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Hellotickets Reseller Connection

How to connect your product listings on Hellotickets to Ventrata to sync availability, pricing, bookings & more.

powered by Globick

Hellotickets sells attraction admissions, guided tours, and day trips alongside concerts, Broadway and West End theater, and live sport, giving it a catalog weighted to city-break entertainment. It runs localised sites in more than twenty-five countries, with demand concentrated in the United States and Europe and volume centered on New York, Rome, Paris, London, Madrid, and Barcelona.

Hellotickets uses Globick as its connectivity provider.

This connection enables you to sell your products on Hellotickets by automatically syncing your availability, pricing, and bookings in real time. The capabilities of this connection allow you to:

  • Sync availability and pricing for your Hellotickets products with Ventrata.

  • Receive bookings, updates, and cancellations from Hellotickets to Ventrata.


🔐 Required Role Permissions: See Connections, Modify Connections

Creating Connection

Prerequisites:

Before connecting to the Hellotickets API, ensure you have:

  • A commercial agreement with Hellotickets for them to sell your products.

  • Hellotickets created as a Reseller in Ventrata with retail and wholesale/commission pricing correctly configured.

  1. In the Ventrata Dashboard, go to Connections > Connections.

  2. Press the + New Connection button.

  3. Select 'Hellotickets' from the list of partners.

  4. Press the + New Connection button.

    Select Hellotickets

  5. Select 'Hellotickets' from the list of your resellers (must be created before creating a connection).

    The connection will inherit the reseller's configuration, like pricing, allowed destinations, products, etc.

    Select Hellotickets Reseller

  6. (Optional) You can also set the connection 'Name' of your choosing, which may be helpful if you plan to have multiple Hellotickets connections and would like to differentiate between them more easily in the future.

    📗 TIP

    If needed, you can also allow/disallow products or destinations on the connection level in addition to what you have configured on the reseller, which can be helpful if you have multiple Hellotickets connections linked to one reseller.

  7. Press the Create Octo Connection button.

    Create Octo Connection


Mapping Products

Email the OCTO API key shown on the connection you've created to your Hellotickets contact and ask them to map your products using Ventrata's OCTO API. Typically, it takes no longer than a few business days for the Hellotickets team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

OCTO API key

📗 TIP

Hellotickets can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.


Partner Information

Expand to reveal partner address and website information.

Paseo de las Delicias 110, 7B,

28045, Madrid,

Spain

Ventrata Partner ID: bc9cf3de-714a-4d30-a84e-7e0439e683f8

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