.com/en/articles/11145253-klaviyo-variables.md): Klaviyo variables help you customise Klaviyo templates with reusable Ventrata content.
- [How to Connect a Mailjet Account](https://support.ventrata.com/en/articles/9497332-how-to-connect-a-mailjet-account.md): Mailjet is a cloud-based email delivery sending and tracking system, which allows you to send campaign emails through Ventrata.
- [How to Create Mailjet Campaigns](https://support.ventrata.com/en/articles/9497554-how-to-create-mailjet-campaigns.md): Connect Mailjet with Ventrata to create next-level transactional emails.
- [Mailjet Variables](https://support.ventrata.com/en/articles/9501898-mailjet-variables.md): Mailjet variables help you customise Mailjet templates with reusable Ventrata content.
- [How to Create a Postmark Account](https://support.ventrata.com/en/articles/9502835-how-to-create-a-postmark-account.md): Postmark is an email delivery service designed to ensure fast delivery of transactional emails.
- [How to Link Postmark with Ventrata](https://support.ventrata.com/en/articles/9503019-how-to-link-postmark-with-ventrata.md): Learn how to connect your Postmark account with Ventrata for reliable and fast email delivery.
- [How to Create Postmark Campaigns](https://support.ventrata.com/en/articles/9501916-how-to-create-postmark-campaigns.md): Postmark is an email delivery service designed to ensure fast delivery of transactional emails.
- [Postmark Variables](https://support.ventrata.com/en/articles/9503273-postmark-variables.md): Postmark variables help you customise Postmark templates with reusable Ventrata content.
- [How to Include Multiple QR Codes in One Email Using Postmark](https://support.ventrata.com/en/articles/9786571-how-to-include-multiple-qr-codes-in-one-email-using-postmark.md): Display individual ticket QR codes directly in the body text of Postmark campaigns.
- [How to Create a Twilio Account](https://support.ventrata.com/en/articles/9503696-how-to-create-a-twilio-account.md): Twilio is a cloud-based programmable communications tool that Ventrata utilises for sending and receiving text and WhatsApp messages.
- [How to Link Twilio with Ventrata](https://support.ventrata.com/en/articles/9506463-how-to-link-twilio-with-ventrata.md): Twilio is a cloud-based programmable communications tool that Ventrata utilises for sending and receiving text and WhatsApp messages.
- [How to Create Twilio Campaigns](https://support.ventrata.com/en/articles/9506602-how-to-create-twilio-campaigns.md): Twilio is a cloud-based programmable communications tool that Ventrata utilises for sending and receiving text and WhatsApp messages.
- [Twilio Variables](https://support.ventrata.com/en/articles/9506672-twilio-variables.md): Twilio variables help you customise Twilio templates with reusable Ventrata content.
- [How to Create Dispatches](https://support.ventrata.com/en/articles/9561785-how-to-create-dispatches.md)
- [How to Create Pickups](https://support.ventrata.com/en/articles/9560987-how-to-create-pickups.md): Ventrata features a pickup engine that automatically assigns a pickup location to your customers.
- [How to Create Dropoffs](https://support.ventrata.com/en/articles/9527142-how-to-create-dropoffs.md): Allow your customers to book a transfer to predefined dropoff points.
- [How to Create Routes](https://support.ventrata.com/en/articles/9557143-how-to-create-routes.md): Routes are collections of pickup and dropoff points arranged in the order the driver picks up or drops off customers.
- [How to Use Pickups and Dropoffs](https://support.ventrata.com/en/articles/13915246-how-to-use-pickups-and-dropoffs.md): Learn how to create and manage pickups, dropoffs, and routes, and configure how they behave across products, options, and individual tours.
- [How to Use the Pricing Table](https://support.ventrata.com/en/articles/9916623-how-to-use-the-pricing-table.md): Manage your product prices from a single pricing table.
- [How to Use the Calendar](https://support.ventrata.com/en/articles/9576505-how-to-use-the-calendar.md): Product availabilities, bookings, manifests and resource allocations in one comprehensive view.
- [How to Create Manifests](https://support.ventrata.com/en/articles/9521666-how-to-create-manifests.md): Manifests offer an easy way to keep track of booked products, resources, occupancy, and others.
- [How to Use Notifications](https://support.ventrata.com/en/articles/9516057-how-to-use-notifications.md): Notifications are automatic email or SMS messages to your team regarding various updates.
- [How to Use the Requests Table](https://support.ventrata.com/en/articles/9577631-how-to-use-the-requests-table.md): Access a comprehensive log of API requests.
- [How to Manage Supplier Settings](https://support.ventrata.com/en/articles/9533225-how-to-manage-supplier-settings.md): The Supplier Settings section contains information about your operation and configurations for underlying Ventrata functionalities.
- [How to Create Ledger Codes](https://support.ventrata.com/en/articles/9533159-how-to-create-ledger-codes.md): Ledger codes are alphanumeric identifiers used in accounting to categorise transactions and financial activities.
- [How to Create Gateways](https://support.ventrata.com/en/articles/10505983-how-to-create-gateways.md): Learn how to create payment gateways to process transactions on your channels.
- [How to Connect InvoiceXpress](https://support.ventrata.com/en/articles/11948424-how-to-connect-invoicexpress.md): Learn how to connect InvoiceXpress with Ventrata.
- [Troubleshooting InvoiceXpress](https://support.ventrata.com/en/articles/11960929-troubleshooting-invoicexpress.md): Learn about common errors and how to resolve them.
- [How to Add a Primer Registry](https://support.ventrata.com/en/articles/9938956-how-to-add-a-primer-registry.md): Seamlessly integrate the Primer platform to ensure MyData compliance for your business.
- [How to Use Webhook Registries](https://support.ventrata.com/en/articles/9669061-how-to-use-webhook-registries.md): Send orders to 3rd party accounting systems using webhook registries
- [How to Connect Swiftaid](https://support.ventrata.com/en/articles/12613938-how-to-connect-swiftaid.md): Set up Swiftaid to automatically reclaim Gift Aid from eligible Ventrata donations on behalf of your charity.
- [How to Use the Bills Table](https://support.ventrata.com/en/articles/14780589-how-to-use-the-bills-table.md): The Bills tab contains your monthly invoices issued by Ventrata, based on your agreed pricing and usage.
- [Understanding Bills](https://support.ventrata.com/en/articles/14781718-understanding-bills.md): Learn how to access, export, and report on bills incurred for a given month.
- [How to Make a New Booking Using the Backoffice](https://support.ventrata.com/en/articles/9997261-how-to-make-a-new-booking-using-the-backoffice.md): Easily create orders from the Ventrata dashboard.
- [How to Redeem a Voucher Code](https://support.ventrata.com/en/articles/9516193-how-to-redeem-a-voucher-code.md): Redeem voucher codes using the Ventrata dashboard or sales portal.
- [How to Manage Gift Cards in the Backoffice](https://support.ventrata.com/en/articles/9579671-how-to-manage-gift-cards-in-the-backoffice.md): Gift cards are prepaid vouchers that can be purchased by customers and then used as a form of payment for experiences.
- [Working with Charts and Reports](https://support.ventrata.com/en/articles/9521969-working-with-charts-and-reports.md): Learn how to create reports and charts to analyse data, spot trends, and present insights clearly across your organisation.
- [Working with Saved Searches](https://support.ventrata.com/en/articles/9521842-working-with-saved-searches.md): Records stored in the database are organised into different columns which you can add, remove or arrange to your liking.
- [How to Use Reporting and Export API Endpoints](https://support.ventrata.com/en/articles/11864333-how-to-use-reporting-and-export-api-endpoints.md): Retrieve reporting and export data directly from Ventrata using dedicated endpoints.
- [How to Use the Reseller & Agent Management API](https://support.ventrata.com/en/articles/13193475-how-to-use-the-reseller-agent-management-api.md): Learn how to use Ventrata's Reseller & Agent Management API to programmatically create, update, retrieve, and delete resellers and their agents.
- [How to Create New Users](https://support.ventrata.com/en/articles/9521521-how-to-create-new-users.md): Users are people in your organisation who have access to the Ventrata dashboard.
- [How to Set up Roles](https://support.ventrata.com/en/articles/9532488-how-to-set-up-roles.md): Roles group users with similar responsibilities into categories, each equipped with a set of permissions within the Ventrata dashboard.
- [How to Recalculate Rates](https://support.ventrata.com/en/articles/9577955-how-to-recalculate-rates.md): Recalculate rates on past reseller bookings.
- [Troubleshooting Product Availability](https://support.ventrata.com/en/articles/9507172-troubleshooting-product-availability.md): Product availability defines when and how many visitors can book your products.
- [Troubleshooting Availability Issues with OTA Platforms](https://support.ventrata.com/en/articles/11521839-troubleshooting-availability-issues-with-ota-platforms.md): Learn how to troubleshoot availability issues with OTA platforms.
- [Troubleshooting Missing Guides in Reports and Manifests](https://support.ventrata.com/en/articles/12929466-troubleshooting-missing-guides-in-reports-and-manifests.md): Learn how to display guides correctly when multiple allocations are used for the same tour time.
- [How to Fix Bold Font Rendering Issues on Voucher PDFs](https://support.ventrata.com/en/articles/13375484-how-to-fix-bold-font-rendering-issues-on-voucher-pdfs.md)
- [How to Resolve a Certificate Error on Your Custom Domain](https://support.ventrata.com/en/articles/14120455-how-to-resolve-a-certificate-error-on-your-custom-domain.md)
- [How to Fix Special Characters in Barcodes Uploaded from a CSV File](https://support.ventrata.com/en/articles/14284760-how-to-fix-special-characters-in-barcodes-uploaded-from-a-csv-file.md)
- [How the Search Function Works](https://support.ventrata.com/en/articles/11093526-how-the-search-function-works.md): Learn how to search tables effectively.
- [Why does my reseller invoice show an 'Already Paid' amount?](https://support.ventrata.com/en/articles/11092407-why-does-my-reseller-invoice-show-an-already-paid-amount.md): Find out why ab 'Already Paid' amount appears on reseller invoices and how to identify and fix the issue.
- [Why are indirect bookings upgraded?](https://support.ventrata.com/en/articles/11424953-why-are-indirect-bookings-upgraded.md)
- ['Total' vs 'Net Total' on Reseller Invoices](https://support.ventrata.com/en/articles/11521069-total-vs-net-total-on-reseller-invoices.md): Find out when reseller invoices show ‘Total’ vs ‘Net Total’—and what it means.
- [Why do fares change on redemption?](https://support.ventrata.com/en/articles/11580892-why-do-fares-change-on-redemption.md): Find out what causes fare changes and how to avoid unintended price differences.
- [How to Connect Resellers and Operators Using Ventrata to Ventrata Connection](https://support.ventrata.com/en/articles/11812359-how-to-connect-resellers-and-operators-using-ventrata-to-ventrata-connection.md): Set up a secure Ventrata-to-Ventrata connection between supplier and reseller accounts to enable product sharing and bookings.
- [Understanding PAX, Net PAX and Active PAX](https://support.ventrata.com/en/articles/11677938-understanding-pax-net-pax-and-active-pax.md): Learn what PAX, Net PAX, and Active PAX mean and how to use them for accurate reporting and planning.
- [How to Set Wholesale Limits](https://support.ventrata.com/en/articles/12672908-how-to-set-wholesale-limits.md): Set a fixed wholesale limit so you can keep dynamic pricing for direct retail, while customers pay any remaining balance.
- [How to Use the Allow / Disallow Settings](https://support.ventrata.com/en/articles/12807290-how-to-use-the-allow-disallow-settings.md): Manage which items are allowed or disallowed, using controls for all items, individual items, or tags — and choose whether values are required.
- [Why can’t a membership benefit be redeemed?](https://support.ventrata.com/en/articles/14200684-why-can-t-a-membership-benefit-be-redeemed.md): Learn the most common reasons why membership benefits may not apply during booking.

### Web Checkout

- [Implementation Guide](https://support.ventrata.com/en/articles/10153549-implementation-guide.md): Discover the Ventrata checkout widget features and how to implement them.
- [Integrate Checkout in Embedded Mode](https://support.ventrata.com/en/articles/10155337-integrate-checkout-in-embedded-mode.md): The implementation of embedded mode calls for specific requirements.
- [Display Checkout on Element Click or Event Trigger](https://support.ventrata.com/en/articles/10155913-display-checkout-on-element-click-or-event-trigger.md): Configure your checkout to align with customers interactions and your specific business needs.
- [Supported Configuration Inputs](https://support.ventrata.com/en/articles/10155297-supported-configuration-inputs.md): Configuration inputs are settings and parameters that define how checkout operates and behaves.
- [Checkout Feature List](https://support.ventrata.com/en/articles/10155293-checkout-feature-list.md): Ventrata offers specific functionalities designed to facilitate the purchase process and enhance the user experience.
- [How to Use Gift Cards on the Web Checkout](https://support.ventrata.com/en/articles/9552321-how-to-use-gift-cards-on-the-web-checkout.md): Gift cards are prepaid vouchers that can be purchased by customers and then used as a form of payment for experiences.
- [How to Customise the Option Selector](https://support.ventrata.com/en/articles/10090221-how-to-customise-the-option-selector.md): Customise how product options and tour commentary languages are presented.
- [How to Set Checkout Colours](https://support.ventrata.com/en/articles/10147149-how-to-set-checkout-colours.md): Customise your web checkout colours to match each of your brands.
- [How to Use the Multibooking Feature](https://support.ventrata.com/en/articles/9556104-how-to-use-the-multibooking-feature.md): Multibooking allows you to have a fully managed shopping cart flow through our application.
- [Custom Events](https://support.ventrata.com/en/articles/10156351-custom-events.md): Integrate the Ventrata checkout solution to external applications using custom events.
- [Locate API Key for Web Checkout and MMB](https://support.ventrata.com/en/articles/12801391-locate-api-key-for-web-checkout-and-mmb.md): The API key links your Web Checkout widget to your Ventrata environment.
- [Hybrid Checkout Integration Guide](https://support.ventrata.com/en/articles/15805811-hybrid-checkout-integration-guide.md): Build a custom checkout experience around the Ventrata Checkout Widget.
- [External Implementation: Validate Order Before Payment \(via API function\)](https://support.ventrata.com/en/articles/16053128-external-implementation-validate-order-before-payment-via-api-function.md)
- [External Implementation: Validate Order Before Payment \(via pseudocode\)](https://support.ventrata.com/en/articles/15805905-external-implementation-validate-order-before-payment-via-pseudocode.md)
- [How to Provide a Checkout Widget to Resellers](https://support.ventrata.com/en/articles/9552278-how-to-provide-a-checkout-widget-to-resellers.md): Let resellers sell your products using your web checkout, while maintaining control over reseller permissions and tracking.
- [How to Use Waitlists](https://support.ventrata.com/en/articles/9553149-how-to-use-waitlists.md): The Waitlists feature is a valuable addition to the Ventrata dashboard, particularly for tours with high demand and limited availability.
- [How to Use Quotes](https://support.ventrata.com/en/articles/9553274-how-to-use-quotes.md): Quotes are a Ventrata booking feature which allows your guests to postpone payment and review a booking without commitment.
- [How to Use the Charity Roundup Feature](https://support.ventrata.com/en/articles/9555982-how-to-use-the-charity-roundup-feature.md): The Ventrata 'Charity Roundup' feature allows customers to effortlessly contribute to charitable causes with every purchase.
- [How to Create Multi-Date Packages](https://support.ventrata.com/en/articles/9556056-how-to-create-multi-date-packages.md): Multi-date packages are products, which contain multiple products, the travel dates of which can be several days apart.
- [How to Set up Terms and Conditions](https://support.ventrata.com/en/articles/9556179-how-to-set-up-terms-and-conditions.md): Terms and Conditions protect both parties by outlining rights, responsibilities, and expectations, helping to prevent misunderstandings.
- [How to Use the Promo / Gift Card Input Feature](https://support.ventrata.com/en/articles/9556232-how-to-use-the-promo-gift-card-input-feature.md): The Promo / Gift card input feature allows customers to enter promo or gift card codes in the checkout to apply discounts to their orders.
- [How to Use the Show Remaining Seats Feature](https://support.ventrata.com/en/articles/9556255-how-to-use-the-show-remaining-seats-feature.md): The Show Remaining Seats feature enables you to display the number of available seats for seated resources.
- [How to Use the Bottom Bar Feature](https://support.ventrata.com/en/articles/9556264-how-to-use-the-bottom-bar-feature.md): The Bottom Bar feature is designed to help customers effortlessly keep track of their order.
- [How to Use the Time Picker Type & Tour Group Headlines Features](https://support.ventrata.com/en/articles/9556269-how-to-use-the-time-picker-type-tour-group-headlines-features.md): Enable the 'select' Time Picker Type and group time slots to make it easier for customer to select their preferred tour time.
- [How to Switch from Embedded to Pop-up Mode](https://support.ventrata.com/en/articles/9673860-how-to-switch-from-embedded-to-pop-up-mode.md): Create more engaging and user-friendly checkout experiences.
- [How to Preselect Unit During Booking](https://support.ventrata.com/en/articles/9720669-how-to-preselect-unit-during-booking.md): Reduce the likelihood of abandoned bookings and ensure a smoother user experience by streamlining your booking processes.
- [How to Use the Restricted Ticket Type Feature](https://support.ventrata.com/en/articles/10090222-how-to-use-the-restricted-ticket-type-feature.md): Customise ticket date types at checkout to match your product settings and business needs.
- [How to Preselect the First Available Date](https://support.ventrata.com/en/articles/10091310-how-to-preselect-the-first-available-date.md): Automatically select the earliest available date, guiding customers and simplifying bookings.
- [How to Use Rentals](https://support.ventrata.com/en/articles/10501711-how-to-use-rentals.md): Learn how to set up rental products, configure durations, pricing and rental types.
- [How to Use Checkout Deposit on the Web Checkout](https://support.ventrata.com/en/articles/10515739-how-to-use-checkout-deposit-on-the-web-checkout.md): Learn how to set up a checkout deposit for your Ventrata products.
- [How to Automatically Apply Promotions in the Web Checkout \(without Using the Dashboard\)](https://support.ventrata.com/en/articles/10617625-how-to-automatically-apply-promotions-in-the-web-checkout-without-using-the-dashboard.md): Learn how to apply promo codes using the data-config attribute or dynamic URL-based methods.
- [How to Create a Hybrid Cart Using the Checkout Widget](https://support.ventrata.com/en/articles/10978108-how-to-create-a-hybrid-cart-using-the-checkout-widget.md): Switch from the Ventrata checkout widget to a custom cart after product selection for more control over the checkout flow.
- [How to Use the Skip Offers Button Feature](https://support.ventrata.com/en/articles/11046840-how-to-use-the-skip-offers-button-feature.md): Add a button to bypass long offer lists and improve the checkout flow.
- [How to Change the Checkout Widget Title in Embedded Mode](https://support.ventrata.com/en/articles/11797707-how-to-change-the-checkout-widget-title-in-embedded-mode.md): Use the embeddedTitle feature to display a localised 'Buy Tickets' title instead of the product name in embedded checkout mode.
- [How to Open Checkout on a Specific Page with a Predefined Order](https://support.ventrata.com/en/articles/12035075-how-to-open-checkout-on-a-specific-page-with-a-predefined-order.md)
- [How to Open the Checkout Widget Automatically from Marketing Links](https://support.ventrata.com/en/articles/12033395-how-to-open-the-checkout-widget-automatically-from-marketing-links.md): Launch the checkout widget automatically when customers arrive from an ad, social post, or email link.
- [How to Trigger Checkout with a Specific Page](https://support.ventrata.com/en/articles/12035357-how-to-trigger-checkout-with-a-specific-page.md)
- [How to Enable More Details Toggle](https://support.ventrata.com/en/articles/12576800-how-to-enable-more-details-toggle.md): Add a More Details link in the web checkout to expand product info like overview, highlights and FAQs.
- [How to Use the Calendar First Feature](https://support.ventrata.com/en/articles/10450866-how-to-use-the-calendar-first-feature.md): Allow customers configure their experience first, browse matching products second.
- [How to Arrange Products in Calendar First Checkout](https://support.ventrata.com/en/articles/10600874-how-to-arrange-products-in-calendar-first-checkout.md): Use the category feature to display only products suited for a calendar first approach and arrange them in your preferred order.
- [How to Filter Products for Calendar First Checkout](https://support.ventrata.com/en/articles/10601923-how-to-filter-products-for-calendar-first-checkout.md): Select your calendar first product list using different parameters.
- [Calendar First Product Information](https://support.ventrata.com/en/articles/10601982-calendar-first-product-information.md): Discover the elements that make up the product card and where you can configure them.
- [How to Use the ShowUnitTypes Attribute](https://support.ventrata.com/en/articles/10602115-how-to-use-the-showunittypes-attribute.md): Customise the Calendar First checkout by moving the ticket selection to a later stage in the booking process.
- [How Ticket Tiers are Displayed in the Calendar First Feature](https://support.ventrata.com/en/articles/10825165-how-ticket-tiers-are-displayed-in-the-calendar-first-feature.md): Learn how ticket tiers are displayed in the Calendar First feature and how to ensure consistency.
- [How to Use Memberships on the Web Checkout](https://support.ventrata.com/en/articles/10383039-how-to-use-memberships-on-the-web-checkout.md): Membership products allow customers to enrol to access exclusive benefits in exchange for a fee.
- [Allow Memberships in Web Checkout](https://support.ventrata.com/en/articles/11330893-allow-memberships-in-web-checkout.md): Enable membership registration and redemption in the Web Checkout by allowing members to log in and use their benefits during booking.
- [Membership Verification Methods](https://support.ventrata.com/en/articles/11330936-membership-verification-methods.md): Control how members log in by setting allowed verification methods in your widget or button config.
- [How Membership Login is Stored](https://support.ventrata.com/en/articles/11390537-how-membership-login-is-stored.md): This guide explains how member login works via a cookie stored in the browser and how to check its value.
- [How to Automatically Log In Customers on the Web Checkout \(Headless Login\)](https://support.ventrata.com/en/articles/11093669-how-to-automatically-log-in-customers-on-the-web-checkout-headless-login.md): Automatically log in customers on the Web Checkout if they logged in on your website.
- [How to Automatically Log Out Customers from the Web Checkout \(Headless Logout\)](https://support.ventrata.com/en/articles/11823575-how-to-automatically-log-out-customers-from-the-web-checkout-headless-logout.md): Log customers out of the Web Checkout when they log out of your website using a simple code snippet.
- [How to Use Membership-Only Products](https://support.ventrata.com/en/articles/12913371-how-to-use-membership-only-products.md): Set up products that only members can book.
- [How to Set up GTM and GA4](https://support.ventrata.com/en/articles/10299990-how-to-set-up-gtm-and-ga4.md): Configure Google Tag Manager \(GTM\) and Google Analytics 4 \(GA4\) to track Ventrata's checkout events.
- [Tracking Manual](https://support.ventrata.com/en/articles/9550944-tracking-manual.md): This article outlines the process of setting up event tracking via Google Tag Manager \(GTM\) into Google Analytics 4 \(GA4\).
- [CMP Integration Guide for Ventrata Checkout Widget](https://support.ventrata.com/en/articles/11960128-cmp-integration-guide-for-ventrata-checkout-widget.md): This guide will help you implement a Consent Management Platform \(CMP\) with the Ventrata Checkout Widget...
- [How to Set Up and Use UTM Parameters](https://support.ventrata.com/en/articles/12065743-how-to-set-up-and-use-utm-parameters.md): Learn how to capture and use UTM parameters in GTM and GA4 to measure campaign-driven bookings in Ventrata.
- [Introduction to Segment](https://support.ventrata.com/en/articles/9712929-introduction-to-segment.md): Segment is a Customer Data Platform \(CDP\), which simplifies collecting and using data from your web checkout users.
- [How to Integrate Segment](https://support.ventrata.com/en/articles/9713009-how-to-integrate-segment.md): Follow these steps to easily integrate Segment with your checkout.
- [Segment Example Destination: GA4](https://support.ventrata.com/en/articles/9714016-segment-example-destination-ga4.md): Explore the capabilities of Segment integrated with Google Analytics 4 \(GA4\) in this practical example.
- [Events Sent to Segment](https://support.ventrata.com/en/articles/9714743-events-sent-to-segment.md): Events sent to Segment allow you to analyse and understand user actions in detail.
- [Ventrata Product Analytics Dashboard & A/B Testing Platform](https://support.ventrata.com/en/articles/13038419-ventrata-product-analytics-dashboard-a-b-testing-platform.md): A complete analytics and A/B testing suite for your checkout—see user behaviour, test improvements, and grow conversions.
- [How to Run A/B Tests with Ventrata](https://support.ventrata.com/en/articles/13040290-how-to-run-a-b-tests-with-ventrata.md): Easily run controlled checkout experiments to identify which variations drive higher conversions and revenue.
- [How to Use the Product Analytics Dashboard](https://support.ventrata.com/en/articles/13040652-how-to-use-the-product-analytics-dashboard.md): Your complete checkout analytics hub: funnels, KPIs, user paths, real-time events, and long-term performance trends.
- [Pricing and Plans](https://support.ventrata.com/en/articles/13039122-pricing-and-plans.md): Start free, scale easily. Unlock full analytics, unlimited experiments, and expert support with the Pro plan.
- [How to Implement and Use the Manage My Booking \(MMB\) Portal](https://support.ventrata.com/en/articles/12255663-how-to-implement-and-use-the-manage-my-booking-mmb-portal.md): The Manage My Booking \(MMB\) portal gives customers a self-service way to manage their bookings
- [How to Reschedule Bookings in the MMB Portal](https://support.ventrata.com/en/articles/13097437-how-to-reschedule-bookings-in-the-mmb-portal.md): The Reschedule Flow allows customers to change the date and tour time of an active booking.
- [How to Pick a Date on an Open-Dated Booking in the MMB Portal](https://support.ventrata.com/en/articles/13097444-how-to-pick-a-date-on-an-open-dated-booking-in-the-mmb-portal.md): For open-date bookings, customers can be select a tour date and time after purchase.
- [How to Manage Multi-Date Bookings in the MMB Portal](https://support.ventrata.com/en/articles/13097462-how-to-manage-multi-date-bookings-in-the-mmb-portal.md): Multi-date packages allow customers to select a tour date and time for each include in the package. The time frame is defined by the 'Validity Days' setting.
- [How to Reschedule Multi-Date Packages \(Pass Type\) in the MMB Portal](https://support.ventrata.com/en/articles/13111895-how-to-reschedule-multi-date-packages-pass-type-in-the-mmb-portal.md): The Reschedule Flow allows customer to change the date and tour time of multi-date of active passes.
- [How to Reschedule Multi-Date Packages \(Non-Pass Type\) in the MMB Portal](https://support.ventrata.com/en/articles/13632717-how-to-reschedule-multi-date-packages-non-pass-type-in-the-mmb-portal.md): The Reschedule Flow allows customer to change the date and tour time at the package level
- [How to Cancel Bookings in the MMB Portal](https://support.ventrata.com/en/articles/13097468-how-to-cancel-bookings-in-the-mmb-portal.md): Customers can cancel bookings that have not been redeemed yet, are not past the tour date or time and are within the cancellation notice or cutoff period.
- [How to Pay Unpaid Balance in the MMB Portal](https://support.ventrata.com/en/articles/13097477-how-to-pay-unpaid-balance-in-the-mmb-portal.md): The Pay Unpaid Balance flow allows customers to settle any outstanding payment.
- [How to Redeem Reseller Vouchers in the MMB Portal](https://support.ventrata.com/en/articles/15201207-how-to-redeem-reseller-vouchers-in-the-mmb-portal.md): The Redeem Reseller Voucher Flow allows customers to select a date and tour time for their voucher.
- [How to Sign Waivers in the MMB Portal](https://support.ventrata.com/en/articles/15654544-how-to-sign-waivers-in-the-mmb-portal.md): Allow customer to review and sign required waivers before their tour using the self-service Manage My Booking \(MMB\) Portal.
- [Manage My Booking - Payment Redirects](https://support.ventrata.com/en/articles/13097534-manage-my-booking-payment-redirects.md): Learn why payment redirects are necessary and how they work.
- [How to Use the Manage My Membership \(MMM\) Portal](https://support.ventrata.com/en/articles/14685445-how-to-use-the-manage-my-membership-mmm-portal.md): The Manage My Membership \(MMM\) portal is an extension of the MMB portal that allows customers to manage their membership bookings.
- [How to Renew Memberships in the MMM Portal](https://support.ventrata.com/en/articles/14687593-how-to-renew-memberships-in-the-mmm-portal.md): The Membership renewal flow allows customers to extend the validity of their active memberships.
- [How to Use Auto-Renew Memberships in the MMM Portal](https://support.ventrata.com/en/articles/14699019-how-to-use-auto-renew-memberships-in-the-mmm-portal.md): Automatically renew memberships at the full price the day after expiry if there is a card on file for the booking.
- [How to Integrate Google reCAPTCHA Enterprise](https://support.ventrata.com/en/articles/10110300-how-to-integrate-google-recaptcha-enterprise.md): Custom Checkout integration guide
- [Error: The ProductID was missing or invalid](https://support.ventrata.com/en/articles/9556438-error-the-productid-was-missing-or-invalid.md): Find out what this generic error can mean and what caused it.
- [Multi-Date Package: Validation Failed - date is before product start date](https://support.ventrata.com/en/articles/9556910-multi-date-package-validation-failed-date-is-before-product-start-date.md)
- [Validation Failed: Bookings \[0\] pickup can't be blank](https://support.ventrata.com/en/articles/9556532-validation-failed-bookings-0-pickup-can-t-be-blank.md)
- [Error: Couldn't find Pickup with 'id'](https://support.ventrata.com/en/articles/10155049-error-couldn-t-find-pickup-with-id.md)
- [Uncaught \(in promise\) TypeError: Cannot read properties of null \(reading 'balance'\)](https://support.ventrata.com/en/articles/10717664-uncaught-in-promise-typeerror-cannot-read-properties-of-null-reading-balance.md)
- [Error: Field availabilityID is required](https://support.ventrata.com/en/articles/12632437-error-field-availabilityid-is-required.md)
- [Adyen Payment Gate Failure](https://support.ventrata.com/en/articles/9556498-adyen-payment-gate-failure.md)
- [Adyen: Card Transactions Blocked on Web Checkout](https://support.ventrata.com/en/articles/15374575-adyen-card-transactions-blocked-on-web-checkout.md)
- [VivaWallet - Wordpress Error: Redirect to the Wrong Page](https://support.ventrata.com/en/articles/9556519-vivawallet-wordpress-error-redirect-to-the-wrong-page.md): If you are using VivaWallet in combination with Wordpress, after completing an order, you may be redirected to the 404 page or similar.
- [VivaWallet Payment Gateway Issues](https://support.ventrata.com/en/articles/9553256-vivawallet-payment-gateway-issues.md)
- [VivaWallet Error: Acces Denied](https://support.ventrata.com/en/articles/9556863-vivawallet-error-acces-denied.md)
- [VivaWallet Error: Order with code 0 not found](https://support.ventrata.com/en/articles/9556866-vivawallet-error-order-with-code-0-not-found.md)
- [VivaWallet Error: Person does not Support Currency in "TEST ENV"](https://support.ventrata.com/en/articles/9556823-vivawallet-error-person-does-not-support-currency-in-test-env.md)
- [VivaWallet Error: Transaction Details: Your Payment was Successful](https://support.ventrata.com/en/articles/9556853-vivawallet-error-transaction-details-your-payment-was-successful.md)
- [VivaWallet: Missing Payment Confirmation](https://support.ventrata.com/en/articles/9673784-vivawallet-missing-payment-confirmation.md): Mitigate the impact of payment timeouts by implementing a simple webhook from your VivaWallet merchant account.
- [VivaWallet Error: Validation Failed: Test can't be blank](https://support.ventrata.com/en/articles/11059266-vivawallet-error-validation-failed-test-can-t-be-blank.md)
- [VivaWallet: 404 error upon redirect to Success page](https://support.ventrata.com/en/articles/11064920-vivawallet-404-error-upon-redirect-to-success-page.md)
- [Why isn’t my product description showing in embedded mode?](https://support.ventrata.com/en/articles/10032683-why-isn-t-my-product-description-showing-in-embedded-mode.md)
- [Is it possible to use the widget in both pop-up and embedded modes at the same time?](https://support.ventrata.com/en/articles/10039756-is-it-possible-to-use-the-widget-in-both-pop-up-and-embedded-modes-at-the-same-time.md)
- [Is it possible to have multiple web checkouts on the same page?](https://support.ventrata.com/en/articles/10040034-is-it-possible-to-have-multiple-web-checkouts-on-the-same-page.md)
- [How is the ‘From' price on the checkout widget calculated?](https://support.ventrata.com/en/articles/10040327-how-is-the-from-price-on-the-checkout-widget-calculated.md)
- [When and how often are order recovery emails sent?](https://support.ventrata.com/en/articles/10095671-when-and-how-often-are-order-recovery-emails-sent.md)
- [Where are HTML tags supported?](https://support.ventrata.com/en/articles/9556878-where-are-html-tags-supported.md)
- [How can I change the product order in the checkout?](https://support.ventrata.com/en/articles/10131170-how-can-i-change-the-product-order-in-the-checkout.md)
- [What contact fields does checkout support?](https://support.ventrata.com/en/articles/10226602-what-contact-fields-does-checkout-support.md)
- [Can I implement the checkout widget without exposing the API key in the DOM?](https://support.ventrata.com/en/articles/10378741-can-i-implement-the-checkout-widget-without-exposing-the-api-key-in-the-dom.md)
- [Which web checkout was used for a booking?](https://support.ventrata.com/en/articles/10507795-which-web-checkout-was-used-for-a-booking.md)
- [How can I limit the number of displayed products in the web checkout?](https://support.ventrata.com/en/articles/10806010-how-can-i-limit-the-number-of-displayed-products-in-the-web-checkout.md)
- [Why is a booking made using the New CMS assigned the Concierge source?](https://support.ventrata.com/en/articles/11027068-why-is-a-booking-made-using-the-new-cms-assigned-the-concierge-source.md)

