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Ottila International: Reseller Connection

Connect Ottila International to Ventrata to sync availability and prices and receive bookings instantly. B2B wholesale to Indian and Gulf travel agents.

Ottila International logo

 

Ottila International is a B2B travel wholesaler founded in Mumbai in 1997 and registered in Dubai, supplying hotels, transfers, sightseeing, attraction tickets, rail and motorcoach touring to travel agents and tour operators. For operators, it brings Indian and Gulf trade buyers packaging Europe and long-haul programs, with demand arriving as group and independent traveler itineraries assembled by those agents, long-lead rather than same-day.

 

Connecting Ottila International to Ventrata will sync your availability and prices and deliver bookings, changes and cancellations with tickets issued automatically.

 

To learn more about partnering with Ottila International, visit ottila.com.

 

Primary website

Tags

B2B Marketplace · Receptive & Inbound Operator · Multi-day & Packaged Tours

Destination markets

🌎 Global

Source markets

🌎 Global

Specialties

B2B wholesale to Indian and Gulf travel agents

Connection features

Availability Sync · Pricing Sync · Bookings Sync

Developed by

Ottila International (using Ventrata's OCTO API)

 

This reseller connection lets you sell your products through Ottila International without managing availability, pricing and bookings by hand. Features of this connection include:

  • Availability Sync – Ottila International checks your live availability in Ventrata.

  • Pricing Sync – Ottila International gets your prices from your reseller pricing in Ventrata.

  • Bookings Sync – bookings, updates and cancellations from Ottila International are created in Ventrata instantly, and customers get Ventrata tickets.

 

Creating the Ottila International Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

  • You must have a commercial agreement with Ottila International for them to sell your products. To inquire about partnering with them, contact them via ottila.com.

  • You must have Ottila International created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

 

  1. In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Ottila International from the list of partners.

  2. Select Ottila International Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.

  3. (Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Ottila International connections and would like to differentiate between them more easily in the future.

  4. Press the Create Octo Connection button.

 

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

 

Mapping Products to Ottila International

Securely share the OCTO API key shown on the connection you've created with your Ottila International contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Ottila International team to complete this.

 

Your Ventrata configuration is complete. You do not need to take any further steps.

 

📗 TIP

Ottila International can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

 

Managing the Ottila International Connection

  • Allow or disallow products: limit which destinations, products and options Ottila International can access. See how to allow or disallow products.

  • Rename the connection to tell several Ottila International connections apart.

 

Connection Features Detailed

This section is for anyone who wants to know exactly how the Ottila International connection works: which Ventrata OCTO API calls Ottila International makes, when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

 

In short: Ottila International pulls everything it needs from Ventrata. It reads your products, checks your availability and prices, and sends bookings and cancellations. Ventrata doesn't push changes to Ottila International, so anything you change in Ventrata reaches Ottila International the next time it checks.

 

Product Mapping

❌

You can't map products from Ventrata. Ottila International maps them on its side, through your account manager or Ottila International's portal.

This works as follows:

  • Get Products (GET /products) – when Ottila International sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child).

  • Get Product (GET /products/{productId}) – Ottila International re-reads a single product to pick up changes to its options, units, booking cutoffs and settings.

  • Mapping on Ottila International's side – Ottila International links each Ventrata option and unit to its own listing and ticket types. Your Ottila International account manager does this for you, or you do it in Ottila International's own portal if Ottila International offers one. You only share the connection's API key.

 

What this means for you: Ottila International can only sell what it has mapped. When you add a product, option or unit in Ventrata, Ottila International may see it on its next refresh, but it won't sell it until it's mapped. So tell your Ottila International account manager whenever you add one.

Content Sync

❌

Ottila International doesn't read your product content from Ventrata.

Ottila International uses the descriptions, images and other content set up on its own side, so update your content with Ottila International directly.

Availability Sync

✅

Ottila International checks your live availability in Ventrata. Ventrata doesn't push availability changes to Ottila International.

This works as follows:

  • Availability Check (POST /availability) – Ottila International sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (AVAILABLE, LIMITED, SOLD_OUT, CLOSED or FREESALE), the remaining vacancies, the booking cutoff and an availabilityId, which Ottila International needs to book that slot.

  • Availability Calendar (POST /availability/calendar) – returns one summary per day instead of every time slot, typically to show which dates are open in a date picker.

  • Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Ottila International can't overbook a slot that has just sold out, even if its stored availability is slightly out of date.

