Marriott Bonvoy Tours & Activities is the experiences storefront of Marriott's loyalty program, operated under license by Travel Curious, selling tours, attraction tickets and activities worldwide, with Bonvoy members earning points on every booking. For operators, it brings loyalty members and hotel guests attaching experiences to a stay they have already booked.

Connecting Marriott Bonvoy Tours & Activities to Ventrata will sync your availability and prices and deliver bookings, changes and cancellations with tickets issued automatically. This connection runs through Travel Curious (formerly Redeam), which manages the integration on behalf of Marriott Bonvoy Tours & Activities.

To learn more about partnering with Marriott Bonvoy Tours & Activities, visit activities.marriott.com.

Primary website	activities.marriott.com
Tags	OTA · Tours & Activities OTA · Loyalty & Rewards Channel
Destination markets	🌎 Global
Source markets	🌎 Global
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Developed by	Ventrata (using Redeam Channel API and Ventrata's OCTO API)

This reseller connection lets you sell your products through Marriott Bonvoy Tours & Activities without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – Marriott Bonvoy Tours & Activities sees your live availability in Ventrata through Travel Curious.
Pricing Sync – Marriott Bonvoy Tours & Activities gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from Marriott Bonvoy Tours & Activities are created in Ventrata, and customers get Ventrata tickets.

Creating the Marriott Bonvoy Tours & Activities Connection

🔐 Required Role Permissions: See Connections, Modify Connections

Before you begin:

You must have a commercial agreement with Marriott Bonvoy Tours & Activities for them to sell your products. To inquire about partnering with them, contact them via activities.marriott.com.
You must have Marriott Bonvoy Tours & Activities created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Marriott Bonvoy Tours & Activities from the list of partners.
Select Marriott Bonvoy Tours & Activities Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Marriott Bonvoy Tours & Activities connections and would like to differentiate between them more easily in the future.
Create the connection.

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to Marriott Bonvoy Tours & Activities

Setting up the Marriott Bonvoy Tours & Activities connection requires configuration by Ventrata and Travel Curious. Marriott Bonvoy Tours & Activities then maps your products on its side:

Set up the products and options you want to sell, and allow them on the connection.
Contact our Technical Support or your Ventrata Customer Success Manager, include the link to the connection you created, and ask for it to be enabled. Ventrata and Travel Curious then complete the setup.
Once we confirm it's done, ask your Marriott Bonvoy Tours & Activities contact to map your products. Send them the list of products with their Product and Option IDs, as shown on the connection page.

📗 TIP

Marriott Bonvoy Tours & Activities can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the Marriott Bonvoy Tours & Activities Connection

Allow or disallow products: limit which destinations, products and options Marriott Bonvoy Tours & Activities can access. See how to allow or disallow products.
Add a product later: allow it on the connection, then ask your Marriott Bonvoy Tours & Activities contact to map it.
Rename the connection to tell several Marriott Bonvoy Tours & Activities connections apart.

Connection Features Detailed

This section is for anyone who wants to know how the Marriott Bonvoy Tours & Activities connection works and what that means for you. Marriott Bonvoy Tours & Activities doesn't connect to Ventrata directly: Travel Curious (formerly Redeam) runs the integration on its behalf and works with Ventrata through Ventrata's OCTO API.

In short: Travel Curious reads your products, availability and prices from Ventrata for Marriott Bonvoy Tours & Activities, and creates bookings and cancellations in Ventrata. Bookings sync one way, from Marriott Bonvoy Tours & Activities to Ventrata.

