TourDesk puts tour and activity inventory in front of hotel, hostel, and guesthouse guests through a front-desk agent system and a guest-facing sales portal that accommodation partners run on commission with no setup fee. Trading since 2013, it is densest in Iceland and Ireland and counts Radisson Blu among its properties.
This connection enables you to sell your products on TourDesk by automatically syncing your availability, pricing, and bookings in real time. The capabilities of this connection allow you to:
Sync availability and pricing for your TourDesk products with Ventrata.
Receive bookings, updates, and cancellations from TourDesk to Ventrata.
🔐 Required Role Permissions: See Connections, Modify Connections
Creating Connection
Prerequisites:
Before connecting to the TourDesk API, ensure you have:
In the Ventrata Dashboard, go to Connections > Connections.
Press the + New Connection button.
Select 'TourDesk' from the list of partners.
Press the + New Connection button.
Select TourDesk
Select 'TourDesk' from the list of your resellers (must be created before creating a connection).
The connection will inherit the reseller's configuration, like pricing, allowed destinations, products, etc.
Select TourDesk Reseller
(Optional) You can also set the connection 'Name' of your choosing, which may be helpful if you plan to have multiple TourDesk connections and would like to differentiate between them more easily in the future.
📗 TIP
If needed, you can also allow/disallow products or destinations on the connection level in addition to what you have configured on the reseller, which can be helpful if you have multiple TourDesk connections linked to one reseller.
Press the Create Octo Connection button.
Create Octo Connection
Mapping Products
Email the OCTO API key shown on the connection you've created to your TourDesk contact and ask them to map your products using Ventrata's OCTO API. Typically, it takes no longer than a few business days for the TourDesk team to complete this.
Your Ventrata configuration is complete. You do not need to take any further steps.
OCTO API key
📗 TIP
TourDesk can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.
Partner Information
Expand to reveal partner address and website information.
Expand to reveal partner address and website information.
Lækjartorg 5,
101 Reykjavík,
Iceland
Ventrata Partner ID: b11cd20e-9afa-4629-a7f2-21ef84a9d982