Headout is one of the fastest-growing OTAs for Ventrata customers, helping suppliers reach a global audience and increase bookings. With over 40 million guests served across 100+ cities, Headout combines strong brand presence, smart distribution, and seamless integrations to boost visibility, streamline operations, and drive revenue growth.
This connection enables you to sell your products on Headout in a more automated way, eliminating the need to manually manage availability, pricing, and bookings. The capabilities of this connection allow you to:
Sync availability and pricing for your Headout products with Ventrata.
Sync promotions from Ventrata to Headout.
Receive bookings, updates, and cancellations from Headout to Ventrata.
Issue vouchers/tickets from Ventarta to Headout customers instantly.
🔐 Required Role Permissions: See Connections, Modify Connections
Creating Connection
Before you begin:
You must have a commercial agreement with Headout for them to sell your products. See https://hub.headout.com/ to get started.
You must have Headout created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.
In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Headout from the list of partners.
Select Headout Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, whitelisted destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Headout connections and would like to differentiate between them more easily in the future. If needed, you can also whitelist/blacklist products or destinations on the connection level in addition to what you have configured on the reseller, which can be helpful if you have multiple Headout connections linked to one reseller.
Mapping Products
Email the OCTO API key shown on the connection you've created to your Headout contact and ask for them to map your products using Ventrata's OCTO API. Typically, it takes no longer than a few business days for the Headout team to complete this.
(Optional) While the Headout team can access the full list of products you've enabled for them on the connection, you can also specify which product you would like them to map by providing the Product and Option IDs displayed on the connection page when you contact them.
Troubleshooting
Issue | Possible Solutions |
No products are displayed on the connection page. | Please double-check which destinations, products, and options are whitelisted/blacklisted on the reseller and connection. If this does not resolve, check if your products and options are made available for sale on the Direct API source. If the issue persists, please contact our support team. |
Partner Information
Headout Inc.
82 Nassau Street, #60351
New York, NY 10038
USA
Ventrata Partner ID 330e2bda-47c8-414d-ac8b-8f031cbaf085