Memories France is a Paris boutique tour operator staffed by local guides, selling small-group and private walking experiences: Louvre and Musée d'Orsay visits, Notre-Dame, Sainte-Chapelle and the Catacombs, food and wine tours, and Versailles day trips, with most groups capped at 20 guests. For operators, it brings international visitors who want skip-the-line entry and guided depth over coach sightseeing, booking ahead of a Paris trip in English or French. Memories France uses Ventrata as their primary ticketing system.

Connecting Memories France to Ventrata syncs your availability and prices and delivers bookings, changes and cancellations with tickets issued automatically. Memories France runs on Ventrata, and receives your products through its certified integration with Ventrata's OCTO API.

To learn more about partnering with Memories France, visit memories-france.travel.

Primary website	memories-france.travel
Tags	Operator Reselling Others · Private Tours & Local Experts · Ventrata Client
Destination markets	🌎 Global
Source markets	🌎 Global
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Developed by	Ventrata (using Ventrata's OCTO API)

This reseller connection lets you sell your products through Memories France without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – Memories France checks your live availability in Ventrata.
Pricing Sync – Memories France gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from Memories France are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the Memories France Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You have a commercial agreement with Memories France for them to sell your products.
Memories France is created as a Reseller in Ventrata, with retail and wholesale/commission pricing set up.

Memories France runs on Ventrata, so this is a Ventrata-to-Ventrata connection. You create a Ventrata Reseller Connection for Memories France and securely share its API key. Memories France then connects and maps your products in its own Ventrata account.

In the Ventrata Dashboard, go to Connections > Connections, press + New Connection and search for Ventrata Reseller Connection.
Select Memories France as the reseller. If needed, allow or disallow destinations and products on the connection, then press Create Connection.
Press the eye icon to reveal the API key, copy it and securely share it with your contact at Memories France. Memories France can access all products enabled on the connection, but you can also share the Product and Option IDs from the connection page to say what to map.
Memories France adds you as an operator with Ventrata (Operator Backend) as the backend, then connects and maps each product. This usually takes a few business days. Ask them to make a test booking, and check that it appears in your bookings table.

📗 TIP

For every step with screenshots, see Ventrata: Reseller Connection. Memories France follows Ventrata: Operator Backend.

Managing the Memories France Connection

Allow or disallow products: limit which destinations, products and options Memories France can access. See how to allow or disallow products.
Rename the connection to tell several Memories France connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the Memories France connection works: which Ventrata OCTO API calls Memories France makes (through Ventrata's certified integration), when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: Memories France pulls everything it needs from Ventrata. It reads your products, checks your availability (and your prices, when it asks for them), and sends bookings and cancellations. Ventrata doesn't push changes to Memories France, so anything you change in Ventrata reaches Memories France the next time it checks.

Product Mapping	✅	Memories France maps your products to its own in its Ventrata account. On each backend-connected product, Memories France picks the matching product, option and units from your account on the product's Mappings tab. Products that aren't mapped correctly are highlighted in red, and bookings for them fail. See Ventrata: Operator Backend.
Content Sync	❌	Memories France doesn't read your product content from Ventrata. Memories France uses the descriptions, images and other content set up on its own side, so update your content with Memories France directly.
Availability Sync	✅	Memories France checks your live availability in Ventrata. Ventrata doesn't push availability changes to Memories France. This works as follows: Availability Check (`POST /availability`) – Memories France sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which Memories France needs to book that slot. Availability Calendar (`POST /availability/calendar`) – returns one summary per day instead of every time slot, typically to show which dates are open in a date picker. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Memories France can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. What this means for you: when you close a date, change capacity or sell out in Ventrata, Memories France shows it after its next check. Dates further ahead are usually checked less often.
Pricing Sync	✅	Memories France gets your prices from your reseller pricing in Ventrata. Your prices come back with availability when Memories France asks for them. Memories France can take your prices with Backend Pricing on its product, or set its own prices in its account.
Promotions Sync	❌	Your Ventrata promotions don't apply on Memories France. Prices on Memories France don't include promotions you create in Ventrata. Set up any promotions with Memories France directly.
Bookings Sync	✅	Bookings and cancellations made on Memories France are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on Memories France, Memories France sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, Memories France confirms the hold, with its own booking reference and the customer's contact details. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Memories France gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, Memories France never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on Memories France, Memories France cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Memories France has to contact you. Change: if Memories France supports changes, they reach Ventrata through Booking Update (`PATCH /bookings/{uuid}`) or as a cancellation plus a new booking. It's normal to see more holds than confirmed bookings: holds from customers who don't finish paying simply expire. ‼️ IMPORTANT – Bookings sync one way, from Memories France to Ventrata. If you cancel, change or rebook a booking from Memories France in Ventrata, for example in the Dashboard, Memories France isn't notified. Contact Memories France so the booking is cancelled or changed on their side too, or ask the customer to cancel through Memories France.
Pickups/Dropoff Sync	❌	Memories France doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with Memories France how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	Memories France doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with Memories France how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through Memories France. Customers can only book your main products and options on Memories France. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to Memories France. Ventrata doesn't notify Memories France when a ticket is scanned or redeemed. Memories France only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	Memories France pass holders can't be scanned at your entrance without a booking. Customers from Memories France need a booking made through Memories France before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through Memories France. Gift cards bought in Ventrata can't be used on Memories France, and Memories France can't sell Ventrata gift cards.

✅ supported · ✅ / ❌ limited · ❌ not supported

Good to know: limits and details of the Memories France connection

Delays: availability and prices reach Memories France only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: Memories France can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What Memories France can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: Memories France issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: Memories France can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Memories France.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

Memories France

15 Gouennec

22390 Saint-Adrien

France

memories-france.travel

Ventrata Partner ID: 42157599-9b2f-4e00-a8d5-490162274db0

Ventrata Ltd

55 Baker Street

London W1U 7EU, United Kingdom

ventrata.com

Ventrata Partner ID: a6a2a406-088a-4466-b87c-7fcc17770b71

Memories France: Reseller Connection