### Connectivity

- [GetYourGuide Reseller Connection](https://support.ventrata.com/en/articles/9526754-getyourguide-reseller-connection.md): How to connect your product listings on GetYourGuide to Ventrata to sync availability, pricing, bookings & more
- [Viator Reseller Connection](https://support.ventrata.com/en/articles/9527434-viator-reseller-connection.md): How to connect your product listings on Viator to Ventrata to sync availability, pricing, bookings & more.
- [Go City Reseller Connection](https://support.ventrata.com/en/articles/9527480-go-city-reseller-connection.md): How to enable Go City pass scanning & validation in Ventrata
- [CityPASS Reseller Connection](https://support.ventrata.com/en/articles/9527489-citypass-reseller-connection.md)
- [Headout Reseller Connection](https://support.ventrata.com/en/articles/9527494-headout-reseller-connection.md): How to connect your product listings on Headout to Ventrata to sync availability, pricing, bookings, promotions & more.
- [Sightseeing Pass Reseller Connection](https://support.ventrata.com/en/articles/9527500-sightseeing-pass-reseller-connection.md)
- [Civitatis Reseller Connection](https://support.ventrata.com/en/articles/9527499-civitatis-reseller-connection.md): How to connect your product listings on Civitatis to Ventrata to sync availability, pricing, bookings & more.
- [Klook Reseller Connection](https://support.ventrata.com/en/articles/9527504-klook-reseller-connection.md): How to connect your product listings on Klook to Ventrata to sync availability, pricing, bookings & more.
- [Expedia Reseller Connection](https://support.ventrata.com/en/articles/9527507-expedia-reseller-connection.md)
- [Tiqets Reseller Connection](https://support.ventrata.com/en/articles/9527509-tiqets-reseller-connection.md): How to connect your Tiqets product listings to Ventrata products to sync availability, pricing, bookings & more
- [City Sightseeing Worldwide Reseller Connection](https://support.ventrata.com/en/articles/9527515-city-sightseeing-worldwide-reseller-connection.md)
- [Musement Reseller Connection](https://support.ventrata.com/en/articles/9527516-musement-reseller-connection.md): How to connect your product listings on Musement to Ventrata to sync availability, pricing, bookings & more.
- [Groupon Reseller Connection](https://support.ventrata.com/en/articles/9527517-groupon-reseller-connection.md): How to connect your Groupon deals to Ventrata products to sync availability, pricing, bookings & more
- [Project Expedition Reseller Connection](https://support.ventrata.com/en/articles/9527519-project-expedition-reseller-connection.md): How to connect your product listings on Project Expedition to Ventrata to sync availability, pricing, bookings & more.
- [KKday Reseller Connection](https://support.ventrata.com/en/articles/9527544-kkday-reseller-connection.md): How to connect your product listings on KKday to Ventrata to sync availability, pricing, bookings & more.
- [WAUG Reseller Connection](https://support.ventrata.com/en/articles/9527595-waug-reseller-connection.md): How to connect your product listings on WAUG to Ventrata to sync availability, pricing, bookings & more.
- [Rotterdampas Reseller Connection](https://support.ventrata.com/en/articles/9527593-rotterdampas-reseller-connection.md)
- [TourPass Reseller Connection](https://support.ventrata.com/en/articles/9527589-tourpass-reseller-connection.md)
- [Wannar Reseller Connection](https://support.ventrata.com/en/articles/9527588-wannar-reseller-connection.md): How to connect your product listings on Wannar to Ventrata to sync availability, pricing, bookings & more.
- [Flight Centre Reseller Connection](https://support.ventrata.com/en/articles/9527586-flight-centre-reseller-connection.md): How to connect your product listings on Flight Centre to Ventrata to sync availability, pricing, bookings & more.
- [Golden Tours Reseller Connection](https://support.ventrata.com/en/articles/9527585-golden-tours-reseller-connection.md)
- [OMNIA Card Reseller Connection](https://support.ventrata.com/en/articles/9527581-omnia-card-reseller-connection.md)
- [Hop On Hop Off Plus Reseller Connection](https://support.ventrata.com/en/articles/9527578-hop-on-hop-off-plus-reseller-connection.md)
- [Big Bus Tours Reseller Connection](https://support.ventrata.com/en/articles/9527577-big-bus-tours-reseller-connection.md)
- [AttractionTickets.com Reseller Connection](https://support.ventrata.com/en/articles/9527574-attractiontickets-com-reseller-connection.md)
- [Baja Bikes Reseller Connection](https://support.ventrata.com/en/articles/9527570-baja-bikes-reseller-connection.md)
- [Sightseeingo Reseller Connection](https://support.ventrata.com/en/articles/9527569-sightseeingo-reseller-connection.md)
- [Trip.com Reseller Connection](https://support.ventrata.com/en/articles/9527567-trip-com-reseller-connection.md): How to connect your product listings on Trip.com to Ventrata to sync availability, pricing, bookings & more.
- [BeMyGuest Reseller Connection](https://support.ventrata.com/en/articles/9527560-bemyguest-reseller-connection.md)
- [Isango Reseller Connection](https://support.ventrata.com/en/articles/9527559-isango-reseller-connection.md)
- [Come To Paris Reseller Connection](https://support.ventrata.com/en/articles/9527628-come-to-paris-reseller-connection.md)
- [Tripster Reseller Connection](https://support.ventrata.com/en/articles/9527626-tripster-reseller-connection.md)
- [City Experiences Reseller Connection](https://support.ventrata.com/en/articles/9527625-city-experiences-reseller-connection.md)
- [FunEx Reseller Connection](https://support.ventrata.com/en/articles/9527624-funex-reseller-connection.md)
- [iVenture Card Reseller Connection](https://support.ventrata.com/en/articles/9527620-iventure-card-reseller-connection.md)
- [City Sightseeing Italy Reseller Connection](https://support.ventrata.com/en/articles/9527618-city-sightseeing-italy-reseller-connection.md)
- [De Paseo Experience Reseller Connection](https://support.ventrata.com/en/articles/9527617-de-paseo-experience-reseller-connection.md)
- [Evan Evans Reseller Connection](https://support.ventrata.com/en/articles/9527616-evan-evans-reseller-connection.md)
- [Parigi.it Reseller Connection](https://support.ventrata.com/en/articles/9527612-parigi-it-reseller-connection.md)
- [Gray Line Worldwide Reseller Connection](https://support.ventrata.com/en/articles/9527611-gray-line-worldwide-reseller-connection.md)
- [London City Bus Tours Reseller Connection](https://support.ventrata.com/en/articles/9527610-london-city-bus-tours-reseller-connection.md)
- [Attraction World Group Reseller Connection](https://support.ventrata.com/en/articles/9527609-attraction-world-group-reseller-connection.md)
- [Paris je t'aime - OTCP Reseller Connection](https://support.ventrata.com/en/articles/9527608-paris-je-t-aime-otcp-reseller-connection.md)
- [Bilet.com Reseller Connection](https://support.ventrata.com/en/articles/9527605-bilet-com-reseller-connection.md)
- [Veltra Reseller Connection](https://support.ventrata.com/en/articles/9527603-veltra-reseller-connection.md)
- [TXGB Reseller Connection](https://support.ventrata.com/en/articles/9527601-txgb-reseller-connection.md)
- [Lovetovisit Reseller Connection](https://support.ventrata.com/en/articles/9527600-lovetovisit-reseller-connection.md)
- [Day Out With The Kids Reseller Connection](https://support.ventrata.com/en/articles/9527926-day-out-with-the-kids-reseller-connection.md): How to connect your product listings on DOWTK to Ventrata to sync availability, pricing, bookings & more
- [Turbopass Reseller Connection](https://support.ventrata.com/en/articles/9527924-turbopass-reseller-connection.md)
- [TripShock Reseller Connection](https://support.ventrata.com/en/articles/9527906-tripshock-reseller-connection.md)
- [OTIPASS Reseller Connection](https://support.ventrata.com/en/articles/9527904-otipass-reseller-connection.md)
- [GET LOCAL Reseller Connection](https://support.ventrata.com/en/articles/9527900-get-local-reseller-connection.md)
- [VenueApp Reseller Connection](https://support.ventrata.com/en/articles/9527897-venueapp-reseller-connection.md)
- [Undercover Tourist Reseller Connection](https://support.ventrata.com/en/articles/9527894-undercover-tourist-reseller-connection.md)
- [Planaday Reseller Connection](https://support.ventrata.com/en/articles/9527892-planaday-reseller-connection.md)
- [TripXOXO Reseller Connection](https://support.ventrata.com/en/articles/9527889-tripxoxo-reseller-connection.md)
- [AlliedTPro Reseller Connection](https://support.ventrata.com/en/articles/9527886-alliedtpro-reseller-connection.md)
- [Brussels Card - Visit Brussels Reseller Connection](https://support.ventrata.com/en/articles/9527882-brussels-card-visit-brussels-reseller-connection.md)
- [Stadtrundfahrt.com Reseller Connection](https://support.ventrata.com/en/articles/9527673-stadtrundfahrt-com-reseller-connection.md)
- [TourDesk Reseller Connection](https://support.ventrata.com/en/articles/9527672-tourdesk-reseller-connection.md)
- [Ocio Business Reseller Connection](https://support.ventrata.com/en/articles/9527669-ocio-business-reseller-connection.md)
- [Travelcoup Experiences Reseller Connection](https://support.ventrata.com/en/articles/9527667-travelcoup-experiences-reseller-connection.md)
- [Hospitality Line Reseller Connection](https://support.ventrata.com/en/articles/9527662-hospitality-line-reseller-connection.md)
- [International Welcome Group Reseller Connection](https://support.ventrata.com/en/articles/9527657-international-welcome-group-reseller-connection.md)
- [Funbooker Reseller Connection](https://support.ventrata.com/en/articles/9527656-funbooker-reseller-connection.md)
- [See Tickets Reseller Connection](https://support.ventrata.com/en/articles/9527655-see-tickets-reseller-connection.md)
- [Rewind Reseller Connection](https://support.ventrata.com/en/articles/9527653-rewind-reseller-connection.md)
- [Chillout London Reseller Connection](https://support.ventrata.com/en/articles/9531205-chillout-london-reseller-connection.md)
- [Virgin Experience Gifts \(USA\) Reseller Connection](https://support.ventrata.com/en/articles/9531384-virgin-experience-gifts-usa-reseller-connection.md): How to connect your listings on Virgin Experience Gifts \(USA\) to Ventrata
- [Batch Reseller Connection](https://support.ventrata.com/en/articles/9531383-batch-reseller-connection.md)
- [AmericanTours International Reseller Connection](https://support.ventrata.com/en/articles/9531381-americantours-international-reseller-connection.md)
- [Smartvisit Reseller Connection](https://support.ventrata.com/en/articles/9531372-smartvisit-reseller-connection.md)
- [Open Pass Reseller Connection](https://support.ventrata.com/en/articles/9531371-open-pass-reseller-connection.md)
- [Tuexperiencia Reseller Connection](https://support.ventrata.com/en/articles/9531369-tuexperiencia-reseller-connection.md)
- [Intersolve Reseller Connection](https://support.ventrata.com/en/articles/9531366-intersolve-reseller-connection.md)
- [Redeam Reseller Connection](https://support.ventrata.com/en/articles/9531365-redeam-reseller-connection.md)
- [Rezometry Reseller Connection](https://support.ventrata.com/en/articles/9531362-rezometry-reseller-connection.md)
- [Globick Reseller Connection](https://support.ventrata.com/en/articles/9531360-globick-reseller-connection.md)
- [Priohub Reseller Connection](https://support.ventrata.com/en/articles/9531359-priohub-reseller-connection.md)
- [Prioticket Reseller Connection](https://support.ventrata.com/en/articles/9531358-prioticket-reseller-connection.md)
- [GlobalTix Reseller Connection](https://support.ventrata.com/en/articles/9531357-globaltix-reseller-connection.md)
- [TourBiz Reseller Connection](https://support.ventrata.com/en/articles/9531354-tourbiz-reseller-connection.md)
- [ResPax Livn Reseller Connection](https://support.ventrata.com/en/articles/9531352-respax-livn-reseller-connection.md)
- [Rezdy Reseller Connection](https://support.ventrata.com/en/articles/9531350-rezdy-reseller-connection.md)
- [Palisis TourCMS Reseller Connection](https://support.ventrata.com/en/articles/9531347-palisis-tourcms-reseller-connection.md)
- [Anchor Reseller Connection](https://support.ventrata.com/en/articles/9531346-anchor-reseller-connection.md)
- [Ventrata Reseller Connection](https://support.ventrata.com/en/articles/9531343-ventrata-reseller-connection.md)
- [I Need Tours Reseller Connection](https://support.ventrata.com/en/articles/9531341-i-need-tours-reseller-connection.md)
- [Visit London - London & Partners Reseller Connection](https://support.ventrata.com/en/articles/9531340-visit-london-london-partners-reseller-connection.md)
- [Tourism Group International Reseller Connection](https://support.ventrata.com/en/articles/9531338-tourism-group-international-reseller-connection.md)
- [BigEasy.com Reseller Connection](https://support.ventrata.com/en/articles/9531337-bigeasy-com-reseller-connection.md)
- [V3 Leisure Reseller Connection](https://support.ventrata.com/en/articles/9531330-v3-leisure-reseller-connection.md)
- [France Tourisme Reseller Connection](https://support.ventrata.com/en/articles/9531324-france-tourisme-reseller-connection.md)
- [Paris en un Clic Reseller Connection](https://support.ventrata.com/en/articles/9531323-paris-en-un-clic-reseller-connection.md)
- [Mon Petit Paris - Europe Tourisme Reseller Connection](https://support.ventrata.com/en/articles/9531322-mon-petit-paris-europe-tourisme-reseller-connection.md)
- [Rue des Vignerons Reseller Connection](https://support.ventrata.com/en/articles/9531320-rue-des-vignerons-reseller-connection.md)
- [Mandarina Reseller Connection](https://support.ventrata.com/en/articles/9531318-mandarina-reseller-connection.md)
- [WeShare Reseller Connection](https://support.ventrata.com/en/articles/9531317-weshare-reseller-connection.md)
- [Entertainment Benefits Group Reseller Connection](https://support.ventrata.com/en/articles/9531315-entertainment-benefits-group-reseller-connection.md)
- [Tourism Exchange USA Reseller Connection](https://support.ventrata.com/en/articles/9531314-tourism-exchange-usa-reseller-connection.md)
- [TopView Reseller Connection](https://support.ventrata.com/en/articles/9531313-topview-reseller-connection.md)
- [Bike Rent NYC Reseller Connection](https://support.ventrata.com/en/articles/9531311-bike-rent-nyc-reseller-connection.md)
- [WeKnow Reseller Connection](https://support.ventrata.com/en/articles/9531309-weknow-reseller-connection.md)
- [National Park Express Reseller Connection](https://support.ventrata.com/en/articles/9531306-national-park-express-reseller-connection.md)
- [Spur Experiences Reseller Connection](https://support.ventrata.com/en/articles/9531305-spur-experiences-reseller-connection.md)
- [Yantra Reseller Connection](https://support.ventrata.com/en/articles/9531304-yantra-reseller-connection.md)
- [Meeting Point Reseller Connection](https://support.ventrata.com/en/articles/9531303-meeting-point-reseller-connection.md)
- [Ticmate Reseller Connection](https://support.ventrata.com/en/articles/9531302-ticmate-reseller-connection.md)
- [Visit Britain Shop Reseller Connection](https://support.ventrata.com/en/articles/9531300-visit-britain-shop-reseller-connection.md)
- [Tesco Clubcard Reseller Connection](https://support.ventrata.com/en/articles/9531298-tesco-clubcard-reseller-connection.md)
- [Sesame Unlimited Reseller Connection](https://support.ventrata.com/en/articles/9531296-sesame-unlimited-reseller-connection.md)
- [Hellotickets Reseller Connection](https://support.ventrata.com/en/articles/9531271-hellotickets-reseller-connection.md)
- [Ireland Wild Escapes Reseller Connection](https://support.ventrata.com/en/articles/9531268-ireland-wild-escapes-reseller-connection.md)
- [Travalco Reseller Connection](https://support.ventrata.com/en/articles/9531266-travalco-reseller-connection.md)
- [Guest Tickets Express - Davler Media Reseller Connection](https://support.ventrata.com/en/articles/9531264-guest-tickets-express-davler-media-reseller-connection.md)
- [Vox City Reseller Connection](https://support.ventrata.com/en/articles/9531262-vox-city-reseller-connection.md)
- [Spotlight.Vegas Reseller Connection](https://support.ventrata.com/en/articles/9531455-spotlight-vegas-reseller-connection.md): How to connect your Spotlight.Vegas products to Ventrata to sync product availability, pricing, & bookings
- [ItalyXP Reseller Connection](https://support.ventrata.com/en/articles/9531452-italyxp-reseller-connection.md)
- [Jonview Reseller Connection](https://support.ventrata.com/en/articles/9531442-jonview-reseller-connection.md)
- [Ceetiz Reseller Connection](https://support.ventrata.com/en/articles/9531440-ceetiz-reseller-connection.md): How to connect your Ceetiz listings to Ventrata products to sync availability, pricing, bookings & more
- [Vegas.com Reseller Connection](https://support.ventrata.com/en/articles/9531437-vegas-com-reseller-connection.md)
- [Joieful Reseller Connection](https://support.ventrata.com/en/articles/9531432-joieful-reseller-connection.md)
- [Berlin WelcomeCard by visitBerlin Reseller Connection](https://support.ventrata.com/en/articles/9531421-berlin-welcomecard-by-visitberlin-reseller-connection.md): How to enable Berlin WelcomeCard pass scanning & validation in Ventrata
- [City Airport Train Vienna Reseller Connection](https://support.ventrata.com/en/articles/9531418-city-airport-train-vienna-reseller-connection.md)
- [Kplus Reseller Connection](https://support.ventrata.com/en/articles/9531416-kplus-reseller-connection.md)
- [Parkbileti.com Reseller Connection](https://support.ventrata.com/en/articles/9531415-parkbileti-com-reseller-connection.md)
- [GL Tours Reseller Connection](https://support.ventrata.com/en/articles/9531412-gl-tours-reseller-connection.md)
- [Wowcher Reseller Connection](https://support.ventrata.com/en/articles/9531410-wowcher-reseller-connection.md)
- [Virgin Reseller Connection](https://support.ventrata.com/en/articles/9531399-virgin-reseller-connection.md)
- [Go Buses Reseller Connection](https://support.ventrata.com/en/articles/9531397-go-buses-reseller-connection.md)
- [Cuore Tours Reseller Connection](https://support.ventrata.com/en/articles/9531394-cuore-tours-reseller-connection.md)
- [Opera Romana Pellegrinaggi Reseller Connection](https://support.ventrata.com/en/articles/9531393-opera-romana-pellegrinaggi-reseller-connection.md)
- [TOMAS Reseller Connection](https://support.ventrata.com/en/articles/9531391-tomas-reseller-connection.md)
- [visitBerlin Reseller Connection](https://support.ventrata.com/en/articles/9531390-visitberlin-reseller-connection.md)
- [Virgin Experience Days UK Reseller Connection](https://support.ventrata.com/en/articles/9531387-virgin-experience-days-uk-reseller-connection.md)
- [Trusted Tours & Attractions Reseller Connection](https://support.ventrata.com/en/articles/9531617-trusted-tours-attractions-reseller-connection.md)
- [Airbnb Reseller Connection](https://support.ventrata.com/en/articles/9531742-airbnb-reseller-connection.md): How to connect your Airbnb Experiences listings to Ventrata
- [myCityCards.com Reseller Connection](https://support.ventrata.com/en/articles/9757877-mycitycards-com-reseller-connection.md)
- [Lost in London Reseller Connection](https://support.ventrata.com/en/articles/9757891-lost-in-london-reseller-connection.md)
- [Coast to Coast Experiences Reseller Connection](https://support.ventrata.com/en/articles/9757898-coast-to-coast-experiences-reseller-connection.md)
- [Le Centre d'Activités Mont-Tremblant Reseller Connection](https://support.ventrata.com/en/articles/9757912-le-centre-d-activites-mont-tremblant-reseller-connection.md)
- [Xplorie Reseller Connection](https://support.ventrata.com/en/articles/9757921-xplorie-reseller-connection.md): How to connect your Xplorie products to Ventrata products to sync availability, pricing, bookings & more
- [City Sightseeing New Orleans Reseller Connection](https://support.ventrata.com/en/articles/9757931-city-sightseeing-new-orleans-reseller-connection.md)
- [Zaui Reseller Connection](https://support.ventrata.com/en/articles/9757955-zaui-reseller-connection.md)
- [Historic Tours of America Reseller Connection](https://support.ventrata.com/en/articles/9757964-historic-tours-of-america-reseller-connection.md)
- [ExperienceFirst Reseller Connection](https://support.ventrata.com/en/articles/9757967-experiencefirst-reseller-connection.md)
- [Turicard Reseller Connection](https://support.ventrata.com/en/articles/9757979-turicard-reseller-connection.md)
- [Play Granada Reseller Connection](https://support.ventrata.com/en/articles/9757982-play-granada-reseller-connection.md)
- [CNewYork Reseller Connection](https://support.ventrata.com/en/articles/9757985-cnewyork-reseller-connection.md)
- [Coco Moola Reseller Connection](https://support.ventrata.com/en/articles/9757990-coco-moola-reseller-connection.md)
- [Activier Reseller Connection](https://support.ventrata.com/en/articles/9758006-activier-reseller-connection.md)
- [Tootbus Reseller Connection](https://support.ventrata.com/en/articles/9731797-tootbus-reseller-connection.md)
- [Local Experiences Reseller Connection](https://support.ventrata.com/en/articles/9776536-local-experiences-reseller-connection.md)
- [Picniq Reseller Connection](https://support.ventrata.com/en/articles/10289773-picniq-reseller-connection.md): How to connect your Picniq products to Ventrata to sync availability, pricing, bookings & more
- [RhomTrip Reseller Connection](https://support.ventrata.com/en/articles/10486277-rhomtrip-reseller-connection.md)
- [TBO.com Reseller Connection](https://support.ventrata.com/en/articles/10551573-tbo-com-reseller-connection.md): How to connect your TBO listings to Ventrata products to sync availability, pricing, bookings & more
- [Access Development Reseller Connection](https://support.ventrata.com/en/articles/10749122-access-development-reseller-connection.md): How to connect your Access Development listings to Ventrata to sync availability, pricing, bookings & more
- [VIT Travel Reseller Connection](https://support.ventrata.com/en/articles/10894578-vit-travel-reseller-connection.md): How to connect your VIT Travel products to Ventrata to sync availability, pricing, bookings & more
- [New Globus Reseller Connection](https://support.ventrata.com/en/articles/11028606-new-globus-reseller-connection.md): How to connect your New Globus product listings to Ventrata to sync availability, pricing, bookings & more
- [Ávoris Reseller Connection](https://support.ventrata.com/en/articles/11080380-avoris-reseller-connection.md): How to connect your product listings on Ávoris to Ventrata to sync availability, pricing, bookings & more.
- [Hotelbeds Reseller Connection](https://support.ventrata.com/en/articles/11622689-hotelbeds-reseller-connection.md): How to connect your Hotelbeds product listings to Ventrata to sync availability, pricing, bookings & more.
- [KLIKTIX Reseller Connection](https://support.ventrata.com/en/articles/14353915-kliktix-reseller-connection.md): How to connect to KLIKTIX and enable them to resell your products
- [Veltra Reseller Connection \(Globick\)](https://support.ventrata.com/en/articles/14678992-veltra-reseller-connection-globick.md)
- [Stromma Reseller Connection](https://support.ventrata.com/en/articles/14679051-stromma-reseller-connection.md)
- [The Tour Guy Reseller Connection](https://support.ventrata.com/en/articles/14679496-the-tour-guy-reseller-connection.md)
- [Giftory Reseller Connection](https://support.ventrata.com/en/articles/14679512-giftory-reseller-connection.md)
- [Letz BooQ Reseller Connection](https://support.ventrata.com/en/articles/14705437-letz-booq-reseller-connection.md): How to connect to Letz BooQ and enable them to resell your products
- [Frekuent Reseller Connection](https://support.ventrata.com/en/articles/16293954-frekuent-reseller-connection.md): How to set up and manage the API connection to enable Frekuent to access and resell your Ventrata products.
- [AC Group Reseller Connection](https://support.ventrata.com/en/articles/16389889-ac-group-reseller-connection.md): How to connect with AC Group to enable them to resell your Ventrata products via Tourplan
- [Abbey Group Reseller Connection](https://support.ventrata.com/en/articles/16389893-abbey-group-reseller-connection.md): How to connect with Abbey Group to enable them to resell your Ventrata products via Tourplan
- [Tourplan Reseller Connection](https://support.ventrata.com/en/articles/16389815-tourplan-reseller-connection.md): How to connect with resellers using Tourplan as their system
- [Ventrata Operator Connection](https://support.ventrata.com/en/articles/9532119-ventrata-operator-connection.md)
- [FareHarbor Operator Connection](https://support.ventrata.com/en/articles/9532120-fareharbor-operator-connection.md): How to connect your products in Ventrata to operator using FareHarbor booking system to resell their products
- [Galaxy Connect - Gateway Ticketing Operator Connection](https://support.ventrata.com/en/articles/9532121-galaxy-connect-gateway-ticketing-operator-connection.md)
- [Anchor Operator Connection](https://support.ventrata.com/en/articles/9532124-anchor-operator-connection.md): How to connect your products in Ventrata to operator using Anchor ticketing system to resell their products
- [Peek Pro Operator Connection](https://support.ventrata.com/en/articles/9532125-peek-pro-operator-connection.md)
- [Reservotron Operator Connection](https://support.ventrata.com/en/articles/9532126-reservotron-operator-connection.md): How to connect your products in Ventrata to operator using Reservotron booking system to resell their products
- [Zaui Operator Connection](https://support.ventrata.com/en/articles/9532127-zaui-operator-connection.md): How to connect your products in Ventrata to operator using Zaui booking system to resell their products
- [Merlin Entertainments Operator Connection](https://support.ventrata.com/en/articles/9532128-merlin-entertainments-operator-connection.md)
- [Palisis TourCMS Operator Connection](https://support.ventrata.com/en/articles/9532130-palisis-tourcms-operator-connection.md): How to connect your products in Ventrata to operator using Palisis TourCMS system and to resell their products
- [Blue Sky Booking Operator Connection](https://support.ventrata.com/en/articles/9532132-blue-sky-booking-operator-connection.md)
- [Hellenic Heritage - Tap.gr Operator Connection](https://support.ventrata.com/en/articles/9532133-hellenic-heritage-tap-gr-operator-connection.md)
- [Ingresso Operator Connection](https://support.ventrata.com/en/articles/9532135-ingresso-operator-connection.md)
- [Island Queen Cruises & Tours Operator Connection](https://support.ventrata.com/en/articles/9532138-island-queen-cruises-tours-operator-connection.md)
- [Rezometry Operator Connection](https://support.ventrata.com/en/articles/9532139-rezometry-operator-connection.md)
- [SECUTIX Operator Connection](https://support.ventrata.com/en/articles/9532143-secutix-operator-connection.md)
- [CityPASS Operator Connection](https://support.ventrata.com/en/articles/9532144-citypass-operator-connection.md)
- [Flow Communications Operator Connection](https://support.ventrata.com/en/articles/9532145-flow-communications-operator-connection.md)
- [Opera Romana Pellegrinaggi Operator Connection](https://support.ventrata.com/en/articles/9532147-opera-romana-pellegrinaggi-operator-connection.md)
- [Viator Operator Connection](https://support.ventrata.com/en/articles/9532151-viator-operator-connection.md)
- [Expian Operator Connection](https://support.ventrata.com/en/articles/9532152-expian-operator-connection.md): How to connect your products in Ventrata to operator using Expian ticketing system to resell their products
- [Go City Operator Connection](https://support.ventrata.com/en/articles/9532153-go-city-operator-connection.md): How to connect your products in Ventrata to Go City to resell their passes
- [ExperienceBank Operator Connection](https://support.ventrata.com/en/articles/9532155-experiencebank-operator-connection.md): How to connect your products in Ventrata to operator using ExperienceBank ticketing system to resell their products
- [Vivaticket BOS Operator Connection](https://support.ventrata.com/en/articles/9532157-vivaticket-bos-operator-connection.md)
- [Vivaticket GTS Operator Connection](https://support.ventrata.com/en/articles/9532158-vivaticket-gts-operator-connection.md)
- [Enviso - GANTNER Ticketing Operator Connection](https://support.ventrata.com/en/articles/9532159-enviso-gantner-ticketing-operator-connection.md)
- [Heathrow Express Operator Connection](https://support.ventrata.com/en/articles/9532163-heathrow-express-operator-connection.md)
- [AEG Europe Operator Connection](https://support.ventrata.com/en/articles/9532164-aeg-europe-operator-connection.md)
- [RocketRez Operator Connection](https://support.ventrata.com/en/articles/9532167-rocketrez-operator-connection.md): How to connect your products in Ventrata to operator using RocketRez ticketing system to resell their products
- [iVenture Card \(powered by Smartvisit\) Operator Connection](https://support.ventrata.com/en/articles/9532168-iventure-card-powered-by-smartvisit-operator-connection.md): How to connect your products in Ventrata to the iVenture Card to resell their passes.
- [ROLLER Operator Connection](https://support.ventrata.com/en/articles/9532169-roller-operator-connection.md)
- [Parques de Sintra Operator Connection](https://support.ventrata.com/en/articles/9532172-parques-de-sintra-operator-connection.md)
- [Bókun Operator Connection](https://support.ventrata.com/en/articles/9532175-bokun-operator-connection.md)
- [Xola Operator Connection](https://support.ventrata.com/en/articles/9532178-xola-operator-connection.md): How to connect your products in Ventrata to operator using Xola booking system to resell their products
- [Universal SmartOrder Operator Connection](https://support.ventrata.com/en/articles/9532180-universal-smartorder-operator-connection.md): How to connect your products in Ventrata to Universal Parks' SmartOrder system to resell their products
- [Tour America NYC Operator Connection](https://support.ventrata.com/en/articles/9758039-tour-america-nyc-operator-connection.md)
- [PHCOM Operator Connection](https://support.ventrata.com/en/articles/9758045-phcom-operator-connection.md)
- [Pluralo Operator Connection](https://support.ventrata.com/en/articles/9758049-pluralo-operator-connection.md)
- [Zenchef Operator Connection](https://support.ventrata.com/en/articles/9886482-zenchef-operator-connection.md): How to connect your products in Ventrata to operator using Zenchef restaurant management software to resell their products
- [Bókun Operator Connection](https://support.ventrata.com/en/articles/12856496-bokun-operator-connection.md): How to connect your products in Ventrata to operator using the Bókun booking system to resell their products
- [Pax365 Operator Backend](https://support.ventrata.com/en/articles/14431393-pax365-operator-backend.md): How to connect your products in Ventrata to operator using the Pax365 system in order to resell their products
- [Clorian Operator Connection](https://support.ventrata.com/en/articles/15422066-clorian-operator-connection.md): Learn how to connect to Clorian and resell operator products through Ventrata.
- [Onebox Operator Connection](https://support.ventrata.com/en/articles/15423015-onebox-operator-connection.md): Learn how to connect to Onebox and resell operator products through Ventrata.
- [Google Things to do Connection](https://support.ventrata.com/en/articles/9764073-google-things-to-do-connection.md)
- [GetYourGuide Ticketing Connection](https://support.ventrata.com/en/articles/9764080-getyourguide-ticketing-connection.md)
- [TourConnect Connection](https://support.ventrata.com/en/articles/9764083-tourconnect-connection.md)
- [PicThrive Connection](https://support.ventrata.com/en/articles/9764088-picthrive-connection.md)
- [Uptop Connection](https://support.ventrata.com/en/articles/9764098-uptop-connection.md)
- [EZWaiver Plus Connection](https://support.ventrata.com/en/articles/9764102-ezwaiver-plus-connection.md)
- [TourOpp Go Connection](https://support.ventrata.com/en/articles/9764107-touropp-go-connection.md)
- [TOMIS Connection](https://support.ventrata.com/en/articles/9764114-tomis-connection.md)
- [TourOptima Connection](https://support.ventrata.com/en/articles/9764123-touroptima-connection.md): How to connect TourOptima communications platform with your Ventrata dashboard
- [Holibob Connection](https://support.ventrata.com/en/articles/9764111-holibob-connection.md)
- [Travellink - TLM China Connection](https://support.ventrata.com/en/articles/9764130-travellink-tlm-china-connection.md)
- [Mission Communications Connection](https://support.ventrata.com/en/articles/9764138-mission-communications-connection.md)
- [IWAVES Connection](https://support.ventrata.com/en/articles/9764167-iwaves-connection.md)
- [Digital Travel Technology](https://support.ventrata.com/en/articles/9764174-digital-travel-technology.md)
- [Chaoly Connection](https://support.ventrata.com/en/articles/9764180-chaoly-connection.md)
- [Satisfi Labs Connection](https://support.ventrata.com/en/articles/9764183-satisfi-labs-connection.md): How to connect the Satisfi Labs conversational experience platform with your Ventrata dashboard
- [Magpie Connection](https://support.ventrata.com/en/articles/9764187-magpie-connection.md)
- [Digonex Connection](https://support.ventrata.com/en/articles/9764192-digonex-connection.md): How to connect Digonex to Ventrata for access to product and bookings data and to sync pricing
- [Flourish Connection](https://support.ventrata.com/en/articles/9764196-flourish-connection.md)
- [MoEngage Connection](https://support.ventrata.com/en/articles/9764200-moengage-connection.md)
- [SpotDev Connection](https://support.ventrata.com/en/articles/9764203-spotdev-connection.md)
- [Trengo Connection](https://support.ventrata.com/en/articles/11599315-trengo-connection.md): How to connect to view Ventrata bookings data in Trengo
- [Fynza Connection](https://support.ventrata.com/en/articles/15134624-fynza-connection.md): Connecting Fynza to Ventrata over API for read-only access to products and bookings data.
- [Protect Group Connection](https://support.ventrata.com/en/articles/15870987-protect-group-connection.md): How to configure Protect Group's "Refund Protect" extra and connection.
- [Tego Group Connection](https://support.ventrata.com/en/articles/15878211-tego-group-connection.md): How to configure Tego Group's "Refund Shield" extra and connection
- [VIVI Connection](https://support.ventrata.com/en/articles/16056004-vivi-connection.md): Connecting VIVI to Ventrata to access and manage your bookings
- [Integrating GetYourGuide Affiliate Activity Widget into Ventrata Checkout](https://support.ventrata.com/en/articles/11100406-integrating-getyourguide-affiliate-activity-widget-into-ventrata-checkout.md): How to Integrate the GetYourGuide Affiliate Activity Widget into Your Ventrata Web Checkout “Thank You” Page

