Kinetic Solutions Group is an AI venture studio that builds, owns and operates its own portfolio of AI companies rather than investing in others. Its businesses span multilingual voice agents built from luxury hospitality work, legal AI, an AI-run hedge fund, a vector database and agent orchestration infrastructure. Hospitality is served through its VIVI agents for resorts, hotels, golf clubs and vacation rental managers.
Connecting Kinetic Solutions Group to Ventrata gives its VIVI agents your availability and bookings, so they answer from live records without anyone re-keying anything.
To learn more about Kinetic Solutions Group, visit ksgai.com.
📒 NOTE
This connection is available only to specific client accounts. If you're interested in using it, contact our Technical Support or your Ventrata Customer Success Manager.
Primary website | |
Tags | Communications |
Developed by | Kinetic Solutions Group (using Ventrata's OCTO API) |
This app connection links your Ventrata account with Kinetic Solutions Group so its VIVI agents can answer guests and take bookings from live Ventrata data. Features of this connection include:
Reads your availability – so VIVI agents quote what is actually open.
Reads your bookings – including changes and cancellations.
Handles guest conversations – by phone, SMS and WhatsApp outside front-desk hours.
‼️ IMPORTANT
Kinetic Solutions Group will process your guests' personal data. Review your privacy policy and terms before connecting.
Creating the Kinetic Solutions Group Connection
🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key
Before you begin:
You must have an agreement with Kinetic Solutions Group to use their services.
In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Kinetic Solutions Group from the list of partners.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Kinetic Solutions Group connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.
📗 TIP
If needed, you can also allow or disallow products or destinations on the connection level to limit what Kinetic Solutions Group can access.
Sharing Access with Kinetic Solutions Group
Securely share the OCTO API key shown on the connection you've created with your Kinetic Solutions Group contact so they can complete the setup on their side.
Your Ventrata configuration is complete. You can revoke access at any time by deactivating the connection.
Managing the Kinetic Solutions Group Connection
Revoke access by deactivating the connection.
Allow or disallow products: limit which destinations, products and options Kinetic Solutions Group can access. See how to allow or disallow products.
Rename the connection to tell several Kinetic Solutions Group connections apart.
Connection Features Detailed
This section is for anyone who wants to know exactly how the Kinetic Solutions Group connection works: what Kinetic Solutions Group does with your Ventrata data, and which Ventrata OCTO API calls it makes.
Reads products and availability | ✅ |
Reads the products enabled on the connection. Kinetic Solutions Group reads the products and availability you enable on the connection.
What this means for you: Limit what it sees with allow/disallow settings. |
Reads bookings | ✅ |
Retrieves your bookings, updates and cancellations. Kinetic Solutions Group reads bookings for the products enabled on the connection. It also sees changes and cancellations to those bookings.
What this means for you: Bookings you take in Ventrata reach the partner without re-keying. |
✅ supported
FAQs
Kinetic Solutions Group can't see some of my products.
Kinetic Solutions Group can't see some of my products.
Check which destinations, products and options are allowed on the connection, and confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.
📚 More about Ventrata connections
Partner Information
Kinetic Solutions Group LLC
7000 Bahia Beach Blvd, Rio Grande, PR 00745, United States
Ventrata Partner ID: 019f8fac-3769-7f5c-b619-f5e0e1543b84