Funbooker is a French online marketplace for leisure activities, listing around 20,000 experiences nationwide across Paris, Lyon, Toulouse, Bordeaux, Lille, Nantes, Marseille and other cities, and drawing over a million visitors a month. Its catalog leans toward occasions: team building and corporate events, children's birthdays, hen and stag parties, and gift cards valid twelve months. For operators, it brings French domestic customers, companies and groups booking activities for an event or celebration close to home, often with a fixed date, a demand profile distinct from tourist itinerary planning.

Connecting Funbooker to Ventrata syncs your availability and prices and delivers bookings, changes and cancellations with tickets issued automatically.

To learn more about partnering with Funbooker, visit funbooker.com.

Primary website	funbooker.com
Tags	OTA · Tours & Activities OTA
Destination markets	🇫🇷 France
Source markets	🇫🇷 France
Specialties	Group events, team building and celebrations
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Ventrata Booked GMV (last 12 months)	US$10k+
Developed by	Funbooker (using Ventrata's OCTO API)

This reseller connection lets you sell your products through Funbooker without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – Funbooker checks your live availability in Ventrata.
Pricing Sync – Funbooker gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from Funbooker are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the Funbooker Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with Funbooker for them to sell your products. To inquire about partnering with them, contact them via funbooker.com.
You must have Funbooker created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Funbooker from the list of partners.
Select Funbooker Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Funbooker connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to Funbooker

Securely share the OCTO API key shown on the connection you've created with your Funbooker contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Funbooker team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

📗 TIP

Funbooker can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the Funbooker Connection

Allow or disallow products: limit which destinations, products and options Funbooker can access. See how to allow or disallow products.
Rename the connection to tell several Funbooker connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the Funbooker connection works: which Ventrata OCTO API calls Funbooker makes, when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: Funbooker pulls everything it needs from Ventrata. It reads your products, checks your availability and prices, and sends bookings and cancellations. Ventrata doesn't push changes to Funbooker, so anything you change in Ventrata reaches Funbooker the next time it checks.

Timings are typical for Funbooker and rounded, and they can change if Funbooker changes how it syncs.

Product Mapping	❌	You can't map products from Ventrata. Funbooker maps them on its side, through your account manager or Funbooker's portal. This works as follows: Get Products (`GET /products`) – when Funbooker sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – Funbooker re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on Funbooker's side – Funbooker links each Ventrata option and unit to its own listing and ticket types. Your Funbooker account manager does this for you, or you do it in Funbooker's own portal if Funbooker offers one. You only share the connection's API key. Typically with Funbooker: It re-reads each product about every 6 hours. What this means for you: Funbooker can only sell what it has mapped. When you add a product, option or unit in Ventrata, Funbooker may see it on its next refresh, but it won't sell it until it's mapped. So tell your Funbooker account manager whenever you add one.
Content Sync	✅ / ❌	Funbooker can read your product content, such as descriptions and images, from Ventrata. This works as follows: `octo/content` capability – when Funbooker adds it to the `Octo-Capabilities` header, Get Products (`GET /products`) and Get Product (`GET /products/{productId}`) also return your product content, such as descriptions, highlights, inclusions and images. Content changes in Ventrata reach Funbooker on its next product refresh. Typically with Funbooker: Funbooker requests `octo/content`.
Availability Sync	✅	Funbooker checks your live availability in Ventrata. Ventrata doesn't push availability changes to Funbooker. This works as follows: Availability Check (`POST /availability`) – Funbooker sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which Funbooker needs to book that slot. Availability Calendar (`POST /availability/calendar`) – returns one summary per day instead of every time slot, typically to show which dates are open in a date picker. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Funbooker can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. Typically with Funbooker: Availability Check: Funbooker checks your products throughout the day, usually starting today and covering a single day per request, looks up to 53 days ahead and re-checks the same product and dates about every 15 hours. Availability Calendar: Funbooker checks your products throughout the day, usually starting 19 days ahead and covering 25 days per request, looks up to about 9 months ahead and re-checks the same product and dates about every 19 hours. Checks are spread through the day with no strong peak, which suggests a mix of scheduled syncs and live customer searches. What this means for you: when you close a date, change capacity or sell out in Ventrata, Funbooker shows it after its next check. For dates it checks regularly, that's within about 19 hours. Dates further ahead are usually checked less often.
Pricing Sync	✅	Your prices come back with every availability check, once Funbooker asks for them with the octo/pricing capability. This works as follows: `octo/pricing` capability – Funbooker asks for prices by adding `octo/pricing` to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices at all. Availability Check (`POST /availability`) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice Funbooker, both from the reseller's pricing in Ventrata (retail and wholesale/commission). Group prices – when Funbooker also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing. Booking Reservation (`POST /bookings`) and Booking Confirmation (`POST /bookings/{uuid}/confirm`) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at. Typically with Funbooker: Funbooker requests `octo/pricing` on all of its availability checks, so it sells at your Ventrata prices. Funbooker sends the number of people per unit type, so group prices are calculated for the actual booking. ‼️ IMPORTANT – Ask for pricing to be enabled. When you ask Funbooker to map your products, ask them to enable pricing (`octo/pricing`) as well, or switch it on yourself if you map in Funbooker's portal. Otherwise it may be off, and Funbooker won't receive your Ventrata prices. 📗 TIP – If prices on Funbooker look wrong, check the Funbooker reseller's pricing in Ventrata first: that's what Funbooker reads.
Promotions Sync	❌	Your Ventrata promotions don't apply on Funbooker. Prices on Funbooker don't include promotions you create in Ventrata. Set up any promotions with Funbooker directly.
Bookings Sync	✅	Bookings and cancellations made on Funbooker are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on Funbooker, Funbooker sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, Funbooker confirms the hold, with its own booking reference and the customer's contact details. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Funbooker gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, Funbooker never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on Funbooker, Funbooker cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Funbooker has to contact you. Change: Funbooker doesn't use Booking Update (`PATCH /bookings/{uuid}`), so a change most likely reaches Ventrata as a cancellation plus a new booking. Typically with Funbooker: Funbooker doesn't set a hold time, so the default hold time applies. A typical Funbooker booking is for about 1 person. ‼️ IMPORTANT – Bookings sync one way, from Funbooker to Ventrata. If you cancel, change or rebook a booking from Funbooker in Ventrata, for example in the Dashboard, Funbooker isn't notified. Contact Funbooker so the booking is cancelled or changed on their side too, or ask the customer to cancel through Funbooker.
Pickups/Dropoff Sync	❌	Funbooker doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with Funbooker how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	Funbooker doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with Funbooker how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through Funbooker. Customers can only book your main products and options on Funbooker. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to Funbooker. Ventrata doesn't notify Funbooker when a ticket is scanned or redeemed. Funbooker only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	Funbooker pass holders can't be scanned at your entrance without a booking. Customers from Funbooker need a booking made through Funbooker before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through Funbooker. Gift cards bought in Ventrata can't be used on Funbooker, and Funbooker can't sell Ventrata gift cards.

✅ supported · ✅ / ❌ limited · ❌ not supported

Good to know: limits and details of the Funbooker connection

Delays: availability and prices reach Funbooker only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: Funbooker can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What Funbooker can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: Funbooker issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: Funbooker can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Funbooker.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

Funbooker SAS

71 Rue Desnouettes, 75015 Paris

France

funbooker.com

Ventrata Partner ID: a8d12aa6-95ef-4100-a9ba-97a21a50c660

Funbooker: Reseller Connection