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Wanderu: Reseller Connection

Connect Wanderu to Ventrata to sync availability and prices and receive bookings instantly. Bus, train and shuttle ground transport.

Wanderu logo

 

Wanderu is North America's leading bus and train booking platform, comparing more than 500 carriers for over 40 million travelers, now adding shuttles and ground-transport experiences from Ventrata-powered operators. It already runs a working OCTO connection to WoodburyBus and is targeting Quick Shuttles / Traxx next.

 

Connecting Wanderu to Ventrata lets Wanderu check your live availability and prices and create bookings in Ventrata instantly, so you don't have to manage them by hand.

 

To learn more about partnering with Wanderu, visit www.wanderu.com.

 

Primary website

Tags

Airline & Transport Channel · Discovery & Affiliates

Destination markets

🌎 Global

Source markets

🌎 Global

Specialties

Bus, train and shuttle ground transport

Connection features

Availability Sync · Pricing Sync · Bookings Sync

Developed by

Wanderu (using Ventrata's OCTO API)

 

This reseller connection lets you sell your products through Wanderu without managing availability, pricing and bookings by hand. Features of this connection include:

  • Availability Sync – Wanderu checks your live availability in Ventrata.

  • Pricing Sync – Wanderu gets your prices from your reseller pricing in Ventrata.

  • Bookings Sync – bookings, updates and cancellations from Wanderu are created in Ventrata instantly, and customers get Ventrata tickets.

 

Creating the Wanderu Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

  • You must have a commercial agreement with Wanderu for them to sell your products. To inquire about partnering with them, contact them via www.wanderu.com.

  • You must have Wanderu created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

 

  1. In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Wanderu from the list of partners.

  2. Select Wanderu Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.

  3. (Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Wanderu connections and would like to differentiate between them more easily in the future.

  4. Press the Create Octo Connection button.

 

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

 

Mapping Products to Wanderu

Securely share the OCTO API key shown on the connection you've created with your Wanderu contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Wanderu team to complete this.

 

Your Ventrata configuration is complete. You do not need to take any further steps.

 

📗 TIP

Wanderu can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

 

Managing the Wanderu Connection

  • Allow or disallow products: limit which destinations, products and options Wanderu can access. See how to allow or disallow products.

  • Rename the connection to tell several Wanderu connections apart.

 

Connection Features Detailed

This section is for anyone who wants to know exactly how the Wanderu connection works: which Ventrata OCTO API calls Wanderu makes, when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

 

In short: Wanderu pulls everything it needs from Ventrata. It reads your products, checks your availability and prices, and sends bookings and cancellations. Ventrata doesn't push changes to Wanderu, so anything you change in Ventrata reaches Wanderu the next time it checks.

 

Product Mapping

❌

You can't map products from Ventrata. Wanderu maps them on its side, through your account manager or Wanderu's portal.

This works as follows:

  • Get Products (GET /products) – when Wanderu sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child).

  • Get Product (GET /products/{productId}) – Wanderu re-reads a single product to pick up changes to its options, units, booking cutoffs and settings.

  • Mapping on Wanderu's side – Wanderu links each Ventrata option and unit to its own listing and ticket types. Your Wanderu account manager does this for you, or you do it in Wanderu's own portal if Wanderu offers one. You only share the connection's API key.

 

What this means for you: Wanderu can only sell what it has mapped. When you add a product, option or unit in Ventrata, Wanderu may see it on its next refresh, but it won't sell it until it's mapped. So tell your Wanderu account manager whenever you add one.

Content Sync

❌

Wanderu doesn't read your product content from Ventrata.

Wanderu uses the descriptions, images and other content set up on its own side, so update your content with Wanderu directly.

Availability Sync

✅

Wanderu checks your live availability in Ventrata. Ventrata doesn't push availability changes to Wanderu.

This works as follows:

  • Availability Check (POST /availability) – Wanderu sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (AVAILABLE, LIMITED, SOLD_OUT, CLOSED or FREESALE), the remaining vacancies, the booking cutoff and an availabilityId, which Wanderu needs to book that slot.

  • Availability Calendar (POST /availability/calendar) – returns one summary per day instead of every time slot, typically to show which dates are open in a date picker.

  • Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Wanderu can't overbook a slot that has just sold out, even if its stored availability is slightly out of date.

