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Joieful Reseller Connection

How to connect your Ventrata products to listings on Joieful and sync availability, pricing, bookings & more.

Joieful is a United States experience marketplace that sells tours, attractions, museums, dining, music, and events, with live agents handling customer service instead of bots. New Orleans is its strongest market, covering swamp tours, ghost walks, riverboat cruises, and cooking classes, and it reaches travellers through its website, mobile app, and concierge kiosks in hotels, casinos, and gift shops.

This connection enables you to sell your products on Joieful by automatically syncing your availability, pricing, and bookings in real time. The capabilities of this connection allow you to:

  • Sync availability and pricing for your Joieful products with Ventrata.

  • Receive bookings, updates, and cancellations from Joieful to Ventrata.


🔐 Required Role Permissions: See Connections, Modify Connections

Creating Connection

Prerequisites:

Before connecting to the Joieful API, ensure you have:

  • A commercial agreement with Joieful for them to sell your products.

  • Joieful created as a Reseller in Ventrata with retail and wholesale/commission pricing correctly configured.

  1. In the Ventrata Dashboard, go to Connections > Connections.

  2. Press the + New Connection button.

  3. Select 'Joieful' from the list of partners.

  4. Press the + New Connection button.

    Select Joieful
    ​

  5. Select 'Joieful' from the list of your resellers (must be created before creating a connection).

    The connection will inherit the reseller's configuration, like pricing, allowed destinations, products, etc.

    Select Joieful Reseller

  6. (Optional) You can also set the connection 'Name' of your choosing, which may be helpful if you plan to have multiple Joieful connections and would like to differentiate between them more easily in the future.

    📗 TIP

    If needed, you can also allow/disallow products or destinations on the connection level in addition to what you have configured on the reseller, which can be helpful if you have multiple Joieful connections linked to one reseller.

  7. Press the Create Octo Connection button.

    Create Octo Connection


Mapping Products

Email the OCTO API key shown on the connection you've created to your Joieful contact and ask them to map your products using Ventrata's OCTO API. Typically, it takes no longer than a few business days for the Joieful team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

OCTO API key

📗 TIP

Joieful can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.


Partner Information

Expand to reveal partner address and website information.

4333 Euphrosine St,

New Orleans,

LA 70125,

United States

Ventrata Partner ID: 2a96c983-c1dc-482c-ae14-49de46a8dc77

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