### Ventrata Terminal App

- [Ventrata Terminal App Overview](https://support.ventrata.com/en/articles/9545671-ventrata-terminal-app-overview.md): Transform your terminal device into an all-in-one solution, seamlessly complementing your operations.
- [How to Activate a Device in Terminal Mode](https://support.ventrata.com/en/articles/9526275-how-to-activate-a-device-in-terminal-mode.md): The Ventrata app enables you to sell and collect tickets for your products on select hardware devices.
- [How to Activate Terminal in Kiosk Mode](https://support.ventrata.com/en/articles/9595828-how-to-activate-terminal-in-kiosk-mode.md): Kiosk mode is a self-service solution that eliminates the need for staff assistance.
- [How to Start a Shift](https://support.ventrata.com/en/articles/9526331-how-to-start-a-shift.md): Start using the Ventrata terminal app in a few easy steps.
- [How to Use Terminal in Command Mode](https://support.ventrata.com/en/articles/9720638-how-to-use-terminal-in-command-mode.md): Command mode is allows users to complete bookings on one device and process payments on a separate device.
- [How to Activate a Device in Scan Only Mode](https://support.ventrata.com/en/articles/9721718-how-to-activate-a-device-in-scan-only-mode.md): Validate tickets with handheld devices or connected turnstile solutions, adding extra security checks for a seamless customer experience.
- [How to Activate Offline Payments for Adyen Terminals](https://support.ventrata.com/en/articles/13384674-how-to-activate-offline-payments-for-adyen-terminals.md)
- [How to Use Quick Sale](https://support.ventrata.com/en/articles/9521620-how-to-use-quick-sale.md): Quick Sale is designed to enable you to sell products in just a few straightforward steps.
- [How to Make a New Booking Using the Terminal App](https://support.ventrata.com/en/articles/9545708-how-to-make-a-new-booking-using-the-terminal-app.md): The New Booking flow allows you to make one or multiple orders at once and tailor them to your customers needs.
- [How to Use Direct Reseller Sale](https://support.ventrata.com/en/articles/9543886-how-to-use-direct-reseller-sale.md): A Direct Reseller Sale is made for the reseller, who earns a percentage from selling your products.
- [How to Redeem a Reseller Voucher](https://support.ventrata.com/en/articles/9546294-how-to-redeem-a-reseller-voucher.md): Use the Reseller Voucher flow to allow customers claim vouchers provided by a reseller with you.
- [How to Use the Hotel Deposit Flow](https://support.ventrata.com/en/articles/9546957-how-to-use-the-hotel-deposit-flow.md): A Hotel Deposit is paid by the customer to a reseller at a hotel. The rest of the booking fee is paid by the customer at the attraction.
- [How to Use Scan](https://support.ventrata.com/en/articles/9526041-how-to-use-scan.md): Scan anything from vouchers, city passes to tickets using the Scan tab of the Ventrata terminal app.
- [How to Make a New Retail Purchase](https://support.ventrata.com/en/articles/9546332-how-to-make-a-new-retail-purchase.md): The New Retail Purchase flow is designed to streamline the selling of items that a customer would be happy to purchase during their visit.
- [How to Sell Gift Cards through the Ventrata Terminal App](https://support.ventrata.com/en/articles/9543872-how-to-sell-gift-cards-through-the-ventrata-terminal-app.md): Gift cards are prepaid vouchers that can be purchased by customers and then used as a form of payment for experiences.
- [How to Use Gift Cards on a Kiosk](https://support.ventrata.com/en/articles/16294449-how-to-use-gift-cards-on-a-kiosk.md): Gift cards are prepaid vouchers that can be purchased by customers and then used as a form of payment for experiences.
- [How to Use Bar Tabs](https://support.ventrata.com/en/articles/9545618-how-to-use-bar-tabs.md): The Bar Tabs functionality enhances the food and beverage capabilities at your location.
- [How to Cancel and Refund Bookings](https://support.ventrata.com/en/articles/9630648-how-to-cancel-and-refund-bookings.md): Streamline booking cancellations for your sellers and customers alike.
- [How to Rebook Bookings](https://support.ventrata.com/en/articles/9630664-how-to-rebook-bookings.md): Enable sellers to change bookings without the assistance of backoffice staff.
- [How to Upgrade Individual Tickets after Scanning a Group Ticket](https://support.ventrata.com/en/articles/9910036-how-to-upgrade-individual-tickets-after-scanning-a-group-ticket.md): Enhance customer satisfaction by offering increased flexibility with the ability to modify select tickets within a booking.
- [How to Add Comments](https://support.ventrata.com/en/articles/9902645-how-to-add-comments.md): Add comments and attachments to existing bookings, ideal for operations requiring proof documents during ticket collection.
- [How to Add Tips](https://support.ventrata.com/en/articles/10052365-how-to-add-tips.md): Suppliers in tipping-based markets can enable and use the gratuity feature to boost customer satisfaction and reward service.
- [How to Make Payments in the Terminal App](https://support.ventrata.com/en/articles/10097957-how-to-make-payments-in-the-terminal-app.md): The Ventrata terminal app offers various payment options for bookings. Select, split or combine multiple methods with ease.
- [How to Waive Order Balance](https://support.ventrata.com/en/articles/10058243-how-to-waive-order-balance.md): Allow customers to reschedule tours with waived balances and encourage positive referrals.
- [How to Set up Matching Reseller Settlement Methods in the Terminal App](https://support.ventrata.com/en/articles/10138731-how-to-set-up-matching-reseller-settlement-methods-in-the-terminal-app.md): Use batches to let resellers settle sales using all approved methods.
- [How to Assign Promotion Codes](https://support.ventrata.com/en/articles/9546419-how-to-assign-promotion-codes.md): Create your own promo codes or use Ventrata-generated random codes to offer attractive discounts for your customers.
- [How to Override Availability](https://support.ventrata.com/en/articles/9547022-how-to-override-availability.md): Sellers can override availability in the Ventrata terminal app to make bookings above the limit when appropriate.
- [How to Use Multi-Date Packages on the Kiosk](https://support.ventrata.com/en/articles/12898092-how-to-use-multi-date-packages-on-the-kiosk.md): Multi-date packages are products, which contain multiple products, the travel dates of which can be several days apart.
- [How to Use the Bulk Vouchers Flow](https://support.ventrata.com/en/articles/12899008-how-to-use-the-bulk-vouchers-flow.md): Create and pre-print reseller vouchers on the fly directly from the terminal app.
- [How to Use Express Entry](https://support.ventrata.com/en/articles/12982567-how-to-use-express-entry.md): Learn how to configure a scan-only terminal and location to support quick self-service ticket sales and scanning.
- [How to Redeem a Reseller Gift Voucher](https://support.ventrata.com/en/articles/13142122-how-to-redeem-a-reseller-gift-voucher.md): Use the Reseller Gift Voucher flow to allow customers to redeem gift vouchers provided by a reseller.
- [How to Use Multi-Scan](https://support.ventrata.com/en/articles/13150022-how-to-use-multi-scan.md): Redeem multiple tickets or passes in one scan flow.
- [How to Use the Send Payment Link Flow](https://support.ventrata.com/en/articles/13427819-how-to-use-the-send-payment-link-flow.md): Create balance due bookings for phone and group sales and let customers pay later using a secure payment link.
- [POS Offline Capabilities](https://support.ventrata.com/en/articles/14751152-pos-offline-capabilities.md): POS terminals running the Ventrata Terminal app allow you to continue operating even when your internet connection is unstable or unavailable.
- [How to Make a New Booking Using the Kiosk](https://support.ventrata.com/en/articles/15932917-how-to-make-a-new-booking-using-the-kiosk.md): The New Booking flow allows you to make one or multiple orders at once and tailor them to your customers needs.
- [How to Use Membership Benefits on the Terminal](https://support.ventrata.com/en/articles/12569146-how-to-use-membership-benefits-on-the-terminal.md): Membership products allow customers to access exclusive benefits in exchange for a fee.
- [How to Use Membership Benefits on the Kiosk](https://support.ventrata.com/en/articles/12586692-how-to-use-membership-benefits-on-the-kiosk.md): Membership products allow customers to access exclusive benefits in exchange for a fee.
- [How to Use the Entry Scan Membership Benefit](https://support.ventrata.com/en/articles/12042073-how-to-use-the-entry-scan-membership-benefit.md): Streamline member access through quick terminal scan redemptions.
- [How to Renew Memberships in the Terminal App](https://support.ventrata.com/en/articles/13285021-how-to-renew-memberships-in-the-terminal-app.md): Renew memberships in the Terminal App and extend validity with flexible pricing options.
- [How to Auto-Renew Memberships in the Kiosk](https://support.ventrata.com/en/articles/14483939-how-to-auto-renew-memberships-in-the-kiosk.md): Automatically renew memberships at the full price the day after expiry if there is a card on file for the booking.
- [Disable Upgrades in Kiosk Mode](https://support.ventrata.com/en/articles/9595887-disable-upgrades-in-kiosk-mode.md): Upgrades are typically products offered to customers instead of their original selection to push sales of other products.
- [How to Recover Unfinished Orders](https://support.ventrata.com/en/articles/9546404-how-to-recover-unfinished-orders.md): When orders or transactions made using the Ventrata terminal app are left unfinished, follow this process to recover or restore orders.
- [How to Anchor Keyboard to Screen](https://support.ventrata.com/en/articles/10732329-how-to-anchor-keyboard-to-screen.md): Learn how to fix a floating keyboard issue
- [How to Proceed When Ticket Printing Fails After Recovering an Order](https://support.ventrata.com/en/articles/13141757-how-to-proceed-when-ticket-printing-fails-after-recovering-an-order.md)

### Hardware

- [Network Configuration for Terminal Device Connectivity](https://support.ventrata.com/en/articles/11163215-network-configuration-for-terminal-device-connectivity.md): Allow access to required domains, IPs, and ports to ensure proper terminal device connectivity and system performance.
- [Where can I find my network IP settings?](https://support.ventrata.com/en/articles/10428982-where-can-i-find-my-network-ip-settings.md)
- [How to Set Up the Castles S1F2 \(Saturn 1000F2\) and S1F2L \(Saturn 1000F2L\) Payment Terminals](https://support.ventrata.com/en/articles/10145958-how-to-set-up-the-castles-s1f2-saturn-1000f2-and-s1f2l-saturn-1000f2l-payment-terminals.md): Learn how to set up and use the Castles S1F2 \(Saturn 1000F2\) and S1F2L \(Saturn 1000F2L\) payment terminals.
- [How to Use the IR Scanner \(S1F2L only\)](https://support.ventrata.com/en/articles/10441223-how-to-use-the-ir-scanner-s1f2l-only.md): Ideal for high-volume environments thanks to significantly faster scanning.
- [How to Set Up the Castles S1U2](https://support.ventrata.com/en/articles/12079565-how-to-set-up-the-castles-s1u2.md): Learn how to set up and configure the Castles S1U2 payment terminal.
- [How to Set Up the Castles S1F4Pro \(Saturn 1000\) Payment Terminal](https://support.ventrata.com/en/articles/14089228-how-to-set-up-the-castles-s1f4pro-saturn-1000-payment-terminal.md): Learn how to set up and use the Castles S1F4Pro \(Saturn 1000\) payment terminal.
- [How to Set Up the IM30 Payment Terminal](https://support.ventrata.com/en/articles/10130788-how-to-set-up-the-im30-payment-terminal.md): Configure the IM30 self-service payment terminal.
- [How to Configure the PAX A920 Payment Terminal](https://support.ventrata.com/en/articles/10435523-how-to-configure-the-pax-a920-payment-terminal.md): Learn how to assemble and configure the PAX A920 payment terminal.
- [How to Configure the PAX A920Pro Payment Terminal](https://support.ventrata.com/en/articles/10428968-how-to-configure-the-pax-a920pro-payment-terminal.md): Learn how to assemble and configure the PAX A920Pro payment terminal.
- [How to Configure the EloPOS Z30](https://support.ventrata.com/en/articles/10709511-how-to-configure-the-elopos-z30.md): Learn how to set up the EloPOS Z30.
- [How to Configure Elo Desktop POS System](https://support.ventrata.com/en/articles/10201781-how-to-configure-elo-desktop-pos-system.md): Desktop POS systems are stationary setups designed to serve as centralised points for sales operations.
- [How to Configure the Elo M51 Handheld POS](https://support.ventrata.com/en/articles/10709670-how-to-configure-the-elo-m51-handheld-pos.md): Follow the steps to complete the initial setup of your Elo M51 device.
- [How to Configure Verifone P400/P400 Plus PINpads](https://support.ventrata.com/en/articles/10062666-how-to-configure-verifone-p400-p400-plus-pinpads.md): Configure and connect your Verifone device with Ventrata for secure payments with Adyen integration.
- [How to Update Verifone P400 / P400 Plus PINpads](https://support.ventrata.com/en/articles/10066943-how-to-update-verifone-p400-p400-plus-pinpads.md): Check for configuration updates, or download and install the latest version of Adyen software.
- [How to Configure the PAX A35 PINpad](https://support.ventrata.com/en/articles/10441240-how-to-configure-the-pax-a35-pinpad.md): Learn how to assemble and configure the PAX A35 PINpad.
- [How to Set Up BOCA Printers](https://support.ventrata.com/en/articles/10067658-how-to-set-up-boca-printers.md): Set up your BOCA printer for high-quality ticket printing with seamless POS integration.
- [How to Set Up CUSTOM Printers](https://support.ventrata.com/en/articles/10214546-how-to-set-up-custom-printers.md): Configure and connect your CUSTOM printer with Ventrata.
- [How to Set Up Epson Printers](https://support.ventrata.com/en/articles/10204947-how-to-set-up-epson-printers.md): Configure and connect your Epson printer with Ventrata.
- [How to Set Up STAR Micronics Printers](https://support.ventrata.com/en/articles/10209625-how-to-set-up-star-micronics-printers.md): Configure and connect your STAR printer with Ventrata.
- [How to Configure Zebra Scanners](https://support.ventrata.com/en/articles/11036308-how-to-configure-zebra-scanners.md): How to configure a Zebra scanner with a terminal device via USB and prepare it for scanning using printed barcodes.
- [How to Configure Zebra Scanner Using PAX A920Pro Cradle](https://support.ventrata.com/en/articles/10442495-how-to-configure-zebra-scanner-using-pax-a920pro-cradle.md): Learn how to configure a Zebra scanner with a PAX A920Pro connected through a docking station.
- [How to Configure Honeywell Scanners](https://support.ventrata.com/en/articles/11374599-how-to-configure-honeywell-scanners.md): How to configure a Honeywell scanner with a terminal device via USB and prepare it for scanning using printed barcodes.
- [How to Set Up Elo i-Series](https://support.ventrata.com/en/articles/10198973-how-to-set-up-elo-i-series.md): Follow the steps to complete the initial setup of your Elo device.
- [How to Configure Teltonika Devices](https://support.ventrata.com/en/articles/11008199-how-to-configure-teltonika-devices.md): Teltonika routers with built-in GPS capability allow for real-time location tracking alongside robust networking features.
- [How to Upgrade Teltonika Firmware](https://support.ventrata.com/en/articles/11008668-how-to-upgrade-teltonika-firmware.md): Update your device firmware via the web interface.
- [How to Remotely Access Teltonika Devices with ZeroTier](https://support.ventrata.com/en/articles/11018257-how-to-remotely-access-teltonika-devices-with-zerotier.md): Remotely access and manage your Teltonika router using ZeroTier.
- [How to Configure Zenbus on Teltonika Devices](https://support.ventrata.com/en/articles/11029029-how-to-configure-zenbus-on-teltonika-devices.md): Zenbus tracking devices are primarily used for real-time tracking and passenger information.
- [VivaWallet: Turn off Rounding Order Totals](https://support.ventrata.com/en/articles/9699601-vivawallet-turn-off-rounding-order-totals.md): Enable Decimal Amount Support in VivaWallet to avoid discrepancies in order totals.
- [How to Turn off Default App Auto-Launch](https://support.ventrata.com/en/articles/12831340-how-to-turn-off-default-app-auto-launch.md): Adjust the POS app’s auto-start behaviour. Disabling this is intended for technicians and may affect normal terminal use.
- [How to Enable GPS Location Services on Adyen Terminals](https://support.ventrata.com/en/articles/14636474-how-to-enable-gps-location-services-on-adyen-terminals.md): Enable location services for operations that use virtual locations.

### Payments

- [Ventrata Payments Powered by Adyen](https://support.ventrata.com/en/articles/9656675-ventrata-payments-powered-by-adyen.md): Ventrata provides a versatile booking management solution with the Ventrata Payments powered by Adyen payment option for card transactions.
- [How to Integrate Bizum with Adyen](https://support.ventrata.com/en/articles/15081520-how-to-integrate-bizum-with-adyen.md): Bizum is a convenient and secure payment method that enables users in Spain to make instant transactions from their mobile devices.
- [How to Integrate Google Pay with Adyen](https://support.ventrata.com/en/articles/9661965-how-to-integrate-google-pay-with-adyen.md): Help customer experience a simpler checkout process whether they are buying from their Android devices, on the web or in-store.
- [How to Integrate Apple Pay with Adyen](https://support.ventrata.com/en/articles/9662020-how-to-integrate-apple-pay-with-adyen.md): Provide your customers a secure and seamless payment experience on the web.
- [How to Integrate PayPal with Adyen](https://support.ventrata.com/en/articles/9662051-how-to-integrate-paypal-with-adyen.md): PayPal is an online payment system that allows users to transfer money and make purchases securely over the internet.
- [How to Integrate Klarna with Adyen](https://support.ventrata.com/en/articles/9662372-how-to-integrate-klarna-with-adyen.md): Klarna is a payment service that offers flexible payment options, including "buy now, pay later".
- [How to Integrate Clearpay with Adyen](https://support.ventrata.com/en/articles/10294200-how-to-integrate-clearpay-with-adyen.md): Clearpay is a buy now, pay later payment method offering customers the option to pay in four interest-free instalments.

