Prague Boats is a river cruise operator on the Vltava in Prague, running sightseeing, lunch and dinner cruises since 1993 on a fleet that includes glass-roofed boats and fully electric catamarans. It sells to leisure visitors to Prague, with corporate charters, conferences, weddings and private celebrations on board alongside seasonal Advent, Christmas and New Year cruises.
Connecting Prague Boats to Ventrata lets you resell products from operators that use Prague Boats as their booking system. Ventrata reads their live availability and prices from Prague Boats, and every booking you take is created directly in the operator's Prague Boats account.
To learn more about Prague Boats, visit prague-boats.cz.
📗 TIP
Make a test booking after mapping and ask Prague Boats to confirm it arrived in their system.
Primary website | |
Tags | Custom / Proprietary Operator System |
Connection features | Availability Sync · Pricing Sync · Bookings Sync |
Developed by | Ventrata (using Prague Boats OCTO API) |
This operator connection (also called a backend) lets you resell products from operators that use Prague Boats as their primary booking system, with every booking created directly in Prague Boats. Features of this connection include:
Availability Sync – live availability comes from the operator's Prague Boats account.
Pricing Sync – prices come from Prague Boats, or you set prices in Ventrata.
Bookings Sync – bookings, updates and cancellations post from Ventrata to Prague Boats, and Prague Boats issues the tickets or vouchers.
Creating the Prague Boats Connection
🔐 Required Role Permissions: See Operators, Modify Operators, See Products, Modify Products
Before you begin:
You must have a commercial agreement with the operator for their rates and terms.
You must have the OCTO API Key for the operator. See the steps below.
A commercial agreement with Prague Boats to resell their products.
You must recreate the operator's products in Ventrata. See how to create products. The connection syncs availability, pricing and bookings, but doesn't create products in Ventrata.
Step 1: Configure the Operator in Ventrata
Contact Prague Boats and request the OCTO API Key.
In the Ventrata Dashboard, go to Products → Operators and open the operator. If they don't exist yet, create them as an operator first.
In the Backend Partner section, select Prague Boats and enter the OCTO API Key.
Press Update Operator.
📒 NOTE – Each OCTO API Key connects you to one operator. Set up each Prague Boats operator separately.
Step 2: Connect Each Product
Open the operator's product in Products → Products and edit it. Check that Operator is set to this operator.
Tick Backend Connected. Tick Backend Availability to use availability from Prague Boats, and Backend Pricing to use prices from Prague Boats.
Press Update Product.
📒 NOTE
Prague Boats sends both retail and net prices. With Backend Pricing ticked, Ventrata records the retail price as your selling price and the net price as your cost price, whatever cost percentage is set on the operator.
Check Backend Availability to pull availability and Backend Pricing to pull pricing.
Without those, the product uses the availability and pricing set in Ventrata but still sends bookings to Prague Boats.
Mapping Products to Prague Boats
‼️ IMPORTANT
Mapping tells Ventrata which Prague Boats product, option and units to check availability for and book. If a backend-connected product isn't mapped correctly, its bookings fail. A red highlight across the product row shows an incorrectly mapped product.
In the Ventrata Dashboard, go to Products → Products and open the product.
Open the Mappings tab. It appears once the product is set to Backend Connected.
For each Ventrata option and unit, select the matching Prague Boats product, option and units from the dropdowns, which Ventrata loads from Prague Boats. Don't leave any field empty.
Press Save Changes.
📗 TIP
Make a test booking after mapping, and ask the operator to confirm it arrived in their Prague Boats account.
Managing the Prague Boats Connection
Update the mapping when the operator changes products, options or units in Prague Boats.
Replace the key on the operator if Prague Boats or the operator issues a new one.
Switch Backend Availability or Backend Pricing off on a product to use Ventrata's own availability or prices instead. Bookings still post to Prague Boats.
Connection Features Detailed
This section is for anyone who wants to know exactly how the Prague Boats connection works. Here the direction is the opposite of a reseller connection: Ventrata calls Prague Boats, using Prague Boats OCTO API. For each feature, it explains which calls Ventrata makes, when, and what that means for you.
In short: Ventrata asks Prague Boats for availability and prices whenever someone looks at a backend-connected product, and creates every booking in the operator's Prague Boats account. Prague Boats doesn't send changes back to Ventrata.
Timings are typical for Prague Boats and rounded, and they can change.