 

What this means for you: when you close a date, change capacity or sell out in Ventrata, Ottila International shows it only after its next check, so there can be a short delay. Ventrata's check at booking still prevents overbooking.

Pricing Sync

✅

Your prices come back with every availability check, once Ottila International asks for them with the octo/pricing capability.

This works as follows:

  • octo/pricing capability – Ottila International asks for prices by adding octo/pricing to the Octo-Capabilities header of its requests. Without it, Ventrata sends availability with no prices at all.

  • Availability Check (POST /availability) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice Ottila International, both from the reseller's pricing in Ventrata (retail and wholesale/commission).

  • Group prices – when Ottila International also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing.

  • Booking Reservation (POST /bookings) and Booking Confirmation (POST /bookings/{uuid}/confirm) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at.

 

‼️ IMPORTANT – Ask for pricing to be enabled. When you ask Ottila International to map your products, ask them to enable pricing (octo/pricing) as well, or switch it on yourself if you map in Ottila International's portal. Otherwise it may be off, and Ottila International won't receive your Ventrata prices.

Promotions Sync

❌

Your Ventrata promotions don't apply on Ottila International.

Prices on Ottila International don't include promotions you create in Ventrata. Set up any promotions with Ottila International directly.

Bookings Sync

✅

Bookings and cancellations made on Ottila International are created in Ventrata instantly, and customers get Ventrata tickets.

This works as follows:

  1. Hold: Booking Reservation (POST /bookings) – when a customer starts checkout on Ottila International, Ottila International sends the product, option, chosen slot (availabilityId) and one unit item per person. Ventrata checks capacity again and creates an ON_HOLD booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold.

  2. Confirm: Booking Confirmation (POST /bookings/{uuid}/confirm) – once payment goes through, Ottila International confirms the hold. The booking becomes CONFIRMED in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Ottila International gives these to the customer, who shows them at your entrance like any Ventrata ticket.

  3. Expire: if the customer doesn't finish paying, Ottila International never confirms, and the hold expires on its own and frees the places.

  4. Cancel: Booking Cancellation (POST /bookings/{uuid}/cancel) – when a customer cancels on Ottila International, Ottila International cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Ottila International has to contact you.

  5. Change: Booking Update (PATCH /bookings/{uuid}) – lets Ottila International change a booking in place, for example a new date, time or number of people. Some resellers cancel and rebook instead.

 

‼️ IMPORTANT – Bookings sync one way, from Ottila International to Ventrata. If you cancel, change or rebook a booking from Ottila International in Ventrata, for example in the Dashboard, Ottila International isn't notified. Contact Ottila International so the booking is cancelled or changed on their side too, or ask the customer to cancel through Ottila International.

Pickups/Dropoff Sync

❌

Ottila International doesn't send pickup or drop-off details with its bookings.

If your products include pickups, check with Ottila International how it collects pickup details, or arrange them with the customer.

Custom Questions Sync

❌

Ottila International doesn't send answers to your booking questions.

If you rely on booking questions, for example names or dietary needs, check with Ottila International how it collects that information.

Extras Sync

❌

Extras and add-ons can't be booked through Ottila International.

Customers can only book your main products and options on Ottila International. Sell extras separately, for example on arrival.

Redemption Sync

❌

Redemptions aren't reported to Ottila International.

Ventrata doesn't notify Ottila International when a ticket is scanned or redeemed. Ottila International only sees a redemption if it reads the booking back from Ventrata.

Pass Walkup Scanning Sync

❌

Ottila International pass holders can't be scanned at your entrance without a booking.

Customers from Ottila International need a booking made through Ottila International before they visit.

Gift Card Sync

❌

Ventrata gift cards can't be sold or redeemed through Ottila International.

Gift cards bought in Ventrata can't be used on Ottila International, and Ottila International can't sell Ventrata gift cards.

✅ supported · ❌ not supported

 

Good to know: limits and details of the Ottila International connection

  • Delays: availability and prices reach Ottila International only when it checks, so there's always a short delay after you change something in Ventrata.

  • Cancellation cutoff: Ottila International can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.

  • What Ottila International can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.

  • Tickets: Ottila International issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.

  • Test bookings: Ottila International can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

 

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Ottila International.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

 

 

Partner Information

Ottila International Pvt. Ltd.

1B1 Gundecha Onclave, 1st Floor, 'B' Wing, Kherani Road, Sakinaka, Andheri (E)

Mumbai 400 072, India

 

Ventrata Partner ID: 5957cf34-bc17-4a3d-bf7d-4d4558ad9b90

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