When set up, you and your partners can do business in separate spaces connected to the same resource - the Ventrata dashboard.
📒 NOTE
For optimal user experience, please use the latest version of your browser. If you experience any issues while using the portal, please reach out using the chat icon in the bottom right corner of the screen.
Navigation
The page can be navigated through the top nav bar and selectors, which consist of the following items:
📒 NOTE
Depending on the access level of your account, you may not see all of the items listed below.
Overview
Products
View and select products created in the Ventrata dashboard.
View and select products created in the Ventrata dashboard.
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If you set up destinations in the Ventrata dashboard, you will be redirected to the destination selector first. Once you pick the destination, a list of products assigned to the destination is displayed.
When making a booking, you can begin by selecting a product from the Product Board.
Bookings
Review bookings and tickets made using the portal.
Review bookings and tickets made using the portal.
📒 NOTE
By default, the Bookings and Tickets tables display only sales made by the agent. By enabling the 'See All Bookings' agent permission or making the agent an Admin, they can see every booking made by all agents of the reseller.
You can also perform a number of actions on this page:
search for a booking or ticket using the search bar on the far left
save and manage past searches using the Saved Searches button
when a column has been sorted using the up or down arrow, the Reset All Filters button appears, which resets all columns to their default state
customise your view by adding or removing columns using the Show Columns button
export data in your view in CSV, Excel or SQL format using the Export button
build a reporting tool with the Generate Report button; you can also print or download reports in Excel or CSV format
Booking
Permission-Based Navigation
Agents
View and manage reseller agents.
View and manage reseller agents.
Prerequisites:
The agent must have the 'Manage Agent Accounts' permission or be an Admin.
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Read our article about Agents to learn more.
Agents
Topups
View and manage topups.
View and manage topups.
Prerequisites:
'Allow Topups' is enabled in the reseller settings.
The agent has the 'Manage Topups' permission.
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Read our article how to Topups to learn more.
Topups
Voucher Offers
View and purchase vouchers in bulk.
View and purchase vouchers in bulk.
Prerequisites:
'Allow Topups' is enabled in the reseller settings.
The agent has the 'Manage Topups' permission.
Voucher offers with tiered pricing are created in the Dashboard.
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Read our article about Voucher Offers to learn more.
Voucher Offers
New Order
Create a new booking, retail purchase or gift card.
Create a new booking, retail purchase or gift card.
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Read our article on how to make a New Order to learn more.
New Order
User Profile
Use this button to log out of your account.
Use this button to log out of your account.
User Profile
Language
If your portal is available in multiple languages, switch between UI languages using the selector.
If your portal is available in multiple languages, switch between UI languages using the selector.
📒 NOTE
The list of languages is determined by the 'Available Languages' field in the destination settings.
Language
Credit Limit
Keep track of the remaining credit limit available for purchases made using the 'Bill to my account' settlement method.
Keep track of the remaining credit limit available for purchases made using the 'Bill to my account' settlement method.
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Configure a credit limit in the reseller settings.
Credit Limit
Destination Selector
Switch between destinations to view specific products available in those destinations.
Switch between destinations to view specific products available in those destinations.
Destination Selector
Search Bar
Search for a specific product using the search bar.
Search for a specific product using the search bar.
Begin typing the product name and the product board is filtered immediately, returning only matching results.
📒 NOTE
If you press the ENTER or RETURN key at the end of your search, it will clear your search.
Search Bar
Category Selector
Switch between categories to view only products assigned to them.
Switch between categories to view only products assigned to them.
Product categories group products together across the Ventrata infrastructure. Categories can be used to reorder products by, for example, price or popularity, or to group products of the same type (boat ride, guided tours).
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Read our article on Categories to learn more.
All Products
Product Board
View and select products that match the selected destination, search term, or category.
View and select products that match the selected destination, search term, or category.
Selecting any product starts a new booking flow.
Product Board