Paris VIP Trips is a Paris tour and ticket reseller within the Global Tours & Tickets group, which also runs Cityzore and Paris City Tours, selling Eiffel Tower and Louvre tickets, Seine river cruises, hop-on hop-off bus tours and guided experiences online in nine languages. For operators, it brings international visitors to Paris booking admissions, cruises and sightseeing online and through its affiliate network.

Connecting Paris VIP Trips to Ventrata will sync your availability and prices and deliver bookings, changes and cancellations with tickets issued automatically. Paris VIP Trips runs on Cityzore, and receives your products through its certified integration with Ventrata's OCTO API.

To learn more about partnering with Paris VIP Trips, visit www.pariscitytours.fr.

Primary website	www.pariscitytours.fr
Tags	Private Tours & Local Experts
Destination markets	🌎 Global
Source markets	🌎 Global
Specialties	Paris tickets and guided experiences in nine languages
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Developed by	Cityzore (using Ventrata's OCTO API)

This reseller connection lets you sell your products through Paris VIP Trips without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – Paris VIP Trips checks your live availability in Ventrata.
Pricing Sync – Paris VIP Trips gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from Paris VIP Trips are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the Paris VIP Trips Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with Paris VIP Trips for them to sell your products. To inquire about partnering with them, contact them via www.pariscitytours.fr.
You must have Paris VIP Trips created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Paris VIP Trips (powered by Cityzore) from the list of partners.
Select Paris VIP Trips Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Paris VIP Trips connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

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If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to Paris VIP Trips

Securely share the OCTO API key shown on the connection you've created with your Paris VIP Trips contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Paris VIP Trips team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

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Paris VIP Trips can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the Paris VIP Trips Connection

Allow or disallow products: limit which destinations, products and options Paris VIP Trips can access. See how to allow or disallow products.
Rename the connection to tell several Paris VIP Trips connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the Paris VIP Trips connection works: which Ventrata OCTO API calls Paris VIP Trips makes (through Cityzore's certified integration), when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: Paris VIP Trips pulls everything it needs from Ventrata. It reads your products, checks your availability and prices, and sends bookings and cancellations. Ventrata doesn't push changes to Paris VIP Trips, so anything you change in Ventrata reaches Paris VIP Trips the next time it checks.

Product Mapping	❌	You can't map products from Ventrata. Paris VIP Trips maps them on its side, through your account manager or Paris VIP Trips's portal. This works as follows: Get Products (`GET /products`) – when Paris VIP Trips sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – Paris VIP Trips re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on Paris VIP Trips's side – Paris VIP Trips links each Ventrata option and unit to its own listing and ticket types. Your Paris VIP Trips account manager does this for you, or you do it in Paris VIP Trips's own portal if Paris VIP Trips offers one. You only share the connection's API key. What this means for you: Paris VIP Trips can only sell what it has mapped. When you add a product, option or unit in Ventrata, Paris VIP Trips may see it on its next refresh, but it won't sell it until it's mapped. So tell your Paris VIP Trips account manager whenever you add one.
Content Sync	❌	Paris VIP Trips doesn't read your product content from Ventrata. Paris VIP Trips uses the descriptions, images and other content set up on its own side, so update your content with Paris VIP Trips directly.
Availability Sync	✅	Paris VIP Trips checks your live availability in Ventrata. Ventrata doesn't push availability changes to Paris VIP Trips. This works as follows: Availability Check (`POST /availability`) – Paris VIP Trips sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which Paris VIP Trips needs to book that slot. Availability Calendar (`POST /availability/calendar`) – returns one summary per day instead of every time slot, typically to show which dates are open in a date picker. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Paris VIP Trips can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. What this means for you: when you close a date, change capacity or sell out in Ventrata, Paris VIP Trips shows it only after its next check, so there can be a short delay. Ventrata's check at booking still prevents overbooking.
Pricing Sync	✅	Your prices come back with every availability check, once Paris VIP Trips asks for them with the octo/pricing capability. This works as follows: `octo/pricing` capability – Paris VIP Trips asks for prices by adding `octo/pricing` to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices at all. Availability Check (`POST /availability`) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice Paris VIP Trips, both from the reseller's pricing in Ventrata (retail and wholesale/commission). Group prices – when Paris VIP Trips also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing. Booking Reservation (`POST /bookings`) and Booking Confirmation (`POST /bookings/{uuid}/confirm`) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at. ‼️ IMPORTANT – Ask for pricing to be enabled. When you ask Paris VIP Trips to map your products, ask them to enable pricing (`octo/pricing`) as well, or switch it on yourself if you map in Paris VIP Trips's portal. Otherwise it may be off, and Paris VIP Trips won't receive your Ventrata prices.
Promotions Sync	❌	Your Ventrata promotions don't apply on Paris VIP Trips. Prices on Paris VIP Trips don't include promotions you create in Ventrata. Set up any promotions with Paris VIP Trips directly.
Bookings Sync	✅	Bookings and cancellations made on Paris VIP Trips are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on Paris VIP Trips, Paris VIP Trips sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, Paris VIP Trips confirms the hold. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Paris VIP Trips gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, Paris VIP Trips never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on Paris VIP Trips, Paris VIP Trips cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Paris VIP Trips has to contact you. Change: Booking Update (`PATCH /bookings/{uuid}`) – lets Paris VIP Trips change a booking in place, for example a new date, time or number of people. Some resellers cancel and rebook instead. ‼️ IMPORTANT – Bookings sync one way, from Paris VIP Trips to Ventrata. If you cancel, change or rebook a booking from Paris VIP Trips in Ventrata, for example in the Dashboard, Paris VIP Trips isn't notified. Contact Paris VIP Trips so the booking is cancelled or changed on their side too, or ask the customer to cancel through Paris VIP Trips.
Pickups/Dropoff Sync	❌	Paris VIP Trips doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with Paris VIP Trips how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	Paris VIP Trips doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with Paris VIP Trips how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through Paris VIP Trips. Customers can only book your main products and options on Paris VIP Trips. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to Paris VIP Trips. Ventrata doesn't notify Paris VIP Trips when a ticket is scanned or redeemed. Paris VIP Trips only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	Paris VIP Trips pass holders can't be scanned at your entrance without a booking. Customers from Paris VIP Trips need a booking made through Paris VIP Trips before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through Paris VIP Trips. Gift cards bought in Ventrata can't be used on Paris VIP Trips, and Paris VIP Trips can't sell Ventrata gift cards.

✅ supported · ❌ not supported

Good to know: limits and details of the Paris VIP Trips connection

Delays: availability and prices reach Paris VIP Trips only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: Paris VIP Trips can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What Paris VIP Trips can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: Paris VIP Trips issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: Paris VIP Trips can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Paris VIP Trips.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

Paris VIP Trips

pariscitytours.fr

Ventrata Partner ID: 01a16883-35f2-70c0-810c-26a995d390eb

Cityzore

cityzore.com

Ventrata Partner ID: 01a16870-606e-74cc-bfcf-a723572303d3

Paris VIP Trips: Reseller Connection