Paris je t'aime is the official tourist board of Paris, selling the Paris City Pass, museum and monument tickets, Seine cruises, shows and transport passes in five languages through its online shop. For operators, it brings high-intent visitors planning itineraries from an official source before travel, plus hotel desks handing tickets to guests on arrival, with the city pass and major museum admissions the core products. This connection is developed and managed by Come to Paris.

Connecting Paris je t'aime to Ventrata syncs your availability and prices and delivers bookings, changes and cancellations with tickets issued automatically. Paris je t'aime runs on Come to Paris, and receives your products through its certified integration with Ventrata's OCTO API.

To learn more about partnering with Paris je t'aime, visit parisjetaime.com.

Primary website	parisjetaime.com
Tags	Destination Organization (DMO) · Multi-Attraction Pass
Destination markets	🇫🇷 France
Source markets	🌎 Global
Specialties	Official Paris tourist board pass and museum tickets
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Ventrata Booked GMV (last 12 months)	US$10k+
Developed by	Come to Paris (using Ventrata's OCTO API)

This reseller connection lets you sell your products through Paris je t'aime without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – Paris je t'aime checks your live availability in Ventrata.
Pricing Sync – Paris je t'aime gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from Paris je t'aime are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the Paris je t'aime Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with Paris je t'aime for them to sell your products. To inquire about partnering with them, contact them via parisjetaime.com.
You must have Paris je t'aime created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Paris je t'aime (powered by Come to Paris) from the list of partners.
Select Paris je t'aime Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Paris je t'aime connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to Paris je t'aime

Securely share the OCTO API key shown on the connection you've created with your Paris je t'aime contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Paris je t'aime team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

📗 TIP

Paris je t'aime can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the Paris je t'aime Connection

Allow or disallow products: limit which destinations, products and options Paris je t'aime can access. See how to allow or disallow products.
Rename the connection to tell several Paris je t'aime connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the Paris je t'aime connection works: which Ventrata OCTO API calls Paris je t'aime makes (through Come to Paris's certified integration), when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: Paris je t'aime pulls everything it needs from Ventrata. It reads your products, checks your availability (and your prices, when it asks for them), and sends bookings and cancellations. Ventrata doesn't push changes to Paris je t'aime, so anything you change in Ventrata reaches Paris je t'aime the next time it checks.

Timings are typical for Paris je t'aime and rounded, and they can change if Paris je t'aime changes how it syncs.