Product Mapping | ✅ |
You map each Ventrata product, option and unit to the operator's Prague Boats product in the Ventrata Dashboard. This works as follows:
What this means for you: if something is missing from the dropdown, the operator hasn't made it available to you in Prague Boats. Ask them to. |
Content Sync | ❌ |
Ventrata doesn't import product content from Prague Boats. Ventrata doesn't import product content from Prague Boats. You create and describe the products in Ventrata yourself. |
Availability Sync | ✅ |
With Backend Availability on, Ventrata checks the operator's live availability in Prague Boats. This works as follows:
What this means for you: customers book against the operator's live Prague Boats availability, so you can't oversell a slot the operator has already sold elsewhere. |
Pricing Sync | ✅ |
With Backend Pricing on, Ventrata takes prices from Prague Boats. This works as follows:
Prague Boats sends both retail and net prices. With Backend Pricing ticked, Ventrata records the retail price as your selling price and the net price as your cost price, whatever cost percentage is set on the operator. |
Promotions Sync | ❌ |
Promotions aren't sent to Prague Boats. Promotions aren't sent to Prague Boats. Your Ventrata promotions still apply to the price your customer pays in Ventrata. |
Bookings Sync | ✅ |
Bookings made in Ventrata for a backend-connected product are created in the operator's Prague Boats account. This works as follows:
Sends bookings, updates and cancellations from Ventrata to Prague Boats.
‼️ IMPORTANT – Bookings sync one way, from Ventrata to Prague Boats. If the operator changes or cancels a booking in Prague Boats, Ventrata isn't notified. Ask the operator to tell you about any changes they make. |
Pickups/Dropoff Sync | ❌ |
Pickup and drop-off details aren't passed to Prague Boats. Pickup and drop-off details aren't passed to Prague Boats. Share them with the operator another way if a product needs them. |
Custom Questions Sync | ❌ |
Answers to your booking questions aren't passed to Prague Boats. Answers to your booking questions aren't passed to Prague Boats. Share them with the operator another way if they need them. |
Extras Sync | ❌ |
Extras and add-ons aren't booked in Prague Boats. Extras and add-ons aren't booked in Prague Boats. Only the main product, option and units are. |
Redemption Sync | ❌ |
Redemptions and other status changes in Prague Boats aren't sent back to Ventrata after a booking is confirmed. Redemptions and other status changes in Prague Boats aren't sent back to Ventrata after a booking is confirmed. |
Pass Walkup Scanning Sync | ❌ |
Pass walk-up scanning isn't available with Prague Boats. Pass walk-up scanning isn't available with Prague Boats. |
Gift Card Sync | ❌ |
Ventrata gift cards aren't passed to Prague Boats. Ventrata gift cards aren't passed to Prague Boats. Gift card payments stay in Ventrata. |
✅ supported · ❌ not supported
Good to know: limits and details of the Prague Boats connection
Good to know: limits and details of the Prague Boats connection
Live availability: availability comes from Prague Boats as people browse.
One-way bookings: changes the operator makes in Prague Boats don't reach Ventrata.
FAQs
I get an error when I save the operator's backend configuration.
I get an error when I save the operator's backend configuration.
The OCTO API Key or endpoint is most likely incorrect. Check them with your operator. If the issue persists, contact our Technical Support.
There's no Backend Connected box in the product settings.
There's no Backend Connected box in the product settings.
The operator set on the product most likely doesn't have a backend configured. Check the operator's Backend Partner settings and try again. If the issue persists, contact our Technical Support.
The product, option or unit I want to map isn't in the dropdown.
The product, option or unit I want to map isn't in the dropdown.
The dropdowns list what the operator has made available to you in Prague Boats. Ask the operator. If the issue persists, contact our Technical Support.
Bookings fail for a backend-connected product.
Bookings fail for a backend-connected product.
Check the product's mapping first: every option and unit must be mapped. Then check that the slot is still available in Prague Boats. If the issue persists, contact our Technical Support.
I get an error when saving the operator's backend configuration.
I get an error when saving the operator's backend configuration.
The credentials are most likely incorrect. Double-check them with Prague Boats. If the issue persists, contact Technical Support.
There is no Backend Connected checkbox in the product settings.
There is no Backend Connected checkbox in the product settings.
The operator selected on the product most likely has no backend configured. Check the operator's backend configuration and try again.
Useful Resources
📚 More about Ventrata connections
Partner Information
Prague Boats
Nad Vavruskou 696/19
181 00 Prague 8, Czech Republic
Ventrata Partner ID: 64caef6d-3295-4558-905a-868e53e1607c