Planaday builds box office and concierge software for entertainment venues, with a ticketing product that packages several experiences into a single checkout and a concierge tool for guest-facing desks. Clients include MGM Resorts, Caesars Entertainment, and Ryman Auditorium, with offices in Toronto and Las Vegas. Its reach includes casino resorts, hotels, and attractions selling to in-destination guests.
This connection enables you to sell your products on Planaday by automatically syncing your availability, pricing, and bookings in real time. The capabilities of this connection allow you to:
Sync availability and pricing for your Planaday products with Ventrata.
Receive bookings, updates, and cancellations from Planaday to Ventrata.
🔐 Required Role Permissions: See Connections, Modify Connections
Creating Connection
Prerequisites:
Before connecting to the Planaday API, ensure you have:
In the Ventrata Dashboard, go to Connections > Connections.
Press the + New Connection button.
Select 'Planaday' from the list of partners.
Press the + New Connection button.
Select Planaday
Select 'Planaday' from the list of your resellers (must be created before creating a connection).
The connection will inherit the reseller's configuration, like pricing, allowed destinations, products, etc.
Select Planaday Reseller
(Optional) You can also set the connection 'Name' of your choosing, which may be helpful if you plan to have multiple Planaday connections and would like to differentiate between them more easily in the future.
📗 TIP
If needed, you can also allow/disallow products or destinations on the connection level in addition to what you have configured on the reseller, which can be helpful if you have multiple Planaday connections linked to one reseller.
Press the Create Octo Connection button.
Create Octo Connection
Mapping Products
Email the OCTO API key shown on the connection you've created to your Planaday contact and ask them to map your products using Ventrata's OCTO API. Typically, it takes no longer than a few business days for the Planaday team to complete this.
Your Ventrata configuration is complete. You do not need to take any further steps.
OCTO API key
📗 TIP
Planaday can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.
Partner Information
Expand to reveal partner address and website information.
Expand to reveal partner address and website information.
333 Bay Street, Ste 2400,
Toronto, Ontario M5H 2T6,
Canada
Ventrata Partner ID: c1a38d16-cf47-4b47-b592-4552073d5b7f