Product Mapping	❌	You can't map products from Ventrata. Paris je t'aime maps them on its side, through your account manager or Paris je t'aime's portal. This works as follows: Get Products (`GET /products`) – when Paris je t'aime sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – Paris je t'aime re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on Paris je t'aime's side – Paris je t'aime links each Ventrata option and unit to its own listing and ticket types. Your Paris je t'aime account manager does this for you, or you do it in Paris je t'aime's own portal if Paris je t'aime offers one. You only share the connection's API key. What this means for you: Paris je t'aime can only sell what it has mapped. When you add a product, option or unit in Ventrata, Paris je t'aime may see it on its next refresh, but it won't sell it until it's mapped. So tell your Paris je t'aime account manager whenever you add one.
Content Sync	✅ / ❌	Paris je t'aime can read your product content, such as descriptions and images, from Ventrata. This works as follows: `octo/content` capability – when Paris je t'aime adds it to the `Octo-Capabilities` header, Get Products (`GET /products`) and Get Product (`GET /products/{productId}`) also return your product content, such as descriptions, highlights, inclusions and images. Content changes in Ventrata reach Paris je t'aime on its next product refresh. Typically with Paris je t'aime: Paris je t'aime requests `octo/content`.
Availability Sync	✅	Paris je t'aime checks your live availability in Ventrata. Ventrata doesn't push availability changes to Paris je t'aime. This works as follows: Availability Check (`POST /availability`) – Paris je t'aime sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which Paris je t'aime needs to book that slot. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Paris je t'aime can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. Typically with Paris je t'aime: Availability Check: Paris je t'aime checks each product about once a day. What this means for you: when you close a date, change capacity or sell out in Ventrata, Paris je t'aime shows it after its next check. For dates it checks regularly, that's within a day. Dates further ahead are usually checked less often.
Pricing Sync	✅	Your prices come back with every availability check, once Paris je t'aime asks for them with the octo/pricing capability. This works as follows: `octo/pricing` capability – Paris je t'aime asks for prices by adding `octo/pricing` to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices at all. Availability Check (`POST /availability`) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice Paris je t'aime, both from the reseller's pricing in Ventrata (retail and wholesale/commission). Group prices – when Paris je t'aime also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing. Booking Reservation (`POST /bookings`) and Booking Confirmation (`POST /bookings/{uuid}/confirm`) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at. ‼️ IMPORTANT – Ask for pricing to be enabled. When you ask Paris je t'aime to map your products, ask them to enable pricing (`octo/pricing`) as well, or switch it on yourself if you map in Paris je t'aime's portal. Otherwise it may be off, and Paris je t'aime won't receive your Ventrata prices. 📗 TIP – If prices on Paris je t'aime look wrong, check the Paris je t'aime reseller's pricing in Ventrata first: that's what Paris je t'aime reads.
Promotions Sync	✅ / ❌	Your Ventrata promotions can apply to Paris je t'aime prices and bookings. This works as follows: `octo/offers` capability – with it, Ventrata applies your eligible promotions to availability prices and to bookings, and Paris je t'aime can also send a promo code (`offerCode`). Promotions work together with pricing, so they need `octo/pricing` as well. This covers promotions you create in Ventrata (supplier-initiated promotions). Typically with Paris je t'aime: Paris je t'aime requests `octo/offers`.
Bookings Sync	✅	Bookings and cancellations made on Paris je t'aime are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on Paris je t'aime, Paris je t'aime sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, Paris je t'aime confirms the hold, with its own booking reference and the customer's contact details. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Paris je t'aime gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, Paris je t'aime never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on Paris je t'aime, Paris je t'aime cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Paris je t'aime has to contact you. Change: Paris je t'aime doesn't use Booking Update (`PATCH /bookings/{uuid}`), so a change most likely reaches Ventrata as a cancellation plus a new booking. Typically with Paris je t'aime: Paris je t'aime doesn't set a hold time, so the default hold time applies. A typical Paris je t'aime booking is for about 2 people. Paris je t'aime also checks the bookings it has made, with Get Booking (`GET /bookings/{uuid}`) about every 8 hours, for example to reconcile its records. ‼️ IMPORTANT – Bookings sync one way, from Paris je t'aime to Ventrata. If you cancel, change or rebook a booking from Paris je t'aime in Ventrata, for example in the Dashboard, Paris je t'aime isn't notified. Contact Paris je t'aime so the booking is cancelled or changed on their side too, or ask the customer to cancel through Paris je t'aime.
Pickups/Dropoff Sync	❌	Paris je t'aime doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with Paris je t'aime how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	Paris je t'aime doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with Paris je t'aime how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through Paris je t'aime. Customers can only book your main products and options on Paris je t'aime. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to Paris je t'aime. Ventrata doesn't notify Paris je t'aime when a ticket is scanned or redeemed. Paris je t'aime only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	Paris je t'aime pass holders can't be scanned at your entrance without a booking. Customers from Paris je t'aime need a booking made through Paris je t'aime before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through Paris je t'aime. Gift cards bought in Ventrata can't be used on Paris je t'aime, and Paris je t'aime can't sell Ventrata gift cards.

✅ supported · ✅ / ❌ limited · ❌ not supported

Good to know: limits and details of the Paris je t'aime connection

Delays: availability and prices reach Paris je t'aime only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: Paris je t'aime can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What Paris je t'aime can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: Paris je t'aime issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: Paris je t'aime can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Paris je t'aime.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

PARIS JE T'AIME - OFFICE DE TOURISME

76 rue Beaubourg, 75003 Paris

France

parisjetaime.com

Ventrata Partner ID: 625ae206-febe-441c-a946-b3db3bc039af

Come to Paris SAS

30 Cours Albert 1er, 75008 Paris