Il Mio Viaggio a New York is an Italian-language tour operator and reseller based in Midtown Manhattan, running its own guided tours of Manhattan, Brooklyn and Harlem and reselling attraction tickets, Broadway seats, city passes and day trips. For operators, it brings Italian travelers to New York who plan in their own language before departure, buying admissions, passes and day trips around a city stay.

Connecting Il Mio Viaggio a New York to Ventrata will sync your availability and prices and deliver bookings, changes and cancellations with tickets issued automatically.

To learn more about partnering with Il Mio Viaggio a New York, visit ilmioviaggioanewyork.com.

Primary website	ilmioviaggioanewyork.com
Tags	Operator Reselling Others
Destination markets	🌎 Global
Source markets	🌎 Global
Specialties	Italian-speaking travelers to New York
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Ventrata Booked GMV (last 12 months)	US$10k+
Developed by	Il Mio Viaggio a New York (using Ventrata's OCTO API)

This reseller connection lets you sell your products through Il Mio Viaggio a New York without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – Il Mio Viaggio a New York checks your live availability in Ventrata.
Pricing Sync – Il Mio Viaggio a New York gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from Il Mio Viaggio a New York are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the Il Mio Viaggio a New York Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with Il Mio Viaggio a New York for them to sell your products. To inquire about partnering with them, contact them via ilmioviaggioanewyork.com.
You must have Il Mio Viaggio a New York created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Il Mio Viaggio a New York from the list of partners.
Select Il Mio Viaggio a New York Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Il Mio Viaggio a New York connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to Il Mio Viaggio a New York

Securely share the OCTO API key shown on the connection you've created with your Il Mio Viaggio a New York contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Il Mio Viaggio a New York team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

📗 TIP

Il Mio Viaggio a New York can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the Il Mio Viaggio a New York Connection

Allow or disallow products: limit which destinations, products and options Il Mio Viaggio a New York can access. See how to allow or disallow products.
Rename the connection to tell several Il Mio Viaggio a New York connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the Il Mio Viaggio a New York connection works: which Ventrata OCTO API calls Il Mio Viaggio a New York makes, when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: Il Mio Viaggio a New York pulls everything it needs from Ventrata. It reads your products, checks your availability and prices, and sends bookings and cancellations. Ventrata doesn't push changes to Il Mio Viaggio a New York, so anything you change in Ventrata reaches Il Mio Viaggio a New York the next time it checks.

Timings are typical for Il Mio Viaggio a New York and rounded, and they can change if Il Mio Viaggio a New York changes how it syncs.

