Le Centre d'Activités Mont-Tremblant is a four-season outdoor activity center at Place Saint-Bernard in Mont-Tremblant, Quebec, in the resort village since 1997. It sells more than 75 summer and winter activities, from rafting, ziplines, ATV rides and helicopter flights to dogsledding, snowmobiling and ice fishing, many accredited by Aventure Écotourisme Québec. For operators, it brings resort guests of all ages, from solo travelers and families to groups of friends and corporate team outings, who book activities during a Tremblant stay in English or French. Le Centre d'Activités Mont-Tremblant uses Ventrata as their primary ticketing system.

Connecting Le Centre d'Activités Mont-Tremblant to Ventrata syncs your availability and prices and delivers bookings, changes and cancellations with tickets issued automatically. Le Centre d'Activités Mont-Tremblant runs on Ventrata, and receives your products through its certified integration with Ventrata's OCTO API.

To learn more about partnering with Le Centre d'Activités Mont-Tremblant, visit tremblantactivities.com.

Primary website	tremblantactivities.com
Tags	Operator Reselling Others · Ventrata Client
Destination markets	🇨🇦 Canada
Source markets	🌎 Global
Connection features	Availability Sync · Pricing Sync · Bookings Sync · Pickups/Dropoff Sync · Custom Questions Sync
Developed by	Ventrata (using Ventrata's OCTO API)

This reseller connection lets you sell your products through Le Centre d'Activités Mont-Tremblant without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – Le Centre d'Activités Mont-Tremblant checks your live availability in Ventrata.
Pricing Sync – Le Centre d'Activités Mont-Tremblant gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from Le Centre d'Activités Mont-Tremblant are created in Ventrata instantly, and customers get Ventrata tickets.
Pickups/Dropoff Sync – Le Centre d'Activités Mont-Tremblant can send pickup and drop-off details with its bookings.
Custom Questions Sync – Le Centre d'Activités Mont-Tremblant can send answers to your booking questions with its bookings.

Creating the Le Centre d'Activités Mont-Tremblant Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You have a commercial agreement with Le Centre d'Activités Mont-Tremblant for them to sell your products.
Le Centre d'Activités Mont-Tremblant is created as a Reseller in Ventrata, with retail and wholesale/commission pricing set up.

Le Centre d'Activités Mont-Tremblant runs on Ventrata, so this is a Ventrata-to-Ventrata connection. You create a Ventrata Reseller Connection for Le Centre d'Activités Mont-Tremblant and securely share its API key. Le Centre d'Activités Mont-Tremblant then connects and maps your products in its own Ventrata account.

In the Ventrata Dashboard, go to Connections > Connections, press + New Connection and search for Ventrata Reseller Connection.
Select Le Centre d'Activités Mont-Tremblant as the reseller. If needed, allow or disallow destinations and products on the connection, then press Create Connection.
Press the eye icon to reveal the API key, copy it and securely share it with your contact at Le Centre d'Activités Mont-Tremblant. Le Centre d'Activités Mont-Tremblant can access all products enabled on the connection, but you can also share the Product and Option IDs from the connection page to say what to map.
Le Centre d'Activités Mont-Tremblant adds you as an operator with Ventrata (Operator Backend) as the backend, then connects and maps each product. This usually takes a few business days. Ask them to make a test booking, and check that it appears in your bookings table.

📗 TIP

For every step with screenshots, see Ventrata: Reseller Connection. Le Centre d'Activités Mont-Tremblant follows Ventrata: Operator Backend.

Managing the Le Centre d'Activités Mont-Tremblant Connection

Allow or disallow products: limit which destinations, products and options Le Centre d'Activités Mont-Tremblant can access. See how to allow or disallow products.
Rename the connection to tell several Le Centre d'Activités Mont-Tremblant connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the Le Centre d'Activités Mont-Tremblant connection works: which Ventrata OCTO API calls Le Centre d'Activités Mont-Tremblant makes (through Ventrata's certified integration), when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: Le Centre d'Activités Mont-Tremblant pulls everything it needs from Ventrata. It reads your products, checks your availability (and your prices, when it asks for them), and sends bookings and cancellations. Ventrata doesn't push changes to Le Centre d'Activités Mont-Tremblant, so anything you change in Ventrata reaches Le Centre d'Activités Mont-Tremblant the next time it checks.

