When using virtual locations, you can track moving vehicles (for example, Hop On Hop Off operations) and attribute sales to the correct location.
Create Virtual Location
In the Ventrata dashboard, go to Ticket Terminals > Locations.
Ticket Terminals - Locations
Press the + New Location button.
New Location
Checking the 'Virtual' checkbox to indicate a mobile location.
Locations - Virtual
Press the Create Location button.
Create Location
Create a Virtual Locations Container
In the Ventrata dashboard, go to Ticket Terminals > Locations.
Ticket Terminals - Locations
Select an existing location or create a new one.
Check the 'Allow Location Change' checkbox.
In the 'Virtual Locations' field, choose all the virtual locations the device can switch between.
Allow Location Change
Configure the location to your needs.
Press the Update Location button, or Create Location button if this is a new location.
Enable Location Service on Adyen Devices
Log in to an Adyen device using the Ventrata Terminal app.
Select a location.
Select Location
The device may take several seconds to automatically open the system location settings.
In the device settings, toggle 'Use location' ON.
Device Location Settings
Reopen the Ventrata terminal app.
Go to the Settings
tab. In the Device Info section, check the device connectivity status.
📒 NOTE
A GPS Unavailable label (yellow band) is displayed until the device successfully connects. This may take several minutes.
If the device is used indoors and does not connect to GPS for an extended period, the signal may be weak. Move the device closer to a window to improve signal strength.
Once the device connects and location services are available, the label disappears.
Device Waiting for Connection
Once connected, you can start using virtual locations with Adyen mPOS devices to track where sales are made.
Device Connected