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Expedia Reseller Connection

How to connect your product listings on Expedia to Ventrata to sync availability, pricing, bookings & more.

Expedia Group is one of the world's leading travel platforms, connecting suppliers to millions of travelers globally across brand channels including Expedia, Hotels.com, and Vrbo. Connecting Ventrata to Expedia automates availability, pricing, and booking management, eliminating the need to update the Expedia Partner Central portal manually.

The connection enables you to:

  • Sync availability & pricing for your products on Expedia with Ventrata.

  • Receive bookings, updates, and cancellations from Expedia in Ventrata.

🏆 Ventrata offers best-in-class API connectivity with Expedia:

2026 Expedia Elite Connectivity Partner

Expedia Group’s Connectivity Partner Program recognizes top integration partners. As an Elite Connectivity Partner, Ventrata is recognized among the top 2% of connectivity providers globally for meeting Expedia’s highest technical, operational, and performance standards.

Based on data from 2025, we achieved a 99.82% booking success rate (EOY) and full Activities API capability coverage, including features such as mapping and pricing push.

2025 Expedia Elite Connectivity Partner

Expedia Group’s Connectivity Partner Program recognizes top integration partners. As an Elite Connectivity Partner, Ventrata is recognized among the top 2% of connectivity providers globally for meeting Expedia’s highest technical, operational, and performance standards.

2024 Expedia Elite Connectivity Partner

Expedia Group’s Connectivity Partner Program recognizes top integration partners. As an Elite Connectivity Partner, Ventrata is recognized among the top 2% of connectivity providers globally for meeting Expedia’s highest technical, operational, and performance standards.

Create Connection

Prerequisites:

Before setting up the connection, make sure the following requirements are in place:

  • A commercial agreement with Expedia for them to sell your products.

  • You must have Expedia created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly.

    📒 NOTE

    This connection requires the reseller to use the 'Bill to my account' settlement method.

  • You need a supplier account with Expedia and your products created in their Portal. Admin access is required. You can create an account here.


Create Connection in Ventrata

  1. In the Ventrata dashboard, go to Connections → Connections.

    Connections

  2. Click + New Connection.

    New Connection

  3. Select Expedia from the list of partners.

    Expedia

  4. (Optional) Enter a custom connection 'Name' if you have multiple Expedia connections.

  5. Enter your 'Expedia Supplier Branch ID' and 'Expedia Supplier Branch Name'.

    You can find both pieces of information in your Expedia Account.

    Expedia Supplier Branch ID/Expedia Supplier Branch Name

    📒 NOTE

    The Expedia Supplier Branch ID can be found in your Expedia account. Look for a six-digit code.

  6. Choose the 'Expedia' reseller from the list. The connection will inherit the reseller's configuration, like pricing, allowed destinations, products, etc.

    Reseller

    📗 TIP

    If needed, you can also allow/disallow products or destinations on the connection level in addition to what you have configured on the reseller, which can be helpful if you have multiple Expedia connections linked to one reseller.

  7. Press the Create Connection button to save your settings.

    Create Connection

  8. Once the connection is created, you get a generated 'Partner Supplier Branch ID'.

    Partner Supplier Branch ID

  9. Send the 'Partner Supplier Branch ID' to your Expedia contact. They link the connection from Ventrata to their system.


Mapping Products

Once the connection is created, you can start linking your Expedia products & options to the corresponding Ventrata products & options - the process is called "mapping".

📒 NOTE

Before mapping, build all products and content directly in your Expedia account. Note that Ventrata 'Products' and 'Options' correspond to Expedia 'Activities' and 'Offers'. (One ‘Option’ can have multiple starting times, which creates separate ‘Offers’ for each time.)

Once you create your Activities and Offers, notify your Expedia contact to activate them. Listings on Expedia's side have to be in an "active" status (approved by Expedia) to show on our mapping page.

  1. In the Ventrata Dashboard, go to Connections > Connections, and select the 'Expedia' connection you want to use for product mapping.

    📒 NOTE

    The Connections page displays your Expedia products and options (listings) on the left, and the currently mapped Ventrata products and options on the right. Any active listings that are unmapped or incorrectly mapped are highlighted in red.

    Listing of products available from Expedia

  2. Press the Expedia listing you want to map.

  3. Select a Ventrata product and the option you wish to map.

  4. Fill in all information - Product, Unit, or Tour Time if your product requires it.

    ‼️ IMPORTANT

    All fields must match the information in your Expedia account exactly. Any discrepancy will cause the product mapping to fail. Every Expedia 'Activity' and 'Offer' must map directly to a corresponding Ventrata 'Product' and 'Option', including matching tour times and unit types.

    Update Connection Mapping

  5. Press the Update Connection Mapping button.

  6. Once all your Products are mapped, contact your Expedia account, send them your 'Partner Supplier Branch ID', and request approval for your activities to go live on Expedia. Your products won't be available until their approval.


Supported Capabilities

See what capabilities Ventrata supports.

Availability

  • The availability syncs each time the product is looked at on Expedia's website.

Pricing

  • The system checks and saves product prices whenever a user views them. Standard pricing works, but booking-sized fares are currently unavailable.

    📒 NOTE
    Contact Expedia to enable price ingestion on your account.

Booking

  • The integration automatically receives new bookings, processes cancellations and updates, and issues tickets directly to the customer.


Useful Resources

For additional information, follow Expedia's own support documentation.


Partner Information

Expand to reveal partner address and website information.


1111 Expedia Group Way West
Seattle WA 98119
United States


Partner ID: 31f14275-7784-4dde-9c05-3bc922061c56

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