Obtain your feratel credentials from Salzburg Card. To create the connection you need five values issued for your attraction: Feratel Username, Feratel Password, Feratel Tenant ID, Feratel Client ID and Feratel Client Secret. These are usually provided by Tourismus Salzburg either to you or to Ventrata directly. If you have not received them, contact your Salzburg Card contact or email [email protected] and we will help coordinate with Tourismus Salzburg and feratel.
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In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Salzburg Card from the list of partners:
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Select Salzburg Card Reseller (e.g. Tourismus Salzburg GmbH) from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products and items, and all card bookings will be recorded on behalf of this reseller.
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Enter the Feratel Username, Password, Tenant ID, Client ID and Client Secret received in step 1.
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Define when the redemption transaction is sent to feratel, as agreed with Tourismus Salzburg, or leave the default (both unticked, in which case the card use is recorded with feratel when the card is validated and the booking created):

(Optional) Set the connection Name of your choosing, allow/disallow destinations, products or items on the connection level in addition to what you have configured on the reseller, and tick Test if you want all Salzburg Card bookings forced into test mode and scans accepted only from equipment in test mode (un-tick before going live).
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Click Create Connection and proceed to Mapping Products.
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Review Salzburg Card services. In Connections → Connections, open the Salzburg Card connection you created. You will see a table with the Salzburg Card services assigned to your attraction on the left (loaded automatically from feratel when the connection is created) and the corresponding Ventrata product, option and unit (if mapped) on the right. Services not yet mapped are highlighted in red.
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Map services to Ventrata products. Click a service row, select the Ventrata product, option and unit to be booked for that card and click Update Mapping. Repeat for every service shown.
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Test before going live. Scan the test cards received from Salzburg Card or feratel to confirm a booking is created for the correct product.