Ávoris is the travel division of Spain's Barceló Group, running more than 30 brands across retail agencies, tour operating, airline and coach transport, destination services and an experiences division covering ticketing and gift boxes, with Halcón Viajes, B travel, Catai, Travelplan and Iberojet among them. For operators, it brings trade demand from over 1,000 agencies serving more than three million Spanish- and Portuguese-speaking travelers, who buy tickets and experiences as part of agent-sold and packaged trips. Ávoris uses Globick as their connectivity provider.

Connecting Ávoris to Ventrata syncs your availability and prices and delivers bookings, changes and cancellations with tickets issued automatically. Ávoris runs on Globick, and receives your products through its certified integration with Ventrata's OCTO API.

To learn more about partnering with Ávoris, visit avoristravel.pt.

📒 NOTE

Ávoris connects to Ventrata through Globick, a channel manager that runs the integration on its behalf. As it isn't a direct connection, some functionality or content may be limited for reasons outside Ventrata's control.

Primary website	avoristravel.pt
Tags	B2B Marketplace · Travel Agent
Destination markets	🌎 Global
Source markets	🌎 Global
Specialties	Spanish agency networks selling packaged trips
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Developed by	Globick (using Ventrata's OCTO API)

This reseller connection lets you sell your products through Ávoris without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – Ávoris checks your live availability in Ventrata.
Pricing Sync – Ávoris gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from Ávoris are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the Ávoris Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with Ávoris for them to sell your products. To inquire about partnering with them, contact them via avoristravel.pt.
You must have Ávoris created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Ávoris (powered by Globick) from the list of partners.
Select Ávoris Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Ávoris connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to Ávoris

Securely share the OCTO API key shown on the connection you've created with your Ávoris contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Ávoris team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

📗 TIP

Ávoris can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the Ávoris Connection

Allow or disallow products: limit which destinations, products and options Ávoris can access. See how to allow or disallow products.
Rename the connection to tell several Ávoris connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the Ávoris connection works: which Ventrata OCTO API calls Ávoris makes (through Globick's certified integration), when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: Ávoris pulls everything it needs from Ventrata. It reads your products, checks your availability and prices, and sends bookings and cancellations. Ventrata doesn't push changes to Ávoris, so anything you change in Ventrata reaches Ávoris the next time it checks.

Timings are typical for Ávoris and rounded, and they can change if Ávoris changes how it syncs.

