Skip to main content
All CollectionsPoint of SaleHardwarePowered by Adyen
How to Update Verifone P400 / P400 Plus
How to Update Verifone P400 / P400 Plus

Check for configuration updates, or download and install the latest version of Adyen software.

Lucia Burin Sestakova avatar
Written by Lucia Burin Sestakova
Updated over a month ago

Prerequisites:

  • The device is assembled and connected to the network via ethernet cable.

  • Make sure your device is boarded and assigned to a store in your Adyen Customer Area.

  • The Ventrata terminal app is pushed to the device.

Manually Update Configuration

The terminal downloads configuration changes every 180 minutes and take effect when the terminal restarts. To update the configuration on your terminal manually:

  1. Press the number 9 on the numpad, then press the GREEN (O) button to access Settings.

  2. Select Config.

  3. Enter the device passcode and confirm with the Green (O) button.


    πŸ“’ NOTE

    The default passcode is 0856. If this has been changed, please log in to your Adyen Customer Area and go to In-person payments > Terminals. Select your terminal to view the device details. Go to Passcodes, switch to 'Decrypted' mode and reveal the Admin & Settings passcode.

    (click on image to enlarge)


  4. Press the UPDATE button.

  5. The terminal download the updated configuration and then restarts.


Update Terminal Software

  1. Press the number 9 on the numpad, then press the GREEN (O) button to access Settings.

  2. Select Software.

  3. Enter the device passcode and confirm with the Green (O) button.


    πŸ“’ NOTE

    The default passcode is 0856. If this has been changed, please log in to your Adyen Customer Area and go to In-person payments > Terminals. Select your terminal to view the device details. Go to Passcodes, switch to 'Decrypted' mode and reveal the Admin & Settings passcode.

    (click on image to enlarge)


  4. Press the DOWNLOAD button.

  5. If an update is available, the latest software is downloaded and installed. The terminal can be used immediately.

Did this answer your question?