Rue des Vignerons is a French online travel agency (OTA) for wine and spirits tourism, listing more than 1,800 tastings, cellar visits, workshops and estate stays from over 500 producers across Bordeaux, Champagne, Burgundy, the Loire, Alsace and Provence. For operators, it brings French-speaking consumers planning wine-region visits and gift buyers redeeming its gift cards, France-only demand for tastings and cellar visits at estates and wine bars.

Connecting Rue des Vignerons to Ventrata syncs your availability and prices and delivers bookings, changes and cancellations with tickets issued automatically.

To learn more about partnering with Rue des Vignerons, visit ruedesvignerons.com.

Primary website	ruedesvignerons.com
Tags	OTA · Tours & Activities OTA · Culinary & Wine
Destination markets	🌎 Global
Source markets	🌎 Global
Specialties	Wine tastings, cellar visits and gift cards
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Developed by	Rue des Vignerons (using Ventrata's OCTO API)

This reseller connection lets you sell your products through Rue des Vignerons without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – Rue des Vignerons checks your live availability in Ventrata.
Pricing Sync – Rue des Vignerons gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from Rue des Vignerons are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the Rue des Vignerons Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with Rue des Vignerons for them to sell your products. To inquire about partnering with them, contact them via ruedesvignerons.com.
You must have Rue des Vignerons created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Rue des Vignerons from the list of partners.
Select Rue des Vignerons Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Rue des Vignerons connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to Rue des Vignerons

Securely share the OCTO API key shown on the connection you've created with your Rue des Vignerons contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Rue des Vignerons team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

📗 TIP

Rue des Vignerons can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the Rue des Vignerons Connection

Allow or disallow products: limit which destinations, products and options Rue des Vignerons can access. See how to allow or disallow products.
Rename the connection to tell several Rue des Vignerons connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the Rue des Vignerons connection works: which Ventrata OCTO API calls Rue des Vignerons makes, when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: Rue des Vignerons pulls everything it needs from Ventrata. It reads your products, checks your availability and prices, and sends bookings and cancellations. Ventrata doesn't push changes to Rue des Vignerons, so anything you change in Ventrata reaches Rue des Vignerons the next time it checks.

Timings are typical for Rue des Vignerons and rounded, and they can change if Rue des Vignerons changes how it syncs.

