powered by Ticket Atelier: Reseller API Hub

Combitiq is an Amsterdam-based combination ticket platform that lets museums, attractions and experiences create and sell bundles of two or more venues as a single ticket. Visitors pick a timeslot for each venue and book instantly, while each venue keeps control over its combinations, pricing and distribution.

To learn more about partnering with Combitiq visit https://combitiq.com/en

Combitiq runs on Ticket Atelier: Reseller API Hub, and receives your products through the hub's certified integration with Ventrata's OCTO API.

This connection enables you to sell your products through Combitiq in a more automated way, eliminating the need to manually manage availability, pricing and bookings. Capabilities of this connection allow you to:

Sync availability and pricing for your Combitiq products with Ventrata.
Receive bookings, updates and cancellations from Combitiq to Ventrata.
Issue vouchers/tickets from Ventrata to Combitiq customers instantly.

🔐 Required Role Permissions: See Connections, Modify Connections

Creating Connection

Before you begin:

You must have a commercial agreement with Combitiq for them to sell your products. To inquire about partnering with them, contact them via https://combitiq.com/en/signup.
You must have Combitiq created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Combitiq (powered by Ticket Atelier: Reseller API Hub) from the list of partners.
Select Combitiq Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, whitelisted destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Combitiq connections and would like to differentiate between them more easily in the future. If needed, you can also whitelist/blacklist products or destinations on the connection level in addition to what you have configured on the reseller, which can be helpful if you have multiple Combitiq connections linked to one reseller.

Mapping Products

Email the OCTO API key shown on the connection you've created to your Combitiq contact and ask them to map your products using Ventrata's OCTO API.
(Optional) While the Combitiq team can access the full list of products you've enabled for them on the connection, you can also specify which product you would like them to map by providing the Product and Option IDs displayed on the connection page when you contact them.

Troubleshooting

Issue	Possible Solutions
No products are displayed on the connection page.	Please double-check which destinations, products, and options are whitelisted/blacklisted on reseller and connection. If this does not resolve, check if your products and options are made available for sale on the Direct API source. If the issue persists, please contact our support team.

Partner Information

Combitiq

Herengracht 386

1016 CJ Amsterdam, The Netherlands

Ventrata Partner ID 01a0d37a-6451-7433-a21c-9da8222d120f

Ticket Atelier: Reseller API Hub