Articles on: Connectivity

TourDesk Reseller Connection

How to connect TourDesk reseller to Ventrata via API and what can this connection do?

About TourDesk
Connection Capabilities
Becoming TourDesk Supplier
Setting up the Connection
Mapping Products
Frequently Asked Questions

About TourDesk



Connection Capabilities



📅 Live Availability



🏷️ Live Pricing



🎟️ Booking



Becoming TourDesk Supplier




Setting up the Connection


Create TourDesk Reseller in Ventrata. If you haven't yet, create TourDesk as a Reseller and configure it's settings (band, commission, products, etc.).
Create a Connection in Ventrata. In your Ventrata Dashboard, go to Connections > Connections, then click + New Connection and select TourDesk from the list of available options. Set the connection Name, link the Reseller created in Step 1, and click Create Connection. If necessary, you may also whitelist/blacklist destinations or products you wish this connection to have access to.

Mapping Products



Share Mapping Information with TourDesk. In your Ventrata Dashboard, go to Connections > Connections, then select your TourDesk connection from the list of created connections (see section above). The connection page will display the API Key as well as the list of products you have made available to TourDesk (based on reseller, reseller band and connection settings) with their IDs. Contact your TourDesk account manager requesting to have your products connected to "Ventrata OCTO", providing them with your API Key as well as the List of Products with their Product and Option IDs (as shown on the page). If needed, you can download the list of products as a CSV file by clicking Export.

Frequently Asked Questions



Why can I not find the product on the dropdown when mapping?

Make sure the product is whitelisted for the Connection, Reseller and/or Reseller Band linked to it, and check if the Product is made available to Direct API channel.

Updated on: 02/01/2024

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