Product Mapping	❌	You can't map products from Ventrata. Marriott Bonvoy Tours & Activities maps them on its side. Once Ventrata and Travel Curious have set up the connection, your Marriott Bonvoy Tours & Activities contact maps your products and options. Travel Curious can only see the products allowed on your connection.
Content Sync	❌	Marriott Bonvoy Tours & Activities doesn't read your product content from Ventrata. Marriott Bonvoy Tours & Activities uses the descriptions, images and other content set up on its own side, so update your content with Marriott Bonvoy Tours & Activities directly.
Availability Sync	✅	Marriott Bonvoy Tours & Activities sees your live availability in Ventrata through Travel Curious. This works as follows: Travel Curious reads the availability of the products allowed on your connection from Ventrata. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so a slot that has just sold out can't be overbooked.
Pricing Sync	✅	Marriott Bonvoy Tours & Activities gets your prices from your reseller pricing in Ventrata. This works as follows: Your prices come from the Marriott Bonvoy Tours & Activities reseller's pricing in Ventrata (retail and wholesale/commission). Each booking in Ventrata records the price it was sold at.
Promotions Sync	❌	Your Ventrata promotions don't apply on Marriott Bonvoy Tours & Activities. Prices on Marriott Bonvoy Tours & Activities don't include promotions you create in Ventrata. Set up any promotions with Marriott Bonvoy Tours & Activities directly.
Bookings Sync	✅	Bookings, updates and cancellations made on Marriott Bonvoy Tours & Activities are created in Ventrata, and customers get Ventrata tickets. This works as follows: Travel Curious creates and confirms bookings in Ventrata on behalf of Marriott Bonvoy Tours & Activities, and Ventrata issues the tickets or voucher. When a customer cancels on Marriott Bonvoy Tours & Activities, the booking is cancelled in Ventrata, as long as your option's cancellation cutoff hasn't passed. ‼️ IMPORTANT – Bookings sync one way, from Marriott Bonvoy Tours & Activities to Ventrata. If you cancel or change a booking from Marriott Bonvoy Tours & Activities in Ventrata, for example in the Dashboard, Marriott Bonvoy Tours & Activities isn't notified. Contact Marriott Bonvoy Tours & Activities so the booking is cancelled or changed on their side too.
Pickups/Dropoff Sync	❌	Marriott Bonvoy Tours & Activities doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with Marriott Bonvoy Tours & Activities how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	Answers to your booking questions aren't synced. If you need extra details from customers, check with Marriott Bonvoy Tours & Activities how it collects them, or ask the customer directly.
Extras Sync	❌	Extras and add-ons can't be booked through Marriott Bonvoy Tours & Activities. Customers can only book your main products and options on Marriott Bonvoy Tours & Activities. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to Marriott Bonvoy Tours & Activities. Redeem tickets in Ventrata as usual.
Pass Walkup Scanning Sync	❌	Not part of this connection. Customers from Marriott Bonvoy Tours & Activities need a booking made through Marriott Bonvoy Tours & Activities before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through Marriott Bonvoy Tours & Activities. Gift cards bought in Ventrata can't be used on Marriott Bonvoy Tours & Activities, and Marriott Bonvoy Tours & Activities can't sell Ventrata gift cards.

✅ supported · ❌ not supported

Good to know: limits and details of the Marriott Bonvoy Tours & Activities connection

Indirect connection: Marriott Bonvoy Tours & Activities connects through Travel Curious, so some features are limited for reasons outside Ventrata's control.
Delays: availability and prices reach Marriott Bonvoy Tours & Activities through Travel Curious, so there can be a short delay after you change something in Ventrata.
What Marriott Bonvoy Tours & Activities can see: only the destinations, products and options allowed on the reseller and the connection. See how to allow or disallow products.
Tickets: Marriott Bonvoy Tours & Activities issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My products aren't showing on Marriott Bonvoy Tours & Activities.

Check that the products and options are allowed on the connection and on the reseller, that we've confirmed the connection is enabled, and that your Marriott Bonvoy Tours & Activities contact has mapped them. If the issue persists, contact our Technical Support.

📚 More about Ventrata connections

Partner Information

Marriott Bonvoy Tours & Activities

activities.marriott.com

Ventrata Partner ID: 01a04396-b251-717d-909e-58aa3d078b0d

Marriott Bonvoy Tours & Activities: Reseller Connection