Axis and Globe Travel is an independent inbound tour operator based in Warwick, England, arranging accommodation and ground services for groups and individuals visiting the UK and Ireland, selling only to overseas tour operators and travel agencies. For operators, it brings trade demand for city breaks, escorted tours, theater, attraction visits and educational workshops, booked long-lead.

Connecting Axis and Globe Travel to Ventrata will sync your availability and prices and deliver bookings, changes and cancellations with tickets issued automatically. Axis and Globe Travel runs on Prioticket, and receives your products through its certified integration with Ventrata's OCTO API.

To learn more about partnering with Axis and Globe Travel, visit axisglobe.co.uk.

Primary website	axisglobe.co.uk
Tags	Receptive & Inbound Operator
Destination markets	🌎 Global
Source markets	🌎 Global
Specialties	Ground services for overseas tour operators visiting the UK
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Ventrata Booked GMV (last 12 months)	US$10k+
Developed by	Prioticket (using Ventrata's OCTO API)

This reseller connection lets you sell your products through Axis and Globe Travel without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – Axis and Globe Travel checks your live availability in Ventrata.
Pricing Sync – Axis and Globe Travel gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from Axis and Globe Travel are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the Axis and Globe Travel Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with Axis and Globe Travel for them to sell your products. To inquire about partnering with them, contact them via axisglobe.co.uk.
You must have Axis and Globe Travel created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Axis and Globe Travel (powered by Prioticket) from the list of partners.
Select Axis and Globe Travel Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Axis and Globe Travel connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to Axis and Globe Travel

Securely share the OCTO API key shown on the connection you've created with your Axis and Globe Travel contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Axis and Globe Travel team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

📗 TIP

Axis and Globe Travel can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the Axis and Globe Travel Connection

Allow or disallow products: limit which destinations, products and options Axis and Globe Travel can access. See how to allow or disallow products.
Rename the connection to tell several Axis and Globe Travel connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the Axis and Globe Travel connection works: which Ventrata OCTO API calls Axis and Globe Travel makes (through Prioticket's certified integration), when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: Axis and Globe Travel pulls everything it needs from Ventrata. It reads your products, checks your availability and prices, and sends bookings and cancellations. Ventrata doesn't push changes to Axis and Globe Travel, so anything you change in Ventrata reaches Axis and Globe Travel the next time it checks.

Timings are typical for Axis and Globe Travel and rounded, and they can change if Axis and Globe Travel changes how it syncs.

