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Klook Reseller Connection

How to connect your product listings on Klook to Ventrata to sync availability, pricing, bookings & more.

Klook is one of Asia's largest experience platforms. Strongest across Greater China, Southeast Asia, Korea, and Japan, Klook is now pushing into US cities and live sports and music events. Its app-first travelers bundle attractions with transport, rail passes, and hotels.

This connection enables you to sell your products on Klook by automatically syncing your availability, pricing, and bookings in real time. The capabilities of this connection allow you to:

  • Sync availability and pricing for your Klook products with Ventrata.

  • Receive bookings, updates, and cancellations from Klook to Ventrata.

🏆 Ventrata offers best-in-class API connectivity with Klook:

2025 Best Technology Partner Award

Ventrata was recognized for excellence in API connectivity, systems integration, and driving innovation within the global travel and experiences sector.


🔐 Required Role Permissions: See Connections, Modify Connections

Creating Connection

Prerequisites:

Before connecting to the Klook API, ensure you have:

  • A commercial agreement with Klook for them to sell your products.

  • Klook created as a Reseller in Ventrata with retail and wholesale/commission pricing correctly configured.

  1. In the Ventrata Dashboard, go to Connections > Connections.

  2. Press the + New Connection button.

  3. Select 'Klook' from the list of partners.

  4. Press the + New Connection button.

    Select Klook

  5. Select 'Klook' from the list of your resellers (must be created before creating a connection).

    The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.

    Select Klook Reseller

  6. (Optional) You can also set the connection 'Name' of your choosing, which may be helpful if you plan to have multiple Klook connections and would like to differentiate between them more easily in the future.

    📗 TIP

    If needed, you can also allow/disallow products or destinations on the connection level in addition to what you have configured on the reseller, which can be helpful if you have multiple Klook connections linked to one reseller.

  7. Press the Create Octo Connection button.

    Create Octo Connection


Mapping Products

Email the OCTO API key shown on the connection you've created to your Klook contact and ask them to map your products using Ventrata's OCTO API. Typically, it takes no longer than a few business days for the Klook team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

OCTO API key

📗 TIP

Klook can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.


Partner Information

Expand to reveal partner address and website information.

22/F–24/F, Kinwick Centre,

32 Hollywood Road,

Central, Hong Kong

Ventrata Partner ID: cc9a7534-4e96-4fb4-b9fd-51ec610e7e15

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