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Attraction World Group: Reseller Connection

Connect Attraction World Group to Ventrata to sync availability and prices and receive bookings instantly. Theme park tickets for travel trade.

Attraction World Group logo powered by Prioticket Prioticket

 

Attraction World Group is an attraction ticket distributor whose consumer brands include Attraction World and FloridaTix, alongside trade platforms including TixGroup and Experience Connector. It carries more than 100,000 products under direct contracts with major theme parks and sells through travel agents, tour operators, airlines and destination marketing organizations as well as its own consumer sites, bringing operators trade bookings packaged with holidays and long-lead consumer purchases led by Orlando and theme park tickets.

 

Connecting Attraction World Group to Ventrata syncs your availability and prices and delivers bookings, changes and cancellations with tickets issued automatically. Attraction World Group runs on Prioticket, and receives your products through its certified integration with Ventrata's OCTO API.

 

To learn more about partnering with Attraction World Group, visit attractionworldgroup.com.

 

Primary website

Tags

B2B Marketplace · Theme Park Tickets

Destination markets

🌎 Global

Source markets

🌎 Global

Specialties

Theme park tickets through travel trade and consumer brands

Connection features

Availability Sync · Pricing Sync · Bookings Sync

Ventrata Booked GMV (last 12 months)

US$100k+

Ventrata Booked Suppliers (last 12 months)

10+

Developed by

Prioticket (using Ventrata's OCTO API)

 

This reseller connection lets you sell your products through Attraction World Group without managing availability, pricing and bookings by hand. Features of this connection include:

  • Availability Sync – Attraction World Group checks your live availability in Ventrata.

  • Pricing Sync – Attraction World Group gets your prices from your reseller pricing in Ventrata.

  • Bookings Sync – bookings, updates and cancellations from Attraction World Group are created in Ventrata instantly, and customers get Ventrata tickets.

 

Creating the Attraction World Group Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

  • You must have a commercial agreement with Attraction World Group for them to sell your products. To inquire about partnering with them, contact them via attractionworldgroup.com.

  • You must have Attraction World Group created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

 

  1. In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Attraction World Group (powered by Prioticket) from the list of partners.

  2. Select Attraction World Group Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.

  3. (Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Attraction World Group connections and would like to differentiate between them more easily in the future.

  4. Press the Create Octo Connection button.

 

 

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

 

Mapping Products to Attraction World Group

Securely share the OCTO API key shown on the connection you've created with your Attraction World Group contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Attraction World Group team to complete this.

 

Your Ventrata configuration is complete. You do not need to take any further steps.

 

📗 TIP

Attraction World Group can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

 

Managing the Attraction World Group Connection

  • Allow or disallow products: limit which destinations, products and options Attraction World Group can access. See how to allow or disallow products.

  • Rename the connection to tell several Attraction World Group connections apart.

 

Connection Features Detailed

This section is for anyone who wants to know exactly how the Attraction World Group connection works: which Ventrata OCTO API calls Attraction World Group makes (through Prioticket's certified integration), when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

 

In short: Attraction World Group pulls everything it needs from Ventrata. It reads your products, checks your availability (and your prices, when it asks for them), and sends bookings and cancellations. Ventrata doesn't push changes to Attraction World Group, so anything you change in Ventrata reaches Attraction World Group the next time it checks.

 

Timings are typical for Attraction World Group and rounded, and they can change if Attraction World Group changes how it syncs.

 

Product Mapping

❌

You can't map products from Ventrata. Attraction World Group maps them on its side, through your account manager or Attraction World Group's portal.

This works as follows:

  • Get Products (GET /products) – when Attraction World Group sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child).

  • Get Product (GET /products/{productId}) – Attraction World Group re-reads a single product to pick up changes to its options, units, booking cutoffs and settings.

  • Mapping on Attraction World Group's side – Attraction World Group links each Ventrata option and unit to its own listing and ticket types. Your Attraction World Group account manager does this for you, or you do it in Attraction World Group's own portal if Attraction World Group offers one. You only share the connection's API key.

 

Typically with Attraction World Group:

  • Attraction World Group reads your full product list about every 19 hours.

  • It re-reads each product about every 19 hours.

 

What this means for you: Attraction World Group can only sell what it has mapped. When you add a product, option or unit in Ventrata, Attraction World Group may see it on its next refresh, but it won't sell it until it's mapped. So tell your Attraction World Group account manager whenever you add one.

Content Sync

❌

Attraction World Group doesn't read your product content from Ventrata.

Attraction World Group uses the descriptions, images and other content set up on its own side, so update your content with Attraction World Group directly.

Availability Sync

✅

Attraction World Group checks your live availability in Ventrata. Ventrata doesn't push availability changes to Attraction World Group.

This works as follows:

  • Availability Check (POST /availability) – Attraction World Group sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (AVAILABLE, LIMITED, SOLD_OUT, CLOSED or FREESALE), the remaining vacancies, the booking cutoff and an availabilityId, which Attraction World Group needs to book that slot.

  • Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Attraction World Group can't overbook a slot that has just sold out, even if its stored availability is slightly out of date.

 

Typically with Attraction World Group:

  • Availability Check: Attraction World Group checks your products throughout the day, usually starting tomorrow and covering 18 days per request, looks up to about a year ahead and re-checks the same product and dates about every 17 hours.

  • Checks are spread through the day with no strong peak, which suggests a mix of scheduled syncs and live customer searches.