 

What this means for you: when you close a date, change capacity or sell out in Ventrata, Wanderu shows it only after its next check, so there can be a short delay. Ventrata's check at booking still prevents overbooking.

Pricing Sync

✅

Your prices come back with every availability check, once Wanderu asks for them with the octo/pricing capability.

This works as follows:

  • octo/pricing capability – Wanderu asks for prices by adding octo/pricing to the Octo-Capabilities header of its requests. Without it, Ventrata sends availability with no prices at all.

  • Availability Check (POST /availability) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice Wanderu, both from the reseller's pricing in Ventrata (retail and wholesale/commission).

  • Group prices – when Wanderu also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing.

  • Booking Reservation (POST /bookings) and Booking Confirmation (POST /bookings/{uuid}/confirm) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at.

 

‼️ IMPORTANT – Ask for pricing to be enabled. When you ask Wanderu to map your products, ask them to enable pricing (octo/pricing) as well, or switch it on yourself if you map in Wanderu's portal. Otherwise it may be off, and Wanderu won't receive your Ventrata prices.

Promotions Sync

❌

Your Ventrata promotions don't apply on Wanderu.

Prices on Wanderu don't include promotions you create in Ventrata. Set up any promotions with Wanderu directly.

Bookings Sync

✅

Bookings and cancellations made on Wanderu are created in Ventrata instantly, and customers get Ventrata tickets.

This works as follows:

  1. Hold: Booking Reservation (POST /bookings) – when a customer starts checkout on Wanderu, Wanderu sends the product, option, chosen slot (availabilityId) and one unit item per person. Ventrata checks capacity again and creates an ON_HOLD booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold.

  2. Confirm: Booking Confirmation (POST /bookings/{uuid}/confirm) – once payment goes through, Wanderu confirms the hold. The booking becomes CONFIRMED in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Wanderu gives these to the customer, who shows them at your entrance like any Ventrata ticket.

  3. Expire: if the customer doesn't finish paying, Wanderu never confirms, and the hold expires on its own and frees the places.

  4. Cancel: Booking Cancellation (POST /bookings/{uuid}/cancel) – when a customer cancels on Wanderu, Wanderu cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Wanderu has to contact you.

  5. Change: Booking Update (PATCH /bookings/{uuid}) – lets Wanderu change a booking in place, for example a new date, time or number of people. Some resellers cancel and rebook instead.

 

‼️ IMPORTANT – Bookings sync one way, from Wanderu to Ventrata. If you cancel, change or rebook a booking from Wanderu in Ventrata, for example in the Dashboard, Wanderu isn't notified. Contact Wanderu so the booking is cancelled or changed on their side too, or ask the customer to cancel through Wanderu.

Pickups/Dropoff Sync

❌

Wanderu doesn't send pickup or drop-off details with its bookings.

If your products include pickups, check with Wanderu how it collects pickup details, or arrange them with the customer.

Custom Questions Sync

❌

Wanderu doesn't send answers to your booking questions.

If you rely on booking questions, for example names or dietary needs, check with Wanderu how it collects that information.

Extras Sync

❌

Extras and add-ons can't be booked through Wanderu.

Customers can only book your main products and options on Wanderu. Sell extras separately, for example on arrival.

Redemption Sync

❌

Redemptions aren't reported to Wanderu.

Ventrata doesn't notify Wanderu when a ticket is scanned or redeemed. Wanderu only sees a redemption if it reads the booking back from Ventrata.

Pass Walkup Scanning Sync

❌

Wanderu pass holders can't be scanned at your entrance without a booking.

Customers from Wanderu need a booking made through Wanderu before they visit.

Gift Card Sync

❌

Ventrata gift cards can't be sold or redeemed through Wanderu.

Gift cards bought in Ventrata can't be used on Wanderu, and Wanderu can't sell Ventrata gift cards.

✅ supported · ❌ not supported

 

Good to know: limits and details of the Wanderu connection

  • Delays: availability and prices reach Wanderu only when it checks, so there's always a short delay after you change something in Ventrata.

  • Cancellation cutoff: Wanderu can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.

  • What Wanderu can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.

  • Tickets: Wanderu issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.

  • Test bookings: Wanderu can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

 

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Wanderu.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

 

 

Partner Information

Wanderu, Inc.

Boston, MA, United States

 

Ventrata Partner ID: 01a199e1-c0eb-706d-8469-2658980241a8

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