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Zaui Reseller Connection

How to connect your Ventrata products to listings on Zaui and sync availability, pricing, bookings & more.

Zaui is a Vancouver-built reservation platform for tour, activity, and transportation businesses, with more than twenty years in the market and a recent AI assistant called Nera. Its marketplace and agent portals open the operator network to trade buyers and resellers, making it a source of B2B rather than consumer demand.

This connection enables you to sell your products on Zaui by automatically syncing your availability, pricing, and bookings in real time. The capabilities of this connection allow you to:

  • Sync availability and pricing for your Zaui products with Ventrata.

  • Receive bookings, updates, and cancellations from Zaui to Ventrata.


🔐 Required Role Permissions: See Connections, Modify Connections

Creating Connection

Prerequisites:

Before connecting to the Zaui API, ensure you have:

  • A commercial agreement with Zaui for them to sell your products.

  • Zaui created as a Reseller in Ventrata with retail and wholesale/commission pricing correctly configured.

  1. In the Ventrata Dashboard, go to Connections > Connections.

  2. Press the + New Connection button.

  3. Select 'Zaui' from the list of partners.

  4. Press the + New Connection button.

    Select Zaui
    ​

  5. Select 'Zaui' from the list of your resellers (must be created before creating a connection).

    The connection will inherit the reseller's configuration, like pricing, allowed destinations, products, etc.

    Select Zaui Reseller

  6. (Optional) You can also set the connection 'Name' of your choosing, which may be helpful if you plan to have multiple Zaui connections and would like to differentiate between them more easily in the future.

    📗 TIP

    If needed, you can also allow/disallow products or destinations on the connection level in addition to what you have configured on the reseller, which can be helpful if you have multiple Zaui connections linked to one reseller.

  7. Press the Create Octo Connection button.

    Create Octo Connection


Mapping Products

Email the OCTO API key shown on the connection you've created to your Zaui contact and ask them to map your products using Ventrata's OCTO API. Typically, it takes no longer than a few business days for the Zaui team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

OCTO API key

📗 TIP

Zaui can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.


Troubleshooting

No products are displayed on the connection page.

Verify which destinations, products, and options are permitted for your reseller account and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.


Partner Information

Expand to reveal partner address and website information.

Suite 423-119 Pender Street West,

Vancouver, BC V6B 1S5,

Canada

Ventrata Partner ID: e67349dd-5231-4c91-9996-1abfea2a2b93

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