### Webinars & Live Sessions

- [Product Webinar: Ventrata Web Analytics in Action](https://support.ventrata.com/en/articles/14706313-product-webinar-ventrata-web-analytics-in-action.md): Stop guessing. Start understanding what actually drives your bookings.
- [Product Webinar: Introducing the New Ventrata CMS Editor](https://support.ventrata.com/en/articles/14705545-product-webinar-introducing-the-new-ventrata-cms-editor.md): Learn how the Ventrata CMS Editor gives you full control over your website while staying seamlessly connected to Ventrata.
- [Expert Discussion: Hidden Impact of Connectivity Quality](https://support.ventrata.com/en/articles/13618326-expert-discussion-hidden-impact-of-connectivity-quality.md): Connectivity quality is one of the least visible — and most impactful — factors in distribution performance. Explore what connectivity quality really means and how it's evaluated at GetYourGuide, V...
- [Product Webinar: Enabling Self-Service](https://support.ventrata.com/en/articles/12952976-product-webinar-enabling-self-service.md): A fast dive into how Ventrata’s self-service kiosks streamline on-site operations, ease staff load, and elevate the guest experience.
- [Expert Discussion: OCTO Explained - Why It Matters and How to Get Involved](https://support.ventrata.com/en/articles/12899573-expert-discussion-octo-explained-why-it-matters-and-how-to-get-involved.md): A clear look at how the OCTO standard is reshaping connectivity in tours and activities—and why operators and tech providers both have a stake in its future
- [Product Webinar: Combating Web Checkout Fraud](https://support.ventrata.com/en/articles/12899560-product-webinar-combating-web-checkout-fraud.md): A straightforward look at how Ventrata blocks modern fraud threats while keeping guest checkouts fast and frictionless
- [Partner Webinar: Joint Research with GetYourGuide - The OTA Advantage](https://support.ventrata.com/en/articles/12899546-partner-webinar-joint-research-with-getyourguide-the-ota-advantage.md): A data-driven look at how OTAs influence direct bookings—and why the right distribution mix can fuel sustainable growth instead of cannibalizing it.
- [Partner Webinar: Airbnb Experiences + Ventrata. Airbnb more than Airbnb](https://support.ventrata.com/en/articles/12899530-partner-webinar-airbnb-experiences-ventrata-airbnb-more-than-airbnb.md): A practical walkthrough of how Airbnb Experiences and Ventrata help operators reach a global audience and drive bookings with zero extra overhead
- [Partner Webinar: Satisfi Labs Ventrata-Connected AI + Live Chat for Growth](https://support.ventrata.com/en/articles/12899514-partner-webinar-satisfi-labs-ventrata-connected-ai-live-chat-for-growth.md): A deep dive into how Satisfi Labs and Ventrata deliver real-time, AI-powered guest engagement that reduces workload and boosts revenue
- [Partner Webinar: Elevating Guest Communications with TourOptima and Ventrata](https://support.ventrata.com/en/articles/12899491-partner-webinar-elevating-guest-communications-with-touroptima-and-ventrata.md): A focused session on how TourOptima and Ventrata streamline guest communication across every stage of the customer journey
- [Product Webinar: From Visitors to Members](https://support.ventrata.com/en/articles/12899476-product-webinar-from-visitors-to-members.md): A practical walkthrough of how Ventrata’s new membership tools help attractions turn casual visitors into repeat, revenue-generating members.

## Français

### Tableau de bord

- [Guide des images produit et de branding](https://support.ventrata.com/fr/articles/11767583-guide-des-images-produit-et-de-branding.md): Téléchargez et gérez des visuels afin d’améliorer la visibilité sur les canaux de vente et dans les communications destinées aux clients.
- [Comment utiliser le tableau des réservations](https://support.ventrata.com/fr/articles/9357364-comment-utiliser-le-tableau-des-reservations.md): L’onglet Bookings \(Réservations\) regroupe toutes vos réservations, achats d’articles ou de cartes-cadeaux, et conserve un historique de vos clients ainsi que des allocations de ressources.
- [Comment utiliser le niveau de réservation](https://support.ventrata.com/fr/articles/9490682-comment-utiliser-le-niveau-de-reservation.md): Le niveau de réservation fait référence aux détails d’une réservation, qui apparaissent lorsque vous sélectionnez une réservation spécifique sur la page Réservations.
- [Comment créer et utiliser des tâches](https://support.ventrata.com/fr/articles/9357386-comment-creer-et-utiliser-des-taches.md): Gérez vos réservations à l'aide des tâches pour offrir le meilleur support client.
- [Comment configurer les préconfigurations](https://support.ventrata.com/fr/articles/9521563-comment-configurer-les-preconfigurations.md): Les préconfigurations sont un outil efficace qui aide à rationaliser la vente des produits populaires.
- [Comment utiliser les fonctions](https://support.ventrata.com/fr/articles/9577174-comment-utiliser-les-fonctions.md): Les fonctions sont des ensembles d'identifiants pour les conducteurs.
- [Comment créer des vendeurs](https://support.ventrata.com/fr/articles/9576515-comment-creer-des-vendeurs.md): Les vendeurs sont les collaborateurs qui vendent vos produits sur le terrain.
- [Comment utiliser les objectifs](https://support.ventrata.com/fr/articles/9577444-comment-utiliser-les-objectifs.md): Les objectifs sont une structure de commission pour les vendeurs.
- [Comment utiliser les messages](https://support.ventrata.com/fr/articles/9576544-comment-utiliser-les-messages.md): Contactez directement les vendeurs ou les sites depuis le tableau de bord Ventrata et permettez à vos vendeurs de vous joindre depuis leurs terminaux.
- [Comment configurer un écran de veille pour les kiosques](https://support.ventrata.com/fr/articles/11154252-comment-configurer-un-ecran-de-veille-pour-les-kiosques.md): Attirez les clients avec des écrans de veille attrayants sur vos kiosques. Téléchargez facilement des images, GIF ou vidéos.
- [Comment utiliser les récompenses](https://support.ventrata.com/fr/articles/9577735-comment-utiliser-les-recompenses.md): Les récompenses permettent aux concierges de collecter des points au lieu de l'argent, qu'ils peuvent échanger contre des cartes-cadeaux.
- [Comment créer des revendeurs](https://support.ventrata.com/fr/articles/9344461-comment-creer-des-revendeurs.md): Créez des revendeurs qui vendent vos visites aux clients.
- [Comment configurer le niveau revendeur](https://support.ventrata.com/fr/articles/9565233-comment-configurer-le-niveau-revendeur.md): Le niveau revendeur contient des informations sur le revendeur, telles que les détails de base, la liste des agents at les points de vente.
- [Comprendre la facturation et les rapports des revendeurs](https://support.ventrata.com/fr/articles/9532564-comprendre-la-facturation-et-les-rapports-des-revendeurs.md): Facturer et gérer les paiements avec vos revendeurs.
- [Comment utiliser le tableau des tarifs des revendeurs](https://support.ventrata.com/fr/articles/9565394-comment-utiliser-le-tableau-des-tarifs-des-revendeurs.md): Le tableau des tarifs des revendeurs est une fiche tarifaire utilisée pour définir les prix applicables à chacun d'entre eux.
- [Comment se connecter au portail des ventes](https://support.ventrata.com/fr/articles/9516042-comment-se-connecter-au-portail-des-ventes.md): Le portail des ventes permet à votre personnel d’effectuer des ventes via une interface simplifiée, accessible au personnel et aux partenaires.
- [Comment configurer votre portail de vente Ventrata pour qu'il pointe vers un domaine personnalisé](https://support.ventrata.com/fr/articles/9520623-comment-configurer-votre-portail-de-vente-ventrata-pour-qu-il-pointe-vers-un-domaine-personnalise.md): Héberger votre portail de vente sur un domaine personnalisé renforce l’image professionnelle et la crédibilité de votre marque.
- [Connexions et Webhooks](https://support.ventrata.com/fr/articles/9577239-connexions-et-webhooks.md)
- [Comment utiliser les fermetures](https://support.ventrata.com/fr/articles/9577223-comment-utiliser-les-fermetures.md): Les fermetures bloquent la disponibilité de vos produits pour des périodes définies.
- [Comment créer des articles](https://support.ventrata.com/fr/articles/9565435-comment-creer-des-articles.md): Créez des articles à vendre qui peuvent être achetés individuellement ou avec une réservation.
- [Comment créer des stocks](https://support.ventrata.com/fr/articles/9572472-comment-creer-des-stocks.md): Le suivi précis des stocks optimise prix, promos et planification, favorisant la satisfaction client.
- [Comment utiliser les marques](https://support.ventrata.com/fr/articles/9521172-comment-utiliser-les-marques.md): Gérez vos différentes marques en un seul endroit et attribuez-les à vos portails et web checkouts.
- [Comment créer des saisons](https://support.ventrata.com/fr/articles/9572389-comment-creer-des-saisons.md): La création de saisons hautes ou basses, permet aux entreprises d'ajuster l'offre et les prix en conséquence.
- [Comment créer et formater des décharges](https://support.ventrata.com/fr/articles/9495496-comment-creer-et-formater-des-decharges.md): Une décharge \(waiver\) signée protège une organisation de toute responsabilité pour certaines actions ou certains événements.
- [Comment créer des produits](https://support.ventrata.com/fr/articles/9495702-comment-creer-des-produits.md)
- [Comment configurer le niveau du produit](https://support.ventrata.com/fr/articles/9527369-comment-configurer-le-niveau-du-produit.md): Le niveau du produit contient les paramètres du produit tels que les billets, les tarifs, les horaires des visites ou la disponibilité.
- [Comment utiliser les heures d'ouverture](https://support.ventrata.com/fr/articles/9527262-comment-utiliser-les-heures-d-ouverture.md): Les heures d’ouverture déterminent quels tours sont disponibles. Les tours en dehors des heures d’ouverture ne sont pas affichés aux clients.
- [Comment créer des comparaisons \(vente incitative\)](https://support.ventrata.com/fr/articles/9527109-comment-creer-des-comparaisons-vente-incitative.md): Créez des comparaisons avec des produits qui peuvent être proposés À LA PLACE d’un autre produit.
- [Comment créer de nouvelles allocations](https://support.ventrata.com/fr/articles/9503658-comment-creer-de-nouvelles-allocations.md): Les allocations vous permettent de limiter la disponibilité des produits pour les revendeurs.
- [Comment utiliser les allocations](https://support.ventrata.com/fr/articles/9503411-comment-utiliser-les-allocations.md): Les allocations vous permettent de limiter la disponibilité des produits pour les revendeurs.
- [Comment utiliser Per-Booking Pricing \(Tarification par réservation\)](https://support.ventrata.com/fr/articles/9553409-comment-utiliser-per-booking-pricing-tarification-par-reservation.md): La tarification par réservation est une configuration qui facture le client pour l’ensemble de la réservation au lieu de chaque ticket.
- [Modificateurs de disponibilité et de tarifs](https://support.ventrata.com/fr/articles/9515904-modificateurs-de-disponibilite-et-de-tarifs.md): Les modificateurs vous permettent de spécifier vos paramètres en utilisant des critères tels que les options, les visites et d'autres.
- [Comment gérer la disponibilité à l'aide des ressources](https://support.ventrata.com/fr/articles/9506970-comment-gerer-la-disponibilite-a-l-aide-des-ressources.md): La disponibilité d’un produit englobe un ensemble de modificateurs qui sont pris en compte lors d’une réservation.
- [Gestion de la disponibilité du produit](https://support.ventrata.com/fr/articles/11523259-gestion-de-la-disponibilite-du-produit.md): Découvrez comment gérer la disponibilité des produits à l'aide des ressources.
- [Gestion des disponibilités à l'aide des manifestes](https://support.ventrata.com/fr/articles/11523325-gestion-des-disponibilites-a-l-aide-des-manifestes.md): Apprenez à utiliser les manifestes pour gérer la disponibilité à l'aide des ressources.
- [Créer des tickets/entrées spécial abonnés pour vos produits](https://support.ventrata.com/fr/articles/12569371-creer-des-tickets-entrees-special-abonnes-pour-vos-produits.md): Ajoutez des tickets réservés aux membres à vos produits.
- [Comment créer des groupes tarifaires](https://support.ventrata.com/fr/articles/11410384-comment-creer-des-groupes-tarifaires.md): Apprenez à combiner la tarification dynamique avec d'autres variables.
- [Comment définir les tarifs](https://support.ventrata.com/fr/articles/11410400-comment-definir-les-tarifs.md): Paramétrer les tarifs pour que les prix corrects apparaissent sur tous les canaux de vente.
- [Comment réorganiser les tarifs](https://support.ventrata.com/fr/articles/11410452-comment-reorganiser-les-tarifs.md): Organisez votre liste pour une performance optimale.
- [Comment sélectionner le tarif par défaut](https://support.ventrata.com/fr/articles/11410465-comment-selectionner-le-tarif-par-defaut.md): Fixez un tarif unique pour l'ensemble de vos offres.
- [Comment utiliser les ressources et les groupes de ressources](https://support.ventrata.com/fr/articles/9521464-comment-utiliser-les-ressources-et-les-groupes-de-ressources.md): Si les ressources servent principalement à gérer les transports, elles peuvent également être utilisées pour gérer la capacité/disponibilité d’un produit.
- [Comment gérer les ressources avec sièges](https://support.ventrata.com/fr/articles/9521298-comment-gerer-les-ressources-avec-sieges.md): Gérez les sièges de votre autocar ou bateau et réduisez la logistique manuelle en configurant des ressources avec sièges dans votre tableau de bord Ventrata.
- [Comment créer et utiliser des modèles d’email](https://support.ventrata.com/fr/articles/9491425-comment-creer-et-utiliser-des-modeles-d-email.md): Personnalisez les modèles d’email par défaut pour la communication aux clients avec des messages personnalisés.
- [Comment créer des campagnes Postmark](https://support.ventrata.com/fr/articles/9501916-comment-creer-des-campagnes-postmark.md): Postmark est un service d’envoi d’e-mails conçu pour garantir une livraison rapide des e-mails transactionnels.
- [Variables Postmark](https://support.ventrata.com/fr/articles/9503273-variables-postmark.md): Les variables Postmark vous aident à personnaliser les modèles Postmark avec du contenu Ventrata réutilisable.
- [Comment créer des campagnes Twilio](https://support.ventrata.com/fr/articles/9506602-comment-creer-des-campagnes-twilio.md): Twilio est un outil de communication programmable basé sur le cloud que Ventrata utilise pour envoyer et recevoir des messages texte et WhatsApp.
- [Variables Twilio](https://support.ventrata.com/fr/articles/9506672-variables-twilio.md): Les variables Twilio vous aident à personnaliser les modèles Twilio avec du contenu Ventrata réutilisable.
- [Comment créer des dispatchs](https://support.ventrata.com/fr/articles/9561785-comment-creer-des-dispatchs.md)
- [Comment créer des déposes](https://support.ventrata.com/fr/articles/9527142-comment-creer-des-deposes.md): Permettez à vos clients de réserver un transfert vers des points prédéfinis.
- [Comment créer des itinéraires](https://support.ventrata.com/fr/articles/9557143-comment-creer-des-itineraires.md): Les itinéraires sont des ensembles de points de prise en charge et/ou de dépôt organisés dans l’ordre selon lequel le chauffeur récupère ou dépose les clients.
- [Comment utiliser le tableau des tarifs](https://support.ventrata.com/fr/articles/9916623-comment-utiliser-le-tableau-des-tarifs.md): Gérez les tarifs de vos produits depuis un tableau de tarification centralisé.
- [Comment créer des manifestes](https://support.ventrata.com/fr/articles/9521666-comment-creer-des-manifestes.md): Les manifestes offrent un moyen simple de suivre les produits réservés, les ressources, l’occupation, etc.
- [Comment utiliser un code de bon](https://support.ventrata.com/fr/articles/9516193-comment-utiliser-un-code-de-bon.md): Utilisez les codes bon d'achat via le tableau de bord Ventrata ou le portail de vente.
- [Travailler avec les recherches enregistrées](https://support.ventrata.com/fr/articles/9521842-travailler-avec-les-recherches-enregistrees.md): Les enregistrements stockés dans la base de données sont organisés en différentes colonnes que vous pouvez ajouter, supprimer ou organiser à votre guise.
- [Comment créer de nouveaux utilisateurs](https://support.ventrata.com/fr/articles/9521521-comment-creer-de-nouveaux-utilisateurs.md): Les utilisateurs sont les personnes de votre organisation qui ont accès au tableau de bord Ventrata.
- [Comment configurer les rôles](https://support.ventrata.com/fr/articles/9532488-comment-configurer-les-roles.md): Les rôles permettent de regrouper les utilisateurs ayant des responsabilités similaires en catégories, chacune disposant d’un ensemble de permissions au sein du tableau de bord Ventrata.
- [Diagnostic de disponibilité des produits](https://support.ventrata.com/fr/articles/9507172-diagnostic-de-disponibilite-des-produits.md): La disponibilité d’un produit définit quand et combien de visiteurs peuvent réserver vos produits.
- [Comment fonctionne la fonction de recherche](https://support.ventrata.com/fr/articles/11093526-comment-fonctionne-la-fonction-de-recherche.md): Apprenez à rechercher efficacement dans les tableaux.

### Web Checkout

- [Guide d'implémentation](https://support.ventrata.com/fr/articles/10153549-guide-d-implementation.md): Découvrez les fonctionnalités du checkout widget de Ventrata et comment l'implémenter.
- [Intégrer Checkout en mode intégré \(Embedded\)](https://support.ventrata.com/fr/articles/10155337-integrer-checkout-en-mode-integre-embedded.md): La mise en œuvre du mode intégré nécessite des exigences spécifiques.
- [Afficher le checkout au clic d'un élément ou d'un déclencheur d'événement](https://support.ventrata.com/fr/articles/10155913-afficher-le-checkout-au-clic-d-un-element-ou-d-un-declencheur-d-evenement.md): Configurez votre checkout pour qu'il corresponde aux interactions des clients et aux besoins spécifiques de votre organisation.
- [Entrées de configuration prises en charge](https://support.ventrata.com/fr/articles/10155297-entrees-de-configuration-prises-en-charge.md): Les entrées de configuration sont des paramètres et des options qui définissent le fonctionnement et le comportement du processus de paiement.
- [Liste des fonctionnalités de checkout](https://support.ventrata.com/fr/articles/10155293-liste-des-fonctionnalites-de-checkout.md): Ventrata propose des fonctionnalités spécifiques conçues pour faciliter le processus d'achat et améliorer l'expérience utilisateur.
- [Comment utiliser les cartes-cadeaux sur le web checkout](https://support.ventrata.com/fr/articles/9552321-comment-utiliser-les-cartes-cadeaux-sur-le-web-checkout.md): Les cartes-cadeaux sont des bons prépayés que les clients peuvent acheter puis utiliser comme moyen de paiement pour des expériences.\`
- [Comment personnaliser le sélecteur d'options](https://support.ventrata.com/fr/articles/10090221-comment-personnaliser-le-selecteur-d-options.md): Personnalisez la manière dont les options de produits et les langues des commentaires de visite sont présentées.
- [Comment définir les couleurs du checkout](https://support.ventrata.com/fr/articles/10147149-comment-definir-les-couleurs-du-checkout.md): Personnalisez les couleurs de votre web checkout pour correspondre à chacune de vos marques.
- [Comment utiliser la fonction Multibooking \(Réservation multiple\)](https://support.ventrata.com/fr/articles/9556104-comment-utiliser-la-fonction-multibooking-reservation-multiple.md): Multibooking vous permet de gérer entièrement le flux du panier d'achat via notre application.
- [Événements personnalisés](https://support.ventrata.com/fr/articles/10156351-evenements-personnalises.md): Intégrez la solution de checkout de Ventrata aux applications externes en utilisant des événements personnalisés.
- [Comment utiliser les listes d'attente](https://support.ventrata.com/fr/articles/9553149-comment-utiliser-les-listes-d-attente.md): La fonction Listes d'attente est un ajout précieux au tableau de bord Ventrata, en particulier pour les visites très demandées et à disponibilité limitée.
- [Comment utiliser la fonctionnalité « Charity Roundup »](https://support.ventrata.com/fr/articles/9555982-comment-utiliser-la-fonctionnalite-charity-roundup.md): La fonctionnalité « Charity Roundup » de Ventrata permet aux clients de contribuer facilement à des causes caritatives à chaque achat.
- [Comment configurer les Conditions Générales](https://support.ventrata.com/fr/articles/9556179-comment-configurer-les-conditions-generales.md): Les Conditions Générales protègent les deux parties en définissant les droits, responsabilités et attentes.
- [Comment utiliser la fonctionnalité de saisie de code promo / carte cadeau](https://support.ventrata.com/fr/articles/9556232-comment-utiliser-la-fonctionnalite-de-saisie-de-code-promo-carte-cadeau.md): La fonctionnalité de saisie de code promo / carte cadeau permet aux clients de saisir des codes promo ou cartes cadeau dans le checkout afin d’appliquer des remises à leurs commandes.
- [Comment utiliser la fonction Afficher les sièges restants](https://support.ventrata.com/fr/articles/9556255-comment-utiliser-la-fonction-afficher-les-sieges-restants.md): La fonction Show Remaining Seats vous permet d’afficher le nombre de sièges disponibles pour les ressources assises.
- [Comment utiliser la fonction Bottom Bar](https://support.ventrata.com/fr/articles/9556264-comment-utiliser-la-fonction-bottom-bar.md): La fonction Bottom Bar \(Barre inférieure\) est conçue pour aider les clients à suivre facilement leur commande.
- [Comment présélectionner la première date disponible](https://support.ventrata.com/fr/articles/10091310-comment-preselectionner-la-premiere-date-disponible.md): Sélectionner automatiquement la première date disponible pour guider les clients et simplifier les réservations.
- [Comment utiliser la fonction Bouton Ignorer les Offres](https://support.ventrata.com/fr/articles/11046840-comment-utiliser-la-fonction-bouton-ignorer-les-offres.md): Ajoutez un bouton pour contourner les longues listes d'offres et améliorer le flux de paiement.
- [Comment agencer les produits dans le parcours de réservation par calendrier](https://support.ventrata.com/fr/articles/10600874-comment-agencer-les-produits-dans-le-parcours-de-reservation-par-calendrier.md): Utilisez la fonction Category \(catégorie\) pour afficher uniquement les produits dont la réservation nécessite de passer d'abord par le calendrier.
- [Comment filtrer les produits dans le parcours de réservation par calendrier](https://support.ventrata.com/fr/articles/10601923-comment-filtrer-les-produits-dans-le-parcours-de-reservation-par-calendrier.md): Sélectionnez votre liste de produits avec réservation par calendrier en utilisant différents paramètres.
- [Comment les niveaux de billets sont affichés dans la fonctionnalité Calendar First](https://support.ventrata.com/fr/articles/10825165-comment-les-niveaux-de-billets-sont-affiches-dans-la-fonctionnalite-calendar-first.md): Découvrez comment les niveaux de billets sont affichés dans la fonctionnalité Calendar First et comment en assurer la cohérence.
- [Autoriser les abonnements dans le Web Checkout](https://support.ventrata.com/fr/articles/11330893-autoriser-les-abonnements-dans-le-web-checkout.md): Activez l’enregistrement et l’utilisation des abonnements dans le Web Checkout.
- [Méthodes de vérification des membres](https://support.ventrata.com/fr/articles/11330936-methodes-de-verification-des-membres.md): Contrôlez la façon dont les membres se connectent en définissant les méthodes de vérification autorisées.
- [Comment la connexion des membres est stockée](https://support.ventrata.com/fr/articles/11390537-comment-la-connexion-des-membres-est-stockee.md): Ce guide explique comment la connexion des membres fonctionne via un cookie stocké dans le navigateur et comment vérifier sa valeur.
- [Manuel de suivi \(Tracking Manual\)](https://support.ventrata.com/fr/articles/9550944-manuel-de-suivi-tracking-manual.md): Cet article décrit le processus de configuration du suivi des événements via Google Tag Manager \(GTM\) vers Google Analytics 4 \(GA4\)
- [Comment implémenter et utiliser le portail Manage My Booking \(MMB\)](https://support.ventrata.com/fr/articles/12255663-comment-implementer-et-utiliser-le-portail-manage-my-booking-mmb.md): Le portail Manage My Booking \(MMB\) offre aux clients une solution en libre-service pour gérer leurs réservations.
- [Comment reprogrammer des réservations dans le portail MMB](https://support.ventrata.com/fr/articles/13097437-comment-reprogrammer-des-reservations-dans-le-portail-mmb.md): Le flux de reprogrammation permet aux clients de modifier la date et l’heure de visite d’une réservation active.
- [Comment choisir une date pour une réservation à date ouverte dans le portail MMB](https://support.ventrata.com/fr/articles/13097444-comment-choisir-une-date-pour-une-reservation-a-date-ouverte-dans-le-portail-mmb.md): Pour les réservations à date ouverte, les clients peuvent sélectionner une date et une heure de visite après l’achat.
- [Comment gérer les réservations multi-dates dans le portail MMB](https://support.ventrata.com/fr/articles/13097462-comment-gerer-les-reservations-multi-dates-dans-le-portail-mmb.md): Les packages multi-dates permettent aux clients de sélectionner une date et une heure de visite pour chaque inclusion du package. La période est définie par le paramètre « Jours de validité ».
- [Comment reprogrammer des packages multi-dates \(type Pass\) dans le portail MMB](https://support.ventrata.com/fr/articles/13111895-comment-reprogrammer-des-packages-multi-dates-type-pass-dans-le-portail-mmb.md): Le flux de reprogrammation permet aux clients de modifier la date et l’heure de visite des passes multi-dates actifs.
- [Comment reprogrammer des packages multi-dates \(type non-Pass\) dans le portail MMB?](https://support.ventrata.com/fr/articles/13632717-comment-reprogrammer-des-packages-multi-dates-type-non-pass-dans-le-portail-mmb.md): Le flux de reprogrammation permet aux clients de modifier la date et l’heure de visite au niveau du package.
- [Comment annuler des réservations dans le portail MMB](https://support.ventrata.com/fr/articles/13097468-comment-annuler-des-reservations-dans-le-portail-mmb.md): Les clients peuvent annuler des réservations qui n’ont pas encore été utilisées, dont la date ou l’heure de visite n’est pas dépassée, et qui respectent le délai ou la période limite d’annulation.
- [Comment payer un solde impayé dans le portail MMB](https://support.ventrata.com/fr/articles/13097477-comment-payer-un-solde-impaye-dans-le-portail-mmb.md): Le flux Payer le solde impayé permet aux clients de régler tout montant restant dû.
- [Comment valider des bons revendeur dans le portail MMB](https://support.ventrata.com/fr/articles/15201207-comment-valider-des-bons-revendeur-dans-le-portail-mmb.md): Le flux Valider un bon revendeur permet aux clients de sélectionner une date et une heure de visite pour leur bon.
- [Comment signer les décharges dans le portail MMB](https://support.ventrata.com/fr/articles/15654544-comment-signer-les-decharges-dans-le-portail-mmb.md): Permettez aux clients de consulter et de signer les décharges obligatoires avant leur visite à l’aide du portail libre-service Manage My Booking \(MMB\).
- [Manage My Booking – Redirections de paiement](https://support.ventrata.com/fr/articles/13097534-manage-my-booking-redirections-de-paiement.md): Découvrez pourquoi les redirections de paiement sont nécessaires et comment elles fonctionnent.
- [Comment intégrer Google reCAPTCHA Enterprise](https://support.ventrata.com/fr/articles/10110300-comment-integrer-google-recaptcha-enterprise.md): Guide d’intégration pour un Checkout personnalisé
- [Erreur: The ProductID was missing or invalid \(Le ProductID était manquant ou invalide\)](https://support.ventrata.com/fr/articles/9556438-erreur-the-productid-was-missing-or-invalid-le-productid-etait-manquant-ou-invalide.md): Découvrez ce que cette erreur générique peut signifier et ce qui l'a causée.
- [Forfait multi-dates : Échec de la validation – la date est antérieure à la date de début du produit](https://support.ventrata.com/fr/articles/9556910-forfait-multi-dates-echec-de-la-validation-la-date-est-anterieure-a-la-date-de-debut-du-produit.md)
- [Validation échouée: Bookings \[0\] pickup can't be blank](https://support.ventrata.com/fr/articles/9556532-validation-echouee-bookings-0-pickup-can-t-be-blank.md)
- [Erreur: Couldn't find Pickup with 'id'](https://support.ventrata.com/fr/articles/10155049-erreur-couldn-t-find-pickup-with-id.md)
- [Erreur: Uncaught \(in promise\) TypeError: Cannot read properties of null \(reading 'balance'\)](https://support.ventrata.com/fr/articles/10717664-erreur-uncaught-in-promise-typeerror-cannot-read-properties-of-null-reading-balance.md)
- [Échec de la passerelle de paiement Adyen](https://support.ventrata.com/fr/articles/9556498-echec-de-la-passerelle-de-paiement-adyen.md)
- [VivaWallet - Erreur Wordpress : redirection vers la mauvaise page](https://support.ventrata.com/fr/articles/9556519-vivawallet-erreur-wordpress-redirection-vers-la-mauvaise-page.md): Si vous utilisez VivaWallet en combinaison avec Wordpress, après avoir terminé une commande, vous pouvez être redirigé vers la page 404.
- [Problèmes de passerelle de paiement VivaWallet](https://support.ventrata.com/fr/articles/9553256-problemes-de-passerelle-de-paiement-vivawallet.md)
- [Erreur VivaWallet : Accès refusé](https://support.ventrata.com/fr/articles/9556863-erreur-vivawallet-acces-refuse.md)
- [Erreur VivaWallet : Order with code 0 was not found](https://support.ventrata.com/fr/articles/9556866-erreur-vivawallet-order-with-code-0-was-not-found.md)
- [Erreur VivaWallet: Person does not Support Currency in "TEST ENV"](https://support.ventrata.com/fr/articles/9556823-erreur-vivawallet-person-does-not-support-currency-in-test-env.md)
- [Erreur VivaWallet : Transaction Details: Your Payment was Successful](https://support.ventrata.com/fr/articles/9556853-erreur-vivawallet-transaction-details-your-payment-was-successful.md)
- [Vivawallet : Confirmation de paiement manquante](https://support.ventrata.com/fr/articles/9673784-vivawallet-confirmation-de-paiement-manquante.md): Atténuez l'impact des délais d'attente de paiement en mettant en place un webhook simple depuis votre compte marchand VivaWallet.
- [Pourquoi la description de mon produit ne s’affiche-t-elle pas en mode intégré \(embedded mode\) ?](https://support.ventrata.com/fr/articles/10032683-pourquoi-la-description-de-mon-produit-ne-s-affiche-t-elle-pas-en-mode-integre-embedded-mode.md)
- [Est-il possible d’utiliser le widget en modes pop-up et intégré en même temps ?](https://support.ventrata.com/fr/articles/10039756-est-il-possible-d-utiliser-le-widget-en-modes-pop-up-et-integre-en-meme-temps.md)
- [Est-il possible d'avoir plusieurs web checkouts sur la même page ?](https://support.ventrata.com/fr/articles/10040034-est-il-possible-d-avoir-plusieurs-web-checkouts-sur-la-meme-page.md)
- [Comment est calculé le prix « From \(À partir de\) » sur le widget de checkout ?](https://support.ventrata.com/fr/articles/10040327-comment-est-calcule-le-prix-from-a-partir-de-sur-le-widget-de-checkout.md)
- [Quand et à quelle fréquence les e-mails de récupération de commande sont-ils envoyés ?](https://support.ventrata.com/fr/articles/10095671-quand-et-a-quelle-frequence-les-e-mails-de-recuperation-de-commande-sont-ils-envoyes.md)
- [Où les balises HTML sont-elles prises en charge ?](https://support.ventrata.com/fr/articles/9556878-ou-les-balises-html-sont-elles-prises-en-charge.md)
- [Puis-je implémenter le widget de checkout sans exposer la clé API dans le DOM ?](https://support.ventrata.com/fr/articles/10378741-puis-je-implementer-le-widget-de-checkout-sans-exposer-la-cle-api-dans-le-dom.md)
- [Quel web checkout a été utilisé pour une réservation ?](https://support.ventrata.com/fr/articles/10507795-quel-web-checkout-a-ete-utilise-pour-une-reservation.md): Si vous avez plusieurs web checkouts, il peut être facile de perdre la trace de celui utilisé pour chaque réservation.
- [Pourquoi une réservation effectuée avec le nouveau CMS est-elle attribuée à la source Concierge ?](https://support.ventrata.com/fr/articles/11027068-pourquoi-une-reservation-effectuee-avec-le-nouveau-cms-est-elle-attribuee-a-la-source-concierge.md)

