Evan Evans Tours is a London sightseeing operator with more than 90 years of trading and over 200 tours and experiences, running coach day trips to Stonehenge, Windsor, Bath and Oxford alongside London tours, attraction and theater tickets and rail trips to Paris and Brussels, part of The Travel Corporation. For operators, it brings inbound leisure visitors, families and groups already booked on a day trip or London tour who add attraction entries to the same stay, plus travel agents packaging its program.

Connecting Evan Evans Tours to Ventrata syncs your availability and prices and delivers bookings, changes and cancellations with tickets issued automatically. Evan Evans Tours runs on Prioticket, and receives your products through its certified integration with Ventrata's OCTO API.

To learn more about partnering with Evan Evans Tours, visit evanevanstours.com.

Primary website	evanevanstours.com
Tags	Operator Reselling Others · Sightseeing & Hop-On Hop-Off
Destination markets	🇬🇧 UK
Source markets	🌎 Global
Specialties	London coach day trips and sightseeing tours
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Ventrata Booked GMV (last 12 months)	US$100k+
Ventrata Booked Suppliers (last 12 months)	5+
Developed by	Prioticket (using Ventrata's OCTO API)

This reseller connection lets you sell your products through Evan Evans Tours without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – Evan Evans Tours checks your live availability in Ventrata.
Pricing Sync – Evan Evans Tours gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from Evan Evans Tours are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the Evan Evans Tours Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with Evan Evans Tours for them to sell your products. To inquire about partnering with them, contact them via evanevanstours.com.
You must have Evan Evans Tours created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Evan Evans Tours (powered by Prioticket) from the list of partners.
Select Evan Evans Tours Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Evan Evans Tours connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to Evan Evans Tours

Securely share the OCTO API key shown on the connection you've created with your Evan Evans Tours contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Evan Evans Tours team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

📗 TIP

Evan Evans Tours can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the Evan Evans Tours Connection

Allow or disallow products: limit which destinations, products and options Evan Evans Tours can access. See how to allow or disallow products.
Rename the connection to tell several Evan Evans Tours connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the Evan Evans Tours connection works: which Ventrata OCTO API calls Evan Evans Tours makes (through Prioticket's certified integration), when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: Evan Evans Tours pulls everything it needs from Ventrata. It reads your products, checks your availability and prices, and sends bookings and cancellations. Ventrata doesn't push changes to Evan Evans Tours, so anything you change in Ventrata reaches Evan Evans Tours the next time it checks.

Timings are typical for Evan Evans Tours and rounded, and they can change if Evan Evans Tours changes how it syncs.

