Letz BooQ is a Dubai-based online travel agency (OTA) selling flights, hotels, holiday packages, visa services, eSIM and airport lounge access alongside Gulf experiences such as desert safaris, dhow cruises and Burj Khalifa tickets. For operators, it brings travelers from the United Arab Emirates and India booking packages and city trips, plus travel agency accounts through its partner program, so experiences sell beside flights and hotels in a single trip purchase.

Connecting Letz BooQ to Ventrata syncs your availability and prices and delivers bookings, changes and cancellations with tickets issued automatically.

To learn more about partnering with Letz BooQ, visit letzbooq.com.

Primary website	letzbooq.com
Tags	B2B Marketplace
Destination markets	🌎 Global
Source markets	🌎 Global
Specialties	Experiences sold alongside flights and hotels in Dubai
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Developed by	Letz BooQ (using Ventrata's OCTO API)

This reseller connection lets you sell your products through Letz BooQ without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – Letz BooQ checks your live availability in Ventrata.
Pricing Sync – Letz BooQ gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from Letz BooQ are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the Letz BooQ Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with Letz BooQ for them to sell your products. To inquire about partnering with them, contact them via letzbooq.com.
You must have Letz BooQ created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Letz BooQ from the list of partners.
Select Letz BooQ Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Letz BooQ connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to Letz BooQ

Securely share the OCTO API key shown on the connection you've created with your Letz BooQ contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Letz BooQ team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

📗 TIP

Letz BooQ can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the Letz BooQ Connection

Allow or disallow products: limit which destinations, products and options Letz BooQ can access. See how to allow or disallow products.
Rename the connection to tell several Letz BooQ connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the Letz BooQ connection works: which Ventrata OCTO API calls Letz BooQ makes, when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: Letz BooQ pulls everything it needs from Ventrata. It reads your products, checks your availability and prices, and sends bookings and cancellations. Ventrata doesn't push changes to Letz BooQ, so anything you change in Ventrata reaches Letz BooQ the next time it checks.

Product Mapping	❌	You can't map products from Ventrata. Letz BooQ maps them on its side, through your account manager or Letz BooQ's portal. This works as follows: Get Products (`GET /products`) – when Letz BooQ sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – Letz BooQ re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on Letz BooQ's side – Letz BooQ links each Ventrata option and unit to its own listing and ticket types. Your Letz BooQ account manager does this for you, or you do it in Letz BooQ's own portal if Letz BooQ offers one. You only share the connection's API key. What this means for you: Letz BooQ can only sell what it has mapped. When you add a product, option or unit in Ventrata, Letz BooQ may see it on its next refresh, but it won't sell it until it's mapped. So tell your Letz BooQ account manager whenever you add one.
Content Sync	❌	Letz BooQ doesn't read your product content from Ventrata. Letz BooQ uses the descriptions, images and other content set up on its own side, so update your content with Letz BooQ directly.
Availability Sync	✅	Letz BooQ checks your live availability in Ventrata. Ventrata doesn't push availability changes to Letz BooQ. This works as follows: Availability Check (`POST /availability`) – Letz BooQ sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which Letz BooQ needs to book that slot. Availability Calendar (`POST /availability/calendar`) – returns one summary per day instead of every time slot, typically to show which dates are open in a date picker. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Letz BooQ can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. What this means for you: when you close a date, change capacity or sell out in Ventrata, Letz BooQ shows it only after its next check, so there can be a short delay. Ventrata's check at booking still prevents overbooking.
Pricing Sync	✅	Your prices come back with every availability check, once Letz BooQ asks for them with the octo/pricing capability. This works as follows: `octo/pricing` capability – Letz BooQ asks for prices by adding `octo/pricing` to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices at all. Availability Check (`POST /availability`) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice Letz BooQ, both from the reseller's pricing in Ventrata (retail and wholesale/commission). Group prices – when Letz BooQ also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing. Booking Reservation (`POST /bookings`) and Booking Confirmation (`POST /bookings/{uuid}/confirm`) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at. ‼️ IMPORTANT – Ask for pricing to be enabled. When you ask Letz BooQ to map your products, ask them to enable pricing (`octo/pricing`) as well, or switch it on yourself if you map in Letz BooQ's portal. Otherwise it may be off, and Letz BooQ won't receive your Ventrata prices.
Promotions Sync	❌	Your Ventrata promotions don't apply on Letz BooQ. Prices on Letz BooQ don't include promotions you create in Ventrata. Set up any promotions with Letz BooQ directly.
Bookings Sync	✅	Bookings and cancellations made on Letz BooQ are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on Letz BooQ, Letz BooQ sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, Letz BooQ confirms the hold. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Letz BooQ gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, Letz BooQ never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on Letz BooQ, Letz BooQ cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Letz BooQ has to contact you. Change: Booking Update (`PATCH /bookings/{uuid}`) – lets Letz BooQ change a booking in place, for example a new date, time or number of people. Some resellers cancel and rebook instead. ‼️ IMPORTANT – Bookings sync one way, from Letz BooQ to Ventrata. If you cancel, change or rebook a booking from Letz BooQ in Ventrata, for example in the Dashboard, Letz BooQ isn't notified. Contact Letz BooQ so the booking is cancelled or changed on their side too, or ask the customer to cancel through Letz BooQ.
Pickups/Dropoff Sync	❌	Letz BooQ doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with Letz BooQ how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	Letz BooQ doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with Letz BooQ how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through Letz BooQ. Customers can only book your main products and options on Letz BooQ. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to Letz BooQ. Ventrata doesn't notify Letz BooQ when a ticket is scanned or redeemed. Letz BooQ only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	Letz BooQ pass holders can't be scanned at your entrance without a booking. Customers from Letz BooQ need a booking made through Letz BooQ before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through Letz BooQ. Gift cards bought in Ventrata can't be used on Letz BooQ, and Letz BooQ can't sell Ventrata gift cards.

✅ supported · ❌ not supported

Good to know: limits and details of the Letz BooQ connection

Delays: availability and prices reach Letz BooQ only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: Letz BooQ can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What Letz BooQ can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: Letz BooQ issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: Letz BooQ can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Letz BooQ.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

Letz BooQ

letzbooq.com

Ventrata Partner ID: ba911bd5-9020-4d7a-92fe-49db103dfc0f

Letz BooQ: Reseller Connection