### Application terminal Ventrata

- [Présentation de l’application Ventrata Terminal](https://support.ventrata.com/fr/articles/9545671-presentation-de-l-application-ventrata-terminal.md): Transformez votre terminal en une solution tout-en-un qui complète parfaitement vos opérations.
- [Comment activer le terminal en mode kiosque](https://support.ventrata.com/fr/articles/9595828-comment-activer-le-terminal-en-mode-kiosque.md): Le mode kiosque est une solution en libre-service qui élimine le besoin d'assistance du personnel.
- [Comment utiliser Quick Sale](https://support.ventrata.com/fr/articles/9521620-comment-utiliser-quick-sale.md): Quick Sale est conçu pour vous permettre de vendre des produits en seulement quelques étapes simples.
- [Comment ajouter des commentaires](https://support.ventrata.com/fr/articles/9902645-comment-ajouter-des-commentaires.md): L'ajout de commentaires et/ou de pièces jointes aux réservations existantes est particulièrement utile lorsque votre opération nécessite des pièces justificatives au moment de retirer les tickets.
- [Comment annuler le solde d'une commande](https://support.ventrata.com/fr/articles/10058243-comment-annuler-le-solde-d-une-commande.md): Permettez aux clients de reprogrammer leurs visites sans solde à payer et encouragez les recommandations positives.
- [Comment configurer les méthodes de règlement des revendeurs correspondantes dans l'application Terminal](https://support.ventrata.com/fr/articles/10138731-comment-configurer-les-methodes-de-reglement-des-revendeurs-correspondantes-dans-l-application-terminal.md): Utilisez des lots pour permettre aux revendeurs de régler les ventes en utilisant toutes les méthodes approuvées.
- [Comment forcer la disponibilité](https://support.ventrata.com/fr/articles/9547022-comment-forcer-la-disponibilite.md): Les vendeurs peuvent forcer la disponibilité dans l'application terminal Ventrata.
- [Comment utiliser le flux « Envoyer un lien de paiement »](https://support.ventrata.com/fr/articles/13427819-comment-utiliser-le-flux-envoyer-un-lien-de-paiement.md): Créez des réservations avec solde dû pour les ventes par téléphone ou en groupe, et permettez aux clients de payer plus tard via un lien de paiement sécurisé.
- [Désactiver les surclassements en mode kiosque](https://support.ventrata.com/fr/articles/9595887-desactiver-les-surclassements-en-mode-kiosque.md): Les surclassements sont généralement des produits proposés aux clients en remplacement de leur sélection initiale.
- [Comment ancrer le clavier à l'écran](https://support.ventrata.com/fr/articles/10732329-comment-ancrer-le-clavier-a-l-ecran.md): Apprenez à résoudre un problème de clavier flottant

### Matériel

- [Comment utiliser le scanner IR \(S1F2L uniquement\)](https://support.ventrata.com/fr/articles/10441223-comment-utiliser-le-scanner-ir-s1f2l-uniquement.md): Idéal pour les environnements à fort volume grâce à une numérisation nettement plus rapide.
- [Comment configurer le terminal de paiement IM30](https://support.ventrata.com/fr/articles/10130788-comment-configurer-le-terminal-de-paiement-im30.md): Configurez le terminal de paiement libre-service IM30.
- [Comment configurer les PINpads Verifone P400/P400 Plus](https://support.ventrata.com/fr/articles/10062666-comment-configurer-les-pinpads-verifone-p400-p400-plus.md): Configurez et connectez votre appareil Verifone à Ventrata pour des paiements sécurisés avec intégration Adyen.
- [Comment configurer les imprimantes BOCA](https://support.ventrata.com/fr/articles/10067658-comment-configurer-les-imprimantes-boca.md): Configurez votre imprimante BOCA pour une impression de billets de haute qualité avec une intégration POS transparente.
- [VivaWallet : Désactiver l’arrondi des totaux de commande](https://support.ventrata.com/fr/articles/9699601-vivawallet-desactiver-l-arrondi-des-totaux-de-commande.md): Activez la prise en charge des montants décimaux dans VivaWallet pour éviter les écarts dans les totaux des commandes.

## Deutsch

### Dashboard

- [Produkte erstellen](https://support.ventrata.com/de/articles/9495702-produkte-erstellen.md)
- [Produktebene einrichten](https://support.ventrata.com/de/articles/9527369-produktebene-einrichten.md): Die Produktebene ist die Produktseite, die Einstellungen wie Tickets, Tarife, Tourzeiten oder Verfügbarkeiten enthält.
- [Optionen erstellen](https://support.ventrata.com/de/articles/9526549-optionen-erstellen.md): Mit Optionen können Sie Varianten Ihrer Produkte erstellen, zum Beispiel basierend auf Sprache, Dauer oder Tageszeit.
- [Öffnungszeiten verwenden](https://support.ventrata.com/de/articles/9527262-offnungszeiten-verwenden.md): Die Öffnungszeiten bestimmen, welche Ihrer Touren verfügbar sind. Touren außerhalb der Öffnungszeiten werden den Kunden nicht angezeigt.
- [Vergleiche \(Up-Sell\) erstellen](https://support.ventrata.com/de/articles/9527109-vergleiche-up-sell-erstellen.md): Erstellen Sie Vergleiche zu Produkten, die ANSTELLE eines anderen Produkts angeboten werden können.
- [Per-Booking Pricing \(Preis pro Buchung\) verwenden](https://support.ventrata.com/de/articles/9553409-per-booking-pricing-preis-pro-buchung-verwenden.md): Per-Booking Pricing ist eine Einrichtung, bei der der Kunde für die gesamte Buchung und nicht für jedes einzelne Ticket zahlt.
- [Verfügbarkeits- und Preismodifikatoren](https://support.ventrata.com/de/articles/9515904-verfugbarkeits-und-preismodifikatoren.md): Mit Modifikatoren können Sie Ihre Einstellungen anhand von Kriterien wie Optionen, Touren, Saisons und anderen festlegen.
- [Absetzpunkte erstellen](https://support.ventrata.com/de/articles/9527142-absetzpunkte-erstellen.md): Ermöglichen Sie Ihren Kunden, auf Produktebene einen Transfer zu vordefinierten Absetzpunkten zu buchen.

### Hardware

- [Castles S1F4Pro \(Saturn 1000\) Zahlungsterminal einrichten](https://support.ventrata.com/de/articles/14089228-castles-s1f4pro-saturn-1000-zahlungsterminal-einrichten.md): Erfahren Sie, wie Sie das Zahlungsterminal Castles S1F4Pro \(Saturn 1000\) einrichten und verwenden.

## Português

### Painel de controle

- [Guia de Imagens de Produto e Branding](https://support.ventrata.com/pt/articles/11767583-guia-de-imagens-de-produto-e-branding.md): Carregue e gira elementos visuais para melhorar a visibilidade nos canais de venda e na comunicação com o cliente.
- [Como utilizar a tabela de reservas](https://support.ventrata.com/pt/articles/9357364-como-utilizar-a-tabela-de-reservas.md): O separador Bookings \(Reservas\) reúne todas as suas reservas, compras de itens ou vales-presente e mantém o registo dos seus clientes e das alocações de recursos.
- [Como utilizar o nível da reserva](https://support.ventrata.com/pt/articles/9490682-como-utilizar-o-nivel-da-reserva.md): O nível da reserva refere-se ao detalhe da reserva, que aparece quando seleciona uma reserva específica na página Reservas.
- [Como utilizar a tabela de bilhetes](https://support.ventrata.com/pt/articles/9357390-como-utilizar-a-tabela-de-bilhetes.md): Os bilhetes são o nível mais baixo da hierarquia de reservas: um pedido pode conter várias reservas, enquanto uma reserva pode conter vários bilhetes.
- [Como utilizar a tabela de reservas](https://support.ventrata.com/pt/articles/9357371-como-utilizar-a-tabela-de-reservas.md): Um pedido é o nível mais alto da hierarquia de reservas, podendo conter várias reservas, enquanto uma reserva pode conter vários bilhetes.
- [Como criar e usar tarefas](https://support.ventrata.com/pt/articles/9357386-como-criar-e-usar-tarefas.md): Gira reservas utilizando Tasks \(Tarefas\) para oferecer um suporte ao cliente excecional.
- [Como utilizar a tabela de compras de itens](https://support.ventrata.com/pt/articles/9489715-como-utilizar-a-tabela-de-compras-de-itens.md): Apresenta todas as compras de itens vendidas. Ao contrário das reservas, os itens de retalho não têm data de viagem, validade ou descritores de capacidade.
- [Como utilizar a tabela de clientes](https://support.ventrata.com/pt/articles/9489717-como-utilizar-a-tabela-de-clientes.md): Clientes é uma base de dados com as informações de contacto dos seus clientes.
- [Como utilizar a tabela de alocação de recursos](https://support.ventrata.com/pt/articles/9489720-como-utilizar-a-tabela-de-alocacao-de-recursos.md): Resource Allocations \(Alocações de recursos\) é uma visão geral dos recursos atribuídos em todas as suas reservas onde foram atribuídos recursos.
- [Como utilizar a tabela de livros-razão \(ledgers\)](https://support.ventrata.com/pt/articles/9490808-como-utilizar-a-tabela-de-livros-razao-ledgers.md): Livros-Razão \(Ledgers\) são livros ou registos contabilísticos que acompanham e resumem sistematicamente as transações financeiras de uma empresa.
- [Como utilizar livros razão](https://support.ventrata.com/pt/articles/9527282-como-utilizar-livros-razao.md): Os livros-razão são registos contabilísticos que acompanham e resumem sistematicamente as transações financeiras de uma empresa.
- [Como configurar predefinições](https://support.ventrata.com/pt/articles/9521563-como-configurar-predefinicoes.md): As predefinições são uma ferramenta eficiente que ajuda a agilizar a venda de produtos populares.
- [Como usar as funções operacionais](https://support.ventrata.com/pt/articles/9577174-como-usar-as-funcoes-operacionais.md): As funções operacionais são conjuntos de identificadores para motoristas.
- [Como criar vendedores](https://support.ventrata.com/pt/articles/9576515-como-criar-vendedores.md): Os vendedores são funcionários que vendem os seus produtos no campo.
- [Como usar metas](https://support.ventrata.com/pt/articles/9577444-como-usar-metas.md): As metas são uma estrutura de comissão para vendedores.
- [Como utilizar mensagens](https://support.ventrata.com/pt/articles/9576544-como-utilizar-mensagens.md): Contacte vendedores ou localizações diretamente a partir do painel da Ventrata e permita que os seus vendedores entrem em contacto consigo através dos dispositivos de terminal.
- [Como configurar um protetor de ecrã para quiosques](https://support.ventrata.com/pt/articles/11154252-como-configurar-um-protetor-de-ecra-para-quiosques.md): Atraia clientes com protetores de ecrã atraentes nos seus quiosques. Carregue facilmente imagens, GIFs ou vídeos.
- [Como usar recompensas](https://support.ventrata.com/pt/articles/9577735-como-usar-recompensas.md): As recompensas permitem aos concierges acumular pontos em vez de dinheiro, que podem ser trocados por cartões-presente.
- [Como criar revendedores](https://support.ventrata.com/pt/articles/9344461-como-criar-revendedores.md): Crie revendedores que vendem as suas viagens aos seus clientes, acrescentando valor por meio de serviços adicionais ou personalização.
- [Como configurar o nível do revendedor](https://support.ventrata.com/pt/articles/9565233-como-configurar-o-nivel-do-revendedor.md): O nível do revendedor contém informações sobre o revendedor, como o esquema de comissão, detalhes básicos, lista de agentes, outlets \(pontos de venda\) e branding.
- [Compreender a faturação e os relatórios de revendedores](https://support.ventrata.com/pt/articles/9532564-compreender-a-faturacao-e-os-relatorios-de-revendedores.md): Faturar e gerir pagamentos com os seus revendedores.
- [Como usar a tabela de preços do revendedor](https://support.ventrata.com/pt/articles/9565394-como-usar-a-tabela-de-precos-do-revendedor.md): A tabela de preços do revendedor é uma tabela de tarifas de produtos online usada para definir preços por produto, fonte, revendedor, banda e outros modificadores de tarifa.
- [Como direcionar o seu portal de vendas Ventrata para um domínio personalizado](https://support.ventrata.com/pt/articles/9520623-como-direcionar-o-seu-portal-de-vendas-ventrata-para-um-dominio-personalizado.md): Alojar o seu portal de vendas num domínio personalizado melhora a imagem profissional e a credibilidade da sua marca.
- [Conexões e Webhooks](https://support.ventrata.com/pt/articles/9577239-conexoes-e-webhooks.md)
- [Como utilizar a tabela de Produtos](https://support.ventrata.com/pt/articles/9490836-como-utilizar-a-tabela-de-produtos.md): A secção Produtos inclui as definições necessárias para criar um portefólio completo de produtos.
- [Como usar encerramentos](https://support.ventrata.com/pt/articles/9577223-como-usar-encerramentos.md): Os encerramentos fecham a disponibilidade dos produtos por períodos selecionados.
- [Como criar artigos](https://support.ventrata.com/pt/articles/9565435-como-criar-artigos.md): Crie artigos de venda que podem ser adquiridos individualmente ou em conjunto com uma reserva.
- [Como criar stocks](https://support.ventrata.com/pt/articles/9572472-como-criar-stocks.md): O acompanhamento preciso do inventário ajuda no planeamento estratégico, ajustes de preços e ofertas promocionais, levando à satisfação do cliente.
- [Como utilizar contadores](https://support.ventrata.com/pt/articles/9522467-como-utilizar-contadores.md): A Ventrata oferece a funcionalidade de contadores para atrações que utilizam torniquetes.
- [Como utilizar marcas](https://support.ventrata.com/pt/articles/9521172-como-utilizar-marcas.md): Faça a gestão das suas diferentes marcas num único local e atribua-as aos seus portais e web checkouts.
- [Como criar temporadas](https://support.ventrata.com/pt/articles/9572389-como-criar-temporadas.md): As temporadas ajudam a definir as épocas alta e baixa, permitindo que as empresas ajustem as suas ofertas e preços de acordo.
- [Como criar e formatar termos de isenção de responsabilidade](https://support.ventrata.com/pt/articles/9495496-como-criar-e-formatar-termos-de-isencao-de-responsabilidade.md): Um termo de isenção de responsabilidade assinado protege uma organização da responsabilidade por determinadas ações ou eventos.
- [Como criar produtos](https://support.ventrata.com/pt/articles/9495702-como-criar-produtos.md)
- [Como configurar o nível do produto](https://support.ventrata.com/pt/articles/9527369-como-configurar-o-nivel-do-produto.md): O nível do produto é a página do produto que contém configurações como bilhetes, tarifas, horários das viagens ou disponibilidade.
- [Como criar bilhetes](https://support.ventrata.com/pt/articles/9527201-como-criar-bilhetes.md): Crie bilhetes, ou unidades, que os clientes podem comprar para visitar a sua atração.
- [Como criar e gerir extras](https://support.ventrata.com/pt/articles/9526507-como-criar-e-gerir-extras.md): Os extras são itens que não constituem uma reserva e são criados ao nível do produto. Têm o seu próprio preço e são sempre vendidos em conjunto com uma reserva.
- [Como criar opções](https://support.ventrata.com/pt/articles/9526549-como-criar-opcoes.md): As opções permitem criar variações dos seus produtos, por exemplo, com base no idioma, duração ou hora do dia.
- [Como criar viagens](https://support.ventrata.com/pt/articles/9526393-como-criar-viagens.md): As viagens permitem criar um horário de partidas ao longo de um determinado dia, durante o qual os clientes podem visitar a sua atração.
- [Como criar grupos de viagens](https://support.ventrata.com/pt/articles/9526376-como-criar-grupos-de-viagens.md): Os grupos de viagens permitem agrupar viagens com base na hora do dia para alterar preços e disponibilidade.
- [Como usar o horário de funcionamento](https://support.ventrata.com/pt/articles/9527262-como-usar-o-horario-de-funcionamento.md): O horário de funcionamento determina quais passeios estão disponíveis. Passeios fora do horário de funcionamento não são mostrados aos clientes.
- [Como criar produtos de pacote](https://support.ventrata.com/pt/articles/9526581-como-criar-produtos-de-pacote.md): Crie produtos incluídos, ou inclusões, que constituem o seu pacote.
- [Como criar comparações \(up-sell\)](https://support.ventrata.com/pt/articles/9527109-como-criar-comparacoes-up-sell.md): Crie comparações com produtos que podem ser oferecidos EM VEZ de outro produto.
- [Como criar combinações](https://support.ventrata.com/pt/articles/9526928-como-criar-combinacoes.md): As combinações permitem oferecer aos clientes outros produtos ADICIONALMENTE ao produto que já selecionaram.
- [Como criar novas alocações](https://support.ventrata.com/pt/articles/9503658-como-criar-novas-alocacoes.md): As alocações permitem-lhe limitar a disponibilidade do produto para revendedores.
- [Como utilizar as alocações](https://support.ventrata.com/pt/articles/9503411-como-utilizar-as-alocacoes.md): As alocações permitem limitar a disponibilidade dos produtos para os revendedores.
- [Como usar o preço por reserva](https://support.ventrata.com/pt/articles/9553409-como-usar-o-preco-por-reserva.md): O preço por reserva é uma configuração que cobra o cliente pelo total da reserva em vez de cada bilhete individual.
- [Modificadores de disponibilidade e tarifas](https://support.ventrata.com/pt/articles/9515904-modificadores-de-disponibilidade-e-tarifas.md): Os modificadores permitem especificar as suas definições usando critérios como opções, viagens, temporardas e outros.
- [Como gerir a disponibilidade utilizando recursos](https://support.ventrata.com/pt/articles/9506970-como-gerir-a-disponibilidade-utilizando-recursos.md): A disponibilidade de um produto abrange um conjunto de modificadores que são tidos em conta quando ocorre uma reserva.
- [Gestão da disponibilidade no produto](https://support.ventrata.com/pt/articles/11523259-gestao-da-disponibilidade-no-produto.md): Aprenda a gerir a disponibilidade dos produtos através de recursos.
- [Gestão de disponibilidade com manifestos](https://support.ventrata.com/pt/articles/11523325-gestao-de-disponibilidade-com-manifestos.md): Saiba como usar manifestos para gerir a disponibilidade através de recursos.
- [Utilizar alterações em massa](https://support.ventrata.com/pt/articles/11523888-utilizar-alteracoes-em-massa.md): Saiba como utilizar alterações em massa para gerir a disponibilidade com recursos.
- [Criar bilhetes de membro para outros produtos](https://support.ventrata.com/pt/articles/12569371-criar-bilhetes-de-membro-para-outros-produtos.md): Adicione bilhetes exclusivos para membros aos produtos, permitindo que as subscrições sejam resgatadas apenas por clientes elegíveis.
- [Como utilizar adesões no Backoffice](https://support.ventrata.com/pt/articles/10383340-como-utilizar-adesoes-no-backoffice.md): Venda e resgate adesões através do Backoffice.
- [Como resgatar uma adesão no Backoffice](https://support.ventrata.com/pt/articles/13009803-como-resgatar-uma-adesao-no-backoffice.md): Resgate uma adesão criando uma nova reserva e aplicando-lhe o benefício da adesão.
- [Como renovar adesões no Backoffice](https://support.ventrata.com/pt/articles/13009813-como-renovar-adesoes-no-backoffice.md): Renove adesões manual ou automaticamente.
- [Como criar um produto Point to Point](https://support.ventrata.com/pt/articles/9507718-como-criar-um-produto-point-to-point.md): Point to Point permite criar produtos que oferecem serviços de transferência de um ponto para outro.
- [Como gerir Point to Point](https://support.ventrata.com/pt/articles/9507777-como-gerir-point-to-point.md): Gerir tarifas e disponibilidade de produtos Point to Point.
- [Como criar grupos de tarifas](https://support.ventrata.com/pt/articles/11410384-como-criar-grupos-de-tarifas.md): Aprenda a combinar preços dinâmicos com outros tipos de variabilidade.
- [Como definir as tarifas](https://support.ventrata.com/pt/articles/11410400-como-definir-as-tarifas.md): Garanta que os preços corretos apareçam em todos os canais de venda definindo as tarifas base e as específicas para modificadores.
- [Como reorganizar as tarifas](https://support.ventrata.com/pt/articles/11410452-como-reorganizar-as-tarifas.md): Organize a sua lista para um desempenho ideal.
- [Como selecionar a tarifa por defeito](https://support.ventrata.com/pt/articles/11410465-como-selecionar-a-tarifa-por-defeito.md): Defina todas as suas tarifas para uma tarifa específica.
- [Como utilizar recursos e grupos de recursos](https://support.ventrata.com/pt/articles/9521464-como-utilizar-recursos-e-grupos-de-recursos.md): Embora o objetivo dos recursos seja gerir o transporte, também podem ser utilizados para gerir a capacidade/disponibilidade do produto.
- [Como gerir recursos com lugares sentados](https://support.ventrata.com/pt/articles/9521298-como-gerir-recursos-com-lugares-sentados.md): Faça a gestão dos lugares do seu autocarro ou barco e reduza a logística manual configurando recursos com lugares sentados no dashboard da Ventrata.
- [Como criar e utilizar modelos de email](https://support.ventrata.com/pt/articles/9491425-como-criar-e-utilizar-modelos-de-email.md): Personalize os modelos de email predefinidos para a comunicação com o cliente com mensagens personalizadas.
- [Variável de impressão](https://support.ventrata.com/pt/articles/9531093-variavel-de-impressao.md): Utilize variáveis de impressão para personalizar os recibos de transações, reservas ou bilhetes.
- [Variáveis Klaviyo](https://support.ventrata.com/pt/articles/11145253-variaveis-klaviyo.md): As variáveis Klaviyo ajudam a personalizar os modelos Postmark com conteúdo reutilizável da Ventrata.
- [Variáveis Mailjet](https://support.ventrata.com/pt/articles/9501898-variaveis-mailjet.md): As variáveis Mailjet ajudam a personalizar os modelos Mailjet com conteúdo reutilizável da Ventrata.
- [Como criar campanhas Postmark](https://support.ventrata.com/pt/articles/9501916-como-criar-campanhas-postmark.md): O Postmark é um serviço de entrega de e-mails concebido para garantir o envio rápido de e-mails transacionais.
- [Variáveis Postmark](https://support.ventrata.com/pt/articles/9503273-variaveis-postmark.md): As variáveis Postmark ajudam a personalizar os modelos Postmark com conteúdo reutilizável da Ventrata.
- [Como criar campanhas Twilio](https://support.ventrata.com/pt/articles/9506602-como-criar-campanhas-twilio.md): O Twilio é uma ferramenta de comunicação programável baseada na cloud que a Ventrata utiliza para enviar e receber mensagens de texto e mensagens de WhatsApp.
- [Variáveis Twilio](https://support.ventrata.com/pt/articles/9506672-variaveis-twilio.md): As variáveis Twilio ajudam a personalizar os modelos Twilio com conteúdo reutilizável da Ventrata.
- [Como criar despachos](https://support.ventrata.com/pt/articles/9561785-como-criar-despachos.md)
- [Como criar desembarques](https://support.ventrata.com/pt/articles/9527142-como-criar-desembarques.md): Permita que os seus clientes reservem uma transferência para pontos de desembarque predefinidos.
- [Como criar rotas](https://support.ventrata.com/pt/articles/9557143-como-criar-rotas.md): As rotas são coleções de pontos de recolha e desembarque organizados na ordem em que o motorista recolhe ou deixa os clientes.
- [Como utilizar a tabela de preços](https://support.ventrata.com/pt/articles/9916623-como-utilizar-a-tabela-de-precos.md): Faça a gestão dos preços dos seus produtos a partir de uma única tabela de preços.
- [Como criar manifestos](https://support.ventrata.com/pt/articles/9521666-como-criar-manifestos.md): Os manifestos oferecem uma forma simples de acompanhar produtos reservados, recursos, ocupação e outros.
- [Como utilizar as notificações](https://support.ventrata.com/pt/articles/9516057-como-utilizar-as-notificacoes.md): As notificações são mensagens automáticas por e-mail ou SMS para a sua equipa sobre várias atualizações.
- [Como resgatar o código de um vale](https://support.ventrata.com/pt/articles/9516193-como-resgatar-o-codigo-de-um-vale.md): Resgate códigos de um vale usando o painel Ventrata ou o portal de vendas.
- [Trabalhar com gráficos e relatórios](https://support.ventrata.com/pt/articles/9521969-trabalhar-com-graficos-e-relatorios.md): Saiba como criar relatórios e gráficos para analisar dados, identificar tendências e apresentar informações de forma clara em toda a sua organização.
- [Trabalhar com Pesquisas Guardadas](https://support.ventrata.com/pt/articles/9521842-trabalhar-com-pesquisas-guardadas.md): Os registos armazenados na base de dados estão organizados em diferentes colunas que pode adicionar, remover ou organizar a seu gosto.
- [Como criar novos utilizadores](https://support.ventrata.com/pt/articles/9521521-como-criar-novos-utilizadores.md): Os utilizadores são as pessoas da sua organização que têm acesso ao dashboard da Ventrata.
- [Como configurar perfis](https://support.ventrata.com/pt/articles/9532488-como-configurar-perfis.md): Os perfis agrupam utilizadores com responsabilidades semelhantes em categorias, cada uma equipada com um conjunto de permissões dentro do painel do Ventrata.
- [Resolução de problemas de disponibilidade do produto](https://support.ventrata.com/pt/articles/9507172-resolucao-de-problemas-de-disponibilidade-do-produto.md): A disponibilidade do produto define quando e quantos visitantes podem reservar os seus produtos.
- [Como funciona a função de pesquisa](https://support.ventrata.com/pt/articles/11093526-como-funciona-a-funcao-de-pesquisa.md): Aprenda a pesquisar tabelas de forma eficaz.