Product Mapping	❌	You can't map products from Ventrata. Il Mio Viaggio a New York maps them on its side, through your account manager or Il Mio Viaggio a New York's portal. This works as follows: Get Products (`GET /products`) – when Il Mio Viaggio a New York sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – Il Mio Viaggio a New York re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on Il Mio Viaggio a New York's side – Il Mio Viaggio a New York links each Ventrata option and unit to its own listing and ticket types. Your Il Mio Viaggio a New York account manager does this for you, or you do it in Il Mio Viaggio a New York's own portal if Il Mio Viaggio a New York offers one. You only share the connection's API key. Typically with Il Mio Viaggio a New York: It re-reads each product about every 8 hours. What this means for you: Il Mio Viaggio a New York can only sell what it has mapped. When you add a product, option or unit in Ventrata, Il Mio Viaggio a New York may see it on its next refresh, but it won't sell it until it's mapped. So tell your Il Mio Viaggio a New York account manager whenever you add one.
Content Sync	✅ / ❌	Il Mio Viaggio a New York can read your product content, such as descriptions and images, from Ventrata. This works as follows: `octo/content` capability – when Il Mio Viaggio a New York adds it to the `Octo-Capabilities` header, Get Products (`GET /products`) and Get Product (`GET /products/{productId}`) also return your product content, such as descriptions, highlights, inclusions and images. Content changes in Ventrata reach Il Mio Viaggio a New York on its next product refresh. Typically with Il Mio Viaggio a New York: Il Mio Viaggio a New York requests `octo/content`.
Availability Sync	✅	Il Mio Viaggio a New York checks your live availability in Ventrata. Ventrata doesn't push availability changes to Il Mio Viaggio a New York. This works as follows: Availability Check (`POST /availability`) – Il Mio Viaggio a New York sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which Il Mio Viaggio a New York needs to book that slot. Availability Calendar (`POST /availability/calendar`) – returns one summary per day instead of every time slot, typically to show which dates are open in a date picker. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Il Mio Viaggio a New York can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. Typically with Il Mio Viaggio a New York: Availability Check: Il Mio Viaggio a New York checks your products throughout the day, usually starting 16 days ahead and covering 31 days per request, looks up to about 9 months ahead and re-checks the same product and dates about every hour. Availability Calendar: Il Mio Viaggio a New York checks your products around the clock, usually starting today and covering about a year per request, looks up to about a year ahead and re-checks the same product and dates every few minutes. Checks are spread evenly around the clock, which points to a scheduled background sync rather than live customer searches. What this means for you: when you close a date, change capacity or sell out in Ventrata, Il Mio Viaggio a New York shows it after its next check. For dates it checks regularly, that's within a few minutes. Dates further ahead are usually checked less often.
Pricing Sync	✅	Your prices come back with every availability check, once Il Mio Viaggio a New York asks for them with the octo/pricing capability. This works as follows: `octo/pricing` capability – Il Mio Viaggio a New York asks for prices by adding `octo/pricing` to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices at all. Availability Check (`POST /availability`) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice Il Mio Viaggio a New York, both from the reseller's pricing in Ventrata (retail and wholesale/commission). Group prices – when Il Mio Viaggio a New York also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing. Booking Reservation (`POST /bookings`) and Booking Confirmation (`POST /bookings/{uuid}/confirm`) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at. Typically with Il Mio Viaggio a New York: Il Mio Viaggio a New York requests `octo/pricing` on all of its availability checks, so it sells at your Ventrata prices. Il Mio Viaggio a New York sends the number of people per unit type, so group prices are calculated for the actual booking. ‼️ IMPORTANT – Ask for pricing to be enabled. When you ask Il Mio Viaggio a New York to map your products, ask them to enable pricing (`octo/pricing`) as well, or switch it on yourself if you map in Il Mio Viaggio a New York's portal. Otherwise it may be off, and Il Mio Viaggio a New York won't receive your Ventrata prices. 📗 TIP – If prices on Il Mio Viaggio a New York look wrong, check the Il Mio Viaggio a New York reseller's pricing in Ventrata first: that's what Il Mio Viaggio a New York reads.
Promotions Sync	❌	Your Ventrata promotions don't apply on Il Mio Viaggio a New York. Prices on Il Mio Viaggio a New York don't include promotions you create in Ventrata. Set up any promotions with Il Mio Viaggio a New York directly.
Bookings Sync	✅	Bookings and cancellations made on Il Mio Viaggio a New York are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on Il Mio Viaggio a New York, Il Mio Viaggio a New York sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, Il Mio Viaggio a New York confirms the hold, with its own booking reference and the customer's contact details. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Il Mio Viaggio a New York gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, Il Mio Viaggio a New York never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on Il Mio Viaggio a New York, Il Mio Viaggio a New York cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Il Mio Viaggio a New York has to contact you. Change: Il Mio Viaggio a New York doesn't use Booking Update (`PATCH /bookings/{uuid}`), so a change most likely reaches Ventrata as a cancellation plus a new booking. Typically with Il Mio Viaggio a New York: Il Mio Viaggio a New York doesn't set a hold time, so the default hold time applies. A typical Il Mio Viaggio a New York booking is for about 5 people. Il Mio Viaggio a New York also checks the bookings it has made, with Get Booking (`GET /bookings/{uuid}`) about every 12 hours, for example to reconcile its records. ‼️ IMPORTANT – Bookings sync one way, from Il Mio Viaggio a New York to Ventrata. If you cancel, change or rebook a booking from Il Mio Viaggio a New York in Ventrata, for example in the Dashboard, Il Mio Viaggio a New York isn't notified. Contact Il Mio Viaggio a New York so the booking is cancelled or changed on their side too, or ask the customer to cancel through Il Mio Viaggio a New York.
Pickups/Dropoff Sync	❌	Il Mio Viaggio a New York doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with Il Mio Viaggio a New York how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	Il Mio Viaggio a New York doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with Il Mio Viaggio a New York how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through Il Mio Viaggio a New York. Customers can only book your main products and options on Il Mio Viaggio a New York. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to Il Mio Viaggio a New York. Ventrata doesn't notify Il Mio Viaggio a New York when a ticket is scanned or redeemed. Il Mio Viaggio a New York only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	Il Mio Viaggio a New York pass holders can't be scanned at your entrance without a booking. Customers from Il Mio Viaggio a New York need a booking made through Il Mio Viaggio a New York before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through Il Mio Viaggio a New York. Gift cards bought in Ventrata can't be used on Il Mio Viaggio a New York, and Il Mio Viaggio a New York can't sell Ventrata gift cards.

✅ supported · ✅ / ❌ limited · ❌ not supported

Good to know: limits and details of the Il Mio Viaggio a New York connection

Delays: availability and prices reach Il Mio Viaggio a New York only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: Il Mio Viaggio a New York can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What Il Mio Viaggio a New York can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: Il Mio Viaggio a New York issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: Il Mio Viaggio a New York can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Il Mio Viaggio a New York.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

Ilmioviaggio Inc.

235 W 56 St, Suite 21D, New York, NY 10019

United States

ilmioviaggioanewyork.com

Ventrata Partner ID: 73dcb6e4-7e58-445f-9ec1-1f811049af94

Il Mio Viaggio a New York: Reseller Connection