Product Mapping	❌	You can't map products from Ventrata. Evan Evans Tours maps them on its side, through your account manager or Evan Evans Tours's portal. This works as follows: Get Products (`GET /products`) – when Evan Evans Tours sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – Evan Evans Tours re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on Evan Evans Tours's side – Evan Evans Tours links each Ventrata option and unit to its own listing and ticket types. Your Evan Evans Tours account manager does this for you, or you do it in Evan Evans Tours's own portal if Evan Evans Tours offers one. You only share the connection's API key. What this means for you: Evan Evans Tours can only sell what it has mapped. When you add a product, option or unit in Ventrata, Evan Evans Tours may see it on its next refresh, but it won't sell it until it's mapped. So tell your Evan Evans Tours account manager whenever you add one.
Content Sync	❌	Evan Evans Tours doesn't read your product content from Ventrata. Evan Evans Tours uses the descriptions, images and other content set up on its own side, so update your content with Evan Evans Tours directly.
Availability Sync	✅	Evan Evans Tours checks your live availability in Ventrata. Ventrata doesn't push availability changes to Evan Evans Tours. This works as follows: Availability Check (`POST /availability`) – Evan Evans Tours sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which Evan Evans Tours needs to book that slot. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Evan Evans Tours can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. Typically with Evan Evans Tours: Availability Check: Evan Evans Tours checks your products throughout the day, usually starting 3 days ahead and covering 22 days per request, looks up to about a year ahead and re-checks the same product and dates about every 6 hours. Checks are spread through the day with no strong peak, which suggests a mix of scheduled syncs and live customer searches. What this means for you: when you close a date, change capacity or sell out in Ventrata, Evan Evans Tours shows it after its next check. For dates it checks regularly, that's within about 6 hours. Dates further ahead are usually checked less often.
Pricing Sync	✅	Your prices come back with every availability check, once Evan Evans Tours asks for them with the octo/pricing capability. This works as follows: `octo/pricing` capability – Evan Evans Tours asks for prices by adding `octo/pricing` to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices at all. Availability Check (`POST /availability`) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice Evan Evans Tours, both from the reseller's pricing in Ventrata (retail and wholesale/commission). Group prices – when Evan Evans Tours also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing. Booking Reservation (`POST /bookings`) and Booking Confirmation (`POST /bookings/{uuid}/confirm`) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at. Typically with Evan Evans Tours: Evan Evans Tours requests `octo/pricing` on almost all of its availability checks, so it sells at your Ventrata prices. Evan Evans Tours doesn't send the number of people per unit type, so prices come back per person, and group pricing such as Booking Size fares may not show correctly on Evan Evans Tours. ‼️ IMPORTANT – Ask for pricing to be enabled. When you ask Evan Evans Tours to map your products, ask them to enable pricing (`octo/pricing`) as well, or switch it on yourself if you map in Evan Evans Tours's portal. Otherwise it may be off, and Evan Evans Tours won't receive your Ventrata prices. 📗 TIP – If prices on Evan Evans Tours look wrong, check the Evan Evans Tours reseller's pricing in Ventrata first: that's what Evan Evans Tours reads.
Promotions Sync	❌	Your Ventrata promotions don't apply on Evan Evans Tours. Prices on Evan Evans Tours don't include promotions you create in Ventrata. Set up any promotions with Evan Evans Tours directly.
Bookings Sync	✅	Bookings and cancellations made on Evan Evans Tours are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on Evan Evans Tours, Evan Evans Tours sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, Evan Evans Tours confirms the hold, with its own booking reference and the customer's contact details. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Evan Evans Tours gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, Evan Evans Tours never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on Evan Evans Tours, Evan Evans Tours cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Evan Evans Tours has to contact you. Change: Evan Evans Tours doesn't use Booking Update (`PATCH /bookings/{uuid}`), so a change most likely reaches Ventrata as a cancellation plus a new booking. Typically with Evan Evans Tours: Evan Evans Tours holds places for about 60 minutes while the customer pays (`expirationMinutes`). A typical Evan Evans Tours booking is for about 2 people. It's normal to see more holds than confirmed bookings: holds from customers who don't finish paying simply expire. ‼️ IMPORTANT – Bookings sync one way, from Evan Evans Tours to Ventrata. If you cancel, change or rebook a booking from Evan Evans Tours in Ventrata, for example in the Dashboard, Evan Evans Tours isn't notified. Contact Evan Evans Tours so the booking is cancelled or changed on their side too, or ask the customer to cancel through Evan Evans Tours.
Pickups/Dropoff Sync	❌	Evan Evans Tours doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with Evan Evans Tours how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	Evan Evans Tours doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with Evan Evans Tours how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through Evan Evans Tours. Customers can only book your main products and options on Evan Evans Tours. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to Evan Evans Tours. Ventrata doesn't notify Evan Evans Tours when a ticket is scanned or redeemed. Evan Evans Tours only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	Evan Evans Tours pass holders can't be scanned at your entrance without a booking. Customers from Evan Evans Tours need a booking made through Evan Evans Tours before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through Evan Evans Tours. Gift cards bought in Ventrata can't be used on Evan Evans Tours, and Evan Evans Tours can't sell Ventrata gift cards.

✅ supported · ❌ not supported

Good to know: limits and details of the Evan Evans Tours connection

Delays: availability and prices reach Evan Evans Tours only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: Evan Evans Tours can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What Evan Evans Tours can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: Evan Evans Tours issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: Evan Evans Tours can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Evan Evans Tours.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

Evan Evans Tours Limited

258 Vauxhall Bridge Road

London, SW1V 1BS, United Kingdom

evanevanstours.com

Ventrata Partner ID: e7553a80-3514-40bb-9671-b27bc7afc75d

Prioticket B.V.

Prins Hendrikkade 21

1012 TL Amsterdam, Netherlands

prioticket.com

Ventrata Partner ID: 8347e498-1afe-48e1-9d99-8b2d1e0069fb

Evan Evans Tours: Reseller Connection