### Web Checkout

- [Guia de Implementação](https://support.ventrata.com/pt/articles/10153549-guia-de-implementacao.md): Descubra os recursos do widget de checkout da Ventrata e como implementá-los.
- [Integrar o checkout em modo incorporado](https://support.ventrata.com/pt/articles/10155337-integrar-o-checkout-em-modo-incorporado.md): A implementação do modo incorporado exige requisitos específicos.
- [Exibir o checkout ao clicar num elemento ou ao acionar um evento](https://support.ventrata.com/pt/articles/10155913-exibir-o-checkout-ao-clicar-num-elemento-ou-ao-acionar-um-evento.md): Configure o seu checkout para alinhar com as interações dos clientes e com as necessidades específicas do seu negócio.
- [Entradas de configuração suportadas](https://support.ventrata.com/pt/articles/10155297-entradas-de-configuracao-suportadas.md): → As entradas de configuração são definições e parâmetros que determinam como o checkout funciona e se comporta.
- [Lista de funcionalidades do checkout](https://support.ventrata.com/pt/articles/10155293-lista-de-funcionalidades-do-checkout.md): A Ventrata oferece funcionalidades específicas concebidas para facilitar o processo de compra e melhorar a experiência do utilizador.
- [Como usar cartões-presente no checkout web](https://support.ventrata.com/pt/articles/9552321-como-usar-cartoes-presente-no-checkout-web.md): Os cartões-presente são vales pré-pagos que os clientes podem comprar e utilizar como forma de pagamento para experiências.
- [Como personalizar o Seletor de opções](https://support.ventrata.com/pt/articles/10090221-como-personalizar-o-seletor-de-opcoes.md): Personalize a forma como as opções do produto e os idiomas dos comentários da viagem são apresentados.
- [Como definir as cores do checkout](https://support.ventrata.com/pt/articles/10147149-como-definir-as-cores-do-checkout.md): Personalize as cores do seu checkout web para corresponder a cada uma das suas marcas.
- [Como usar a funcionalidade de multi reservas](https://support.ventrata.com/pt/articles/9556104-como-usar-a-funcionalidade-de-multi-reservas.md): A multi reserva permite que você tenha um fluxo de carrinho de compras totalmente gerido através na nossa aplicação.
- [Eventos personalizados](https://support.ventrata.com/pt/articles/10156351-eventos-personalizados.md): Integre a solução de checkout Ventrata a aplicações externas utilizando eventos personalizados.
- [Como utilizar listas de espera](https://support.ventrata.com/pt/articles/9553149-como-utilizar-listas-de-espera.md): A funcionalidade Waitlists \(Listas de espera\) é um complemento valioso ao painel Ventrata, especialmente para viagens com elevada procura e disponibilidade limitada.
- [Como utilizar a funcionalidade Charity Roundup](https://support.ventrata.com/pt/articles/9555982-como-utilizar-a-funcionalidade-charity-roundup.md): A funcionalidade Charity Roundup \(Arredondamento solidário\) da Ventrata permite que os clientes contribuam facilmente para causas solidárias em cada compra.
- [Como configurar os Termos e Condições](https://support.ventrata.com/pt/articles/9556179-como-configurar-os-termos-e-condicoes.md): Os Termos e Condições protegem ambas as partes ao delinear direitos, responsabilidades e expectativas, ajudando a evitar mal-entendidos.
- [Como utilizar a funcionalidade de introdução de código Promocional / Cartão-presente](https://support.ventrata.com/pt/articles/9556232-como-utilizar-a-funcionalidade-de-introducao-de-codigo-promocional-cartao-presente.md): A funcionalidade de introdução de código Promocional / Cartão-presente permite aos clientes introduzir códigos promocionais ou de cartão-presente no checkout para aplicar descontos às suas encomendas.
- [Como usar o recurso Mostrar Assentos Restantes](https://support.ventrata.com/pt/articles/9556255-como-usar-o-recurso-mostrar-assentos-restantes.md): A funcionalidade Mostrar Assentos Restantes permite exibir o número de assentos disponíveis para recursos com assentos.
- [Como usar a funcionalidade Barra Inferior](https://support.ventrata.com/pt/articles/9556264-como-usar-a-funcionalidade-barra-inferior.md): A funcionalidade Barra Inferior foi criada para ajudar os clientes a acompanhar facilmente o seu pedido.
- [Como pré-selecionar a primeira data disponível](https://support.ventrata.com/pt/articles/10091310-como-pre-selecionar-a-primeira-data-disponivel.md): Selecione automaticamente a primeira data disponível, orientando os clientes e simplificando as reservas.
- [Como usar o recurso do Botão "Saltar Ofertas"](https://support.ventrata.com/pt/articles/11046840-como-usar-o-recurso-do-botao-saltar-ofertas.md): Adicione um botão para ignorar listas longas de ofertas e melhorar o fluxo de checkout.
- [Como organizar produtos no checkout com calendário prioritário](https://support.ventrata.com/pt/articles/10600874-como-organizar-produtos-no-checkout-com-calendario-prioritario.md): Utilize a funcionalidade de categoria para apresentar apenas os produtos adequados para uma abordagem com Calendar First \(calendário prioritário\) e organizá-los pela ordem pretendida.
- [Como filtrar produtos para o checkout calendário prioritário](https://support.ventrata.com/pt/articles/10601923-como-filtrar-produtos-para-o-checkout-calendario-prioritario.md): Selecione a sua lista de produtos Calendar First \(calendário prioritário\) usando diferentes parâmetros.
- [Como os tipos de bilhetes são exibidos na funcionalidade calendário prioritário](https://support.ventrata.com/pt/articles/10825165-como-os-tipos-de-bilhetes-sao-exibidos-na-funcionalidade-calendario-prioritario.md): Saiba como os níveis de bilhete são exibidos na funcionalidade Calendar First \(calendário prioritário\) e como garantir a consistência.
- [Permitir membros no Web Checkout](https://support.ventrata.com/pt/articles/11330893-permitir-membros-no-web-checkout.md): Ative o registo e o resgate de benefícios de membro no Web Checkout, permitindo que os membros iniciem sessão e utilizem os seus benefícios durante a reserva.
- [Métodos de verificação de membros](https://support.ventrata.com/pt/articles/11330936-metodos-de-verificacao-de-membros.md): Controle como os membros efetuam o login definindo os métodos de verificação permitidos na configuração do widget ou do botão.
- [Como o login de membro é armazenado](https://support.ventrata.com/pt/articles/11390537-como-o-login-de-membro-e-armazenado.md): Este guia explica como o login de membro funciona através de um cookie armazenado no navegador e como verificar o seu valor.
- [Manual de rastreamento](https://support.ventrata.com/pt/articles/9550944-manual-de-rastreamento.md): Este artigo descreve o processo de configuração do rastreamento de eventos via Google Tag Manager \(GTM\) no Google Analytics 4 \(GA4\).
- [Como implementar e utilizar o portal Manage My Booking \(MMB\)](https://support.ventrata.com/pt/articles/12255663-como-implementar-e-utilizar-o-portal-manage-my-booking-mmb.md): O portal Manage My Booking \(MMB\) oferece aos clientes uma forma de autoatendimento para gerir as suas reservas
- [Como reagendar reservas no portal MMB](https://support.ventrata.com/pt/articles/13097437-como-reagendar-reservas-no-portal-mmb.md): O fluxo de reagendamento permite aos clientes alterar a data e a hora da viagem de uma reserva ativa.
- [Como escolher uma data numa reserva com data aberta no portal MMB](https://support.ventrata.com/pt/articles/13097444-como-escolher-uma-data-numa-reserva-com-data-aberta-no-portal-mmb.md): Para reservas com data aberta, os clientes podem selecionar a data e a hora da viagem após a compra.
- [Como gerir reservas de várias datas no portal MMB](https://support.ventrata.com/pt/articles/13097462-como-gerir-reservas-de-varias-datas-no-portal-mmb.md): Os pacotes multi-data permitem aos clientes selecionar uma data e hora de viagem para cada incluído do pacote. O intervalo de tempo é definido pela definição 'Validity Days \(Dias de validade\)'.
- [Como reagendar pacotes multi-data \(tipo Passe\) no portal MMB](https://support.ventrata.com/pt/articles/13111895-como-reagendar-pacotes-multi-data-tipo-passe-no-portal-mmb.md): O fluxo de reagendamento permite ao cliente alterar a data e o horário da visita dos passes multi-data ativos.
- [Como reagendar pacotes multi-data \(tipo não passe\) no portal MMB](https://support.ventrata.com/pt/articles/13632717-como-reagendar-pacotes-multi-data-tipo-nao-passe-no-portal-mmb.md): O fluxo de reagendamento permite ao cliente alterar a data e a hora da viagem ao nível do pacote
- [Como cancelar reservas no portal MMB](https://support.ventrata.com/pt/articles/13097468-como-cancelar-reservas-no-portal-mmb.md): Os clientes podem cancelar reservas que ainda não foram resgatadas, que não ultrapassaram a data ou hora da viagem e que estejam dentro do aviso de cancelamento ou do período limite.
- [Como pagar o saldo em dívida no portal MMB](https://support.ventrata.com/pt/articles/13097477-como-pagar-o-saldo-em-divida-no-portal-mmb.md): O fluxo Pay Unpaid Balance \(Pagar saldo em dívida\) permite aos clientes liquidar qualquer pagamento pendente.
- [Como resgatar vales de revendedor no portal MMB](https://support.ventrata.com/pt/articles/15201207-como-resgatar-vales-de-revendedor-no-portal-mmb.md): O fluxo Redeem Reseller Voucher permite que os clientes selecionem uma data e horário de tour para o respetivo vale.
- [Como assinar isenções no portal MMB](https://support.ventrata.com/pt/articles/15654544-como-assinar-isencoes-no-portal-mmb.md): Permita que os clientes consultem e assinem as isenções obrigatórias antes da viagem através do portal de autosserviço Manage My Booking \(MMB\).
- [Manage My Booking \(Gerir a minha reserva\) — Redirecionamentos de pagamento](https://support.ventrata.com/pt/articles/13097534-manage-my-booking-gerir-a-minha-reserva-redirecionamentos-de-pagamento.md): Saiba por que os redirecionamentos de pagamento são necessários e como funcionam.
- [Como integrar o Google reCAPTCHA Enterprise](https://support.ventrata.com/pt/articles/10110300-como-integrar-o-google-recaptcha-enterprise.md): Guia de integração do checkout personalizado
- [Erro: O ProductID está em falta ou é inválido](https://support.ventrata.com/pt/articles/9556438-erro-o-productid-esta-em-falta-ou-e-invalido.md): Descubra o que este erro genérico pode significar e o que o causou.
- [Pacote Multi-Data: A validação falhou - a data é anterior à data de início do produto.](https://support.ventrata.com/pt/articles/9556910-pacote-multi-data-a-validacao-falhou-a-data-e-anterior-a-data-de-inicio-do-produto.md)
- [Validation Failed: Bookings \[0\] pickup can't be blank](https://support.ventrata.com/pt/articles/9556532-validation-failed-bookings-0-pickup-can-t-be-blank.md)
- [Erro: Couldn't find Pickup with 'id'](https://support.ventrata.com/pt/articles/10155049-erro-couldn-t-find-pickup-with-id.md)
- [Uncaught \(in promise\) TypeError: Cannot read properties of null \(reading 'balance'\)](https://support.ventrata.com/pt/articles/10717664-uncaught-in-promise-typeerror-cannot-read-properties-of-null-reading-balance.md)
- [Falha no gateway de pagamento Adyen](https://support.ventrata.com/pt/articles/9556498-falha-no-gateway-de-pagamento-adyen.md)
- [VivaWallet - Erro do Wordpress: redirecionamento para a página errada](https://support.ventrata.com/pt/articles/9556519-vivawallet-erro-do-wordpress-redirecionamento-para-a-pagina-errada.md): Se estiver a utilizar o VivaWallet em combinação com o Wordpress, após concluir uma encomenda, poderá ser redirecionado para a página 404 ou para uma página semelhante.
- [Problemas com o gateway de pagamento VivaWallet](https://support.ventrata.com/pt/articles/9553256-problemas-com-o-gateway-de-pagamento-vivawallet.md)
- [Erro VivaWallet: Acesso negado](https://support.ventrata.com/pt/articles/9556863-erro-vivawallet-acesso-negado.md)
- [Erro do VivaWallet: Order with code 0 not found](https://support.ventrata.com/pt/articles/9556866-erro-do-vivawallet-order-with-code-0-not-found.md)
- [Erro VivaWallet: Person does not Support Currency in "TEST ENV"](https://support.ventrata.com/pt/articles/9556823-erro-vivawallet-person-does-not-support-currency-in-test-env.md)
- [Erro VivaWallet: Transaction Details: Your Payment was Successful](https://support.ventrata.com/pt/articles/9556853-erro-vivawallet-transaction-details-your-payment-was-successful.md)
- [VivaWallet: Confirmação de Pagamento em Falta](https://support.ventrata.com/pt/articles/9673784-vivawallet-confirmacao-de-pagamento-em-falta.md): Mitigue o impacto dos tempos limite de pagamento implementando um webhook simples a partir da sua conta de comerciante VivaWallet.
- [Porque é que a descrição do meu produto não aparece no modo incorporado \(embedded\)?](https://support.ventrata.com/pt/articles/10032683-porque-e-que-a-descricao-do-meu-produto-nao-aparece-no-modo-incorporado-embedded.md)
- [É possível usar o widget nos modos pop-up e incorporado ao mesmo tempo?](https://support.ventrata.com/pt/articles/10039756-e-possivel-usar-o-widget-nos-modos-pop-up-e-incorporado-ao-mesmo-tempo.md)
- [É possível ter vários checkouts web na mesma página?](https://support.ventrata.com/pt/articles/10040034-e-possivel-ter-varios-checkouts-web-na-mesma-pagina.md)
- [Como é calculado o preço 'From \(A partir de\)' no widget de checkout?](https://support.ventrata.com/pt/articles/10040327-como-e-calculado-o-preco-from-a-partir-de-no-widget-de-checkout.md)
- [Quando e com que frequência os e-mails de recuperação de reservas são enviados?](https://support.ventrata.com/pt/articles/10095671-quando-e-com-que-frequencia-os-e-mails-de-recuperacao-de-reservas-sao-enviados.md)
- [Onde são suportadas as tags HTML?](https://support.ventrata.com/pt/articles/9556878-onde-sao-suportadas-as-tags-html.md)
- [Como posso alterar a ordem dos produtos no checkout?](https://support.ventrata.com/pt/articles/10131170-como-posso-alterar-a-ordem-dos-produtos-no-checkout.md)
- [Posso implementar o widget de checkout sem expor a chave API no DOM?](https://support.ventrata.com/pt/articles/10378741-posso-implementar-o-widget-de-checkout-sem-expor-a-chave-api-no-dom.md)
- [Qual web checkout foi utilizado numa reserva?](https://support.ventrata.com/pt/articles/10507795-qual-web-checkout-foi-utilizado-numa-reserva.md): Se tiver vários web checkouts, pode ser fácil perder o controlo de qual checkout foi usado para cada reserva.
- [Porque é que uma reserva feita através do novo CMS é atribuída à fonte Concierge?](https://support.ventrata.com/pt/articles/11027068-porque-e-que-uma-reserva-feita-atraves-do-novo-cms-e-atribuida-a-fonte-concierge.md)

### Ventrata terminal app

- [Como ativar um dispositivo em modo Terminal](https://support.ventrata.com/pt/articles/9526275-como-ativar-um-dispositivo-em-modo-terminal.md): A aplicação Ventrata permite vender e recolher bilhetes para os seus produtos em dispositivos compatíveis.
- [Como ativar o terminal no modo quiosque](https://support.ventrata.com/pt/articles/9595828-como-ativar-o-terminal-no-modo-quiosque.md): O modo quiosque é uma solução de autoatendimento que elimina a necessidade de assistência da equipa.
- [Como iniciar um turno](https://support.ventrata.com/pt/articles/9526331-como-iniciar-um-turno.md): Comece a utilizar a aplicação Ventrata no Terminal em apenas alguns passos simples.
- [Como utilizar o Quick Sale](https://support.ventrata.com/pt/articles/9521620-como-utilizar-o-quick-sale.md): O Quick Sale foi concebido para lhe permitir vender produtos em apenas alguns passos simples.
- [Como utilizar o Scan](https://support.ventrata.com/pt/articles/9526041-como-utilizar-o-scan.md): Escaneie vouchers, city passes e bilhetes através do separador Scan da aplicação Ventrata no Terminal.
- [Como adicionar comentários](https://support.ventrata.com/pt/articles/9902645-como-adicionar-comentarios.md): Adicione comentários e anexos às reservas existentes, ideal para operações que exigem documentos comprovativos durante a levantamento dos bilhetes.
- [Como isentar o saldo de um pedido](https://support.ventrata.com/pt/articles/10058243-como-isentar-o-saldo-de-um-pedido.md): Permita que os clientes reagendem os passeios com saldos isentados e incentive referências positivas.
- [Como configurar os métodos de liquidação correspondentes do revendedor na aplicação do Terminal](https://support.ventrata.com/pt/articles/10138731-como-configurar-os-metodos-de-liquidacao-correspondentes-do-revendedor-na-aplicacao-do-terminal.md): Use lotes para permitir que os revendedores liquidem vendas usando todos os métodos aprovados.
- [Como ignorar a disponibilidade](https://support.ventrata.com/pt/articles/9547022-como-ignorar-a-disponibilidade.md): Os vendedores podem ignorar a disponibilidade na aplicação Ventrata no terminal para fazer reservas acima do limite quando apropriado.
- [Como utilizar o fluxo Send Payment Link \(Enviar link de pagamento\)](https://support.ventrata.com/pt/articles/13427819-como-utilizar-o-fluxo-send-payment-link-enviar-link-de-pagamento.md): Crie reservas com saldo pendente para vendas por telefone e reservas de grupo e permita que os clientes paguem mais tarde através de um link de pagamento seguro.
- [Desativar melhorias no modo quiosque](https://support.ventrata.com/pt/articles/9595887-desativar-melhorias-no-modo-quiosque.md): As melhorias são normalmente produtos oferecidos aos clientes em vez da sua seleção original para impulsionar as vendas de outros produtos.
- [Como ancorar o teclado ao ecrã](https://support.ventrata.com/pt/articles/10732329-como-ancorar-o-teclado-ao-ecra.md): Saiba como corrigir um problema de teclado flutuante

### Hardware

- [Como usar o scanner IR \(apenas S1F2L\)](https://support.ventrata.com/pt/articles/10441223-como-usar-o-scanner-ir-apenas-s1f2l.md): Ideal para ambientes de elevado volume graças à leitura significativamente mais rápida.
- [Como configurar o terminal de pagamento IM30](https://support.ventrata.com/pt/articles/10130788-como-configurar-o-terminal-de-pagamento-im30.md): Configure o terminal de pagamento self-service IM30.
- [Como configurar um sistema POS de balcão, Elo](https://support.ventrata.com/pt/articles/10201781-como-configurar-um-sistema-pos-de-balcao-elo.md): Os sistemas POS de balcão são configurações fixas concebidas para funcionar como pontos centralizados de operações de venda.
- [Como configurar os PIN pads Verifone P400/P400 Plus](https://support.ventrata.com/pt/articles/10062666-como-configurar-os-pin-pads-verifone-p400-p400-plus.md): Configure e ligue o seu dispositivo Verifone à Ventrata para pagamentos seguros com a integração Adyen.
- [Como atualizar os PIN pads Verifone P400 / P400 Plus](https://support.ventrata.com/pt/articles/10066943-como-atualizar-os-pin-pads-verifone-p400-p400-plus.md): Verifique se há atualizações de configuração ou descarregue e instale a versão mais recente do software Adyen.
- [Como configurar as impressoras BOCA](https://support.ventrata.com/pt/articles/10067658-como-configurar-as-impressoras-boca.md): Configure a sua impressora BOCA para impressão de bilhetes de alta qualidade com integração POS sem falhas.
- [Como configurar um Elo i-Series](https://support.ventrata.com/pt/articles/10198973-como-configurar-um-elo-i-series.md): Siga os passos abaixo para concluir a configuração inicial do seu dispositivo Elo.
- [VivaWallet: Desativar o arredondamento dos totais do pedido](https://support.ventrata.com/pt/articles/9699601-vivawallet-desativar-o-arredondamento-dos-totais-do-pedido.md): Ative o Suporte a Valores Decimais no VivaWallet para evitar discrepâncias nos totais dos pedidos.

### Pagamentos

- [Como integrar Klarna com Adyen](https://support.ventrata.com/pt/articles/9662372-como-integrar-klarna-com-adyen.md): Klarna é um serviço de pagamento que oferece opções de pagamento flexíveis, incluindo "compre agora, pague depois \(Buy Now, Pay Later\)".