Product Mapping	❌	You can't map products from Ventrata. Ávoris maps them on its side, through your account manager or Ávoris's portal. This works as follows: Get Products (`GET /products`) – when Ávoris sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – Ávoris re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on Ávoris's side – Ávoris links each Ventrata option and unit to its own listing and ticket types. Your Ávoris account manager does this for you, or you do it in Ávoris's own portal if Ávoris offers one. You only share the connection's API key. Typically with Ávoris: Ávoris reads your full product list about once a day. It re-reads each product about every hour. What this means for you: Ávoris can only sell what it has mapped. When you add a product, option or unit in Ventrata, Ávoris may see it on its next refresh, but it won't sell it until it's mapped. So tell your Ávoris account manager whenever you add one.
Content Sync	✅ / ❌	Ávoris can read your product content, such as descriptions and images, from Ventrata. This works as follows: `octo/content` capability – when Ávoris adds it to the `Octo-Capabilities` header, Get Products (`GET /products`) and Get Product (`GET /products/{productId}`) also return your product content, such as descriptions, highlights, inclusions and images. Content changes in Ventrata reach Ávoris on its next product refresh. Typically with Ávoris: Ávoris requests `octo/content`.
Availability Sync	✅	Ávoris checks your live availability in Ventrata. Ventrata doesn't push availability changes to Ávoris. This works as follows: Availability Check (`POST /availability`) – Ávoris sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which Ávoris needs to book that slot. Availability Calendar (`POST /availability/calendar`) – returns one summary per day instead of every time slot, typically to show which dates are open in a date picker. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Ávoris can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. Typically with Ávoris: Availability Check: Ávoris checks each product about every 2 hours. Availability Calendar: Ávoris checks each product about every 7 hours, usually starting tomorrow and covering about 6 months per request and looks up to about 6 months ahead. Checks are busiest between 03:00 and 09:00 UTC, which suggests most checks are live, as customers browse Ávoris. What this means for you: when you close a date, change capacity or sell out in Ventrata, Ávoris shows it after its next check. For dates it checks regularly, that's within about 7 hours. Dates further ahead are usually checked less often.
Pricing Sync	✅	Your prices come back with every availability check, once Ávoris asks for them with the octo/pricing capability. This works as follows: `octo/pricing` capability – Ávoris asks for prices by adding `octo/pricing` to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices at all. Availability Check (`POST /availability`) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice Ávoris, both from the reseller's pricing in Ventrata (retail and wholesale/commission). Group prices – when Ávoris also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing. Booking Reservation (`POST /bookings`) and Booking Confirmation (`POST /bookings/{uuid}/confirm`) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at. Typically with Ávoris: Ávoris requests `octo/pricing` on all of its availability checks, so it sells at your Ventrata prices. Ávoris doesn't send the number of people per unit type, so prices come back per person, and group pricing such as Booking Size fares may not show correctly on Ávoris. ‼️ IMPORTANT – Ask for pricing to be enabled. When you ask Ávoris to map your products, ask them to enable pricing (`octo/pricing`) as well, or switch it on yourself if you map in Ávoris's portal. Otherwise it may be off, and Ávoris won't receive your Ventrata prices. 📗 TIP – If prices on Ávoris look wrong, check the Ávoris reseller's pricing in Ventrata first: that's what Ávoris reads.
Promotions Sync	❌	Your Ventrata promotions don't apply on Ávoris. Prices on Ávoris don't include promotions you create in Ventrata. Set up any promotions with Ávoris directly.
Bookings Sync	✅	Bookings and cancellations made on Ávoris are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on Ávoris, Ávoris sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, Ávoris confirms the hold. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Ávoris gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, Ávoris never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on Ávoris, Ávoris cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Ávoris has to contact you. Change: Booking Update (`PATCH /bookings/{uuid}`) – lets Ávoris change a booking in place, for example a new date, time or number of people. Some resellers cancel and rebook instead. ‼️ IMPORTANT – Bookings sync one way, from Ávoris to Ventrata. If you cancel, change or rebook a booking from Ávoris in Ventrata, for example in the Dashboard, Ávoris isn't notified. Contact Ávoris so the booking is cancelled or changed on their side too, or ask the customer to cancel through Ávoris.
Pickups/Dropoff Sync	❌	Ávoris doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with Ávoris how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	Ávoris doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with Ávoris how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through Ávoris. Customers can only book your main products and options on Ávoris. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to Ávoris. Ventrata doesn't notify Ávoris when a ticket is scanned or redeemed. Ávoris only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	Ávoris pass holders can't be scanned at your entrance without a booking. Customers from Ávoris need a booking made through Ávoris before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through Ávoris. Gift cards bought in Ventrata can't be used on Ávoris, and Ávoris can't sell Ventrata gift cards.

✅ supported · ✅ / ❌ limited · ❌ not supported

Good to know: limits and details of the Ávoris connection

Delays: availability and prices reach Ávoris only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: Ávoris can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What Ávoris can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: Ávoris issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: Ávoris can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Ávoris.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

Ávoris División Central, S.L.U.

Calle Gremi de Fusters 23, 07009 Palma de Mallorca

Spain

avoristravel.pt

Ventrata Partner ID: 62553dde-e93b-437c-b1c0-5595580fc7b8

Globick

Calle Numancia, 73, 5C, 08029 Barcelona

Spain

globick.com

Ventrata Partner ID: 0ed2e173-4b56-4ab7-9050-2b8cbe55cab9

Ávoris: Reseller Connection