Product Mapping	❌	You can't map products from Ventrata. Rue des Vignerons maps them on its side, through your account manager or Rue des Vignerons's portal. This works as follows: Get Products (`GET /products`) – when Rue des Vignerons sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – Rue des Vignerons re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on Rue des Vignerons's side – Rue des Vignerons links each Ventrata option and unit to its own listing and ticket types. Your Rue des Vignerons account manager does this for you, or you do it in Rue des Vignerons's own portal if Rue des Vignerons offers one. You only share the connection's API key. Typically with Rue des Vignerons: It re-reads each product about every 10 hours. What this means for you: Rue des Vignerons can only sell what it has mapped. When you add a product, option or unit in Ventrata, Rue des Vignerons may see it on its next refresh, but it won't sell it until it's mapped. So tell your Rue des Vignerons account manager whenever you add one.
Content Sync	✅ / ❌	Rue des Vignerons can read your product content, such as descriptions and images, from Ventrata. This works as follows: `octo/content` capability – when Rue des Vignerons adds it to the `Octo-Capabilities` header, Get Products (`GET /products`) and Get Product (`GET /products/{productId}`) also return your product content, such as descriptions, highlights, inclusions and images. Content changes in Ventrata reach Rue des Vignerons on its next product refresh. Typically with Rue des Vignerons: Rue des Vignerons requests `octo/content`.
Availability Sync	✅	Rue des Vignerons checks your live availability in Ventrata. Ventrata doesn't push availability changes to Rue des Vignerons. This works as follows: Availability Check (`POST /availability`) – Rue des Vignerons sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which Rue des Vignerons needs to book that slot. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Rue des Vignerons can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. Typically with Rue des Vignerons: Availability Check: Rue des Vignerons checks each product about every 4 hours, usually starting today and covering 39 days per request and looks up to about 3 months ahead. What this means for you: when you close a date, change capacity or sell out in Ventrata, Rue des Vignerons shows it after its next check. For dates it checks regularly, that's within about 4 hours. Dates further ahead are usually checked less often.
Pricing Sync	✅	Your prices come back with every availability check, once Rue des Vignerons asks for them with the octo/pricing capability. This works as follows: `octo/pricing` capability – Rue des Vignerons asks for prices by adding `octo/pricing` to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices at all. Availability Check (`POST /availability`) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice Rue des Vignerons, both from the reseller's pricing in Ventrata (retail and wholesale/commission). Group prices – when Rue des Vignerons also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing. Booking Reservation (`POST /bookings`) and Booking Confirmation (`POST /bookings/{uuid}/confirm`) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at. Typically with Rue des Vignerons: Rue des Vignerons requests `octo/pricing` on all of its availability checks, so it sells at your Ventrata prices. Rue des Vignerons sends the number of people per unit type, so group prices are calculated for the actual booking. ‼️ IMPORTANT – Ask for pricing to be enabled. When you ask Rue des Vignerons to map your products, ask them to enable pricing (`octo/pricing`) as well, or switch it on yourself if you map in Rue des Vignerons's portal. Otherwise it may be off, and Rue des Vignerons won't receive your Ventrata prices. 📗 TIP – If prices on Rue des Vignerons look wrong, check the Rue des Vignerons reseller's pricing in Ventrata first: that's what Rue des Vignerons reads.
Promotions Sync	❌	Your Ventrata promotions don't apply on Rue des Vignerons. Prices on Rue des Vignerons don't include promotions you create in Ventrata. Set up any promotions with Rue des Vignerons directly.
Bookings Sync	✅	Bookings and cancellations made on Rue des Vignerons are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on Rue des Vignerons, Rue des Vignerons sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, Rue des Vignerons confirms the hold, with its own booking reference and the customer's contact details. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Rue des Vignerons gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, Rue des Vignerons never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on Rue des Vignerons, Rue des Vignerons cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Rue des Vignerons has to contact you. Change: Rue des Vignerons doesn't use Booking Update (`PATCH /bookings/{uuid}`), so a change most likely reaches Ventrata as a cancellation plus a new booking. Typically with Rue des Vignerons: Rue des Vignerons doesn't set a hold time, so the default hold time applies. A typical Rue des Vignerons booking is for about 2 people. ‼️ IMPORTANT – Bookings sync one way, from Rue des Vignerons to Ventrata. If you cancel, change or rebook a booking from Rue des Vignerons in Ventrata, for example in the Dashboard, Rue des Vignerons isn't notified. Contact Rue des Vignerons so the booking is cancelled or changed on their side too, or ask the customer to cancel through Rue des Vignerons.
Pickups/Dropoff Sync	❌	Rue des Vignerons doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with Rue des Vignerons how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	Rue des Vignerons doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with Rue des Vignerons how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through Rue des Vignerons. Customers can only book your main products and options on Rue des Vignerons. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to Rue des Vignerons. Ventrata doesn't notify Rue des Vignerons when a ticket is scanned or redeemed. Rue des Vignerons only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	Rue des Vignerons pass holders can't be scanned at your entrance without a booking. Customers from Rue des Vignerons need a booking made through Rue des Vignerons before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through Rue des Vignerons. Gift cards bought in Ventrata can't be used on Rue des Vignerons, and Rue des Vignerons can't sell Ventrata gift cards.

✅ supported · ✅ / ❌ limited · ❌ not supported

Good to know: limits and details of the Rue des Vignerons connection

Delays: availability and prices reach Rue des Vignerons only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: Rue des Vignerons can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What Rue des Vignerons can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: Rue des Vignerons issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: Rue des Vignerons can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Rue des Vignerons.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

Rue des Vignerons SAS

19 place de la Bourse, 31000 Toulouse

France

ruedesvignerons.com

Ventrata Partner ID: d2f12442-363a-4cab-b1b8-edf88f127055

Rue des Vignerons: Reseller Connection