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Picniq Reseller Connection

How to connect your Picniq products to Ventrata to sync availability, pricing, bookings & more

Dominic Martinkevic avatar
Written by Dominic Martinkevic
Updated this week

Picniq is the UK’s leading platform for family days out, helping parents discover and book unforgettable experiences at top attractions, events, and festivals. They specialize in offering exclusive ticket deals and a seamless booking process, connecting families with memorable adventures. Partnering with Picniq gives businesses access to a highly engaged audience of families, driving visibility and ticket sales.

This connection enables you to sell your products on Picniq in a more automated way, eliminating the need to manually manage availability, pricing, and bookings. Capabilities of this connection allow you to:

  • Sync availability, and pricing for your Picniq products with Ventrata.

  • Receive bookings, updates, and cancellations from Picniq to Ventrata.

  • Issue vouchers/tickets from Ventarta to Picniq customers instantly.


🔐 Required Role Permissions: See Connections, Modify Connections

Creating Connection

Before you begin:

  • You must have a commercial agreement with Picniq for them to sell your products. To inquire about partnering with them contact [email protected].

  • You must have Picniq created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

  1. In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Picniq from the list of partners.

  2. Select Picniq Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, whitelisted destinations, products, etc.

  3. (Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Picniq connections and would like to differentiate between them more easily in the future. If needed, you can also whitelist/blacklist products or destinations on the connection level in addition to what you have configured on the reseller, which can be helpful if you have multiple Picniq connections linked to one reseller.



Mapping Products

  1. Email the OCTO API key shown on the connection you've created to your Picniq contact and ask for them to map your products using Ventrata's OCTO API. Typically it takes no longer than a few business days for the Picniq team to complete this.

  2. (Optional) While Picniq team can access the full list of products you've enabled for them on the connection, you can also specify which product you would like them to map by providing the Product and Option IDs displayed on the connection page when you contact them.


Troubleshooting

Issue

Possible Solutions

No products are displayed on the connection page.

Please double-check which destinations, products, and options are whitelisted/blacklisted on reseller and connection. If this does not resolve, check if your products and options are made available for sale on the Direct API source. If the issue persists, please contact our support team.


Partner Information

PICNIQ LIMITED
Space House, 22-24 Oxford Rd

Bournemouth BH8 8EZ, UK

UK Companies House, Company number 08507282


​Ventrata Partner ID fbb16b87-570d-4345-b17a-1a0bb12147a7

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