TOMIS is a North American marketing agency and software platform for tour, activity and attraction operators, pairing paid advertising, SEO, content, website design and reporting with a unified guest inbox, review generation, CRM and AI chat and voice agents aimed at direct bookings. Its clients range from small tour operators to multi-location attractions, with a base that skews to adventure and outdoor businesses such as rafting, zipline, boat and air tour operators. Its software integrates with reservation systems including FareHarbor, Peek, Rezdy and Bokun.

The connection gives TOMIS secure API access to your product and booking data in Ventrata for the work it carries out on your behalf.

To learn more about TOMIS, visit tomis.tech.

Primary website	tomis.tech
Tags	Marketing & Advertising · Software Development
Developed by	TOMIS (using Ventrata's OCTO API)

TOMIS is a service partner for Ventrata clients. Services they offer include:

Paid media – runs your paid advertising.
SEO – improves how your site ranks in search.
Content and analytics – produces content and reports on results.
Website design – designs your website.
Guest inbox – a unified inbox for guest messages.
Review generation – helps collect guest reviews.
CRM – customer relationship tools.
AI chat and voice agents – answers guests by chat and voice to drive direct bookings.

Their app connection links your Ventrata account with TOMIS so it can use your product and booking data for the marketing and guest messaging work it carries out on your behalf. Features of this connection include:

Reads your products and availability – for the products enabled on the connection.
Retrieves your bookings – including updates and cancellations, for those products.

‼️ IMPORTANT

TOMIS will process your guests' personal data. Review your privacy policy and terms before connecting.

Working with TOMIS

Get in touch with TOMIS through tomis.tech.
Agree the scope and pricing directly with them.
Give them access if needed. See below.

Creating the TOMIS Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You need an agreement with TOMIS to use their services.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select TOMIS from the list of partners.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple TOMIS connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level to limit what TOMIS can access.

Sharing Access with TOMIS

Securely share the OCTO API key shown on the connection you've created with your TOMIS contact so they can complete the setup on their side.

Your Ventrata configuration is complete. You can revoke access at any time by deactivating the connection.

Sharing Dashboard access. If TOMIS also needs the Dashboard, create a Ventrata user for them with a role that has only the permissions they need (see How to Set Up Roles), and remove it when you stop working with them.

Managing the TOMIS Connection

Revoke access by deactivating the connection.
Allow or disallow products: limit which destinations, products and options TOMIS can access. See how to allow or disallow products.
Rename the connection to tell several TOMIS connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the TOMIS connection works: what TOMIS does with your Ventrata data, and which Ventrata OCTO API calls it makes.

Reads products and availability	✅	Reads the products and availability enabled on the connection. Only products enabled on the connection are visible. You can limit this with allow and disallow settings. This works as follows: Get Products (`GET /products`) – TOMIS reads every product enabled on the connection, with its options and units. Get Product (`GET /products/{productId}`) – TOMIS re-reads a single product to pick up changes. Availability Check (`POST /availability`) – TOMIS sends a product, an option and dates, and Ventrata answers with each bookable day or time slot and its status. Typically with TOMIS: it does this around the clock. What this means for you: The partner only sees the products you allow.
Reads prices	✅	TOMIS gets your prices with availability when it asks for them. This works as follows: `octo/pricing` capability – TOMIS asks for prices by adding it to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices. Typically with TOMIS: it does this from time to time.
Reads bookings	✅	Retrieves bookings, updates and cancellations for those products. Covers new bookings, changes and cancellations. This works as follows: Get Bookings (`GET /bookings`) – TOMIS lists bookings for the products enabled on the connection. Typically with TOMIS: it does this from time to time. What this means for you: The partner can see what is booked for the work it does for you.
Creates and changes bookings	❌	TOMIS doesn't create or change bookings in Ventrata. TOMIS doesn't make bookings through this connection. Bookings come from your other sales channels.

✅ supported · ❌ not supported

FAQs

TOMIS can't see some of my products.

Check which destinations, products and options are allowed on the connection, and confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

📚 More about Ventrata connections

Partner Information

TOMIS Holdings, Inc.

113 W Front St, Suite 305, Missoula, MT 59802, United States

tomis.tech

Ventrata Partner ID: 517bbe0e-658e-4f1d-8e64-2fe17eb18592