## Español

### Panel de control

- [Cómo usar el Panel de Control](https://support.ventrata.com/es/articles/9576530-como-usar-el-panel-de-control.md): Una vista sencilla del rendimiento de tu operación, que muestra métricas y tendencias clave para ayudarte a evaluar rápidamente el progreso general.
- [Guía de imágenes de producto y marca](https://support.ventrata.com/es/articles/11767583-guia-de-imagenes-de-producto-y-marca.md): Sube y gestiona elementos visuales para mejorar la visibilidad en los canales de venta y la comunicación de cara al cliente.
- [Glosario de Ventrata](https://support.ventrata.com/es/articles/9669291-glosario-de-ventrata.md): Una lista de términos y sus descripciones utilizadas en la infraestructura de Ventrata.
- [Cómo usar la tabla de reservas](https://support.ventrata.com/es/articles/9357364-como-usar-la-tabla-de-reservas.md): La pestaña Reservas contiene todas tus reservas, compras de artículos o regalos y mantiene un registro de tus clientes y asignaciones de recursos.
- [Cómo usar el nivel de reserva](https://support.ventrata.com/es/articles/9490682-como-usar-el-nivel-de-reserva.md): El nivel de reserva se refiere al detalle de la reserva, que aparece cuando seleccionas una reserva específica en la página Reservas.
- [Cómo usar la tabla de tickets](https://support.ventrata.com/es/articles/9357390-como-usar-la-tabla-de-tickets.md): Los tickets son la capa inferior de la jerarquía de reservas: un pedido puede tener varias reservas, mientras que una reserva puede contener múltiples tickets
- [Cómo utilizar la tabla de pedidos](https://support.ventrata.com/es/articles/9357371-como-utilizar-la-tabla-de-pedidos.md): Un pedido es la capa superior de la jerarquía de reservas, ya que un pedido puede contener varias reservas, mientras que una reserva puede contener varios tickets.
- [Cómo crear y usar tareas](https://support.ventrata.com/es/articles/9357386-como-crear-y-usar-tareas.md): Gestiona las reservas con Tareas para ofrecer un servicio de atención al cliente excepcional.
- [Cómo utilizar la tabla de mejoras de extras](https://support.ventrata.com/es/articles/9489714-como-utilizar-la-tabla-de-mejoras-de-extras.md): Los extras son artículos que no forman parte de la reserva, como tazas de recuerdo. Tienen su propio precio y siempre se venden junto con una reserva.
- [Cómo usar la tabla de compras de artículos](https://support.ventrata.com/es/articles/9489715-como-usar-la-tabla-de-compras-de-articulos.md): Muestra todas las compras de artículos que se han vendido. A diferencia de las reservas, los artículos de venta al por menor no tienen fecha de viaje, caducidad ni descriptores de capacidad.
- [Cómo utilizar la tabla de ajustes](https://support.ventrata.com/es/articles/9489716-como-utilizar-la-tabla-de-ajustes.md): Los ajustes de precio cambian el precio de un producto para igualarlo al del mercado o porque se necesita un precio personalizado.
- [Cómo usar los ajustes](https://support.ventrata.com/es/articles/9564579-como-usar-los-ajustes.md): Los ajustes de precio son cambios en el precio de un producto para igualar los precios del mercado o porque puede ser necesario un precio personalizado.
- [Cómo usar la tabla de clientes](https://support.ventrata.com/es/articles/9489717-como-usar-la-tabla-de-clientes.md): Customers es una base de datos con la información de contacto de tus clientes.
- [Cómo utilizar la tabla de regalos](https://support.ventrata.com/es/articles/9489719-como-utilizar-la-tabla-de-regalos.md): La tabla de regalos ofrece una vista general de todas las tarjetas de regalo vendidas en tu operación.
- [Cómo utilizar la tabla de asignaciones de recursos](https://support.ventrata.com/es/articles/9489720-como-utilizar-la-tabla-de-asignaciones-de-recursos.md): Asignaciones de recursos es una vista general de los recursos asignados en todas tus reservas donde se asignaron recursos.
- [Cómo usar la tabla de transacciones](https://support.ventrata.com/es/articles/9576381-como-usar-la-tabla-de-transacciones.md): La pestaña Transacciones registra cualquier movimiento de dinero registrado en el panel de Ventrata.
- [Cómo usar la tabla de transferencias](https://support.ventrata.com/es/articles/9576416-como-usar-la-tabla-de-transferencias.md): Las transferencias se refieren al movimiento de fondos entre cuentas.
- [Cómo usar la tabla de disputas](https://support.ventrata.com/es/articles/9576421-como-usar-la-tabla-de-disputas.md): Una disputa de tarjeta de crédito ocurre cuando el titular de la tarjeta impugna un cargo en su extracto.
- [Cómo usar la tabla de libros mayores](https://support.ventrata.com/es/articles/9490808-como-usar-la-tabla-de-libros-mayores.md): Los libros mayores son registros contables que hacen un seguimiento y resumen sistemáticos de las transacciones financieras de una empresa.
- [Cómo usar los libros mayores](https://support.ventrata.com/es/articles/9527282-como-usar-los-libros-mayores.md): Los libros mayores son registros contables que rastrean y resumen sistemáticamente las transacciones financieras de una empresa.
- [Cómo usar la tabla de turnos](https://support.ventrata.com/es/articles/9577756-como-usar-la-tabla-de-turnos.md): Consulta en tiempo real los turnos de tus vendedores.
- [Cómo conciliar un turno](https://support.ventrata.com/es/articles/9576429-como-conciliar-un-turno.md): Ventrata permite a los cajeros conciliar cada turno y asegurarse de que el importe entregado por los vendedores coincida con las ventas realizadas a través de la aplicación del terminal.
- [Cómo utilizar la tabla de ajustes de turno](https://support.ventrata.com/es/articles/9577176-como-utilizar-la-tabla-de-ajustes-de-turno.md): Ver los ajustes de transacción realizados durante la conciliación del turno.
- [Cómo usar la tabla Scans](https://support.ventrata.com/es/articles/9576561-como-usar-la-tabla-scans.md): Consulta información sobre los escaneos de tickets o vales realizados por los vendedores.
- [Cómo crear terminales](https://support.ventrata.com/es/articles/9577293-como-crear-terminales.md): Los terminales facilitan las compras y los pagos de los clientes, ya sea en mostradores atendidos o en máquinas de autoservicio.
- [Cómo configurar los preajustes](https://support.ventrata.com/es/articles/9521563-como-configurar-los-preajustes.md): Los preajustes son una herramienta eficiente que ayuda a agilizar la venta de productos populares.
- [Cómo crear ubicaciones](https://support.ventrata.com/es/articles/9533301-como-crear-ubicaciones.md): Una ubicación es un sitio físico o virtual donde se venden tours o atracciones a los clientes.
- [Cómo usar los deberes](https://support.ventrata.com/es/articles/9577174-como-usar-los-deberes.md): Los deberes son conjuntos de identificadores para conductores.
- [Cómo crear vendedores](https://support.ventrata.com/es/articles/9576515-como-crear-vendedores.md): Los vendedores son el personal directo que vende tus productos en el campo.
- [Cómo usar los objetivos](https://support.ventrata.com/es/articles/9577444-como-usar-los-objetivos.md): Los objetivos son una estructura de comisión para los vendedores.
- [Cómo usar los mensajes](https://support.ventrata.com/es/articles/9576544-como-usar-los-mensajes.md): Contacta con vendedores o ubicaciones directamente desde el panel de Ventrata y permite que tus vendedores se pongan en contacto contigo desde sus dispositivos terminales.
- [Cómo usar la tabla de errores de impresión](https://support.ventrata.com/es/articles/9577169-como-usar-la-tabla-de-errores-de-impresion.md): La página Errores de impresión es un registro de todos los errores de impresión que se produjeron en tus terminales de pago.
- [Cómo configurar un protector de pantalla para quioscos](https://support.ventrata.com/es/articles/11154252-como-configurar-un-protector-de-pantalla-para-quioscos.md): Atrae a los clientes con protectores de pantalla llamativos en tus quioscos. Sube imágenes, GIFs o vídeos fácilmente.
- [Cómo crear Web Checkouts](https://support.ventrata.com/es/articles/9570895-como-crear-web-checkouts.md): Un web checkout es un sistema de pago en línea que permite a los clientes comprar productos o servicios directamente a través de un sitio web.
- [Cómo gestionar Web Checkouts](https://support.ventrata.com/es/articles/9571967-como-gestionar-web-checkouts.md): Después de crear un web checkout, puedes personalizarlo aún más para mejorar la experiencia del usuario y representar tu empresa de forma efectiva.
- [Cómo crear páginas](https://support.ventrata.com/es/articles/9587946-como-crear-paginas.md): Cree contenido informativo para su web checkout.
- [Cómo crear agentes](https://support.ventrata.com/es/articles/9565014-como-crear-agentes.md): Un agente es una persona empleada por un revendedor que vende tus productos.
- [Cómo usar las bandas](https://support.ventrata.com/es/articles/9564636-como-usar-las-bandas.md): Las bandas son la forma en que Ventrata estructura las comisiones para los revendedores.
- [Cómo crear lotes](https://support.ventrata.com/es/articles/9577928-como-crear-lotes.md): Los lotes son colecciones de vales que los clientes pueden canjear.
- [Cómo usar la tabla de facturas](https://support.ventrata.com/es/articles/9564807-como-usar-la-tabla-de-facturas.md): La pestaña Invoices \(Facturas\) centraliza todas sus facturas de revendedor, lo que le permite crear nuevas y gestionar las existentes fácilmente desde un único lugar.
- [Cómo crear vales](https://support.ventrata.com/es/articles/9577651-como-crear-vales.md): Un vale de revendedor es un documento distribuido por revendedores que otorga a los clientes derecho a un servicio vendido en nombre del proveedor del servicio.
- [Cómo usar la tabla de Vouchers](https://support.ventrata.com/es/articles/9577701-como-usar-la-tabla-de-vouchers.md): Los vouchers son un conjunto de códigos de barras asignados que los revendedores pueden usar para vender tus productos.
- [Cómo usar las recompensas](https://support.ventrata.com/es/articles/9577735-como-usar-las-recompensas.md): Las recompensas permiten a los conserjes acumular puntos en lugar de dinero, que pueden canjear con tarjetas de regalo.
- [Cómo crear revendedores](https://support.ventrata.com/es/articles/9344461-como-crear-revendedores.md): Cree revendedores que vendan sus tours a los clientes, añadiendo valor mediante servicios adicionales o personalización.
- [Cómo configurar el nivel de revendedor](https://support.ventrata.com/es/articles/9565233-como-configurar-el-nivel-de-revendedor.md): El nivel de revendedor incluye información sobre el esquema de comisiones, datos básicos, agentes, puntos de venta y branding.
- [Cómo crear puntos de venta](https://support.ventrata.com/es/articles/9565327-como-crear-puntos-de-venta.md): Un punto de venta es una subsección de un revendedor, por ejemplo, una cadena hotelera.
- [Comprender la facturación y los informes de revendedores](https://support.ventrata.com/es/articles/9532564-comprender-la-facturacion-y-los-informes-de-revendedores.md): Facturación y gestión de pagos con sus revendedores.
- [Cómo usar la tabla de precios para revendedores](https://support.ventrata.com/es/articles/9565394-como-usar-la-tabla-de-precios-para-revendedores.md): La tabla de precios para revendedores es una hoja de tarifas en línea que permite fijar precios por producto, origen, revendedor, categoría.
- [Portal de Ventas: Descripción general](https://support.ventrata.com/es/articles/9520511-portal-de-ventas-descripcion-general.md): Los portales de ventas son una forma cómoda de vender tus productos en modo Concierge desde la web.
- [Cómo crear un nuevo portal de ventas](https://support.ventrata.com/es/articles/9516209-como-crear-un-nuevo-portal-de-ventas.md): Los portales de ventas \(también conocidos como portales Concierge\) son una forma cómoda de vender tus productos en modo Concierge desde la web.
- [Cómo iniciar sesión en el portal de ventas](https://support.ventrata.com/es/articles/9516042-como-iniciar-sesion-en-el-portal-de-ventas.md): El portal de ventas permite a tu personal realizar ventas desde una interfaz simplificada, accesible para el personal y los socios.
- [Cómo dirigir tu Portal de Ventas de Ventrata a un dominio personalizado](https://support.ventrata.com/es/articles/9520623-como-dirigir-tu-portal-de-ventas-de-ventrata-a-un-dominio-personalizado.md): Alojar tu portal de ventas en un dominio personalizado mejora la imagen profesional y la credibilidad de tu marca.
- [Cómo hacer una nueva reserva en modo Concierge](https://support.ventrata.com/es/articles/9520659-como-hacer-una-nueva-reserva-en-modo-concierge.md)
- [Conexiones y Webhooks](https://support.ventrata.com/es/articles/9577239-conexiones-y-webhooks.md)
- [Cómo activar las notificaciones de terceros mediante webhooks](https://support.ventrata.com/es/articles/10521768-como-activar-las-notificaciones-de-terceros-mediante-webhooks.md): Envía correos electrónicos personalizados creados en aplicaciones de terceros mediante webhooks.
- [Cómo usar la tabla de productos](https://support.ventrata.com/es/articles/9490836-como-usar-la-tabla-de-productos.md): La sección Products \(Productos\) abarca la configuración necesaria para crear una cartera integral de productos.
- [Cómo usar la tabla de disponibilidades](https://support.ventrata.com/es/articles/9577229-como-usar-la-tabla-de-disponibilidades.md): Ver y depurar variaciones de disponibilidad.
- [Cómo usar cierres](https://support.ventrata.com/es/articles/9577223-como-usar-cierres.md): Los cierres bloquean la disponibilidad de productos durante períodos seleccionados.
- [Cómo usar la tabla de tarifas](https://support.ventrata.com/es/articles/9577129-como-usar-la-tabla-de-tarifas.md)
- [Cómo crear artículos](https://support.ventrata.com/es/articles/9565435-como-crear-articulos.md): Crea artículos de venta que se puedan comprar individualmente o junto con una reserva.
- [Cómo crear existencias](https://support.ventrata.com/es/articles/9572472-como-crear-existencias.md): El seguimiento preciso del inventario usando existencias ayuda en la planificación de estrategias, ajustes de precios y promociones.
- [Cómo usar los contadores](https://support.ventrata.com/es/articles/9522467-como-usar-los-contadores.md): Ventrata ofrece la funcionalidad de contadores para atracciones que utilizan torniquetes.
- [Cómo usar las categorías](https://support.ventrata.com/es/articles/9577201-como-usar-las-categorias.md): Organiza tu oferta de productos en grupos significativos.
- [Cómo usar las marcas](https://support.ventrata.com/es/articles/9521172-como-usar-las-marcas.md): Gestiona tus diferentes marcas en un solo lugar y asígnalas a tus portales y web checkouts.
- [Cómo crear destinos](https://support.ventrata.com/es/articles/9572543-como-crear-destinos.md): Los destinos te permiten dividir tu operación en varias independientes.
- [Cómo crear promociones](https://support.ventrata.com/es/articles/9577208-como-crear-promociones.md): Las promociones son descuentos utilizados en una variedad de aplicaciones, desde billetes individuales hasta reservas completas.
- [Cómo usar las preguntas](https://support.ventrata.com/es/articles/9564617-como-usar-las-preguntas.md): Las preguntas te permiten crear consultas personalizables que los clientes deben responder antes de completar una reserva.
- [Cómo crear temporadas](https://support.ventrata.com/es/articles/9572389-como-crear-temporadas.md): Las temporadas ayudan a definir los períodos de alta y baja demanda, permitiendo a las empresas ajustar su oferta y precios en consecuencia.
- [Cómo usar las tasas de impuesto](https://support.ventrata.com/es/articles/9576243-como-usar-las-tasas-de-impuesto.md)
- [Cómo usar las tasas de impuestos estacionales](https://support.ventrata.com/es/articles/9595741-como-usar-las-tasas-de-impuestos-estacionales.md): Automatiza la aplicación de tasas impositivas periódicas y elimina gran parte del trabajo manual.
- [Cómo crear y formatear exenciones](https://support.ventrata.com/es/articles/9495496-como-crear-y-formatear-exenciones.md): Una exención firmada protege a una organización de responsabilidad por determinadas acciones o eventos.
- [Cómo crear productos](https://support.ventrata.com/es/articles/9495702-como-crear-productos.md)
- [Cómo configurar el nivel del producto](https://support.ventrata.com/es/articles/9527369-como-configurar-el-nivel-del-producto.md): El nivel del producto es la página que contiene configuraciones como entradas, tarifas, horarios de tours o disponibilidad.
- [Cómo crear tickets](https://support.ventrata.com/es/articles/9527201-como-crear-tickets.md): Crea tickets, o unidades, que los clientes puedan comprar para visitar tu atracción.
- [Cómo crear y gestionar extras](https://support.ventrata.com/es/articles/9526507-como-crear-y-gestionar-extras.md): Los extras son artículos que no constituyen una reserva y se crean a nivel de producto.
- [Cómo crear y utilizar los extras Protección de cancelación y Protección de reprogramación](https://support.ventrata.com/es/articles/11721453-como-crear-y-utilizar-los-extras-proteccion-de-cancelacion-y-proteccion-de-reprogramacion.md): Aprende a configurar extras para ofrecer protección de cancelación y reprogramación en las reservas.
- [Cómo crear opciones](https://support.ventrata.com/es/articles/9526549-como-crear-opciones.md): Las opciones te permiten crear variaciones de tus productos, por ejemplo, según el idioma, la duración o la hora del día.
- [Cómo crear tours](https://support.ventrata.com/es/articles/9526393-como-crear-tours.md): Los tours te permiten crear un calendario de horarios de tour durante un día determinado para que los clientes puedan visitar tu atracción.
- [Cómo crear grupos de tours](https://support.ventrata.com/es/articles/9526376-como-crear-grupos-de-tours.md): Los grupos de tours te permiten agrupar tours según la hora del día para cambiar los precios y la disponibilidad.
- [Cómo usar el horario de apertura](https://support.ventrata.com/es/articles/9527262-como-usar-el-horario-de-apertura.md): El horario de apertura determina qué tours están disponibles. Los tours fuera del horario de apertura no se muestran a los clientes.
- [Cómo crear productos de paquete](https://support.ventrata.com/es/articles/9526581-como-crear-productos-de-paquete.md): Crea productos incluidos, o includes, que componen tu paquete.
- [Cómo crear comparaciones \(venta adicional\)](https://support.ventrata.com/es/articles/9527109-como-crear-comparaciones-venta-adicional.md): Crea comparaciones con productos que pueden ofrecerse EN LUGAR de otro producto.
- [Cómo crear combinaciones \(Cross-Sell\)](https://support.ventrata.com/es/articles/9526928-como-crear-combinaciones-cross-sell.md): Las combinaciones ofrecen una forma de ofrecer a los clientes otros productos ADEMÁS del que ya han seleccionado.
- [Cómo crear nuevas asignaciones](https://support.ventrata.com/es/articles/9503658-como-crear-nuevas-asignaciones.md): Las asignaciones te permiten limitar la disponibilidad del producto para los revendedores.
- [Cómo usar las asignaciones](https://support.ventrata.com/es/articles/9503411-como-usar-las-asignaciones.md): Las asignaciones te permiten limitar la disponibilidad de los productos para los revendedores.
- [Cómo usar Per-Booking Pricing \(Tarificación por reserva\)](https://support.ventrata.com/es/articles/9553409-como-usar-per-booking-pricing-tarificacion-por-reserva.md): La tarificación por reserva es una configuración que cobra al cliente por toda la reserva en lugar de por cada entrada.
- [Modificadores de disponibilidad y tarifas](https://support.ventrata.com/es/articles/9515904-modificadores-de-disponibilidad-y-tarifas.md): Los modificadores le permiten especificar sus configuraciones usando criterios como opciones, tours, temporadas y otros.
- [Cómo configurar la disponibilidad de un producto](https://support.ventrata.com/es/articles/9564539-como-configurar-la-disponibilidad-de-un-producto.md): La disponibilidad define cuándo y cuántos visitantes pueden reservar tus productos.
- [Cómo gestionar la disponibilidad mediante recursos](https://support.ventrata.com/es/articles/9506970-como-gestionar-la-disponibilidad-mediante-recursos.md): La disponibilidad del producto incluye un conjunto de modificadores que se tienen en cuenta cuando se realiza una reserva.
- [Gestión de la disponibilidad en el producto](https://support.ventrata.com/es/articles/11523259-gestion-de-la-disponibilidad-en-el-producto.md): Aprende cómo gestionar la disponibilidad del producto utilizando recursos.
- [Gestión de disponibilidad mediante manifiestos](https://support.ventrata.com/es/articles/11523325-gestion-de-disponibilidad-mediante-manifiestos.md): Aprende a usar los manifiestos para gestionar la disponibilidad mediante recursos.
- [Uso de cambios en masa](https://support.ventrata.com/es/articles/11523888-uso-de-cambios-en-masa.md): Aprende a utilizar los cambios en masa \(bulk changes\) para gestionar la disponibilidad con recursos.
- [Cómo crear productos de membresía](https://support.ventrata.com/es/articles/10411907-como-crear-productos-de-membresia.md): Los productos de membresía permiten a los clientes inscribirse para acceder a beneficios exclusivos a cambio de una tarifa.
- [Crear productos de membersía](https://support.ventrata.com/es/articles/12569197-crear-productos-de-membersia.md): Crea y configura un producto de membresía con tarifas, periodo de validez y recopilación de información de los miembros.
- [Crear tickets de miembro en otros productos](https://support.ventrata.com/es/articles/12569371-crear-tickets-de-miembro-en-otros-productos.md): Añade entradas ocultas exclusivas para miembros a los productos, de modo que las membresías puedan canjearse únicamente por los clientes elegibles.
- [Crear beneficios de membresía](https://support.ventrata.com/es/articles/12569392-crear-beneficios-de-membresia.md): Añade beneficios de entradas o descuentos a los productos de membresía, establece límites de uso y vincúlalos a unidades ocultas o promociones.
- [Cómo utilizar las membresías en el backoffice](https://support.ventrata.com/es/articles/10383340-como-utilizar-las-membresias-en-el-backoffice.md): Vender y canjear membresías a través del backoffice.
- [Cómo vender membresía](https://support.ventrata.com/es/articles/13009790-como-vender-membresia.md): Vende productos de membresía mediante el botón New Order \(Nuevo pedido\) en la barra de navegación superior.
- [Cómo canjear membersía](https://support.ventrata.com/es/articles/13009803-como-canjear-membersia.md): Canjea una membresía creando una nueva reserva y aplicándole el beneficio de la membresía.
- [Cómo renovar membresías en el backoffice](https://support.ventrata.com/es/articles/13009813-como-renovar-membresias-en-el-backoffice.md): Aprende a renovar membresías, ajustar los periodos de renovación y habilitar la renovación automática con notificaciones de vencimiento.
- [Cómo crear un producto Point to Point](https://support.ventrata.com/es/articles/9507718-como-crear-un-producto-point-to-point.md): Point to Point le permite crear productos que ofrecen servicios de traslado de un punto a otro.
- [Cómo gestionar Point to Point](https://support.ventrata.com/es/articles/9507777-como-gestionar-point-to-point.md): Gestiona las tarifas y la disponibilidad de los productos Point to Point.
- [Cómo crear y gestionar tarifas](https://support.ventrata.com/es/articles/9531139-como-crear-y-gestionar-tarifas.md): Las tarifas \(fares\) te permiten controlar dinámicamente los precios configurando una o varias reglas.
- [Cómo crear grupos de tarifas](https://support.ventrata.com/es/articles/11410384-como-crear-grupos-de-tarifas.md): Aprende a combinar la tarificación dinámica con otros tipos de variabilidad.
- [Cómo establecer las tarifas](https://support.ventrata.com/es/articles/11410400-como-establecer-las-tarifas.md): Asegúrate de que los precios correctos aparezcan en todos los canales de venta estableciendo tarifas base y específicas para modificadores.
- [Cómo reorganizar las tarifas](https://support.ventrata.com/es/articles/11410452-como-reorganizar-las-tarifas.md): Ordena tu lista para un rendimiento óptimo.
- [Cómo seleccionar la tarifa predeterminada](https://support.ventrata.com/es/articles/11410465-como-seleccionar-la-tarifa-predeterminada.md): Establezca todas sus tarifas en una tarifa específica.
- [Cómo usar las tarifas](https://support.ventrata.com/es/articles/11410488-como-usar-las-tarifas.md): Aprende a aplicar distintos tipos de tarifas de forma eficaz en varios escenarios de venta.
- [Cómo controlar las tarifas en el formulario de reserva](https://support.ventrata.com/es/articles/11410749-como-controlar-las-tarifas-en-el-formulario-de-reserva.md): Aprende cómo 'Fixed Fare \(Tarifa fija\)' y 'Prevent Fare Change \(Evitar cambio de tarifa\)' controlan el comportamiento de las tarifas.
- [Cómo cambiar las estrategias de tarifas sin afectar las reservas existentes](https://support.ventrata.com/es/articles/11737440-como-cambiar-las-estrategias-de-tarifas-sin-afectar-las-reservas-existentes.md): Aprende cómo cambiar de forma segura tu estrategia de precios dinámicos sin afectar las reservas que ya tienen tarifas aplicadas.
- [Cómo actualizar tarifas de forma masiva](https://support.ventrata.com/es/articles/13340681-como-actualizar-tarifas-de-forma-masiva.md): Gestiona actualizaciones de tarifas a gran escala mediante la importación de archivos CSV.
- [Cómo crear facturas de operador](https://support.ventrata.com/es/articles/9577911-como-crear-facturas-de-operador.md): Genera facturas para las reservas del operador para obtener un registro claro y preciso de las transacciones y ayudar a mantener la transparencia.
- [Cómo crear y gestionar códigos de barras de operadores](https://support.ventrata.com/es/articles/9576493-como-crear-y-gestionar-codigos-de-barras-de-operadores.md): Sigue esta guía paso a paso para crear y gestionar códigos de barras de operadores.
- [Cómo crear operadores](https://support.ventrata.com/es/articles/9701166-como-crear-operadores.md): Configura operadores para gestionar tus conexiones API o cargar códigos de cupones para tus atracciones.
- [Cómo usar los recursos y los grupos de recursos](https://support.ventrata.com/es/articles/9521464-como-usar-los-recursos-y-los-grupos-de-recursos.md): Aunque el propósito de los recursos es gestionar el transporte, también se pueden utilizar para gestionar la capacidad/disponibilidad del producto.
- [Cómo gestionar recursos con asientos](https://support.ventrata.com/es/articles/9521298-como-gestionar-recursos-con-asientos.md): Gestiona los asientos de tu autobús o barco y reduce la logística manual configurando recursos con asientos en tu panel de Ventrata.
- [Cómo usar variables de plantilla](https://support.ventrata.com/es/articles/10655658-como-usar-variables-de-plantilla.md): Aprende a usar variables en Ventrata para personalizar recibos y vales.
- [Cómo crear plantillas de recibos personalizadas](https://support.ventrata.com/es/articles/9577503-como-crear-plantillas-de-recibos-personalizadas.md): Cree recibos personalizados con anuncios, información legal y más.
- [Cómo crear y usar plantillas de correo electrónico](https://support.ventrata.com/es/articles/9491425-como-crear-y-usar-plantillas-de-correo-electronico.md): Personaliza las plantillas de correo electrónico predeterminadas para la comunicación con el cliente con mensajes personalizados.
- [Cómo crear plantillas de vale](https://support.ventrata.com/es/articles/9577457-como-crear-plantillas-de-vale.md): Optimiza la creación y distribución de vales para entradas, reservas o tarjetas regalo.
- [Variables de impresión](https://support.ventrata.com/es/articles/9531093-variables-de-impresion.md): Utiliza las variables de impresión para personalizar tus recibos de transacción, reserva o ticket.
- [Cómo crear campañas con Klaviyo](https://support.ventrata.com/es/articles/11137642-como-crear-campanas-con-klaviyo.md): Aprende a crear plantillas de correo electrónico, eventos personalizados y flujos en Klaviyo, y a vincularlos a campañas en Ventrata.
- [Variables de Klaviyo](https://support.ventrata.com/es/articles/11145253-variables-de-klaviyo.md): Las variables de Klaviyo te ayudan a personalizar las plantillas de Klaviyo con contenido reutilizable de Ventrata.
- [Cómo conectar una cuenta de Mailjet](https://support.ventrata.com/es/articles/9497332-como-conectar-una-cuenta-de-mailjet.md): Mailjet es un sistema de envío y seguimiento de correos electrónicos basado en la nube que te permite enviar correos de campaña a través de Ventrata.
- [Cómo crear campañas de Mailjet](https://support.ventrata.com/es/articles/9497554-como-crear-campanas-de-mailjet.md): Conecta Mailjet con Ventrata para crear correos transaccionales de otro nivel.
- [Variables de Mailjet](https://support.ventrata.com/es/articles/9501898-variables-de-mailjet.md): Las variables de Mailjet te ayudan a personalizar las plantillas de Mailjet con contenido reutilizable de Ventrata.
- [Cómo crear campañas de Postmark](https://support.ventrata.com/es/articles/9501916-como-crear-campanas-de-postmark.md): Postmark es un servicio de entrega de correo electrónico diseñado para garantizar el envío rápido de correos electrónicos transaccionales.
- [Variables de Postmark](https://support.ventrata.com/es/articles/9503273-variables-de-postmark.md): Las variables de Postmark te ayudan a personalizar las plantillas de Postmark con contenido reutilizable de Ventrata.
- [Cómo crear campañas de Twilio](https://support.ventrata.com/es/articles/9506602-como-crear-campanas-de-twilio.md): Twilio es una herramienta de comunicaciones programables basada en la nube que Ventrata utiliza para enviar y recibir mensajes de texto y de WhatsApp.
- [Variables de Twilio](https://support.ventrata.com/es/articles/9506672-variables-de-twilio.md): Las variables de Twilio te ayudan a personalizar las plantillas de Twilio con contenido reutilizable de Ventrata.
- [Cómo crear despachos](https://support.ventrata.com/es/articles/9561785-como-crear-despachos.md)
- [Cómo crear puntos de recogida](https://support.ventrata.com/es/articles/9560987-como-crear-puntos-de-recogida.md): Ventrata cuenta con un motor de puntos de recogida que asigna automáticamente un punto de recogida a tus clientes.
- [Cómo crear desembarques](https://support.ventrata.com/es/articles/9527142-como-crear-desembarques.md): Permita que tus clientes reserven un traslado a puntos de desembarque predefinidos.
- [Cómo crear rutas](https://support.ventrata.com/es/articles/9557143-como-crear-rutas.md): Las rutas son colecciones de puntos de recogida y desembarque organizados en el orden en que el conductor recoge o deja a los clientes.
- [Cómo usar la tabla de precios](https://support.ventrata.com/es/articles/9916623-como-usar-la-tabla-de-precios.md): Gestiona los precios de tus productos desde una única tabla de precios.
- [Cómo usar el calendario](https://support.ventrata.com/es/articles/9576505-como-usar-el-calendario.md): Disponibilidad de productos, reservas, manifiestos y asignaciones de recursos en una vista integral.
- [Cómo crear manifiestos](https://support.ventrata.com/es/articles/9521666-como-crear-manifiestos.md): Los manifiestos ofrecen una forma sencilla de hacer seguimiento de los productos reservados, los recursos, la ocupación y otros.
- [Cómo usar las notificaciones](https://support.ventrata.com/es/articles/9516057-como-usar-las-notificaciones.md): Las notificaciones son mensajes automáticos por correo electrónico o SMS para su equipo sobre diversas actualizaciones.
- [Cómo usar la tabla de solicitudes](https://support.ventrata.com/es/articles/9577631-como-usar-la-tabla-de-solicitudes.md): Accede a un registro completo de solicitudes de la API.
- [Cómo gestionar la configuración de proveedor](https://support.ventrata.com/es/articles/9533225-como-gestionar-la-configuracion-de-proveedor.md): La sección Supplier Settings contiene información sobre su operación y configuraciones para las funcionalidades subyacentes de Ventrata.
- [Cómo crear códigos de libro mayor](https://support.ventrata.com/es/articles/9533159-como-crear-codigos-de-libro-mayor.md): Los códigos de libro mayor son identificadores alfanuméricos usados en contabilidad para categorizar transacciones y actividades financieras.
- [Cómo crear pasarelas de pago](https://support.ventrata.com/es/articles/10505983-como-crear-pasarelas-de-pago.md): Aprende a crear pasarelas de pago para procesar transacciones en tus canales.
- [Cómo usar los registros de webhook](https://support.ventrata.com/es/articles/9669061-como-usar-los-registros-de-webhook.md): Envía pedidos a sistemas contables de terceros usando registros de webhook
- [Cómo crear una nueva reserva desde el Backoffice](https://support.ventrata.com/es/articles/9997261-como-crear-una-nueva-reserva-desde-el-backoffice.md): Crea fácilmente pedidos desde el panel de Ventrata.
- [Cómo canjear un código de vale](https://support.ventrata.com/es/articles/9516193-como-canjear-un-codigo-de-vale.md): Canjee códigos de cupón usando el panel de Ventrata o el portal de ventas.
- [Cómo gestionar las tarjetas de regalo en el Backoffice](https://support.ventrata.com/es/articles/9579671-como-gestionar-las-tarjetas-de-regalo-en-el-backoffice.md): Las tarjetas de regalo son vales prepago que los clientes pueden comprar y luego utilizar como forma de pago para experiencias.
- [Trabajar con gráficos e informes](https://support.ventrata.com/es/articles/9521969-trabajar-con-graficos-e-informes.md): Aprende a crear informes y gráficos para analizar datos, detectar tendencias y presentar conclusiones de forma clara.
- [Trabajar con búsquedas guardadas](https://support.ventrata.com/es/articles/9521842-trabajar-con-busquedas-guardadas.md): Los registros almacenados en la base de datos se organizan en diferentes columnas que puedes añadir, eliminar o reorganizar a tu gusto.
- [Cómo crear nuevos usuarios](https://support.ventrata.com/es/articles/9521521-como-crear-nuevos-usuarios.md): Los usuarios son personas de su organización que tienen acceso al panel de Ventrata.
- [Cómo configurar roles](https://support.ventrata.com/es/articles/9532488-como-configurar-roles.md): Los roles agrupan a los usuarios con responsabilidades similares en categorías, cada una equipada con un conjunto de permisos.
- [Cómo recalcular tarifas](https://support.ventrata.com/es/articles/9577955-como-recalcular-tarifas.md): Recalcular tarifas en reservas de revendedor anteriores.
- [Solución de problemas de disponibilidad del producto](https://support.ventrata.com/es/articles/9507172-solucion-de-problemas-de-disponibilidad-del-producto.md): La disponibilidad del producto define cuándo y cuántos visitantes pueden reservar tus productos.
- [Cómo funciona la función de búsqueda](https://support.ventrata.com/es/articles/11093526-como-funciona-la-funcion-de-busqueda.md): Aprenda a buscar en tablas de manera efectiva.
- [Cómo conectar revendedores y operadores usando la conexión de Ventrata a Ventrata](https://support.ventrata.com/es/articles/11812359-como-conectar-revendedores-y-operadores-usando-la-conexion-de-ventrata-a-ventrata.md): Configura una conexión segura de Ventrata a Ventrata entre las cuentas de proveedor y revendedor para habilitar el intercambio de productos y las reservas.
- [Cómo usar los ajustes de Permitir / Bloquear](https://support.ventrata.com/es/articles/12807290-como-usar-los-ajustes-de-permitir-bloquear.md): Administra qué elementos están permitidos o bloqueados mediante controles para todos los elementos, elementos individuales o etiquetas, y elige si los valores son obligatorios.

