Tiqets is an online ticketing platform that connects suppliers, such as museums, attractions, and tour operators, with travelers looking for seamless entry to experiences worldwide. As a supplier, you can list your tickets on Tiqets, gaining access to a global audience and benefiting from their marketing reach, mobile-friendly ticketing, and integration with major distribution channels.
This connection enables you to sell your products on Tiqets in a more automated way, eliminating the need to manually manage availability, pricing, and bookings. Capabilities of this connection allow you to:
Sync availability, and pricing for your Tiqets products with Ventrata.
Receive bookings, updates, and cancellations from Tiqets to Ventrata.
Issue vouchers/tickets from Ventarta to Tiqets customers instantly.
🔐 Required Role Permissions: See Connections, Modify Connections
Creating Connection
Before you begin:
You must have a commercial agreement with Tiqets for them to sell your products. See https://www.tiqets.com/venues to get started.
You must have Tiqets created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.
In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Tiqets from the list of partners.
Select Tiqets Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, whitelisted destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Tiqets connections and would like to differentiate between them more easily in the future. If needed, you can also whitelist/blacklist products or destinations on the connection level in addition to what you have configured on the reseller, which can be helpful if you have multiple Tiqets connections linked to one reseller.
Mapping Products
Make a note of the Connection ID (aka Supplier ID) shown on Tiqets connection in Ventrata.
Email the Connection ID (aka Supplier ID) to your Tiqets contact and [email protected] requesting for the product to be mapped. Alternatively, you may self-map products using your Tiqets Supplier account following the steps below for each of your Tiqets products:
Select Ventrata as your API booking platform.
Enter the Connection ID from Step 1 in the Supplier ID field.
Click on Save & Continue. A validation check may be done to ensure the ID is correct and that Tiqets has access to your products.
Continue by providing the rest of your product information in the following steps.
Add your desired ticket types.
Click on the "Map API" button at the bottom of the ticket type, this will allow you to select the corresponding product and its tickets from Ventrata.
Once you have successfully mapped all your tickets, you can click on Save & Continue to complete the onboarding of your new product.
Proceed to repeat the steps for any additional products and/or ticket types you'd like to offer.
Troubleshooting
Issue | Possible Solutions |
No products are displayed on the connection page. | Please double-check which destinations, products, and options are whitelisted/blacklisted on reseller and connection. If this does not resolve, check if your products and options are made available for sale on the Direct API source. If the issue persists, please contact our support team. |
Supplier ID is not correct | Please be sure to use the Connection ID from Ventrata as a Supplier ID in the Tiqets system. |
Partner Information
Tiqets International B.V
James Wattstraat 77, 1097 DL,
Amsterdam, The Netherlands
Tiqets Inc., located at
228 East 45th Street, Suite 9E,
New York, NY 10017
USA
Ventrata Partner ID 87570ace-cff0-4b80-a782-d0f77f3a0c25