 

What this means for you: when you close a date, change capacity or sell out in Ventrata, Attraction World Group shows it after its next check. For dates it checks regularly, that's within about 17 hours. Dates further ahead are usually checked less often.

Pricing Sync

✅ / ❌

Your prices come back with availability only when Attraction World Group asks for them, and Attraction World Group doesn't always do so.

This works as follows:

  • octo/pricing capability – Attraction World Group asks for prices by adding octo/pricing to the Octo-Capabilities header of its requests. Without it, Ventrata sends availability with no prices at all.

  • Availability Check (POST /availability) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice Attraction World Group, both from the reseller's pricing in Ventrata (retail and wholesale/commission).

  • Group prices – when Attraction World Group also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing.

  • Booking Reservation (POST /bookings) and Booking Confirmation (POST /bookings/{uuid}/confirm) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at.

 

Typically with Attraction World Group:

  • Attraction World Group doesn't usually request octo/pricing, so it most likely uses prices stored on its side, which you'd keep up to date with Attraction World Group by hand.

 

‼️ IMPORTANT – Ask for pricing to be enabled. When you ask Attraction World Group to map your products, ask them to enable pricing (octo/pricing) as well, or switch it on yourself if you map in Attraction World Group's portal. Otherwise it may be off, and Attraction World Group won't receive your Ventrata prices.

Promotions Sync

❌

Your Ventrata promotions don't apply on Attraction World Group.

Prices on Attraction World Group don't include promotions you create in Ventrata. Set up any promotions with Attraction World Group directly.

Bookings Sync

✅

Bookings and cancellations made on Attraction World Group are created in Ventrata instantly, and customers get Ventrata tickets.

This works as follows:

  1. Hold: Booking Reservation (POST /bookings) – when a customer starts checkout on Attraction World Group, Attraction World Group sends the product, option, chosen slot (availabilityId) and one unit item per person. Ventrata checks capacity again and creates an ON_HOLD booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold.

  2. Confirm: Booking Confirmation (POST /bookings/{uuid}/confirm) – once payment goes through, Attraction World Group confirms the hold, with its own booking reference and the customer's contact details. The booking becomes CONFIRMED in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Attraction World Group gives these to the customer, who shows them at your entrance like any Ventrata ticket.

  3. Expire: if the customer doesn't finish paying, Attraction World Group never confirms, and the hold expires on its own and frees the places.

  4. Cancel: Booking Cancellation (POST /bookings/{uuid}/cancel) – when a customer cancels on Attraction World Group, Attraction World Group cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Attraction World Group has to contact you.

  5. Change: Attraction World Group doesn't use Booking Update (PATCH /bookings/{uuid}), so a change most likely reaches Ventrata as a cancellation plus a new booking.

 

Typically with Attraction World Group:

  • Attraction World Group holds places for about 60 minutes while the customer pays (expirationMinutes).

  • A typical Attraction World Group booking is for about 3 people.

  • It's normal to see more holds than confirmed bookings: holds from customers who don't finish paying simply expire.

 

‼️ IMPORTANT – Bookings sync one way, from Attraction World Group to Ventrata. If you cancel, change or rebook a booking from Attraction World Group in Ventrata, for example in the Dashboard, Attraction World Group isn't notified. Contact Attraction World Group so the booking is cancelled or changed on their side too, or ask the customer to cancel through Attraction World Group.

Pickups/Dropoff Sync

❌

Attraction World Group doesn't send pickup or drop-off details with its bookings.

If your products include pickups, check with Attraction World Group how it collects pickup details, or arrange them with the customer.

Custom Questions Sync

❌

Attraction World Group doesn't send answers to your booking questions.

If you rely on booking questions, for example names or dietary needs, check with Attraction World Group how it collects that information.

Extras Sync

❌

Extras and add-ons can't be booked through Attraction World Group.

Customers can only book your main products and options on Attraction World Group. Sell extras separately, for example on arrival.

Redemption Sync

❌

Redemptions aren't reported to Attraction World Group.

Ventrata doesn't notify Attraction World Group when a ticket is scanned or redeemed. Attraction World Group only sees a redemption if it reads the booking back from Ventrata.

Pass Walkup Scanning Sync

❌

Attraction World Group pass holders can't be scanned at your entrance without a booking.

Customers from Attraction World Group need a booking made through Attraction World Group before they visit.

Gift Card Sync

❌

Ventrata gift cards can't be sold or redeemed through Attraction World Group.

Gift cards bought in Ventrata can't be used on Attraction World Group, and Attraction World Group can't sell Ventrata gift cards.

✅ supported · ✅ / ❌ limited · ❌ not supported

 

Good to know: limits and details of the Attraction World Group connection

  • Delays: availability and prices reach Attraction World Group only when it checks, so there's always a short delay after you change something in Ventrata.

  • Cancellation cutoff: Attraction World Group can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.

  • What Attraction World Group can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.

  • Tickets: Attraction World Group issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.

  • Test bookings: Attraction World Group can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

 

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Attraction World Group.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

 

 

Partner Information

Attraction World Group Limited

First Floor New Oxford House, Waterloo Street

Birmingham, B2 5UG, United Kingdom

 

Ventrata Partner ID: 621ee05f-808e-4104-9256-5871a601c27a

 

Prioticket B.V.

Prins Hendrikkade 21

1012 TL Amsterdam, Netherlands

 

Ventrata Partner ID: 8347e498-1afe-48e1-9d99-8b2d1e0069fb

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