Product Mapping	❌	You can't map products from Ventrata. Axis and Globe Travel maps them on its side, through your account manager or Axis and Globe Travel's portal. This works as follows: Get Products (`GET /products`) – when Axis and Globe Travel sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – Axis and Globe Travel re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on Axis and Globe Travel's side – Axis and Globe Travel links each Ventrata option and unit to its own listing and ticket types. Your Axis and Globe Travel account manager does this for you, or you do it in Axis and Globe Travel's own portal if Axis and Globe Travel offers one. You only share the connection's API key. What this means for you: Axis and Globe Travel can only sell what it has mapped. When you add a product, option or unit in Ventrata, Axis and Globe Travel may see it on its next refresh, but it won't sell it until it's mapped. So tell your Axis and Globe Travel account manager whenever you add one.
Content Sync	❌	Axis and Globe Travel doesn't read your product content from Ventrata. Axis and Globe Travel uses the descriptions, images and other content set up on its own side, so update your content with Axis and Globe Travel directly.
Availability Sync	✅	Axis and Globe Travel checks your live availability in Ventrata. Ventrata doesn't push availability changes to Axis and Globe Travel. This works as follows: Availability Check (`POST /availability`) – Axis and Globe Travel sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which Axis and Globe Travel needs to book that slot. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Axis and Globe Travel can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. Typically with Axis and Globe Travel: Availability Check: Axis and Globe Travel checks your products throughout the day, usually starting 38 days ahead and covering a single day per request, looks up to about 5 months ahead and re-checks the same product and dates about every 3 hours. Checks are spread through the day with no strong peak, which suggests a mix of scheduled syncs and live customer searches. What this means for you: when you close a date, change capacity or sell out in Ventrata, Axis and Globe Travel shows it after its next check. For dates it checks regularly, that's within about 3 hours. Dates further ahead are usually checked less often.
Pricing Sync	✅	Your prices come back with every availability check, once Axis and Globe Travel asks for them with the octo/pricing capability. This works as follows: `octo/pricing` capability – Axis and Globe Travel asks for prices by adding `octo/pricing` to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices at all. Availability Check (`POST /availability`) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice Axis and Globe Travel, both from the reseller's pricing in Ventrata (retail and wholesale/commission). Group prices – when Axis and Globe Travel also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing. Booking Reservation (`POST /bookings`) and Booking Confirmation (`POST /bookings/{uuid}/confirm`) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at. Typically with Axis and Globe Travel: Axis and Globe Travel requests `octo/pricing` on all of its availability checks, so it sells at your Ventrata prices. Axis and Globe Travel doesn't send the number of people per unit type, so prices come back per person, and group pricing such as Booking Size fares may not show correctly on Axis and Globe Travel. ‼️ IMPORTANT – Ask for pricing to be enabled. When you ask Axis and Globe Travel to map your products, ask them to enable pricing (`octo/pricing`) as well, or switch it on yourself if you map in Axis and Globe Travel's portal. Otherwise it may be off, and Axis and Globe Travel won't receive your Ventrata prices. 📗 TIP – If prices on Axis and Globe Travel look wrong, check the Axis and Globe Travel reseller's pricing in Ventrata first: that's what Axis and Globe Travel reads.
Promotions Sync	❌	Your Ventrata promotions don't apply on Axis and Globe Travel. Prices on Axis and Globe Travel don't include promotions you create in Ventrata. Set up any promotions with Axis and Globe Travel directly.
Bookings Sync	✅	Bookings and cancellations made on Axis and Globe Travel are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on Axis and Globe Travel, Axis and Globe Travel sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, Axis and Globe Travel confirms the hold, with its own booking reference and the customer's contact details. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Axis and Globe Travel gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, Axis and Globe Travel never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on Axis and Globe Travel, Axis and Globe Travel cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Axis and Globe Travel has to contact you. Change: Axis and Globe Travel doesn't use Booking Update (`PATCH /bookings/{uuid}`), so a change most likely reaches Ventrata as a cancellation plus a new booking. Typically with Axis and Globe Travel: Axis and Globe Travel holds places for about 60 minutes while the customer pays (`expirationMinutes`). A typical Axis and Globe Travel booking is for about 2 people. It's normal to see more holds than confirmed bookings: holds from customers who don't finish paying simply expire. ‼️ IMPORTANT – Bookings sync one way, from Axis and Globe Travel to Ventrata. If you cancel, change or rebook a booking from Axis and Globe Travel in Ventrata, for example in the Dashboard, Axis and Globe Travel isn't notified. Contact Axis and Globe Travel so the booking is cancelled or changed on their side too, or ask the customer to cancel through Axis and Globe Travel.
Pickups/Dropoff Sync	❌	Axis and Globe Travel doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with Axis and Globe Travel how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	Axis and Globe Travel doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with Axis and Globe Travel how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through Axis and Globe Travel. Customers can only book your main products and options on Axis and Globe Travel. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to Axis and Globe Travel. Ventrata doesn't notify Axis and Globe Travel when a ticket is scanned or redeemed. Axis and Globe Travel only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	Axis and Globe Travel pass holders can't be scanned at your entrance without a booking. Customers from Axis and Globe Travel need a booking made through Axis and Globe Travel before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through Axis and Globe Travel. Gift cards bought in Ventrata can't be used on Axis and Globe Travel, and Axis and Globe Travel can't sell Ventrata gift cards.

✅ supported · ❌ not supported

Good to know: limits and details of the Axis and Globe Travel connection

Delays: availability and prices reach Axis and Globe Travel only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: Axis and Globe Travel can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What Axis and Globe Travel can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: Axis and Globe Travel issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: Axis and Globe Travel can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Axis and Globe Travel.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

Axis and Globe Travel

axisglobe.co.uk

Ventrata Partner ID: 01a18572-0341-7416-9d53-b03c52a61f42

Prioticket B.V.

Prins Hendrikkade 21

1012 TL Amsterdam, Netherlands

prioticket.com

Ventrata Partner ID: 8347e498-1afe-48e1-9d99-8b2d1e0069fb

Axis and Globe Travel: Reseller Connection