Product Mapping	✅	Le Centre d'Activités Mont-Tremblant maps your products to its own in its Ventrata account. On each backend-connected product, Le Centre d'Activités Mont-Tremblant picks the matching product, option and units from your account on the product's Mappings tab. Products that aren't mapped correctly are highlighted in red, and bookings for them fail. See Ventrata: Operator Backend.
Content Sync	❌	Le Centre d'Activités Mont-Tremblant doesn't read your product content from Ventrata. Le Centre d'Activités Mont-Tremblant uses the descriptions, images and other content set up on its own side, so update your content with Le Centre d'Activités Mont-Tremblant directly.
Availability Sync	✅	Le Centre d'Activités Mont-Tremblant checks your live availability in Ventrata. Ventrata doesn't push availability changes to Le Centre d'Activités Mont-Tremblant. This works as follows: Availability Check (`POST /availability`) – Le Centre d'Activités Mont-Tremblant sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which Le Centre d'Activités Mont-Tremblant needs to book that slot. Availability Calendar (`POST /availability/calendar`) – returns one summary per day instead of every time slot, typically to show which dates are open in a date picker. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Le Centre d'Activités Mont-Tremblant can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. What this means for you: when you close a date, change capacity or sell out in Ventrata, Le Centre d'Activités Mont-Tremblant shows it after its next check. Dates further ahead are usually checked less often.
Pricing Sync	✅	Le Centre d'Activités Mont-Tremblant gets your prices from your reseller pricing in Ventrata. Your prices come back with availability when Le Centre d'Activités Mont-Tremblant asks for them. Le Centre d'Activités Mont-Tremblant can take your prices with Backend Pricing on its product, or set its own prices in its account.
Promotions Sync	❌	Your Ventrata promotions don't apply on Le Centre d'Activités Mont-Tremblant. Prices on Le Centre d'Activités Mont-Tremblant don't include promotions you create in Ventrata. Set up any promotions with Le Centre d'Activités Mont-Tremblant directly.
Bookings Sync	✅	Bookings and cancellations made on Le Centre d'Activités Mont-Tremblant are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on Le Centre d'Activités Mont-Tremblant, Le Centre d'Activités Mont-Tremblant sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, Le Centre d'Activités Mont-Tremblant confirms the hold, with its own booking reference and the customer's contact details. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Le Centre d'Activités Mont-Tremblant gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, Le Centre d'Activités Mont-Tremblant never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on Le Centre d'Activités Mont-Tremblant, Le Centre d'Activités Mont-Tremblant cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Le Centre d'Activités Mont-Tremblant has to contact you. Change: if Le Centre d'Activités Mont-Tremblant supports changes, they reach Ventrata through Booking Update (`PATCH /bookings/{uuid}`) or as a cancellation plus a new booking. It's normal to see more holds than confirmed bookings: holds from customers who don't finish paying simply expire. ‼️ IMPORTANT – Bookings sync one way, from Le Centre d'Activités Mont-Tremblant to Ventrata. If you cancel, change or rebook a booking from Le Centre d'Activités Mont-Tremblant in Ventrata, for example in the Dashboard, Le Centre d'Activités Mont-Tremblant isn't notified. Contact Le Centre d'Activités Mont-Tremblant so the booking is cancelled or changed on their side too, or ask the customer to cancel through Le Centre d'Activités Mont-Tremblant.
Pickups/Dropoff Sync	✅	Le Centre d'Activités Mont-Tremblant can send pickup and drop-off details with its bookings. If your products include pickups, the customer's pickup or drop-off choice can come with the Le Centre d'Activités Mont-Tremblant booking, so you see it on the booking in Ventrata.
Custom Questions Sync	✅	Le Centre d'Activités Mont-Tremblant can send answers to your booking questions. Answers to your booking questions, for example names or dietary needs, can come with the Le Centre d'Activités Mont-Tremblant booking, so you see them on the booking in Ventrata.
Extras Sync	❌	Extras and add-ons can't be booked through Le Centre d'Activités Mont-Tremblant. Customers can only book your main products and options on Le Centre d'Activités Mont-Tremblant. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to Le Centre d'Activités Mont-Tremblant. Ventrata doesn't notify Le Centre d'Activités Mont-Tremblant when a ticket is scanned or redeemed. Le Centre d'Activités Mont-Tremblant only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	Le Centre d'Activités Mont-Tremblant pass holders can't be scanned at your entrance without a booking. Customers from Le Centre d'Activités Mont-Tremblant need a booking made through Le Centre d'Activités Mont-Tremblant before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through Le Centre d'Activités Mont-Tremblant. Gift cards bought in Ventrata can't be used on Le Centre d'Activités Mont-Tremblant, and Le Centre d'Activités Mont-Tremblant can't sell Ventrata gift cards.

✅ supported · ✅ / ❌ limited · ❌ not supported

Good to know: limits and details of the Le Centre d'Activités Mont-Tremblant connection

Delays: availability and prices reach Le Centre d'Activités Mont-Tremblant only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: Le Centre d'Activités Mont-Tremblant can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What Le Centre d'Activités Mont-Tremblant can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: Le Centre d'Activités Mont-Tremblant issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: Le Centre d'Activités Mont-Tremblant can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Le Centre d'Activités Mont-Tremblant.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

Le Centre d'Activités Mont-Tremblant

118 chemin Kandahar

Mont-Tremblant, QC J8E 1T1

Canada

tremblantactivities.com

Ventrata Partner ID: 2fec2ec4-f54e-47c9-9978-66579be253b3

Ventrata Ltd

55 Baker Street

London W1U 7EU, United Kingdom

ventrata.com

Ventrata Partner ID: a6a2a406-088a-4466-b87c-7fcc17770b71

Le Centre d'Activités Mont-Tremblant: Reseller Connection