### Web checkout

- [Guía de Implementación](https://support.ventrata.com/es/articles/10153549-guia-de-implementacion.md): Descubre las funciones del checkout widget de Ventrata y cómo implementarlas.
- [Integrar el pago en modo integrado \(Embedded\)](https://support.ventrata.com/es/articles/10155337-integrar-el-pago-en-modo-integrado-embedded.md): La implementación del modo integrado supone requisitos específicos.
- [Mostrar checkout al hacer clic en el elemento disparador del evento](https://support.ventrata.com/es/articles/10155913-mostrar-checkout-al-hacer-clic-en-el-elemento-disparador-del-evento.md): Configura tu checkout para alinearlo con las interacciones de los clientes y las necesidades específicas de tu negocio.
- [Entradas de configuración compatibles](https://support.ventrata.com/es/articles/10155297-entradas-de-configuracion-compatibles.md): Las entradas de configuración son ajustes y parámetros que definen cómo funciona y se comporta el proceso de checkout.
- [Lista de funciones del checkout](https://support.ventrata.com/es/articles/10155293-lista-de-funciones-del-checkout.md): Ventrata ofrece funcionalidades específicas diseñadas para facilitar el proceso de compra y mejorar la experiencia del usuario.
- [Cómo usar tarjetas de regalo en el web checkout](https://support.ventrata.com/es/articles/9552321-como-usar-tarjetas-de-regalo-en-el-web-checkout.md): Las tarjetas de regalo son vales prepagados que los clientes pueden comprar y luego usar como forma de pago para experiencias.
- [Cómo personalizar el selector de opciones](https://support.ventrata.com/es/articles/10090221-como-personalizar-el-selector-de-opciones.md): Personalice cómo se presentan las opciones de producto y los idiomas de los comentarios del tour.
- [Cómo configurar los colores del checkout](https://support.ventrata.com/es/articles/10147149-como-configurar-los-colores-del-checkout.md): Personaliza los colores de tu web checkout para que coincidan con cada una de tus marcas.
- [Cómo usar la función Multibooking \(Multireserva\)](https://support.ventrata.com/es/articles/9556104-como-usar-la-funcion-multibooking-multireserva.md): Multibooking te permite tener un flujo de carrito de compras completamente gestionado a través de nuestra aplicación.
- [Eventos personalizados](https://support.ventrata.com/es/articles/10156351-eventos-personalizados.md): Integra la solución de checkout de Ventrata con aplicaciones externas utilizando eventos personalizados.
- [Localiza la clave API para Web Checkout y MMB](https://support.ventrata.com/es/articles/12801391-localiza-la-clave-api-para-web-checkout-y-mmb.md): La clave API vincula tu widget de Web Checkout con tu entorno de Ventrata.
- [Cómo proporcionar un widget de checkout a los revendedores](https://support.ventrata.com/es/articles/9552278-como-proporcionar-un-widget-de-checkout-a-los-revendedores.md): Permite que los revendedores vendan tus productos usando tu web checkout, mientras mantienes el control sobre los permisos y el seguimiento de los revendedores.
- [Cómo usar las listas de espera](https://support.ventrata.com/es/articles/9553149-como-usar-las-listas-de-espera.md): La función de listas de espera es una incorporación valiosa al panel de Ventrata, especialmente para los tours con alta demanda y disponibilidad limitada.
- [Cómo usar las cotizaciones](https://support.ventrata.com/es/articles/9553274-como-usar-las-cotizaciones.md): Las cotizaciones son una función de reservas de Ventrata que permite a tus huéspedes posponer el pago y revisar una reserva sin compromiso.
- [Cómo usar la función 'Charity Roundup'](https://support.ventrata.com/es/articles/9555982-como-usar-la-funcion-charity-roundup.md): La función 'Charity Roundup' \(Redondeo Solidario\) de Ventrata permite a los clientes contribuir fácilmente a causas benéficas con cada compra.
- [Cómo crear paquetes multifecha](https://support.ventrata.com/es/articles/9556056-como-crear-paquetes-multifecha.md): Los paquetes multifecha son productos que contienen varios productos cuyas fechas de viaje pueden estar separadas por varios días.
- [Cómo configurar los Términos y Condiciones](https://support.ventrata.com/es/articles/9556179-como-configurar-los-terminos-y-condiciones.md): Los Términos y Condiciones protegen a ambas partes al detallar derechos, responsabilidades y expectativas, ayudando a prevenir malentendidos
- [Cómo usar la función de ingreso de código promo / tarjeta regalo](https://support.ventrata.com/es/articles/9556232-como-usar-la-funcion-de-ingreso-de-codigo-promo-tarjeta-regalo.md): La función de ingreso de código promo / tarjeta regalo permite a los clientes introducir códigos de promo o tarjetas regalo en el checkout para aplicar descuentos a sus pedidos.
- [Cómo usar la función Mostrar asientos restantes](https://support.ventrata.com/es/articles/9556255-como-usar-la-funcion-mostrar-asientos-restantes.md): La función Mostrar Asientos Restantes te permite mostrar el número de asientos disponibles para recursos con asientos.
- [Cómo usar la función Bottom Bar](https://support.ventrata.com/es/articles/9556264-como-usar-la-funcion-bottom-bar.md): La función Bottom Bar \(Barra inferior\) está diseñada para ayudar a los clientes a seguir fácilmente su pedido.
- [Cómo utilizar las funciones Time Picker Type y Tour Group Headlines](https://support.ventrata.com/es/articles/9556269-como-utilizar-las-funciones-time-picker-type-y-tour-group-headlines.md): Habilita el Time Picker Type 'select' y agrupa las franjas horarias para que al cliente le resulte más fácil elegir su hora de tour preferida.
- [Cómo preseleccionar la primera fecha disponible](https://support.ventrata.com/es/articles/10091310-como-preseleccionar-la-primera-fecha-disponible.md): Selecciona automáticamente la fecha disponible más próxima, guiando a los clientes y simplificando las reservas.
- [Cómo crear un carrito híbrido usando el widget de checkout](https://support.ventrata.com/es/articles/10978108-como-crear-un-carrito-hibrido-usando-el-widget-de-checkout.md): Cambia del widget de checkout de Ventrata a un carrito personalizado después de la selección de productos para obtener mayor control sobre el flujo de checkout.
- [Cómo usar la función Botón Omitir Ofertas](https://support.ventrata.com/es/articles/11046840-como-usar-la-funcion-boton-omitir-ofertas.md): Agrega un botón para saltar listas largas de ofertas y mejorar el flujo de pago.
- [Cómo usar la función Calendar First](https://support.ventrata.com/es/articles/10450866-como-usar-la-funcion-calendar-first.md): Permite que los clientes configuren primero su experiencia y busquen después los productos que coincidan.
- [Cómo organizar productos en el Checkout con enfoque 'Calendar First \(Calendario Primero\)'](https://support.ventrata.com/es/articles/10600874-como-organizar-productos-en-el-checkout-con-enfoque-calendar-first-calendario-primero.md): Utiliza la función de categoría para mostrar solo los productos adecuados en un checkout con enfoque 'Calendar First \(Calendario Primero\)' y organízalos según el orden que prefieras.
- [Cómo filtrar productos para el checkout como Calendar First](https://support.ventrata.com/es/articles/10601923-como-filtrar-productos-para-el-checkout-como-calendar-first.md): Seleccione su lista de productos Calendar First usando diferentes parámetros.
- [Información del producto de Calendar First](https://support.ventrata.com/es/articles/10601982-informacion-del-producto-de-calendar-first.md): Descubre los elementos que componen la tarjeta de producto y dónde puedes configurarlos.
- [Cómo se muestran los niveles de ticket en la función Calendar First](https://support.ventrata.com/es/articles/10825165-como-se-muestran-los-niveles-de-ticket-en-la-funcion-calendar-first.md): Aprende cómo se muestran los niveles de ticket en la función Calendar First y cómo garantizar la coherencia.
- [Permitir membresías en el Web Checkout](https://support.ventrata.com/es/articles/11330893-permitir-membresias-en-el-web-checkout.md): Habilita el registro y uso de membresías en el Web Checkout.
- [Métodos de verificación de membresía](https://support.ventrata.com/es/articles/11330936-metodos-de-verificacion-de-membresia.md): Controla cómo inician sesión los miembros configurando los métodos de verificación permitidos en su widget o botón.
- [Cómo se almacena el inicio de sesión de miembros](https://support.ventrata.com/es/articles/11390537-como-se-almacena-el-inicio-de-sesion-de-miembros.md): Esta guía explica cómo funciona el inicio de sesión de miembros mediante una cookie almacenada en el navegador y cómo comprobar su valor.
- [Cómo iniciar sesión automáticamente a los clientes en el Web Checkout \(Headless Login\)](https://support.ventrata.com/es/articles/11093669-como-iniciar-sesion-automaticamente-a-los-clientes-en-el-web-checkout-headless-login.md): Inicia sesión automáticamente a los clientes en el Web Checkout si ya iniciaron sesión en tu sitio web.
- [Guía de seguimiento](https://support.ventrata.com/es/articles/9550944-guia-de-seguimiento.md): Este artículo describe el proceso de configuración del seguimiento de eventos mediante Google Tag Manager \(GTM\) en Google Analytics 4 \(GA4\).
- [Cómo implementar y usar el portal Manage My Booking \(MMB\)](https://support.ventrata.com/es/articles/12255663-como-implementar-y-usar-el-portal-manage-my-booking-mmb.md): El portal Manage My Booking \(MMB\) ofrece a los clientes una forma de autoservicio para gestionar sus reservas.
- [Cómo reprogramar reserva en el portal MMB](https://support.ventrata.com/es/articles/13097437-como-reprogramar-reserva-en-el-portal-mmb.md): El Reschedule Flow \(Flujo de reprogramación\) permite a los clientes cambiar la fecha y la hora del tour de una reserva activa.
- [Cómo seleccionar una fecha en una reserva sin fecha en el portal MMB](https://support.ventrata.com/es/articles/13097444-como-seleccionar-una-fecha-en-una-reserva-sin-fecha-en-el-portal-mmb.md): En las reservas sin fecha, los clientes pueden seleccionar la fecha y la hora del tour después de la compra.
- [Cómo gestionar reserva multifecha en el portal MMB](https://support.ventrata.com/es/articles/13097462-como-gestionar-reserva-multifecha-en-el-portal-mmb.md): Los paquetes multifecha permiten a los clientes seleccionar una fecha y hora de tour para cada incluido del paquete. El período de tiempo está definido por el ajuste 'Validity Days \(Días de validez\)'.
- [Cómo reprogramar paquetes multifecha \(tipo Pase\) en el portal MMB](https://support.ventrata.com/es/articles/13111895-como-reprogramar-paquetes-multifecha-tipo-pase-en-el-portal-mmb.md): El flujo de reprogramación permite a los clientes cambiar la fecha y la hora de los tours incluidos en pases multifecha activos.
- [Cómo reprogramar paquetes multifecha \(tipo no Pase\) en el portal MMB](https://support.ventrata.com/es/articles/13632717-como-reprogramar-paquetes-multifecha-tipo-no-pase-en-el-portal-mmb.md): El flujo de reprogramación permite a los clientes cambiar la fecha y la hora del tour a nivel de paquete.
- [Cómo cancelar reservas en el portal MMB](https://support.ventrata.com/es/articles/13097468-como-cancelar-reservas-en-el-portal-mmb.md): Los clientes pueden cancelar las reservas que aún no se hayan canjeado, que no hayan pasado la fecha u hora del tour y que se encuentren dentro del aviso de cancelación o límite límite.
- [Cómo pagar saldo pendiente en el portal MMB](https://support.ventrata.com/es/articles/13097477-como-pagar-saldo-pendiente-en-el-portal-mmb.md): El Pay Unpaid Balance \(Pagar saldo pendiente\) permite a los clientes saldar cualquier pago pendiente.
- [Cómo canjear vales de revendedor en el portal MMB](https://support.ventrata.com/es/articles/15201207-como-canjear-vales-de-revendedor-en-el-portal-mmb.md): El flujo Canjear vale de revendedor permite a los clientes seleccionar una fecha y horario de tour para su vale.
- [Cómo firmar exenciones de responsabilidad en el portal MMB](https://support.ventrata.com/es/articles/15654544-como-firmar-exenciones-de-responsabilidad-en-el-portal-mmb.md): Permite a los clientes revisar y firmar las exenciones de responsabilidad obligatorias antes de su tour utilizando el portal de autoservicio Manage My Booking \(MMB\).
- [Cómo integrar Google reCAPTCHA Enterprise](https://support.ventrata.com/es/articles/10110300-como-integrar-google-recaptcha-enterprise.md): Guía de integración para Checkout personalizado
- [Error: The ProductID was missing or invalid \(El ProductID faltaba o era inválido\)](https://support.ventrata.com/es/articles/9556438-error-the-productid-was-missing-or-invalid-el-productid-faltaba-o-era-invalido.md): Descubra qué puede significar este error genérico y qué lo causó.
- [Multi-Date Package: Validation Failed - date is before product start date](https://support.ventrata.com/es/articles/9556910-multi-date-package-validation-failed-date-is-before-product-start-date.md)
- [Validation Failed: Bookings \[0\] pickup can't be blank](https://support.ventrata.com/es/articles/9556532-validation-failed-bookings-0-pickup-can-t-be-blank.md)
- [Uncaught \(in promise\) TypeError: Cannot read properties of null \(reading 'balance'\)](https://support.ventrata.com/es/articles/10717664-uncaught-in-promise-typeerror-cannot-read-properties-of-null-reading-balance.md)
- [Fallo en la pasarela de pago Adyen](https://support.ventrata.com/es/articles/9556498-fallo-en-la-pasarela-de-pago-adyen.md)
- [VivaWallet - Error de Wordpress: redirección a la página incorrecta](https://support.ventrata.com/es/articles/9556519-vivawallet-error-de-wordpress-redireccion-a-la-pagina-incorrecta.md): Si usas VivaWallet en combinación con Wordpress, después de completar un pedido, es posible que seas redirigido a la página 404 o similar.
- [Problemas con la pasarela de pago VivaWallet](https://support.ventrata.com/es/articles/9553256-problemas-con-la-pasarela-de-pago-vivawallet.md)
- [Error de VivaWallet: Acceso denegado](https://support.ventrata.com/es/articles/9556863-error-de-vivawallet-acceso-denegado.md)
- [Error de VivaWallet: Order with code 0 not found](https://support.ventrata.com/es/articles/9556866-error-de-vivawallet-order-with-code-0-not-found.md)
- [VivaWallet Error: Person does not Support Currency in "TEST ENV"](https://support.ventrata.com/es/articles/9556823-vivawallet-error-person-does-not-support-currency-in-test-env.md)
- [Error de VivaWallet: Transaction Details: Your Payment was Successful](https://support.ventrata.com/es/articles/9556853-error-de-vivawallet-transaction-details-your-payment-was-successful.md)
- [Vivawallet: Confirmación de pago faltante](https://support.ventrata.com/es/articles/9673784-vivawallet-confirmacion-de-pago-faltante.md): Mitigue el impacto de los tiempos de espera de pago implementando un webhook sencillo desde su cuenta de comerciante VivaWallet.
- [Error de VivaWallet: Validation Failed: Test can't be blank](https://support.ventrata.com/es/articles/11059266-error-de-vivawallet-validation-failed-test-can-t-be-blank.md)
- [VivaWallet: error 404 al redirigir a la página de éxito](https://support.ventrata.com/es/articles/11064920-vivawallet-error-404-al-redirigir-a-la-pagina-de-exito.md)
- [¿Por qué no se muestra la descripción de mi producto en modo integrado \(embedded mode\)?](https://support.ventrata.com/es/articles/10032683-por-que-no-se-muestra-la-descripcion-de-mi-producto-en-modo-integrado-embedded-mode.md)
- [¿Es posible usar el widget en modo pop-up e incrustado al mismo tiempo?](https://support.ventrata.com/es/articles/10039756-es-posible-usar-el-widget-en-modo-pop-up-e-incrustado-al-mismo-tiempo.md)
- [¿Es posible tener múltiples web checkouts en la misma página?](https://support.ventrata.com/es/articles/10040034-es-posible-tener-multiples-web-checkouts-en-la-misma-pagina.md)
- [¿Cómo se calcula el precio 'From \(Desde\)' en el widget de checkout?](https://support.ventrata.com/es/articles/10040327-como-se-calcula-el-precio-from-desde-en-el-widget-de-checkout.md)
- [¿Cuándo y con qué frecuencia se envían los correos electrónicos de recuperación de pedidos?](https://support.ventrata.com/es/articles/10095671-cuando-y-con-que-frecuencia-se-envian-los-correos-electronicos-de-recuperacion-de-pedidos.md)
- [¿Dónde se admiten las etiquetas HTML?](https://support.ventrata.com/es/articles/9556878-donde-se-admiten-las-etiquetas-html.md)
- [¿Cómo puedo cambiar el orden de los productos en el checkout?](https://support.ventrata.com/es/articles/10131170-como-puedo-cambiar-el-orden-de-los-productos-en-el-checkout.md)
- [¿Qué campos de datos de contacto admite el checkout?](https://support.ventrata.com/es/articles/10226602-que-campos-de-datos-de-contacto-admite-el-checkout.md)
- [¿Qué web checkout se utilizó para una reserva?](https://support.ventrata.com/es/articles/10507795-que-web-checkout-se-utilizo-para-una-reserva.md): Si tienes varios web checkouts, puede ser fácil perder el seguimiento de cuál checkout se usó para cada reserva.
- [¿Por qué una reserva realizada con el nuevo CMS se asigna a la fuente Concierge?](https://support.ventrata.com/es/articles/11027068-por-que-una-reserva-realizada-con-el-nuevo-cms-se-asigna-a-la-fuente-concierge.md)

### Connectividad

- [Conexión de revendedor de GetYourGuide](https://support.ventrata.com/es/articles/9526754-conexion-de-revendedor-de-getyourguide.md): Cómo conectar sus listados de productos en GetYourGuide con Ventrata para sincronizar disponibilidad, precios, reservas y más.
- [Conexión de revendedor de Viator](https://support.ventrata.com/es/articles/9527434-conexion-de-revendedor-de-viator.md): Cómo conectar tus listados de productos en Viator con Ventrata para sincronizar disponibilidad, precios, reservas y más
- [Conexión de operador FareHarbor](https://support.ventrata.com/es/articles/9532120-conexion-de-operador-fareharbor.md): Cómo conectar tus productos en Ventrata con un operador que utiliza el sistema de reservas FareHarbor para revender sus productos
- [Conexión del operador Zaui](https://support.ventrata.com/es/articles/9532127-conexion-del-operador-zaui.md): Cómo conectar tus productos en Ventrata con un operador que utiliza el sistema de reservas Zaui para revender sus productos
- [Conexión de operador de Viator](https://support.ventrata.com/es/articles/9532151-conexion-de-operador-de-viator.md)
- [Conexión de operador Clorian](https://support.ventrata.com/es/articles/15422066-conexion-de-operador-clorian.md): Aprende cómo conectarte a Clorian y revender productos de operadores a través de Ventrata.
- [Conexión de operador Onebox](https://support.ventrata.com/es/articles/15423015-conexion-de-operador-onebox.md): Aprende cómo conectarte a Onebox y revender productos de operadores a través de Ventrata.
- [Conexión con TourOptima](https://support.ventrata.com/es/articles/9764123-conexion-con-touroptima.md): Cómo conectar la plataforma de comunicaciones TourOptima con tu panel de Ventrata

### Applicación de terminal de Ventrata

- [Descripción general de la app Terminal de Ventrata](https://support.ventrata.com/es/articles/9545671-descripcion-general-de-la-app-terminal-de-ventrata.md): Transforma tu dispositivo terminal en una solución todo en uno que complementa sin problemas tus operaciones.
- [Cómo activar un dispositivo en modo Terminal](https://support.ventrata.com/es/articles/9526275-como-activar-un-dispositivo-en-modo-terminal.md): La app de Ventrata te permite vender y cobrar entradas de tus productos en determinados dispositivos de hardware.
- [Cómo activar el terminal en modo quiosco](https://support.ventrata.com/es/articles/9595828-como-activar-el-terminal-en-modo-quiosco.md): El modo quiosco es una solución de autoservicio que elimina la necesidad de asistencia del personal.
- [Cómo iniciar un turno](https://support.ventrata.com/es/articles/9526331-como-iniciar-un-turno.md): Empieza a usar la aplicación terminal de Ventrata en unos sencillos pasos.
- [Cómo usar el terminal en modo comando](https://support.ventrata.com/es/articles/9720638-como-usar-el-terminal-en-modo-comando.md): El modo comando permite a los usuarios completar reservas en un dispositivo y procesar los pagos en otro dispositivo.
- [Cómo activar un dispositivo en modo Scan Only \(Solo escaneo\)](https://support.ventrata.com/es/articles/9721718-como-activar-un-dispositivo-en-modo-scan-only-solo-escaneo.md): Valida las entradas con dispositivos portátiles o soluciones de torniquetes conectados, añadiendo comprobaciones de seguridad adicionales para ofrecer una experiencia fluida al cliente.
- [Cómo usar Quick Sale](https://support.ventrata.com/es/articles/9521620-como-usar-quick-sale.md): Venta Rápida \(Quick Sale\) está diseñada para permitirte vender productos en solo unos pasos sencillos.
- [Cómo hacer una nueva reserva con la aplicación Terminal](https://support.ventrata.com/es/articles/9545708-como-hacer-una-nueva-reserva-con-la-aplicacion-terminal.md): El flujo de New Booking \(Nueva reserva\) te permite realizar uno o varios pedidos a la vez y adaptarlos a las necesidades de tus clientes.
- [Cómo usar la venta directa a revendedores](https://support.ventrata.com/es/articles/9543886-como-usar-la-venta-directa-a-revendedores.md): Una venta directa a revendedores está pensada para el revendedor, quien gana un porcentaje por vender tus productos.
- [Cómo canjear un vale de revendedor](https://support.ventrata.com/es/articles/9546294-como-canjear-un-vale-de-revendedor.md): Utiliza el flujo de Reseller Voucher \(Vale de revendedor\) para permitir que los clientes reclamen los vales proporcionados por un revendedor contigo.
- [Cómo usar el flujo de depósito de hotel](https://support.ventrata.com/es/articles/9546957-como-usar-el-flujo-de-deposito-de-hotel.md): El depósito del hotel lo paga el cliente a un revendedor en el hotel. El resto de la tarifa de la reserva lo paga el cliente en la atracción.
- [Cómo usar Scan](https://support.ventrata.com/es/articles/9526041-como-usar-scan.md): Escanea todo, desde vouchers y city passes hasta boletos, usando la pestaña Scan de la aplicación de terminal de Ventrata.
- [Cómo hacer una nueva compra minorista](https://support.ventrata.com/es/articles/9546332-como-hacer-una-nueva-compra-minorista.md): El flujo de Nueva compra minorista está diseñado para agilizar la venta de artículos que un cliente desea adquirir durante su visita.
- [Cómo vender tarjetas regalo a través de la aplicación Terminal de Ventrata](https://support.ventrata.com/es/articles/9543872-como-vender-tarjetas-regalo-a-traves-de-la-aplicacion-terminal-de-ventrata.md): Las tarjetas regalo son vales prepagados que los clientes pueden comprar y luego usar como forma de pago para experiencias.
- [Cómo usar las Bar Tabs](https://support.ventrata.com/es/articles/9545618-como-usar-las-bar-tabs.md): La funcionalidad Bar Tabs mejora las capacidades de alimentos y bebidas en su ubicación.
- [Cómo cancelar y reembolsar reservas](https://support.ventrata.com/es/articles/9630648-como-cancelar-y-reembolsar-reservas.md): Agiliza las cancelaciones de reservas tanto para tus vendedores como para tus clientes.
- [Cómo reprogramar reservas](https://support.ventrata.com/es/articles/9630664-como-reprogramar-reservas.md): Permite que los vendedores modifiquen reservas sin la ayuda del personal de backoffice.
- [Cómo mejorar entradas individuales después de escanear un ticket de grupo](https://support.ventrata.com/es/articles/9910036-como-mejorar-entradas-individuales-despues-de-escanear-un-ticket-de-grupo.md): Mejora la satisfacción del cliente ofreciendo mayor flexibilidad con la posibilidad de modificar entradas seleccionadas dentro de una reserva.
- [Cómo añadir comentarios](https://support.ventrata.com/es/articles/9902645-como-anadir-comentarios.md): Añade comentarios y archivos adjuntos a las reservas existentes.
- [Cómo realizar pagos en la aplicación Terminal](https://support.ventrata.com/es/articles/10097957-como-realizar-pagos-en-la-aplicacion-terminal.md): La aplicación Terminal de Ventrata ofrece varias opciones de pago para las reservas. Selecciona, divide o combina varios métodos con facilidad.
- [Cómo renunciar al saldo del pedido](https://support.ventrata.com/es/articles/10058243-como-renunciar-al-saldo-del-pedido.md): Permite que los clientes reprogramen tours con saldos renunciados y fomenta referencias positivas.
- [Cómo configurar métodos de liquidación coincidentes del revendedor en la aplicación Terminal](https://support.ventrata.com/es/articles/10138731-como-configurar-metodos-de-liquidacion-coincidentes-del-revendedor-en-la-aplicacion-terminal.md): Utiliza Batches \(Lotes\) para que los revendedores liquiden las ventas usando todos los métodos aprobados.
- [Cómo asignar códigos promocionales](https://support.ventrata.com/es/articles/9546419-como-asignar-codigos-promocionales.md): Crea tus propios códigos promocionales o utiliza códigos aleatorios generados por Ventrata para ofrecer descuentos atractivos a tus clientes.
- [Cómo sobrescribir la disponibilidad](https://support.ventrata.com/es/articles/9547022-como-sobrescribir-la-disponibilidad.md): Los vendedores pueden sobrescribir la disponibilidad en la aplicación terminal de Ventrata.
- [Cómo utilizar el beneficio de membresía mediante el escaneo de entradas](https://support.ventrata.com/es/articles/12042073-como-utilizar-el-beneficio-de-membresia-mediante-el-escaneo-de-entradas.md): Agiliza el acceso de los miembros mediante canjes rápidos con escaneo desde el terminal.
- [Desactivar las mejoras en modo quiosco](https://support.ventrata.com/es/articles/9595887-desactivar-las-mejoras-en-modo-quiosco.md): Las mejoras son productos que se ofrecen a los clientes en lugar de su selección original para impulsar la venta de otros productos.
- [Cómo recuperar pedidos sin finalizar](https://support.ventrata.com/es/articles/9546404-como-recuperar-pedidos-sin-finalizar.md): Cuando los pedidos o transacciones realizados con la aplicación de terminal de Ventrata queden sin finalizar, sigue este proceso para recuperar o restaurar los pedidos.
- [Cómo anclar el teclado a la pantalla](https://support.ventrata.com/es/articles/10732329-como-anclar-el-teclado-a-la-pantalla.md): Aprenda a solucionar el problema de teclado flotante

### Hardware

- [¿Dónde puedo encontrar la configuración de IP de mi red?](https://support.ventrata.com/es/articles/10428982-donde-puedo-encontrar-la-configuracion-de-ip-de-mi-red.md)
- [Cómo configurar los terminales de pago Castles S1F2 \(Saturn 1000F2\) y S1F2L \(Saturn 1000F2L\)](https://support.ventrata.com/es/articles/10145958-como-configurar-los-terminales-de-pago-castles-s1f2-saturn-1000f2-y-s1f2l-saturn-1000f2l.md): Aprende a configurar y usar los terminales de pago Castles S1F2 \(Saturn 1000F2\) y S1F2L \(Saturn 1000F2L\).
- [Cómo configurar el terminal de pago IM30](https://support.ventrata.com/es/articles/10130788-como-configurar-el-terminal-de-pago-im30.md): Configura el terminal de pago autoservicio IM30.
- [Cómo configurar el EloPOS Z30](https://support.ventrata.com/es/articles/10709511-como-configurar-el-elopos-z30.md): Aprende a configurar el EloPOS Z30.
- [Cómo configurar el sistema POS de escritorio Elo](https://support.ventrata.com/es/articles/10201781-como-configurar-el-sistema-pos-de-escritorio-elo.md): Los sistemas POS de escritorio son configuraciones estacionarias diseñadas para servir como puntos centralizados de operaciones de venta.
- [Cómo configurar los PINpads Verifone P400/P400 Plus](https://support.ventrata.com/es/articles/10062666-como-configurar-los-pinpads-verifone-p400-p400-plus.md): Configura y conecta tu dispositivo Verifone con Ventrata para pagos seguros con integración de Adyen.
- [Cómo actualizar los PINpads Verifone P400 / P400 Plus](https://support.ventrata.com/es/articles/10066943-como-actualizar-los-pinpads-verifone-p400-p400-plus.md): Comprueba si hay actualizaciones de configuración o descarga e instala la versión más reciente del software de Adyen.
- [Cómo configurar las impresoras BOCA](https://support.ventrata.com/es/articles/10067658-como-configurar-las-impresoras-boca.md): Configura tu impresora BOCA para imprimir billetes de alta calidad con una integración fluida en el POS.
- [Cómo configurar la Elo i-Series](https://support.ventrata.com/es/articles/10198973-como-configurar-la-elo-i-series.md): Sigue los pasos para completar la configuración inicial de tu dispositivo Elo.

### Pagamentos

- [Pagos en Ventrata impulsados por Adyen](https://support.ventrata.com/es/articles/9656675-pagos-en-ventrata-impulsados-por-adyen.md): Ventrata ofrece una solución versátil de gestión de reservas con la opción de pago Ventrata Payments impulsada por Adyen para transacciones con tarjeta.