Great Days Out is a UK family days-out guide and ticket shop run by Redu Group, featuring hundreds of attractions, activities and events across England, Scotland, Wales and Northern Ireland. For operators, it brings UK families browsing ideas by region, city and category, from zoos, castles and theme parks to seasonal events, and buying discounted attraction tickets through its Great Deals shop, domestic day-trip demand.

Connecting Great Days Out to Ventrata will sync your availability and prices and deliver bookings, changes and cancellations with tickets issued automatically. Great Days Out runs on Prioticket, and receives your products through its certified integration with Ventrata's OCTO API.

To learn more about partnering with Great Days Out, visit great-days-out.co.uk.

Primary website	great-days-out.co.uk
Tags	Family Experiences · Deals & Corporate Benefits
Destination markets	🇬🇧 UK
Source markets	🇬🇧 UK
Specialties	Family days out and seasonal events
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Developed by	Prioticket (using Ventrata's OCTO API)

This reseller connection lets you sell your products through Great Days Out without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – Great Days Out checks your live availability in Ventrata.
Pricing Sync – Great Days Out gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from Great Days Out are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the Great Days Out Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with Great Days Out for them to sell your products. To inquire about partnering with them, contact them via great-days-out.co.uk.
You must have Great Days Out created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Great Days Out (powered by Prioticket) from the list of partners.
Select Great Days Out Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Great Days Out connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

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If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to Great Days Out

Securely share the OCTO API key shown on the connection you've created with your Great Days Out contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Great Days Out team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

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Great Days Out can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the Great Days Out Connection

Allow or disallow products: limit which destinations, products and options Great Days Out can access. See how to allow or disallow products.
Rename the connection to tell several Great Days Out connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the Great Days Out connection works: which Ventrata OCTO API calls Great Days Out makes (through Prioticket's certified integration), when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: Great Days Out pulls everything it needs from Ventrata. It reads your products, checks your availability and prices, and sends bookings and cancellations. Ventrata doesn't push changes to Great Days Out, so anything you change in Ventrata reaches Great Days Out the next time it checks.

Product Mapping	❌	You can't map products from Ventrata. Great Days Out maps them on its side, through your account manager or Great Days Out's portal. This works as follows: Get Products (`GET /products`) – when Great Days Out sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – Great Days Out re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on Great Days Out's side – Great Days Out links each Ventrata option and unit to its own listing and ticket types. Your Great Days Out account manager does this for you, or you do it in Great Days Out's own portal if Great Days Out offers one. You only share the connection's API key. What this means for you: Great Days Out can only sell what it has mapped. When you add a product, option or unit in Ventrata, Great Days Out may see it on its next refresh, but it won't sell it until it's mapped. So tell your Great Days Out account manager whenever you add one.
Content Sync	❌	Great Days Out doesn't read your product content from Ventrata. Great Days Out uses the descriptions, images and other content set up on its own side, so update your content with Great Days Out directly.
Availability Sync	✅	Great Days Out checks your live availability in Ventrata. Ventrata doesn't push availability changes to Great Days Out. This works as follows: Availability Check (`POST /availability`) – Great Days Out sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which Great Days Out needs to book that slot. Availability Calendar (`POST /availability/calendar`) – returns one summary per day instead of every time slot, typically to show which dates are open in a date picker. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Great Days Out can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. What this means for you: when you close a date, change capacity or sell out in Ventrata, Great Days Out shows it only after its next check, so there can be a short delay. Ventrata's check at booking still prevents overbooking.
Pricing Sync	✅	Your prices come back with every availability check, once Great Days Out asks for them with the octo/pricing capability. This works as follows: `octo/pricing` capability – Great Days Out asks for prices by adding `octo/pricing` to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices at all. Availability Check (`POST /availability`) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice Great Days Out, both from the reseller's pricing in Ventrata (retail and wholesale/commission). Group prices – when Great Days Out also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing. Booking Reservation (`POST /bookings`) and Booking Confirmation (`POST /bookings/{uuid}/confirm`) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at. ‼️ IMPORTANT – Ask for pricing to be enabled. When you ask Great Days Out to map your products, ask them to enable pricing (`octo/pricing`) as well, or switch it on yourself if you map in Great Days Out's portal. Otherwise it may be off, and Great Days Out won't receive your Ventrata prices.
Promotions Sync	❌	Your Ventrata promotions don't apply on Great Days Out. Prices on Great Days Out don't include promotions you create in Ventrata. Set up any promotions with Great Days Out directly.
Bookings Sync	✅	Bookings and cancellations made on Great Days Out are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on Great Days Out, Great Days Out sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, Great Days Out confirms the hold. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Great Days Out gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, Great Days Out never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on Great Days Out, Great Days Out cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Great Days Out has to contact you. Change: Booking Update (`PATCH /bookings/{uuid}`) – lets Great Days Out change a booking in place, for example a new date, time or number of people. Some resellers cancel and rebook instead. ‼️ IMPORTANT – Bookings sync one way, from Great Days Out to Ventrata. If you cancel, change or rebook a booking from Great Days Out in Ventrata, for example in the Dashboard, Great Days Out isn't notified. Contact Great Days Out so the booking is cancelled or changed on their side too, or ask the customer to cancel through Great Days Out.
Pickups/Dropoff Sync	❌	Great Days Out doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with Great Days Out how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	Great Days Out doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with Great Days Out how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through Great Days Out. Customers can only book your main products and options on Great Days Out. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to Great Days Out. Ventrata doesn't notify Great Days Out when a ticket is scanned or redeemed. Great Days Out only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	Great Days Out pass holders can't be scanned at your entrance without a booking. Customers from Great Days Out need a booking made through Great Days Out before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through Great Days Out. Gift cards bought in Ventrata can't be used on Great Days Out, and Great Days Out can't sell Ventrata gift cards.

✅ supported · ❌ not supported

Good to know: limits and details of the Great Days Out connection

Delays: availability and prices reach Great Days Out only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: Great Days Out can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What Great Days Out can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: Great Days Out issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: Great Days Out can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Great Days Out.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

Great Days Out

great-days-out.co.uk

Ventrata Partner ID: 01a1687b-5664-775e-9574-c2021127da20

Prioticket B.V.

Prins Hendrikkade 21

1012 TL Amsterdam, Netherlands

prioticket.com

Ventrata Partner ID: 8347e498-1afe-48e1-9d99-8b2d1e0069fb

Great Days Out: Reseller Connection