Trip.com is the international brand of Trip.com Group, known domestically as Ctrip, selling attraction tickets, day tours, city passes, and local experiences alongside flights and hotels. It remains the primary route to mainland Chinese outbound travelers and carries substantial demand from elsewhere in Asia-Pacific.
This connection enables you to sell your products on Trip.com by automatically syncing your availability, pricing, and bookings in real time. The capabilities of this connection allow you to:
Sync availability and pricing for your Trip.com products with Ventrata.
Receive bookings, updates, and cancellations from Trip.com to Ventrata.
🏆 Ventrata offers best-in-class API connectivity with Trip.com:
2026 Trip.com Group Strategic Partner Award
2026 Trip.com Group Strategic Partner Award
As a technical integration partner for Trip.com, Ventrata is recognized for delivering robust connectivity for tour and attraction operators worldwide.
2025 Trip.com Excellent Partner Award
2024 Trip.com Strategic Partner Award
🔐 Required Role Permissions: See Connections, Modify Connections
Creating Connection
Prerequisites:
Before connecting to the Trip.com API, ensure you have:
In the Ventrata Dashboard, go to Connections > Connections.
Press the + New Connection button.
Select 'Trip.com' from the list of partners.
Press the + New Connection button.
New Connection
Select 'Trip.com' from the list of your resellers (must be created before creating a connection).
The connection will inherit the reseller's configuration, like pricing, allowed destinations, products, etc.
Select Reseller
(Optional) You can also set the connection 'Name' of your choosing, which may be helpful if you plan to have multiple Trip.com connections and would like to differentiate between them more easily in the future.
📗 TIP
If needed, you can also allow/disallow products or destinations on the connection level in addition to what you have configured on the reseller, which can be helpful if you have multiple Trip.com connections linked to one reseller.
Press the Create Octo Connection button.
Create Octo Connection
Mapping Products
Email the OCTO API key shown on the connection you've created to your Trip.com contact and ask for them to map your products using Ventrata's OCTO API. Typically, it takes no longer than a few business days for the Trip.com team to complete this.
Your Ventrata configuration is complete. You do not need to take any further steps.
OCTO API Key
📗 TIP
Trip.com can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.
Partner Information
Expand to reveal partner address and website information.
Expand to reveal partner address and website information.
30 Raffles Place, #29-01
Singapore City, 048622
Singapore
Ventrata Partner ID: d143eb10-863b-461f-8d88-57c36d6b55a3